Ostara Systems

RATING:

4.6

(11)

About Ostara Systems

Ostara Systems is a computer-aided facility management solution that assists businesses with maintenance tracking, cost control, and more. Users can access analytics to gain insights into jobs, costs, site verification fails, and more. Ostara Systems is configurable based on specific business requirements. It helps organizations with buildings, assets, compliance and associated costs. associated.

Ostara Systems Pricing

Pricing is on a per site basis, and varies based on size and/or volume of activity. Please call us for a bespoke price.

Starting price: 

£1,000.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Ostara Systems web portal
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Ostara Systems Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Ostara Systems

1 - 5 of 11 Reviews

Matt

Hospitality, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Ostara Systems Review

PROS

Ostara is a feature rich, flexible system that providing great value for money and all the functions we need to manage maintenance across a large property estate.

CONS

Very little - the Ostara team are flexible and accomodating, and my experience is that any gaps, missing functionality or quirks can be introduced or resolved during their regular update schedule.

Vendor Response

Thank you so much for your review Matt! Its a pleasure working with you and the Whitbread team! We look forward to continuing to work with you in the future.

Replied February 2024

Sara

Financial Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

User Friendly System and Valuable Support

I've loved working with Ostara over the years. They are an absolute pleasure to work with and the support we have needed recently to use the system to it's full potential has been incredible. It's a great system with lots of reports and data available.

PROS

I the think system is easy and simple to navigate. I like that we have the functionality to control and change a lot of our data. The support from the Ostara team is fantastic, always willing to help answer whatever question is thrown at them.

CONS

I think the setting up of PPMs is not as slick as I would like, but I understand there is good reason for this, that there's lots of different ways that these can be set up so it makes sense that it's going to be a little complex when the options are plentiful.

Vendor Response

Thank you so much for your kind words! It's been a pleasure working with you and your colleagues. We really appreciate your continued support. We look forward to continuing to work with you in the future.

Replied January 2024

Mike

Banking, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Ostara Review

Positive, supported us on our journey, the Team extremely knowledgeable, approachable and accommodating for both simple and complex requirements.

PROS

Team Support of operation, flexibility to adapt, product knowledge, report data, asset database, T&T via the mobile technology

CONS

Dashboards need updating, Finance a bit clunky, loading of assets a bit clunky

Reasons for switching to Ostara Systems

for an independent golden source rather than supplier lead which limited access to. more control and functionality

Sean

Banking, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Ostara Review

Accommodating, professional and experienced. Supporting us optimising our PPM and maintenance strategy and routines.

PROS

Easy of use, set up and deployment. Competitive commercially in the market

CONS

Reporting can be a bit rigid. In addition the number of reports can be confusing for the end user.

Vendor Response

Thank you so much for your review! It's a pleasure working with you and your colleagues at Santander. We really appreciate your continued support. We look forward to continuing to work with you in the future.

Replied January 2024

Yasas

Warehousing, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Customer Feedback

Very Happy. The development team is very helpful. Presently, I am involved in getting our accident form added to OSTARA. The development team has done a good job developing this as per our requirements.

PROS

PPM side

CONS

Reactive work orders

Vendor Response

Thank you for your review! It's a pleasure working with you and your colleagues. We really appreciate your continued support. We'd love to know why you are suggesting that the Reactive Work Order functionality isn't as high a standard as the PPM functionality - if you can let the Support Team know we'd love to find out! We look forward to continuing to work with you and the rest of your team in the future.

Replied January 2024