All RedBeam Asset Tracking Reviews
1-15 of 15 Reviews
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Ricardo
Entertainment, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
ASM Global and Redbeam
The platform it's much easier.
PROSIt's cloud-based. The inventory process is faster.
CONSThe room ID section was consolidated with the room section and that cause duplications.
Reason for choosing RedBeam Asset Tracking
We use an older version of Redbeam.
Vendor Response
Thank you for taking the time to write a positive review about RedBeam. We are glad to hear that our product is meeting your needs and exceeding your expectations.
Replied May 2023
Melissa
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Dependable, fully supported software
Inventory and asset tracking is so much easier with Redbeam. No more hand counting everything plus the RFID feature is awesome. No more climbing under/over or unplugging and moving all the equipment to read the asset tag!
CONSSet up was a bit technical and complicated, but now that we know how to move around in it, it's great. Purchased 4 years ago and still supported today!
Vendor Response
Thank you for taking the time to write a positive review about RedBeam. We are glad to hear that our product is meeting your needs and exceeding your expectations.
Replied April 2023
Alicia
Education Management, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2023
Asset TRACKING
The history that is kept on asset data is the strongest feature of RedBeam.
CONSThe new version requires you to enter asset data in a setup for assets and not from the new asset data entry screen. The inventory report found/unfound needs to remove items that are listed as inactive as the reports are not accurate as they currently are set up.
Vendor Response
We appreciate your feedback and take it seriously. We understand that accuracy is important to our customers and we will work to address any issues with the inventory report as soon as possible. Thank you for bringing this to our attention. If you have any additional comments or suggestions, please don't hesitate to reach out to our customer support team.
Replied April 2023
Leonard
Computer Software, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Integration with ERP Systems for newly created assets
The business issues are integration with ERP systems which if APIs are made easy to integrate with other systems, it will be a plus.
PROSAPI features whoch I need to critically analyse to enable it integrate to ERP systems to avoid double entry on both Redbeam and ERP systems
CONSIntegration features with well know ERP systems
Reason for choosing RedBeam Asset Tracking
Easy to use features where integration was not required
Reasons for switching to RedBeam Asset Tracking
Easy API integration guidance and knowledge base
Vendor Response
Thank you for taking the time to review our software. Our team works hard to ensure that our product has easy-to-use features, and it's great to hear that we're on the right track.
Replied April 2023
Revina
Education Management, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Very beneficial for an organization that does not have any asset management
it is a great tracking for assets.
PROSits easy to use, was kind of rocky from the start when it changed to cloud based. but working great now.
CONSThe con is we have to purchase annual subscription now compared to the software it was a one time purchase. Pros you can access anywhere.
Reason for choosing RedBeam Asset Tracking
there is no other product
Vendor Response
Your positive review means a lot to us. We take pride in delivering software that helps our customers achieve their goals and we're thrilled to hear that we've been able to do that for you.
Replied April 2023
Gail
Oil & Energy, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Loyal RedBeam Client
The software provides my company an avenue to locate asset items for review and considerations of depreciation and evaluation for end-of-life equipment.
CONSThe software does not have the ability to upload purchase, maintenance service or images of each item.
Amy
Insurance, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Asset Tracking ALPI
What I like the best about Asset Tracking is the multiple way you can search for an item. You can set up the reports the way you want on them.
CONSI have not found anything that I don't like about Asset Tracking.
Chris
Education Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
RedBeam Review
Very pleased with the product and how it works with asset tracking.
PROSWorks well with all our staff having to do inventory annually.
CONSThe reports could be more easily configured.
George
Education Management, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed April 2023
Redbeam application for use in our environment
Ease of use, flexible in changing additional fields
CONSNot being able to change certain fields. I understand why they are locked but and administrator should have the ability to do this.
Reason for choosing RedBeam Asset Tracking
More cost effective and the demo was much better. Also [sensitive content hidden] is an excellent support manager and is always avaiable.
Vendor Response
It's always a pleasure to hear from satisfied customers like you. We are grateful for your feedback and are committed to continuing to provide top-notch software and customer support.
Replied April 2023
Levan
Defense & Space, 501-1,000 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Logistics and Property Assest Management.
Overall experience is amazing. I'm going to refer RedBeam to other companies that manage property.
PROSGreat Tracking tool to account for PM MC Government Property.
CONSEverything is user friendly. I love the scanner.
Francisco
Oil & Energy, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Executive office
it is a very good tool to manage asset inventory.
PROSeasy scanning, easy to use and very helpful tool
CONSnot all the features are on the cloud system.
Lukasz
Banking, 5,001-10,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
RedBeam as Asset Tracking system
RedBeam having the similar structure of the database as our previous product was easy to implement in our environment. Support was able to customize the design for us which was very helpfull.
CONSA little unfortunate was how the product was delivered to us. There were multiple packages and collecting all elements of the order took 2 months.
Vendor Response
Thank you for taking the time to write a review about RedBeam Asset Tracking!
Replied November 2023
Robyn
Furniture, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Responsive Customer Support
I was able enter over 5000 assets for tracking with help from the Dev team. Appreciated the ability to create custom labels using the Zebra printer. The database and printer have been fairly easy to set up, and the customer support team has been responsive to our requests when we come across questions.
CONSSome additional reporting features could be useful in terms of Found/Not Found Assets. As of right now this data seems to be available only as two separate exports.
Vendor Response
It's always a pleasure to hear from satisfied customers like you. We are grateful for your feedback and are committed to continuing to provide top-notch software and customer support. We will give your feedback about the features to our dev team!
Replied May 2023
Karen
Education Management, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
RedBeam
Easy enough to use, even for novice users
PROSIt gets the job done. We use it to keep track of our fixed assetts.
CONSI have been told that it is expensive compared to competitive products and does not meet my needs to keep track of disposable supplies and equipment.
Vendor Response
It's always a pleasure to hear from satisfied customers like you. We are grateful for your feedback!
Replied November 2023
Mohammed
Information Technology and Services, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2023
Redbeam Review
Fixed Asset Management and Depreciation
PROSthe asset management and the depreciation
CONSthe report for the depreciation should have a period so you can select from start date and end date
Reason for choosing RedBeam Asset Tracking
long history and good standing
Vendor Response
We appreciate your kind words about RedBeam. Our team works hard to ensure that our product is user-friendly and effective, and it's great to hear that we're on the right track.
Replied April 2023