All Rentman Reviews
1-25 of 131 Reviews
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Willem
Media Production, 11 - 50 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed January 2022
Great and powerful rental software
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Easy to use and modern software
easy to use, outstanding customer support, great overview of projects and equipment, implementation of 3rd party software, great scanning implementation.
CONSStill missing some features from the last software I used, but Rentman keeps updating and implementing new features, so the missing features will come in the future.
Jouni
Events Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Your number one tool for AV-rental and Project Management business
Rentman helps me make things more efficient by saving time on resource planning, equipment management and sales. A real "multitool" for an Event production company.
PROSOverall logic on the software is very fluent and easy to follow. I never read much of the tips and tricks section, but after couple of hours use I was able to figure out the key functions. I like the amount of time it saves me in quotations and planning for resources. Especially I like the Crew Planner.. That helps a lot when booking people to gigs. Our freelancers are also happy with the Rentman App for phone. Web based service is also a very good thing for smaller business when the need for own server base and maintenance is eliminated.
CONSI tried to think this quite a lot, actually. The only thing that really bugs me is the section of documents which takes in data from tabs (customer name, location, project number..) For me, and probably many other, who do not understand that much about coding,(think the section is using css?) that there would be a simpler way to edit the general data of the document. I also happen to know that what I just wrote, corrupts the very idea for the software to fetch the data on the section automatically. Document templates are a bit annoying to get "just right", but well worth it in the long run. One does need a specialist within the organization who is very "into" the software and wants to learn more, and train others, in order to make things run smoothly. It is not that simple, for most of the users.
Reason for choosing Rentman
Based on a demo trial I figured very quickly Rentman to be just what I need. And started lobbying that idea within my organization.
Julien
Events Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed July 2019
Rentman Review
Great product for a small business or for a single user.
CONSOn the new version (4G), you cannot manage data privacy per user. It means that all users have access to all data, offers, invoices, conditions even prices. Dear colleagues, don’t you never get angry with a Freelancer, you may have surprises. Notice that this problem is not a priority for them because we would be 15 users out of 1700 to talk about it
Gil
Entertainment, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Best Rental Software I have tried
We used to use Google Calendar to schedule our equipment and send invites to our employees. Used Quickbooks online to invoice and send estimates. This all can be done with Rentman.
PROSLove that Rentman has Crew and equipment Scheduling built in the same app. Like that they have tech support that is built right into the application. When I first started using Rentman, I needed a lot of help. They were there for me. They are also updating Rentman constantly with new features and they are listening to their customers.
CONSI wish the crew scheduling feature had the ability to send my employees an alert when a project gets canceled. I have asked on their suggestion page where you can leave suggestions and "want list".
Reason for choosing Rentman
Rentman has the ability to send crew invites within the application. Preferred the interface of Rentman.
Kári
Entertainment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
satisfied
I like that the serviceteam is open for changes when we ask for it, and the automation when booking. The serviceteam is quick to answer and help us through teamweaver.
CONSi would like to have the chance to automatic book a flightcase for a given amount of equipment, for example a case of 6 flatpars, nice to have the chance to take one or two in a bag, but six in a flight
Reason for choosing Rentman
the business modules seemed more suitable for us, with the ability to expand later on.
Stamos
Events Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Excellent Choice
First of all we solved the equipment availability problem. We can now check on availability easily especially on high season . Secondly we have a Clear view on our equipment/vehicles/crew whereabouts at any given time. On top we got some really nice planning modules that no accounting software developer could ever think of for our industry needs.
PROSThe ability to easily see if certain items are available or not for a certain period of time. Takes a few clicks only to get a project up and running.
CONSwarehouse module feels a bit complicated
Reason for choosing Rentman
Free trial period ,Price, communication with Rentman staff.
Martin
Events Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Perfect solution for our company
Our company runs smoothe since we got Rentman
PROSEasy to use, works on most platforms and cloud based. Easy access through the mobile app.
CONSSetting up a new project can take a while but i guess it’s on us to learn all the short cuts.
Reason for choosing Rentman
The interface looked great and all functions we asked for was avalible.
Reasons for switching to Rentman
Not cloud based. To old script. Doesn’t work well in Iphones and Ipads
Christoph
Events Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
We use "Rentman" for Material Planning, Personal planning, Dry Hire Organisation, Invoices, Offers
For us "Rentman" is the Swiss-Knife of Event Software. It allows us to plan and schedule Material, Personal, Logistics and to create offers, invoices and reminders on one online Plattform. We can use "Rentman" from every Point of the world and any System because it´s a browser based online tool. We use it since two years and it´s running completely stabil and secure. It´s easy to use and you can give difeerent roles to every employee depending on his role in your Company. From our Point of view "Rentman" is the most powerful and flexible Software for Event-Companies which is available in the Moment. We tried also Easy-Job before but it´s too expensive, too complicated and also too unflexible because there´s no Cloud-Online-Solution. One of the main profits of Rentman is the Support they give to you along the whole time. We got an complete "StartUp-Workshop" via Online teaching for our complete Team, so afterwords everyone knew the main functions and advantages of rentman. If there should be a Problem you can call them anytime and they will fix it professionell and fast.
CONSThe Rentman App is nice to have but it´s not really complete funktional at the Moment, it should have more of the Features which is included in Rentman-Online.
Vendor Response
Hey Christoph, thanks for the great review! We really like the Swiss Army Knife comparison! We see our software as an all-in-one solution for event rental companies like yours and knowing that all the tools are working out for you is the feedback we like to get. We were also happy to hear that our support team could minimize the set-up costs for you. We know that switching to a new rental management software is often the hardest part. Therefore, we want to make the transfer and training as effective and simple as possible. Keep your eyes open for updates to the Rentman browser version and Rentman App. New functionalities are added every month so new app features might be available sooner than you think ¿
Replied August 2017
Sten
Events Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
Great rental management tool
Good layout and workflow. Easy to use after initial set up.
CONSPoor rental management in app. Sometimes lagging.
Reasons for switching to Rentman
Better customisation options and workflow.
Alexander
Events Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Rentman Rules!
Great layout, easy to use, and keeps track of gear in a great manor.
PROSBeing in the warehouse, I like to start my day by browsing the "projects" tab. I feel it is layed out nicely. I know right away which jobs are in the works, or have the greenlight for me to prep. It's a great tool for me to wrap my head around each job. I can easily go to projects, and open up a production breakdown for a job. Very helpful!
CONSI have to refresh a lot. The windows time out quickly.
Cairbre
Events Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
Fast, flexible, cost effective and exceptional support
-support is extremely good -software is easy to learn and teach others -searching for data is instant -facility to add tags, filters and tasks throughout makes it customisable for all users -easy to customise system templates -project templates easy to set-up and speed up creating new projects for account managers -customers digitally sign their quotations and confirm the projects -crew planner module has planned 60+ full time and freelance technical staff without a hitch -communication flow right through the project for all involved to view -full time staff have project information to hand on their smartphone through the app -equipment failures are scanned on-site direct into the repairs module by the technicians -software is constantly evolving along with industry feedback
CONS-mobile scanning not yet available, this will be helpful rolling over scanned equipment on-site, from one project to another
Vendor Response
Hey Cairbre, thanks a lot for your review and feedback on Rentman. We were happy to hear that our support team has been this helpful over the past year. I have made sure that they get the praise they deserve! It is great to see that Rentman has improved so many aspects of your rental workflow. We are always doing our best to make inventory management, labor scheduling and reporting as easy and efficient as possible for you. Our developers are hard at work so mobile scanning with the Rentman App will be available in no time. Feedback like yours is what we base a lot of our development priorities on. Thanks a lot for your help and support!
Replied July 2017
Robert
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Event Rental Software with everything I needed!
Rentman includes features that make sense for Event Professionals. Important features include multiple user levels, friendly mobile app, labor and transport modules and easy sub-hire (cross rental) feature. I have used several US based software systems. I have found Rentman has a better combination of features for my application. Software as a service minimizes initial startup cost. The price structure makes sense and is is easy to add users. Rentman has better customer support and includes an integrated Teamviewer for live support.
PROSThe Rentman web interface is fast even on a slow internet connection. I can customize the access level of each user, which is great for part-time and freelance employees. I can customize forms myself. Inventory supports kits, resale items and sub-hire. Customer database allows for multiple contacts under one organization. Rentman combines the best features of a CMA, Inventory Control system, and Project Management suite in one place.
Vendor Response
Hi Robert, Thank you so much for taking the time and giving us detailed feedback on our software. We are really happy to hear that Rentman is able to help you with managing your rental business in that many aspects. We focus on providing the best service and support possible so thank you very much for the kinds words. Best regards, Team Rentman
Replied October 2016
Georgi
Events Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Rentman the flexy softwear
I am more than satisfied although I understand the difficulties to presenting the product to all my colleagues.
PROSThe supporting team which is always ready to customize some thing and to help you to tailor the product with your specific needs.
CONSThe help note balloons during the operations, they are not so visible and when some make a mistake he realize this afterwards.
Bart
Events Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2017
User-friendly rental software. Convenient features like automatic mileage calculation, calendar sync
No expensive servers and software needed, better follow-up of projects and faster billing.
PROSCloud based, calendar synchronization, webshop link, E-invoicing, personalized templates with layout customization, automatic transport calculation, online approval of quotes and contracts, Mollie payment module, ...
CONSPersonnel planning and vehicle planning can be merged and need improvement for use from the dashboard to add and search projects, view in the dashboard, or a project already partially or completely paid, feedback from an external accounting program, contacts To put on or block on outstanding invoices, can set credit line
Vendor Response
Hey Bart, thanks so much for your review. Your feedback is very much appreciated by everyone here at Rentman. It is always great to hear how our rental software makes our customers¿ day-to-day work a bit easier. Good news: In the new Rentman 4G crew and transport scheduling have been merged and heavily improved. Simply upgrade to it for free, whenever you are ready, to use the module and many more new features. Thanks again!
Replied July 2017
Michaël
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2017
Very flexible and easy system
Perfect overview of my items and the status of this items. Easy making quotes, equipment lists and Invoices.
PROSThe flexibility and how easy to use, don't need to be IT technician to change items or whatever. And there is a good helpdesk service.
CONSNeed to be connected with the internet, and if internet connection is slow or bad, you feel it when you work online, and in bad case the internet connection fall out, so you lose connection.
Vendor Response
Hey Michaël, we are happy to hear that our support team is taking good care of you. Our cloud integration allows you to access Rentman from anywhere on any device but unfortunately even we can't fight slow internet connections ;) Let us know in case there is anything else we can do to make Rentman even better for you!
Replied July 2017
Rob
Entertainment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2022
My review :-)
We are a rental company that has a dry hire devision and a production devision. Both worlds come together in one Rentman world
PROSEasy to use cloud software that links with all freelancers.
CONSMigration from (I think it was) v3 to v4
Reason for choosing Rentman
Rentman was at that point one of the first with a full cloud database, so that we did not have to invest in a server.
Vendor Response
Hello Rob! We appreciate you taking the time to write your review. It's great to hear, that you enjoy our options and that you have been with us since Rentman3. We appreciate the trust and loyalty you've placed in us since then.
Replied May 2022
Edan
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2017
Easy to use, Quick, Complete, all information at one place
Rentman is an Easy to use software, it works super fast and is complete with all information at one single place.
CONSWould be great if the Sales side would be more extended. Adding and planning sales items is possible for the rest the options are limited right now.
Vendor Response
Hey Edan, thanks a lot for your positive feedback on our rental management software. Intuitiveness and ease of use have been our priorities since we started Rentman in 2011. While we are still mainly focused on the rental side we are constantly updating Rentman with new features. Stay tuned for additional sales functionalities in the near future!
Replied July 2017
Fabian
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2017
Excellent Software for small or big Companys who need a inventory control system
- web application - all in one software - simple use - external app for smartphones with all Project informations - fast support -
CONS- limited Space/Admins (more only with extra pay) - no interaction with RFID/NFC - no buy Licence only rental
Vendor Response
Hey Fabian, thanks a lot for your positive review. We are happy to hear that Rentman and our support team have helped you in optimizing your inventory management. We have chosen the monthly subscription model for Rentman as it generally provides more flexibility for companies like yours. You can easily add more administrators in busy months or completely freeze your subscription for some time if you need to. We believe that we wouldn¿t be able to offer this flexibility to you if it was a simple one-time payment ¿
Replied August 2017
Michaël
Media Production, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2016
It has saved me maybee two days a week!
Just a couple of days, the time for entering our database, templates, etc. Then it changed my way of doing business. This software does everything we need from the begining of every project to finalization. It evens thinks for me. Really happy with it, would'nt change for anything.
PROSReactive support team / Nice mobile app with acces to many informations for our freelance collaborators / access from everywhere / handles everything easily from quotation, equipment and crew management, transports, subhires and invoicing with a really user friendly interface.
CONS* Acces to our files database via a cloud storage would be an advantage. * No possibility for undoing anything. Be carefull when you delete something
Vendor Response
Hey Michaël, Thanks a lot for your great feedback, we really appreciate it. We are happy to hear that Rentman has saved you that much time managing your rental business. Greetings, Team Rentman
Replied August 2016
Kevin
Events Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Easy to use, very functional
The service is very fast, good and accurate!
CONSSome options like taking certain Statistics is not that easy to do.
Vendor Response
Hello Kevin! We appreciate you taking the time to write your review. It's great to hear, that you enjoy our service and have an easy time using Rentman! Regarding your feedback on creating statistics in Rentman, we would love to discuss this issue with you further. Please contact our support via email at support@rentman.io with some details on this matter, so we can explore our options on statistics with you and help fill in any potential gaps. We hope for a great continuous relationship with Easyfairs Flanders Expo and wish you all the best! Your Rentman Team
Replied June 2021
Skyler
Events Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Skyler Rowsell
Great product with awesome customer service.
PROShaving one app to catalog inventory and create invoices while being a calendar planning tool is awesome.
CONStime tracking system feels more difficult than it needs to be. As an admin not being able to punch in my end time 5 minutes before is frustrating. as well as not having the option for tagging that time to a PO#/ Job # without first creating it as an action item. seems like an unnecessary step.
Reason for choosing Rentman
positive reviews from other locals that have used it for similar purposes.
Henk
Verified reviewer
Events Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
EVENTALS - Rentman
We use Rentman a lot of years and its a great software, flexible and innovative
CONSWe have no cons about this software, Rentman is our base of the company.
Vendor Response
Hello Henk! We appreciate you taking the time to write your review. It's great to hear, that you enjoy our innovative and flexible options while using Rentman! We hope for a great continuous relationship with Eventals and wish you all the best! Your Rentman Team
Replied August 2021
Andrew
Events Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2023
Feedback
Good
PROSPLanning events and asset management. KNow what gear is availble
CONSDeveloping API for Notion rather than a data dump
Kara
Hospitality, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
1
FUNCTIONALITY
2
Reviewed October 2022
Lacking in so many ways
From an event perspective, this software is lacking in so many ways. if you just need to track your software, this could be a great option. It is outdated but this help with the simplisity of the product. When investing in a software, I want something that will act as close to a one stop shop as I can get meaning in assists with contracting, accounts payment, accounts receivable, inventory management, reporting, deploy and track labor, etc. This software really is just an inventory software and not suited for the hospitality industry.
PROSSimplistic Great at tracking inventory only
CONSDoes not.... Track payments, billing due or past due billingOutside of inventory, it doesnt do much to help move an event forwardReport on anything other than inventory