All Skypatrol Reviews
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Anonymous
11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2020
Skypatrol
in the testing phase I demonstrate that it is easy to use.
CONSCertain documentation is required to perform certain tasks.
Fred
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Electronic distance monitoring
It's not really a problem. When I meet with my clients, I would like to put a tracker in their hand, during the initial meeting.
PROSAs a private investigator, following someone from one location to another takes skills. With the tracker, you don't burn yourself in their rearview mirror. With geofence, setup an address and monitor their frequency.
CONSI have no complaints about the software.
Reason for choosing Skypatrol
The ease of access to sales and the performance of the products.
JONATHAN
Construction, 1 employee
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2020
sky patrol
horrible as descirbed above
PROSit was small compact and light to fit on my electric bicycle
CONSwell first off my battery in the gps unit kept dying after a couple days (supposed to last at least 12 days) they told me a battery could not be ordered seperatley and i had to buy a whole new unit....i did....the baterry failed again....(then they maigically found a battery and it solved the problem...but then my new unit after a couple years stopped working...they said it was because my subscription expired so i renewed but it still did not work....so they said my unit was no longer up to date so i bought the newest unit (third one) and now it has stopped working
Vendor Response
Mr. Taub: I'd like to know more of what happened. We have sold more than 1.5 million devices and the problem is rarely device related. Please give us the opportunity to make this right for you and get to the bottom of what happened.
Replied October 2020
Shirley
Electrical/Electronic Manufacturing, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed May 2020
Skypatrol Review
I definitely need to upgrade to the newest product. If some one can call me, I would appreciate it. [SENSITIVE CONTENT HIDDEN]
PROSVery easy to use. Could keep track of my trucks locations and speed.
CONSGetting thru to customer service. I would have to leave a message and wait for a call back
Reason for choosing Skypatrol
I really like the ease that you can pull this up and see what the boys are doing.
Elkin D.
Telecommunications, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Recommended
The software is friendly with lots of options to setup. Easy to understand and capable of manage what you need. In general, the software is a key point in all the solution.
CONSAvailabilty of automated APIs that can perform integration with other platforms available. This is required for large deployments on an hybrid cloud.
Daren
Law Enforcement, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed May 2020
GPS System
I did not care for the customer service side of Sky Patrol. Both of our units are nonfunctioning at this time. The COVID 19 pandemic pushed this on the side for now but for several months prior when our system we were unable to speak with anyone about fixing the problems. we threw our two units in the closet.
PROSSimplicity of program and prior reviews of other companies.
CONSWould like to see a mounting system option included such as magnet or waterproof protective case.
Reason for choosing Skypatrol
price and ease of use.
Eduardo
Banking, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Ed- motorcycle
Good experience so far. The software work fine. Love the fact I get notification right away when my motorcycle is moved.
PROSThat I can access it from my phone. The text notification you can set up for the motorcycle
CONSI didn't like the fact that the price was raised double. I used to pay $56 a year now is $120 for the same service
John
Retail, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Only tracker we sell
Selling it for years
PROSSystem works great and [SENSITIVE CONTENT HIDDEN] Rocks!
CONSeverything works well and customer service is great
JACQUES
Law Enforcement, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
GPS feedback
Breadcrumbs allows you to review your trip and where you were and overall distance traveled.
CONSBreadcrumbs not available for the mobile application.
Christopher
Construction, 1 employee
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2020
Horrible customer service, horrible software.
Horrible. No help at all
PROSNever got to utilize the program. I like the size of the hardware and when I saw the
CONSEverything. The inability to get it working
Vendor Response
Mr Owen. I'm sorry to hear you had a bad experience. You did not purchase this product from us. You bought it from a company called Kryptonite. They used our product and our software but Kryptonite provided the support. Although the technology has changed since you purchased this product from Kryptonite, we are happy to help you figure out why you had the experience you had and offer you solutions that you hopefully will find acceptable.
Replied October 2020
Doris
Transportation/Trucking/Railroad, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
It is a company that has not helped with the transportation process
Very good
PROSIt helps us with the production costs for the increase of the fleet
CONSVery good experiences with the fleet manager for the food companies