Hi Peter, Thank you for your glowing review and for being a valued SortScape user for over two years! Your recommendation means a lot to us, and we're committed to continuously providing value to your business. Thanks again for choosing SortScape!

Replied March 2024

Hi Virginia, Thanks for sharing your positive experience with SortScape! We're thrilled to know it's been a quick and effective tool for your team's communication. Your suggestions for date blocking for public holidays is definitely something we want to add at some point. We already do allow custom prices for recurring clients so please contact support and we can get you pointed in the right direction on that. Hearing that SortScape was the right choice for you after your switch from another system is fantastic. As SortScape is specifically designed for lawn and garden businesses, we aim to keep our service tailored to the unique needs of lawn and garden professionals like you. Thank you for being part of the SortScape family, and we appreciate your valuable input as we continue to evolve.

Replied November 2023

Hi Daniel, Thanks for your review and for highlighting SortScape's effective scheduling and mobile accessibility. We're glad our support team has been helpful when you needed us. Just so you know, we just fixed the small bug you mentioned about runs getting reordered so thank you for making us aware of this. Your feedback is invaluable, and we're committed to continuous improvement. Thanks again for choosing SortScape!

Replied January 2024

Hi Charles, Thank you for the perfect rating and for sharing your experience. We're overjoyed to hear how the ease-of-use and clarity of our system have saved you time and sanity. It's great to know that our efforts to maintain a stable platform have positively impacted your operations. We're committed to continuing to continue providing the high level of support and service you've come to expect. Thank you for being a valued part of the SortScape community, and here's to many more years of saving time and sanity together!

Replied February 2024

Hi Craig, Thank you for taking the time to leave such a detailed review! We're glad you found SortScape to be user-friendly and our Xero integration to be smooth. We appreciate your constructive feedback about photo storage and additional features like chemical sheets. It's insights like these that help us improve SortScape to better serve your needs. The photos should definitely stay attached to visits and properties forever. We've recently made a number of changes to improve the experience of uploading and viewing photo attachments and will continue to do so in the future. Chemical tracking is also an area we would like to address in the future as well so thanks for that feedback! We're honoured you chose us over GorillaDesk, and we're committed to continually meeting your expectations.

Replied September 2023

Hi Kelli-Lee, Thank you for your fantastic review and for sharing your experience with SortScape! We're delighted to hear that our program has made scheduling your lawns easy and that you find it straightforward to use.

Replied April 2024

Hi, Adam. Thank you for the 9/10 rating and for sharing your positive experience with SortScape! We're glad to hear that the scheduling and job tracking features are making your work easier, and that the map view is proving useful. Your idea for colour coding job categories is an intriguing suggestion. We'll certainly consider it for future updates to enhance usability. In the meantime, most of our customers use job tags and emojis for this use case - they give a quick visual indicator to anyone looking at the schedule as to what type of job that needs to be done. We appreciate your recommendation and are happy to hear our support team has been helpful. Thanks again for choosing SortScape.

Replied January 2024

Hi Diadette, Thank you for your thoughtful review and the high marks across the board. We're thrilled to hear that SortScape has helped you enhance both productivity and customer satisfaction! We appreciate your feedback on viewing all routes and properties on one map. Feedback like yours helps us prioritize new features and improvements. It's definitely something we want to add and we will certainly keep you posted on that front. We're committed to keeping our platform user-friendly so it's great to know that SortScape stood out for its ease of use and setup. Thanks again for choosing SortScape and for sharing how it has benefited your company! Kind regards, Bill

Replied February 2024

Hi Chris, thank you for your positive feedback! We're thrilled to hear that SortScape is essential to your day-to-day operations and that you're enjoying our customer support and mobile functionality. We understand the need for invoicing directly inside SortScape. For now we rely on Xero and QuickBooks Online for this but we will certainly take your feedback into consideration for future updates. Thanks for choosing SortScape on the advice of your business coach—we're glad you did!

Replied November 2023

Hi, Jamie. Thank you for your glowing review! It's wonderful to hear how user-friendly you find SortScape, especially when accessing your schedule on your mobile phone. With the issue of jobs doubling up, we'd like to get that sorted out for you as soon as possible so please contact our support team any time this occurs. We're really pleased that SortScape has been so valuable for your business!

Replied January 2024

Hi Sam, Thanks for the kind words and for being a loyal customer or SortScape for over 2 years. We couldn't be more pleased that SortScape has become an indispensable part of your operations and that the integration with Xero has saved you time in creating invoices! We are constantly working on the invoicing flow to make it even more streamlined. In fact we are currently rolling out the ability to immediately send out invoices as soon as they're created in Xero. That should save you time from having to go into Xero and sending the invoices after they've been created...they'll just get sent automatically! Your idea for draggable daily notes is intriguing and certainly something we are wanting to add to future versions of SortScape so stay tuned! Thanks again, Sam, for your high recommendation and for choosing SortScape for its simplicity and value.

Replied November 2023

Thank you for the kind words, Mark. We could't be more pleased to hear that SortScape has help you scale your business to over 3000 jobs! That's a good suggestion to allow searching by invoice number. We'll definitely consider adding this feature in future updates to make your experience even better. Thank you for choosing SortScape. We're here to make your life easier and are always open to feedback!

Replied October 2023

Thanks, David. We're very pleased SortScape has had such a positive impact on your business thus far. It's been a pleasure working with you!

Replied August 2020

Hi Jeffrey, Thank you for your fantastic review! We're thrilled to hear that SortScape meets your needs. Your positive experience with our customer support and service means the world to us. We're committed to continuously improving the platform, and your feedback is invaluable in that process. Thanks again for choosing SortScape!

Replied September 2023

Hi Jennifer, Thank you for your review and for your continued support over the years! We're delighted to hear that you've benefited from SortScape's simplicity and effectiveness in scheduling. Regarding your feedback about subcontractor access, we understand the importance of privacy and control over sensitive information. While SortScape currently doesn't offer the ability to customize subcontractor access to specific details, we're always exploring ways to enhance our platform based on user feedback. We'll certainly take your suggestion into consideration for future improvements. We appreciate your trust in SortScape and your dedication to streamlining your lawn care operations with us!

Replied April 2024

Hi Paddy, We're so glad to hear that SortScape has been revolutionised your business! While we currently don't have a direct link with MYOB for invoicing, we do prioritise developments based on customer feedback so we'll keep your suggestion in mind. The same goes for enhanced in-app communication between users. It's fantastic to learn about the unique job tracking system you've established (presumably using the SortScape "Issues" feature?). It's also great to know we're ticking the right boxes for user-friendliness and functionality Thank you for choosing SortScape and sharing your feedback!

Replied November 2023

Hi Danielle, Thank you for your glowing review and recommendation! We're thrilled to hear you find SortScape simple and straightforward. It's also great to know our customer service team has been able to provide you with immediate responses. Your choice to switch to SortScape, motivated by our competitive pricing and user-friendly interface, means a lot to us. We’re committed to continuing to deliver great value and support to our users. We appreciate your feedback and are happy to assist whenever you need us.

Replied November 2023

Hi Joseph, Thank you kindly for the stellar review and for being a loyal SortScape user for over 2+ years! It's fantastic to hear that our scheduling feature is making life easier for you and your team. We appreciate your input on the messaging functionality within the app. In the example you give of not being able to spray due to rain, you might be able to add an "Issue" to the visit which will then remind the next person to visit the property that spraying needs to be done. Then the issue can be marked completed once the spraying is done. We're honoured to be considered one of the best apps you've ever used. Thanks again for your support and for helping us make SortScape even better!

Replied November 2023

Hi Darren, Thanks for your review and for highlighting the SortScape features you find beneficial. We're pleased to know it's making job management and communication easier for your team. Regarding sending images to customers via email, this functionality is currently available in the app. If you're encountering difficulties or if there's a specific enhancement you're looking for within this feature, we'd love to hear more about it to ensure you're getting the most out of SortScape. Your insights are invaluable in helping us improve and tailor SortScape to better meet your needs. Please feel free to reach out to our support team for guidance on this feature or to discuss your feedback in more detail. Thank you for using SortScape and for your commitment to streamlining your operations with us.

Replied February 2024

Thank you for your glowing review, Kylee! We're delighted you find SortScape so simple to use and that it has made your garden maintenance scheduling and invoicing more efficient. We appreciate your suggestion about adding MYOB integration. We will certainly keep this in mind for future updates. Thanks for choosing SortScape and for acknowledging our customer service. We're always here to help!

Replied October 2023

Hi Rachael, Thank you for the glowing review and for being a valued SortScape customer for more than two years. We're pleased that SortScape simplifies your planning and scheduling. As you might have seen in my response to Jenni D, we are aware of the current routing limitation and are looking into ways to expand beyond the 25-job threshold. We value your feedback and appreciate your input as we continue to improve SortScape. Thanks again!

Replied November 2023

Many thanks for the helpful review, Kate. I should mention that you CAN move more than one job at once. From the day and week view for the schedule, you'll see a little cog dropdown in the bottom right hand corner of each jobrun. When you click that cog, select the "move" option from the menu that appears and then select the date you want to move all the jobs in the jobrun to.

Replied February 2018

Agata, Thanks for the 5/5 review on SortScape! We're delighted it's great for your gardening business. Easy scheduling, happy staff, and real-time convenience - we love hearing that! Regarding QuickBooks integration, occasional conflicts can happen, but our support team is quick to resolve them. We're always working to prevent such issues. Your recommendation means a lot!

Replied January 2024

Hi Jenni, We're thrilled that you're enjoying the clarity and ease of use with SortScape! It's wonderful to know that it meets your daily requirements so well. We understand that many teams can have routes with more than 25 waypoints so it is on our radar to lift the 25-job limit in our route optimisation. Thank you for choosing SortScape and for taking the time to share your thoughts with us.

Replied November 2023

Hi Carlos. Thank you for the great review and the 10/10 rating! It's good to hear that SortScape is serving your scheduling needs so well and that it fits seamlessly into your daily operations. We appreciate your support and are glad to have met your expectations. Looking forward to continuing to provide a tool that works well for your team.

Replied January 2024