All TeamPoint Reviews
1-19 of 19 Reviews
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Elise
Facilities Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Working with Team Point
Overall, my experience working with Team Point has been very positive. The system is easy to use but sophisticated at the same time. The worksheets produce by Team Point are of a high quality. Customer support team have been very accommodating and open to suggestions to improve the system to work well with our processes.
PROSClear, user friendly system. The feature I like most about team point is the ability to attach documents, images and videos to individual jobs and also to add contact information for all staff including telephone numbers. Also, the ability to add client specific protocols and export data to produce reports
CONSNot being able to click on the quote number to take you back into the quote from the schedule.
Reasons for switching to TeamPoint
The company out-grew the software. Whilst great in the past, the system was dated and cumbersome after time. A more modern system was required
Judy
Facilities Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Teampoint review Nov 2023
Very positive. I have used many systems and have implemented and updated other systems as a tester and find this system is very user friendly.
PROSEase of use. Clear overview of company activity. Clear communication from developers when change is being made.
CONSIf I am using an option e.g. People and update a record, once finished the option defaults to jobs not the selected option people.
Reasons for switching to TeamPoint
Last system used (Red Zebra) did not provide the functionality required as Defluo grew
Sam
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Simple to use and great service.
Very good overall. The system is easy to use and the team are always committed to improve the system. This is important to keep driving our own business forward.
PROSThe system is simple to use. It stores relevant information and allows efficient tracking of jobs through to invoice. The team are also very responsive to changes requested within the system.
CONSAllocation of revenue to a resource is something we are working to improve. It would be useful to report on what jobs each engineer has completed including margin achieved.
Reasons for switching to TeamPoint
Outdated system that wasn’t efficient and didn’t capture correct data.
Debbie
Facilities Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2023
Working with team point
Happy using team point, it is good for referencing all aspects of our business.
PROSThe ease of access and information on current and historical jobs for both the client and us as a company.
CONSSometimes it can be slow but maybe that's an us issue and not team point.
Reasons for switching to TeamPoint
Team point is more up to date and allows you to input more information, quotes , notes ect and records all inputs by either myself or colleagues.
Daniel
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Happy customer enjoy using this system
I like that its cloud based and you can simply run the whole operation from one website.
CONSOnly cons are the program when an engineer is in multiple teams in one week and the reoccurring old notes which i believe has been resolved plus having to reattached documents for each new job on a site
Reasons for switching to TeamPoint
To get a a system where everything from ordering to programming can be done on one system.
Grant
Facilities Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Defluo Group review
10/10 - really enjoy using this management system daily
PROShow easy it is to use and understand each section
CONSdifficult to criticise something which works so well.
Edward
Facilities Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Simple design, Easy to use, Dashboards provide great MI
[sensitive content hidden] and his team are very helpful, they are very much 'solution orientated' and understand service businesses which is so important. Highly recommend.
PROSI've used many systems and TeamPoint is far and away the simplest and cleanest interface. We use it for everything from survey and sales through to stock and contract renewals. It really does do it all. It's easy to find your way around and the team like using it both in the office and the field.
CONSIt does everything we need and everything which we have seen in other systems. We can't fault it.
Chloe
Mechanical or Industrial Engineering, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Outstanding
Its easy to use, everything you need is all in one place. Even works on mobiles which is great for OOH.
CONSNothing, anything we want adding gets added to make our work easier.
Kenyon
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Field services would be impossible without Teampoint!
Has made a huge impact to my daily work effieciency and given me a much greater ability to respod to our clients' various requirements. Wouldn't be without it now.
PROSIncredibly versatile, easy to use, visually very impactful. A complete, one-stop shop for all our needs.
CONSNot really anything that I can think of. Absolutely love using it!
Ruby
Facilities Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Teampoint review
Quick and easy to use Works for everybody meaning only one system is needed
CONSSometimes certain sections can be fiddly to work around
Maisie
Building Materials, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
TP Review
Very easy to understand and use, when training new staff they pick it up really quickly.
CONSCan take a long time to load sometimes.
David
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Team point
Ease of use , very stable and easy for the engineers to understand
CONSI happy with all aspects of teampoint
Shanice
Environmental Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Shanice's Opinion :)
Amazing. Very helpful.
PROSEverything, very easy and simple to use.
CONSThere is nothing I do not like about Team point. Very effective way to get work done.
Alison
Utilities, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
2023 review
Easy to amend schedule and carry out invoicing which are my main roles in my company
CONSSometimes there are conflicts when other users are carrying out scheduling
rhiannon
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2023
Teampoint Reviews
Easy to use Organised simple layout multiple functions
CONSSometimes crashes multiple updates ability to modify
Adam
Facilities Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2023
Teampoint Review Nov 2023
I use TP with good effect , it covers everything I need as buyer
CONSN/A - I have no qualms with it if Im honest
Alice
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Defluo
Very good, easy to pick up on how to use and navigate it.
PROSEasy to use, good layout.
CONSSometimes can be a bit slow.
Deidre
Utilities, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2023
My thoughts
generally easy to use, a training package would be useful
CONSformat, would work better for me if names were along the top and days/dates down the side
Graham
Environmental Services, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Teampoint- A Value for Money Database
It is easy to use and navigate. It represents a quality system at a very affordable price
CONSJury is still out on this. We have not found anything to the fore tgat we dont like. Yet!