Scheduling on the go, everything being on an app easier for my staff. Great record keep

Not able to get reviews from clients. Which the text notifications would make a sound like when I receive a text from a number. The notifications come in like an email and have to keep checking the phone to see if any came in.

Positive!

Their customer service is incomparable. I’ve dealt with a lot of companies that once they get their money the customer service immediately lacks. Big shout out to [SENSITIVE CONTENT], always picks up the phone no matter what and is always friendly and ready to help tackle the few kinks we had to work out

Don’t have any complaints so far, that’s why I wanted to leave this review because it’s rare to find companies that follow through

The customer service was good, but when things went wrong there is no compensation. The system often allows customers to book when the schedule is closed, tire sizes are not what the customer has, the system loads slowly, payments can only be ran at the end of the day, and you end up doing more work.

The software allowed customers to book online. Things bottom out from there. Ensuring the information is accurate, unable to process payment at time of service, and a lot of guessing. The software has great intention behind it, but in real world applications, the software leaves much guessing. Often times you will find that you will be doing three times the work than just taking a phone call from the customer.

Ensuring the information is accurate, unable to process payment at time of service, and a lot of guessing. The software has great intention behind it, but in real world applications, the software leaves much guessing. Often times you will find that you will be doing three times the work than just taking a phone call from the customer.

We have loved our experience with Zippity, I strongly believe Zippity has helped our company grow by eliminating some of the stresses created by company growth.

We love that the system is user friendly for our team as well as our clients. We love that clients can book themselves and communicate directly through the app.

We know your company is still growing so I can't really say that there is something we like the least, but somethings that would be helpful to our industry are... -Having a spot for day notes that everyone can easily see -We have mobile and shop hours- We wish we could have split hour blocks at shop and time frames for the road.

While the software itself has been irreplaceable for my business in that past several months, the customer service has also been equally phenomenal! Very helpful, and quick to reply, it's clear that mine and my customer's experience matters to them, and that is invaluable.

As a sole proprietor and one-man operation, this software has basically given me the "office assistant" I so desperately needed. Especially in the areas of booking appointments and clear communication with the customer. This software has maximized my business is the best way!

of course the only thing that would top this off is having integrated vehicle specific industry labor times, and also being about handle all my accounting and tax reports from the admin application. But all that would drive up the price of the software significantly I imagine, so don't do that yet. :)