All Adobe Acrobat Sign Reviews

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Gallo

1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2023

Adobe Acrobat Sign Review: User Friendly Signature Software

User Profile

Colton

Verified reviewer

Computer & Network Security, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

Very Easy to Sign Documents

I have never ran into any issues while using this software. I would definitely recommend this product.

PROS

It's extremely simple to sign PDFs and other documents. It's not expensive and it comes from a trusted company, Adobe, that has been around for a long time.

CONS

There isn't anything in particular that I didn't like about this application. Applying you're digital signature is very simple with this software.

Reason for choosing Adobe Acrobat Sign

Adobe is a much more trustworthy company that's been around much longer.

Reasons for switching to Adobe Acrobat Sign

Foxit eSign started to charge for their services as well and I wanted to go with the more trusted and known company.

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Mohammed

Verified reviewer

Information Technology and Services, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2021

Efficient Signing

Overall, as an Admin and a user this product has been great for our company. Our Finance and Legal especially like how easy it is for use and the highly recommend this product. As a user myself I like how the AI scans the page and knows how to guide you through the docs as if you were filling it out on paper.

PROS

I love how easy it is to go through PDFS and fill out what is needed without the hassle of using another software that makes you do most of the work.

CONS

I do feel their customer service could be faster at responding when things are not wokring or when questions arise.

Reason for choosing Adobe Acrobat Sign

Adobe Sign has a better UI and way better relative ease of use for beginners and experts.

Elliot

Performing Arts, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2021

Customer service was awful

PROS

The product can be easy to use for basic functions of just getting people to sign a document. As soon as you start needing slightly more advanced features like witness signatures, or modifying an agreement after it has been sent it becomes a nightmare.

CONS

The Adobe Sign trial was a nightmare, and the customer service has been even worse. I needed to get my documents signed by over 20 people and also witness signed too. The witness signature process was confusing at best. I then had an issue whereby I couldn’t cancel an agreement that had been sent, and it took nearly an hour on customer support for the agent to suggest using Chrome instead of Safari, and it then worked. Then, I had an issue whereby one of the signers signed incorrectly on the wrong line. I spent two and a half hours on customer support, being passed from agent to agent who had no idea what they were doing, one agent at one point took control of my screen and just kept randomly moving the mouse around the screen but not doing anything, before then passing me on to someone else who told me I didn’t have an Enterprise trial - even though I do! It then turned out that this agent actually worked for Adobe Acrobat and not Adobe Sign, and so had no idea again. Finally I spoke to an agent who told me that once someone has signed a document, it can’t be removed or changed - this is ridiculous, as people make mistakes and the fact that you can’t correct that is crazy! Finally, I had to send several separate documents to different signers and try to combine the PDFs afterwards, which again proved to be a problem because the PDFs were locked after exporting them from Adobe Sign. I should have just got people to sign hard copies from the start!

Reasons for switching to Adobe Acrobat Sign

Docusign doesn't cater for witness signatures unless you pay £3k for Enterprise.

Juan

Verified reviewer

Outsourcing/Offshoring, 1,001-5,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Signature Worldwide

PROS

It solved my problem to have my image release sign with ease worldwide.

CONS

I don't have any complaints. I like the tool.

Reason for choosing Adobe Acrobat Sign

We were already using Adobe software, so I was familiar with it.

Suzanne

Hospital & Health Care, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2023

For adobe users, Adobe Sign is easy to learn

Four years ago when I used it for the first time and had multiple employees as users, it was very expensive and difficult to use. Now, the changes over the years have made it very easy to use, and I'm a avid supporter.

PROS

I like that it's now integrated into my Adobe Pro subscription. When it was standalone, I didn't use it nearly as often. But now, any document I create can easily be sent for signature. It's a game changer.

CONS

In the past it was a little cumbersome and very expensive. Now with the Adobe Pro integration, it's really great.

Reason for choosing Adobe Acrobat Sign

Pricing, and we were already using Adobe products so thought it would be easier to learn.

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Muhammad Daud

Verified reviewer

Financial Services, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Signature Made Simpler

Overall I had quite a good experience with Adobe Acrobat Sign, and I would suggest users try it with a trial version to understand if it meets their requirements. Adobe Acrobat Sign has a user-friendly interface and bug-free software model, making it easy to adopt and usability simpler.

PROS

Adobe Sign provides a convenient way of delivering digital signatures that are user-friendly, easy to access, and security encrypted. Adobe Acrobat sign is also universally accepted by other organizations in accepting agreements and contracts, making it easier for us to adopt it.

CONS

Adobe Acrobat Sign is slightly higher in price than other competitors

Reason for choosing Adobe Acrobat Sign

DocuSign and PandDoc functionality, usability was more complex than Adobe Sign.

ameera

Information Technology and Services, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Adobe- The Digital Signature

PROS

The most unique way to create digital signature which helps to attach our signature everywhere easily

CONS

Nothing least about Adobe Acrobat Sign i like it always

User Profile

Aleksandar

Verified reviewer

Media Production, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2022

PDF sign application from creators of PDF format

We must do what other companies need, and what economy system wants. In front of us is demand for digital signed PDF, and Adobe Acrobat Sign solve that problem to us. Perfectly.

PROS

When you look Adobe Acrobate Sign as suite for secure management of pdf documents, not ordinary but vital business documents, you realize that it must be excellent and powerful suite which can handle all economy and legislation proofs. And Adobe do it with its Acrobat Sign.

CONS

There are no cons about software, I have little fear about secure digitalization as concept. Adobe do its best, and in a few year it it obviously that paper forms go to history.

Reason for choosing Adobe Acrobat Sign

We need digitaly signed PDF documents, and we need best possible solutions. There are a lot free solutions, and some other that are costly, but we believe that Adobe has the best possible reputation.

Jessica

Health, Wellness and Fitness, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Great contract application for the work at home era today

My overall experience with Adobe acrobat sign far above satisfactory. It is easy to use, easy to safeguard, and provides our company with a great satisfaction, knowing that our information is able to get electronically signed from multiple parties with a short amount of time.

PROS

I like how simple it is. It is very self-explanatory, and is not hard to get our colleagues to understand what we need from them using this software.

CONS

I have not come across anything that I would change at this time

Tami

Automotive, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

Easy to use

PROS

I like Adobe in general but the Acrobat sign makes it convenient to sign documents

CONS

Sometimes I have to go to the desktop version

Resmi

Non-Profit Organization Management, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

A must for digital signature

PROS

This is my go to application to sign any pdf documents with digital signature.

CONS

I haven't had any issue yet with this as I only use it for digital signature.

Abby

Real Estate, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Makes Managing Contracts And Getting Signatures a Breeze

Adobe Acrobat Sign streamlines contract administration and contract negotiations for our business. It saves us countless hours each month and provides our clients with a safer, more secure and more collaborative way to manage contracts.

PROS

My business deals with contract negotiation and administration on a daily basis and we often require signatures from multiple parties before the contract is considered completed. In the old days, we emailed contracts that had printed off, signed and scanned by the parties. Then, on our end, we had to confirm the contract was signed and complete before executing on the project in question. Using Adobe Acrobat Sign, we don't have to deal with any of that. Once it is sent off, we get notified when the contract is complete or has modifications. Custom fields makes it extremely easy for us to use the same template for multiple projects and customize each contract with different types of fields. It also provides the option of collecting and aggregating responses from multiple parties.

CONS

Our clients sometimes complain that they don't receive copies of the contract in their inbox. We believe this is due to the emails being sent to a spam folder.

Reason for choosing Adobe Acrobat Sign

We already had a file management system so we wanted to use this service strictly for contracts and occasionally for form building.

Thomas

Entertainment, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Adobe Acrobat Sign is Industry Standard

My overall experience with Adobe Acrobat Sign is a good one. The software has allowed me to professionally handle multiple types of documents that allow my company to smoothly collaborate and work with other contractors and companies.

PROS

Adobe Acrobat Sign has become a crucial tool for my company to handle important production documents, contracts, and agreements. What I like most about this software is the powerful tools and features that allow you to virtually do and handle any task.

CONS

There are not many cons about this software; however, for someone new to adobe acrobat I could foresee the program being a little intimidating and user friendliness being a concern. However, there is an abundance of resources provided through Adobe and by other online users that can get anyone up to speed or the help they need.

Reason for choosing Adobe Acrobat Sign

I choose to stick with all adobe products as I signed up for the Adobe Creative Cloud

Reasons for switching to Adobe Acrobat Sign

I became a member of the Adobe Creative Cloud

Svend Bertil

Internet, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2023

A Comprehensive Review of Adobe Acrobat Sign

All in all, Adobe Acrobat Sign is a great digital signature solution. It is feature-rich, secure, and easy to use. For businesses looking for a comprehensive digital signature solution, Adobe Acrobat Sign would be an excellent choice.

PROS

Adobe Acrobat Sign is an incredibly comprehensive and user-friendly digital signature solution. It is easy to set up and the interface is intuitive and straightforward. The service offers a wide range of features that make it an excellent choice for businesses of all sizes. It allows for secure and legally binding e-signatures, document storage and tracking, and more.

CONS

Adobe Acrobat Sign does have some drawbacks. It is relatively costly compared to other digital signature solutions and it is not compatible with some browsers. It also does not offer as many customization options as some of its competitors.

Reasons for switching to Adobe Acrobat Sign

Adobe Acrobat Sign stands out from its competitors with its wide range of features and easy-to-use interface. It also offers secure and legally binding e-signatures, document storage and tracking, and more. It is also more cost effective than many of its rivals, making it an excellent option for businesses of all sizes.

paul

Real Estate, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

inexpensive platform for signing contracts

Easy to use, I can edit these PDFs, sign, and easily attach to a e-mail. I love it and highly recommended it especially since PDFS are common. Also, I can save my signature!!

PROS

Extremely cheap if you have the whole Adobe Creative Suite as I do. I love that I can just pull up any PDFs easily sign them and attached to an e-mail and done. Not only that I can also edit anything as I go. I used it weekly on my phone, tablet, and computer.

CONS

There isn't much cons. I do not know the pricing of the software individually. I have the creative suite and did not expect to use this as much as my other software's. I can not find any cons, easily the best.

Reasons for switching to Adobe Acrobat Sign

I tried Docusign, this is just easier to use.

Anonymous

10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed July 2023

Adobe Sign creates huge business benefits for us.

Adobe Acrobat Sign is amongst the top options , through which my department collects signatures from customers of my company.

PROS

I love Adobe Signs user-friendly and intuitive interface and I think it makes the signature collection process a lot easier. This applies not only to me but also to my colleagues and our customers. The software has proven to be a major time-saver for my team, eliminating the hassle of dealing with paper forms, manual handwriting, scanning, and sending them back and forth. Now, the signature collection process is as simple as a few clicks. The seamless integration with mobile devices such as phones and tablets enhances our overall efficiency. Additionally, the beauty of Adobe Sign is that they instantly generate secure records of signed documents, alleviating any need for maintaining physical copies.

CONS

I like to see Adobe Sign offer more comprehensive analytics. For instance, having access to analytical information such as the number of times a contract document was viewed, the duration of each page view, and the device type used by the customer to sign would significantly improve the quality of the audit trail for electronically signed documents.

Michelle

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

Cazle Mortgage moves quicker with Adobe Acrobat Sign

My overall experience with Adobe Acrobat Sign is positive. It is easy to use and efficient for clients who work remotely and travel for work. Adobe Acrobat Sign also intrates with our loan management system.

PROS

Adobe Acrobat Sign allows documents to be delivered digitally to clients. It is mobile since many people work remotely. It is user-friendly for clients and customers and Loan Officers.

CONS

A negative about Adobe Acrobat Sign is its cost. The cost can be high for my company that uses it on a regular basis.

Reasons for switching to Adobe Acrobat Sign

the cost

Elizabeth

Program Development, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2019

Essential for business

Overall, I really value Adobe and the ease and efficiency of creating documents that I use everyday for my business

PROS

As a consultant, I regularly use Adobe for proposals, reports and contracts. Being able to convert a word document to a pdf and then to create and combine various documents into one is essential for responding to solicitations for services. I love the organize pages feature because it makes re-ordering or deleting pages so simple - I use it all of the time for proposals. The electronic signature feature is also such a time-saver. I can review and execute contracts and time sheets avoiding having to print, sign and then scan the document.

CONS

While I like the sticky note feature, it is sometimes hard to track the notes in the side panel and the text to which they correspond. Also, providing a mark up of a document using the editing feature is a bit cumbersome: with narrative in multiple text boxes, commenting within a text box can obscure or throw off the other boxes in the document. (At the same time, the beauty of pdfs is that they are not easy to edit)

Hlengiwe

Civil Engineering, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Ideal eSign Tool

Adobe Acrobat Sign is the finest! Easy to use, and it connects and works well with Adobe Suite. If you want to effortlessly sign a document using electronic signatures, I highly recommend this tool. Simple UI is a bonus!

PROS

I can complete all of my tasks using the mobile application, which is more user-friendly, receives updates, and has a user-friendly interface that is secure as well. Since I use mobile applications the majority of the time, this is the feature of this platform that I enjoy the most. On the other hand, I also like the simple and seamless customization process with the great thing of this platform, and I also like the security as this platform is compliant.

CONS

Sending can be cumbersome and sometimes there is no way of being certain if the recipient received the email besides asking them.

Reasons for switching to Adobe Acrobat Sign

Signing on paper is cumbersome. Clients loose the forms or contracts then have to get a new form and make the other signatories sign again.

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed October 2018

Adobe Document Cloud seems essential for managing PDF files

I manage tens of thousands of pages of documents. I can search, assemble together, separate, mail, and compare which saves me time.

PROS

Adobe Document Cloud is a confusing name that changes too often. Adobe Reader is the free PDF viewer. Adode Document Cloud, aka Adobe Acrobat allows you tremendous flexibility to organize, manage, and change PDF files. If the text of your documents is searchable (Either because it was created that way, or you ran character recognition), then that is very helpful to locate information and avoid using paper.

CONS

Adobe Document Cloud is a separate download, and a slow installation. Installation is unnecessarily complicated, and it may require their technical support. It may seem that you can achieve the same features by using the Adobe Reader because a user can sign-in, but that is illusory. All of the features are with the Document Cloud and you will no longer need the separate Reader installed.

User Profile

Çağrı

Verified reviewer

Automotive, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Great Storage Possibility To Store PDF Documents

We started to use Adobe Document Cloud 2 years ago.My overall experience with this software is really awesome.I am working various PDF documentation during a business day.Managing function of documentation is great.It offers customer to work and share a document which needs some one review .It provides efficiency in Daily business.Software is offering secuity and increasing print costs.When you need someone's signature ,you are able to collect all signatures without printing and scanning .You are doing your business in secure way

PROS

I like most about the product is security.All important and sensible documents of company are in secure. Documents are only eligible for the staff who has given Access.The other good feature is you can send the document to your client with a signature.In additon customer service are giving very good service ,they are really willing to help you

CONS

I have been experienced the user experinece not too much customer friendly.Some menus and features are complicated.

Katrina

Financial Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed May 2020

Adobe - Must Have for Legal Professionals

Good experience, even through its a license subject to an ongoing monthly fee, I think its worth having, meets the cost v. benefit analysis.

PROS

Editing pdf files is the best feature. There are so many instances when you have an 90 page document and only last page needs to be signed with wet signature. With Adobe license you can only print the last page, sign and then replace the last page in the existing document with the signed page. Another great feature it's ability to fill in fillable pdfs and e-sign. One more feature is exporting pdf documents into word. Formatting will be off but it will do the work.

CONS

Cost, its $15/month so you are hooked up on an ongoing fee. This may be a little too burdensome on a smaller business like self-employed consulting services.

Shelby

Pharmaceuticals, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed July 2023

Adobe Acrobat Sign Fair Review

PROS

We bough the Adobe Acrobat sign and Adobe package when the Covid 19 pandemic hit. We needed a quick way to e-sign documents. The Adobe Acrobat sign package was easy to set up completely remotely for our entire organisation and we only needed to give very basic training as the system is totally simple and straightforward to use. The editing tools work well and enable us to complete the review and signature to the basic level required for our organisation.

CONS

I had error messages appearing when I loaded documents up into Adobe. The message actually appeared every day for a couple of months so I had to use an alternative product until this error message stopped.

Taylor

Computer Networking, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Remote, Secure, and verified!

Hands down, its easy, fast and verified! Overall it makes my contracts for my business legit and keeps me going on a day to day basis.

PROS

The remote access, the verified signatures and the ability to trust and know I’m getting what I need and it be trustworthy.

CONS

My only con is the price, but the old saying goes you get what you pay for and I’m willing to make that sacrifice for my independent business!

Reason for choosing Adobe Acrobat Sign

It’s a classic, almost anyone knows Adobe!

Showing 1 - 25 of 1,157 Reviews