All Cerberus FTP Server Reviews
1-25 of 108 Reviews
Sort by
Ronny
Building Materials, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2021
Our experience with the product Cerberus FTP Server
Unnecessary steps for placing the important files on the servers.
PROSFor a quick start of the software, the program is easy to use even without any instructions. The program is very stable. In the upload of now over 50000 files, there has been no crash or other error. Therefore, the use in the company was immediately possible. This saves us a lot of administrative work and the users a lot of time.
CONSI would like to have a quick search of what files have been downloaded or uploaded. Best as filtering by different criteria like date, time, folder, file, error/ok, direction (up/down), IP address.
Reasons for switching to Cerberus FTP Server
The old FTP server served as an intermediate storage from which the data had to be loaded to the actual destination on a Windows server. There the data was moved afterwards by means of many self-written scripts into the appropriate folders. Now the files are loaded directly into the folder on the Windows server and even with different distributed folders under one account. The simple rights assignment makes it possible for us that users now can't do anything wrong. Thus we save several steps to fetch the data and the problems that can be present with scripts are no longer there. Translated with www.DeepL.com/Translator (free version)
Vendor Response
Hi Ronny, thanks for your feedback! We're pleased to hear you find Cerberus FTP Server easy to use and stable. If you'd like to submit your ideas for improvement of quick search on files downloaded and uploaded we welcome feature request submissions at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests
Replied January 2022
Toby
Package/Freight Delivery, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
In need of a flexible in-house B2B file transfer solution? This is what you're looking for.
I wouldn't be filling this out if I didn't think this was a solid purchase for anyone in similar shoes. If you're running a small business with FTP needs, this is a worthwhile contender.
PROSI've been handling FTP transfers for over 20 years, using a number of softwares and services in the hopes of finding an inexpensive, effective solution for our customers. Cerberus gets it right, from allowing all the usual methods of transfer to providing useful notifications of file transfer. It's simple to set up, easy to use, and the customer service has been fast and responsive even when building my own collaborative program.
CONSI had a hard time setting up the database connection to MS SQL Server, but after I got it, it worked fine. I would like an in-app log that focuses less on "session id" (a completely useless search term) and more on "user name" or "downloads."
Vendor Response
Hello Toby, thanks for reviewing Cerberus FTP Server! We appreciate your endorsement as a flexible in-house B2B file transfer solution, along with your kind words about our notifications, set up, ease of use, and our in-house support team. If you'd like, we'd love to hear about your ideas for improvements on logs here at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests
Replied January 2022
Igor
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Working SFTP solution
Navigation pretty straightforward, easy to implement, IP Manger is good option, integration with AD, stable.
CONSIt needs more support for MFA (right now only DUO) OKTA, RSA, Google, etc. Reporting on professional version is very basic. Price could be more friendly.
Reason for choosing Cerberus FTP Server
Check many reviews over internet
Reasons for switching to Cerberus FTP Server
Filtering IPs, integration with AD, support more protocols, logs, reports, stability, security, web support
Vendor Response
Hey Igor, thanks for reviewing Cerberus FTP Server! We're glad you find Cerberus intuitive, easy to implement, and are enjoying the features. Our reporting features are more robust in Enterprise edition, which you can view here to see if it meets your needs: https://www.cerberusftp.com/cerberus-ftp-server-enterprise-edition/
Replied April 2022
Andrew
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Stable and Robust Cerberus FTP
Very positive experience. We use this with several state and local government agencies and have no complaints.
PROSEasy to implement and is constantly being updated/improved. We've even migrated to another server a few times and the process is streamlined nicely.
CONSBefore some recent updates which fixed this issue, the user management UI was a bit clunky, though still functional.
Reason for choosing Cerberus FTP Server
Cost, support, FIPS compliance
Vendor Response
Hello Andrew, thank you for your kind words! We're glad our updates are improving your FTP Server needs as we continue to improve Cerberus FTP Server. Meeting compliance requirements across industries is a priority for us.
Replied December 2021
Kyle
Entertainment, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2017
Needed to find a high feature SFTP Server application that ran within a Windows environment.
The auto blacklist feature in conjunction with the number of failed logins is a great benefit, no need to continue to verify SFTP system is save. Another benefit for the company I work for is the support for local users and LDAP users simultaneously. No need to choose between the type of users within this system. The support for multi-tier authentication is also a huge benefit, password as well as pub key, or using the password or pub key allows employees to test as our client while I client stays secure using their private key. Applying updates is very simple and very quick, have performed such updates during business hours and downtime was a matter of 2 minutes.
CONSWhen users are created, a folder corresponding to the user is not automatically created so only permissions need to be assigned for the user.
Vendor Response
Hey Kyle, thanks for your review of Cerberus FTP Server! We appreciate your detailed feedback of the features you enjoy as it helps us improve with every new version we release. Our automation capabilities in our latest version should address your folder creation issue. You can update here: https://www.cerberusftp.com/download/
Replied April 2022
Shui Kee
Logistics and Supply Chain, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Cerberus FTP Server is great and easy to setup and use, bugs free and comes with great support.
The software works well and don't encounter any issues so far.
PROSBriefly, the sFTP function works well and easy to setup with very good documentation manual, and importantly the logging activities which are stored and segregated in daily log file which is very useful for troubleshooting with counterpart whenever there is reported issue and the log file will clearly show the login, receiving, removing and sending events. Overall the interface is very user-friendly and that translates well into ease of use and maintains. Lastly but not the least is the pricing in comparison to other ftp server vendor in terms of functionalities namely control.
CONSNo option to create SSH key pair files for customer, and thus I have to use ftp voyager to generate these files.
Vendor Response
Hi Shui, thank you for your review of Cerberus FTP Server! We're pleased to hear you find it easy to setup and use, as well as our in-house support team to be helpful. We appreciate your detailed feedback as it helps us to improve with every new version we release. If you'd like to share your comments of enjoying the SFTP functionality or the interface being very user-friendly with ease of use and maintenance. You can learn more about our resolve to creating SSH key pair files here https://www.cerberusftp.com/sftp-your-complete-guide-part-2-protocol-connection-and-authentication-process/
Replied April 2022
Michael
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2021
Cerberus FTP Server helped power the car rental industry
Stable, reliable, and trustworthy. It was nice to have a system that just worked, one that we didn't have to worry about.
PROSSetting up Cerberus was straightforward and clear. We were able to institute the extremely high level of security that the leading US car rental brands required of their partners like us, and we were able to install, configure, test, and put into production secure FTP all in one day! I especially appreciate the configuration backup ability (which should exist in every product made).
CONSI don't really have a beef with anything about the product. I guess if I had a wish, we could create an automated blacklist, but since we IP restricted, we didn't have the need.
Reasons for switching to Cerberus FTP Server
We needed a more secure and customizable solution
Vendor Response
Thanks for your feedback, Michael! We're happy to hear you find Cerberus straightforward and secure to meet your needs, and appreciate your recommendation for automated blacklisting.
Replied June 2021
Robert
Think Tanks, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2021
Cerberus is a good, secure solution at a good price
the software allows for the creation of upload/download templates caled groups that can be applied to new users to make new account creation uniform, security permission will be identical for all users in that group. the advanced server security settings allow for disabling/enabling TLS 1.1, 1.2; as well as FIPS 140-2 cipher suites with some ease in the GUI.
CONSThe software uses a Windows .dll version of log 4j that limits the ability to set log rotation - max is 14, 30 days would be better. the ability to set this in the GUI would be a welcome addition.
Reasons for switching to Cerberus FTP Server
Older SFTP software was subject to a flaw that allowed for a breach.
Vendor Response
Hey Robert, thanks for your review of Cerberus FTP Server! We're pleased you find Cerberus secure and are enjoying the features like grouping that save you time.
Replied April 2022
William
Market Research, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed December 2021
Great FTP Server product with https transfer
We have been using the product for well over 5 years and it is a simpler solution that our parent company uses for FTP Server usage. Overall has all the features we want and need, but would be good to refine the AD integration for user management and also refine how to setup email alerts for users or groups of users in bulk to maintain them
PROS- Easy to setup and host - Great value for price - Good logging
CONS- Need to improve integration with Active Directory to simplify account management - Needs easier way to setup alerts to easily apply to new users or groups at once
Vendor Response
Hi William, thanks for your review! We're happy you find Cerberus to be a great FTP Server and that it's easy to set up and host with good logging. We try to provide our users with the greatest value possible. We welcome feature request submissions like Active Directory integration at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests
Replied January 2022
Mutti
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
CERBERUS Additional Improvements and Functionalities
Overall graphics and users/groups management.
CONS1. I think permissions for folders should be managed separately from permissions for files. 2. It should be possible to protect a folder and let the inner files open to modifications. 3. A great improvement also would come if files could be modified through the web interface (https). 4. Downloads and uploads are not practical when you wish to work completely online. 5. I would like to have online files open for modifications but protect them from downloads (copyright).
Vendor Response
Hi Mutti, thanks for leaving us feedback! We're glad you find the users and group management satisfactory, and if you'd like to submit your ideas for improvements we welcome feature request submissions at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests
Replied January 2022
Tim
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Well thought out and supported.
Excellent stability, functionality and suitability to task.
PROSClient setup for most common secure transfer scenarios is straightforward and bullet proof. Documentation and support for more advanced scenarios is superb.
CONSLike many products slowly shifting from traditional rich client interfaces to pure HTML5, original features are being deprecated or shifting from straightforward access to convoluted workarounds with successive releases.
Reason for choosing Cerberus FTP Server
Cerberus FTP allowed us to consolidate the functionality of several legacy secure transfer products into a single well performing solution.
Reasons for switching to Cerberus FTP Server
Performance, stability and security were increasingly lacking in two competitive products previously in use.
Vendor Response
Thank you for your detailed review and feedback! We appreciate it!
Replied June 2020
Josh
Health, Wellness and Fitness, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2020
Great Product for SFTP
We use the product to move large files daily between our EMRs and our data warehouse with no issue.
PROSOverall setup and use of Cerberus is easy and quick to learn. Once it is setup and running it is mainly just checking logs to make sure valid IPs do not get added to the block list.
CONSThe only negative for me was I found it a little tricky to get the SSL cert installed. That may not be an issue for admins with more knowledge than me, it was just more difficult than IIS.
Reason for choosing Cerberus FTP Server
Price, feature set, ease of use.
Vendor Response
Thank you for your review! We're happy the product has been working so well for you.
Replied May 2020
John
Museums and Institutions, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2021
Easy to use, fully functional FTP server
this was an easy to use and manage product, and has great security features, such as IP blocking and permabanning based on easy to define rules
CONSIt would be nice to have geo location for IP addresses again, I recall an older version had this
Reasons for switching to Cerberus FTP Server
there were no updates for the version we had, and it did not have SFTP capabilities
Vendor Response
Hey John, thanks for your thoughts of Cerberus FTP Server! We're happy to hear you find Cerberus easy to use and manage, while meeting your security needs.
Replied August 2022
Andrew
Government Administration, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2017
Great value
Secure FTP service.
PROSEase of use and management. Very easy to manage. My users love how easy it is to use. Management likes the cost of maintenance.
CONSIt would be nice to have a User guide, It would be nice to be able to lookup users by group. It needs more search capabilities.
Vendor Response
Hello Andrew, thanks for reviewing Cerberus FTP Server! We're glad you find Cerberus to be a great value, as we pride ourselves on our transparent pricing and robust features. We're also happy to hear you and your team find it easy to use and manage saving you time and money.
Replied April 2022
Wilhelm
Civic & Social Organization, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2021
Good product
good product, there is no other product on the market with this features
PROSeasy to use, a lot of automation stuff. this is the best feature
CONSwebinterface could be better, linux version is missing. web only version
Vendor Response
Thanks for your response, Wilhelm! We're glad to hear that you find our automated features to make your FTP Server needs a smooth and easy process. We welcome feature request submissions, such as a Linux Version, at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests
Replied December 2021
Curtis
Higher Education, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Cerberus vs Other Products
Cerberus FTP server has taken on a role within our organization that we needed a high degree of trust and confidence in and it met and exceeded our expectations.
PROSEasy to use and yet powerful. Intuitive GUI. Excellent Tech Support if/when needed.
CONSI can honestly say that there isn't any features that I would complain about.
Vendor Response
Hi Curtis, thank you for your review of Cerberus FTP Server! We're glad to hear you find the GUI intuitive and our in-house support team helpful as well as meeting and exceeding your expectations!
Replied January 2022
Avinash
Computer Software, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Overall Good Software
Very Good FTP with data security.
PROSUser friendly GUI with very good security features
CONSReporting is not that much good, management will not happy on this
Reason for choosing Cerberus FTP Server
Cost and user friendly GUI
Vendor Response
Thank you for the feedback, Avinash! We're happy to hear Cerberus FTP Server is meeting your needs, and encourage you to leave your thoughts on what you would like to see in reporting on our feature requests page here: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests
Replied December 2021
Reina
Computer Hardware, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Thes best of Cerberus FTP Server
I really like that it is a very friendly application, I can integrate it with the active directory, security and that the versions are constantly updated.
CONSThe amount of GB that I can provide to the user's folder is missing, that is, do not copy more GB than allowed in a folder
Vendor Response
Hi Reina, thanks for your review of Cerberus FTP Server! We're happy to hear you find the interface of Cerberus friendly, secure, and easy to integrate. We appreciate your feedback as we constantly improve with every version release, so be sure you have the latest version.
Replied April 2022
Jake
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Great FTP and File Transfer Tool
Good security options, easy to use, very reliable.
CONSNeeds to support SAML authentication options.
Vendor Response
Hello Jake, thanks for your review of Cerberus FTP Server! We're happy to hear you find us having good security options, being easy to use, and very reliable. For XAML authentication options, we welcome feature request submissions at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests
Replied January 2022
Ruben
Hospitality, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2021
Ease of use
Easy setup and administration. Our client use an automated procedure to upload files to our server and have had no issues.
CONSThere is nothing that I do not like about the software
Vendor Response
Hi Ruben, thanks for taking the time to review Cerberus FTP Server! We're glad both you and your client have had an easy experience with setup and administration!
Replied April 2022
Dany
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2021
Good product for it's price range
The feature vs price is very good. I recommand this product
CONSnothing, all the feature are easy to use and work as designed.
Reasons for switching to Cerberus FTP Server
We were in need of a more recent product with up to date feature.
Vendor Response
Hey Dany, thanks for your review! We're glad you find Cerberus FTP Server as a easy to use product with good features and recommend it!
Replied January 2022
A K Jay
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
Ascend Healthcare
Effective with required capabilities. Meets out requirements.
CONSWe have not esatblished any features which we do not like.
Reasons for switching to Cerberus FTP Server
Better solution
Vendor Response
Hello, thanks for your review! We're thrilled to hear that Cerberus FTP Server meets your needs in the health care industry!
Replied April 2022
Loredana
Automotive, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Positive feedback for FTP license
Great
PROSEase of use, ease of installation and go live.
CONSNothing to add here, the license is easy to use and deploy.
Vendor Response
Hi Loredana, thank you for your feedback on Cerberus FTP Server! We're happy to hear you find Cerberus easy to use, install and deploy!
Replied April 2022
Tom
Aviation & Aerospace, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2017
Good interface for mom tech pro people
Very little interactions from the IT department.
PROSHighly configurable. Customer support when needed is very fast. End users need very little help if at all. Customers of our employees also like to use the system.
Vendor Response
Hi Tom, thanks for reviewing us! We're happy to hear you find Cerberus FTP Server has a good intuitive interface and is highly configurable with fast customer support. Our in-house support team works hard to understand everything about Cerberus FTP Server to best hear and fix your problems.
Replied January 2022
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
A great piece of software that is easy for users to operate
There is a lot of functionality built in to the software and it's very easy to manage. Most of the upgrades are completely automated and they come out with security patches / upgrades regularly.
CONSThere isn't much about the software that I have found to dislike. If I had to configure it over again, I would have configured it to integrate with our AD, rather than create new users in the program, but that is completely on us.
Vendor Response
Hello Cerberus FTP Server User, thank you for your review! We're happy to hear you find Cerberus functional and easy to use, as well as enjoying our automated updates and security patches as security is our top priority.
Replied January 2022