All dMACQ DMS Reviews

1-13 of 13 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Tushar

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Excellent Productivity DMS App

Highly recommend dMACQ DMS and compared to OmniDocs, Doccept, FileNet, we found dMACQ DMS much more scalable and user friendly.

PROS

dMACQ DMS provides all the key features of DMS and much more. I was actually surprised with the dMACQ DMS as it doesn’t come across as a standard run of the mill DMS. It has very different architecture and design and provides several user configurable features to make it extremely user friendly and scalable. I really liked their master data management module and contract management.

CONS

I really do not see any cons that affects our use cases. We found all the features that we needed and more! I would highly recommend dMACQ DMS for medium and large clients for sure - as they have easy integration and other features. Likewise I feel their light version will also help small businesses.

Reason for choosing dMACQ DMS

We liked the Master Data Management module in DMACQ DMS.

Vendor Response

Dear Mr. Parekh, Many thanks for your kind and detailed review and for your patronage! Kind regards Srikant Krishnan

Replied July 2020

Sharad

Aviation & Aerospace, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Ease of documentation & good after sales

Good.

PROS

The most I like in DMACQ document management software is as follows - a) Document upload - the method to upload the documents in DMS, is far far simpler than other DMSs. b) Version controlling was never easy for us but we could do it with DMACQ DMS. c) After Sale Support - Efficient, competent & professional team to provide a good & timely support.

CONS

Doing the configuration is little tedious...DMACQ team should definitely look into the matter. I can provide more inputs on this if required. Let DMACQ team contact me on this.

Reason for choosing dMACQ DMS

a) We were having the past experience on DMS (Knowledge Tree) so whatever issues we were facing with previous product, DMACQ was able to provide the solution. b) DMACQ was having the control on the product as some of our suggestions which we had given during product evaluation, were implemented and demonstrated which increased our confidence in DMACQ.

Reasons for switching to dMACQ DMS

It was not user friendly.

Vendor Response

Dear Mr. Garg, Many thanks for taking time to review us. We truly appreciate your feedback and many of your suggestions has gone into enhancing our product features. We really value your feedback and we will continue to listen to our customers more carefully and work towards building solutions that exceed client expectations. We are constantly evolving and have adapted some of the configuration routines to make it more simpler. In the next release this is one of the features that will be upgraded. We will make sure these are provided as part of our usual upgrades to your organisation. Am sure Asheesh will be in touch with you to take specific inputs. Once again many thanks for your feedback and glad to hear that the solution is helping your organisation. Kind regards Srikant

Replied April 2020

Sumesh

Real Estate, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

Good document management tool

Much faster document search and retrieval. Customer support is impressive with quick response. We have been using dMACQ DMS since 2014 and are very satisfied and would highly recommend. We have never faced any outage of the solution or any issues.

PROS

We were looking at a tool to centralise all our businesses documents into a central digital repository with control and security. We wanted the ability to replicate our current file system structure - so we were looking at a DMS which has no limitations as to creation of folder structure or ability to adapt to our specific use case. Further, some of our specific requirements included a google kind of holistic search, tracking of physical location of documents, along with digital copies and ability to add key words and notes (which then becomes searchable). We evaluated several applications and zeroed in on dMACQ which met all of these requirements. The team helped us in setting up the entire structure, back-up functionalities and other security features. The application is extensively used by us and is our core system to help manage our records. One of the best features of the dMACQ DMS is the quick holistic search and the mobile app. We use the mobile app extensively which comes with a global search, all information like location of the physical file, ability to view the document on the mobile and also exchange documents via email or WhatsApp in a single click. dMACQ also helped us customise the app with a mail (dak) utility, which tracks all incoming and outgoing mails in the organisation in the dMACQ DMS tool. This helps us in ensuring all incoming and outgoing physical mails are also centralised. The application is user friendly and intuitive.

CONS

We don't see any cons from our business use case perspective.

Vendor Response

Dear Sumesh, Many thanks for your kind review and we are glad we are able to continuously serve you. Many thanks again. Kind regards Srikant

Replied May 2020

Inderpal

Building Materials, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

My thoughts

Would highly recommend dMACQ DMS for mid-sized companies and large enterprises. The latest GDPR compliance update is super!

PROS

At Premier Rider we are using dMACQ DMS for last 4 years and have had excellent experience with the product. Their mobile app makes life easier for searching, and also uploading documents. I also liked their work-flow engine which has several excellent features. They have great after sales support. Their team visited us in Stockholm for implementation of the solution!

CONS

Nothing that comes to mind. Excellent overall product and easily beats available tools in the market.

Reason for choosing dMACQ DMS

More practical approach to our working procedure

Vendor Response

Dear Mr. Singh, Many thanks for your kind review. Much appreciated. Kind regards Srikant

Replied June 2020

Tabrez

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Happy customer

We have automated our workflow and their team effort to maintain the support level is good.

PROS

This software has all features, which we were in need of it in the industry. It has made our workflow very easy and compatible. We can retrieve our documents whenever and wherever. And the important thing is customer service is up to the marks. I would like to recommend those who want to automate their work process should surely have the demo of this product. kudos [SENSITIVE CONTENT HIDDEN] as well.

CONS

This software is built with all the required features.

Vendor Response

Dear Mr. Rehman, Many thanks for your kind review and for your positive feedback and experience. We look forward to a rewarding customer experience. Many thanks Kind regards Srikant

Replied May 2020

Ajas

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

dMACQ DMS best DMS in Market

dMACQ DMS were able to meet our requirements of Migration of of documents with records from our old system to new seamlessly.

PROS

With dMACQ DMS, we could meet multiple application areas of digital transformation.Also we automate so many process flow with the application. Some unique features like advance search with full text search including regional languages, Document Versioning, etc. Their integration capabilities also helped us to smoothen our lot of processes from other legacy applications

CONS

In DMS they need to develop Short menu or Right click menu options

Reasons for switching to dMACQ DMS

The way dMACQ DMS is navigating to use, Its very easy to understand and also the functionlity wise dMACQ DMS have much more features. As a team, they did all the customization for my requirements.

Vendor Response

Dear Ajas, So many thanks for your kind review and happy to hear about your good experiences. Yes ability to enable search for Arabic text is a key requirement for your country and we are glad to have been able to address these requirements. Many thanks again. Kind regards Srikant

Replied May 2020

Hariharan

Marketing and Advertising, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

Feedback on DMAQ

Very good and excellent business and support staff

PROS

Excellent software which is user friendly and easy to understand.

CONS

Cosmetic look of the software and make modules little more user friendly

Vendor Response

Dear Mr. Iyer, Many thanks for your feedback and comments. We endeavour to constantly improve our features and functionalities. We shall certainly take more specific inputs from you on areas of improvement and hope to exceed your expectation in the next release. Many thanks again for being a long standing user of dMACQ! Kind regards Srikant

Replied May 2020

Harmeek

Building Materials, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

dMACD DMS beats expectations, excellent customer service

They offer more than what meets the eye! Go for dMACQ for its product functionalities and excellent after sales! Product used for 4+ years

PROS

We have been using dMACQ DMS since 2015. It is simply one of the best in the market. We extensively use their master data management module and client management. dMACQ customised the product to generate invoices fr the DMS itself, and enabled a bulk email campaign as well.

CONS

No cons, perfectly meets our business needs and more. We get excellent service as and when needed.

Vendor Response

Dear Harmeek, Many thanks for your review and patronage. We are glad you are using our dMACQ DMS effectively! Kind regards Srikant Dmacq

Replied June 2020

Vinod

Media Production, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Great system for your documents repository

Worth recommending!!

PROS

We were looking for a solution which could cater to all our document needs, especially the customer data which comes in various formats like pdf, ppt, mp3, mp4 . All the collaterals and other important documents were securely updated with proper controls. Easy navigation and thumbnail view made our life much simpler.

CONS

They can look at expanding to the core media segment with their media formats too and also if they can add analytics tools.

Vendor Response

Dear Vinod, So many thanks for your feedback and glad to see how you are benefiting from the dMACQ DMS product. We have added an analytics tool in our latest release - we will be happy to extend that to your instance in the next update. We also take note of your point regarding other media formats. Many thanks again. Kind regards Srikant Krishnan

Replied April 2020

Divya

Marketing and Advertising, 11-50 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Great software

PROS

The global and multilingual search functionalities are good. I found the contract management utility very useful, especially the reports and notifications. Overall, I am very satisfied with the product and team's service.

CONS

None

Vendor Response

Many thanks Ms. Iyer for your review and glad you found the application useful and we hope you will continue to use the same. Many thanks Kind regards Srikant

Replied June 2020

User Profile

Rajesh

Verified reviewer

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

dMACQ DMS meets our Content Management requirements with integrated BPM

PROS

The continuous engagement with the dMACQ staff who are willing to impart and share presentations, product and process from prior projects and experience, during the demo, and then during the implementation and commisssioning of the DMS

CONS

Need to work more on the User Interface.

Reason for choosing dMACQ DMS

Cost, Support, Ease of use, NoCode implementation of Forms and WorkFlow made it easier to decide and implement the DMS.

Aswath

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Feasibility

Best in industry and friendly support.

PROS

Features are more user friendly and one stop to enhance our documents safe and auditing.

CONS

I don’t see any which they can improve in application

Vendor Response

Dear Mr. Thaniga, Many thanks for your kind review. Much appreciated. Kind regards Srikant

Replied June 2020

Tejashree

Building Materials, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Good experience

Quick access to the files. However still looking forward for ease of segregation of bulk scanned documents.

PROS

Good support and service. Initial integration was difficult continuous supervision required.

CONS

Document Segregation is not user friendly.

Vendor Response

Dear Ms. Bhosale, Many thanks for your kind review. Your points are noted. I think some of your comments are related to manual segregation of documents before upload to DMS. We have introduced a NLP based auto document classifier - which is a stand-alone product, we will be happy to introduce this as a service to your organisation. Many thanks again for your continued patronage. Kind regards Srikant

Replied May 2020

Showing 1 - 13 of 13 Reviews