All Dokmee DMS Reviews
1-25 of 50 Reviews
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Sthefany
Verified reviewer
Investment Banking, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Streamline document management
This software is quite easy to use and makes it easy to share documents. It integrates the valuable ability to open and edit Word, Excel and Power Point files. Easily create workflows with rules-based document routing. It has excellent customer service. It has a good level of security that allows access only to authorized users.
CONSSome aspects that can be improved, is the user interface that can be visually more attractive and the search capabilities should be better.
Vendor Response
Hi Sthefany, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying Dokmee ECM. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. Thanks for taking the time to write this review; it means a lot to us. Cheers! Do you have any recommendations for us to improve your experience? Please share your suggestions at sales@dokmee.com. P.S. If you ever need help, please don't hesitate to reach out; we're always here.
Replied October 2022
Masturah
Verified reviewer
Telecommunications, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2021
Best way to managing document
Dokmee DMS is the best solutions that i need for managing and storing my document and files. The document capture feature that letting me to convert my physical form document into digital form has make the document more accessible as all the document are stored on the cloud storage, thus making it accessible from anywhere and anytime.
CONSThe OCR feature that can scanned the text from physical document is not that powerful, as many of the text on the paper are not recognizable by the software and it need a manual from user to identifies the text character, unlike other OCR tools that i has use from another software.
Anonymous
51-200 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2019
Dokmee is good for document management
We like how it can keep all the documents organized and all in one place.
CONSSo far, I have not had a need to use it too much which is why I can't speak of the cons.
Adriana
Verified reviewer
Insurance, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
Easy to store and retrieve document
Dokmee DMS is the fastest way to store and retrieving my document back, as all the document are stored on the cloud storage which is can be access from all my device, and not limited to specific device. To process to share or sending over the document can be done by generating private link for the document.
CONSIntegration with other document generation software like Microsoft Office or LibreOffice is not smooth, as some of the document file extension is unable to be read by this software. Other issue is, it will change the layout of the older file extension and i have to fix it manually.
Hasbullah
Verified reviewer
Telecommunications, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2021
Document management software
Dokmee DMS is the most efficient method of storing and recovering my documents. All of my documents are saved on a cloud server that can be accessed from any device and is not restricted to a single device only. The process of sharing or distributing the document may be completed by making a private link for it.
CONSIntegrating with other word-generating software such as Microsoft Word or Openoffice is not straightforward since some file format extensions are not supported. Another issue is that it will affect the format of the last file extension, which I would have to fix painstakingly.
Helios
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2019
Excellent solution for document management
Save time when documents are needed, preserve documents, increase collaboration and faster processes.
PROSIt’s easy to use and easy to implement and has many usable features.
CONSMore compatibility with other platforms
Reason for choosing Dokmee DMS
Better solution and better price
Tan Yean Fern
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Dokmee DMS
Document are easily retrieved at anytime anywhere. Especially when you are out of office, accessing internal document is just a click away. Sharing of document is easy and fast. I can share huge files to customer using Dokmee DMS, uploading to the system is also very fast.
PROSUser Friendly interface, just like browsing Windows 10, no special skill required to learn to use the Dokmee DMS.
CONSSharing of files can be better if it is share by folder.
Anonymous
10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Dokmee DMS
Best file sharing and document management
CONSCustomer support is bad and data storage too
Rabnawaz
Verified reviewer
Food Production, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2019
IFS Reveiw
My over all experience with Dokmee Documentation Management solution is very satisfactory.
PROSAuto capture process with indexing . Able to archive the email .Cabinet,Folders and permission are very useful in multi company structure
CONSIntegration with office is not upto date.
Kareem
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed April 2019
Smart zones
Was much okay, just that i have not been able to attend her conferences
PROSSmart zones are quit accurate and would recommend A continuous development
CONSLicensing should redesign to accommodate more users access during deployment phase. That will enable a quick backlog data enrollment.
Miguel Angel
Verified reviewer
Mechanical or Industrial Engineering, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Gestión de documentos con Dokmee DMS
En general Dokmee DMS ofrece herramientas necesarias para la gestión de documentos que permite a las empresas almacenar, buscar, compartir y administrar sus documentos electrónicos. Pero que su costo y el aprender a usarlo puede restringir a ciertos usuarios de usarlo
PROSOfrece herramientas poderosas para organizar tus documentos de manera efectiva integrándose con otras aplicaciones en el mercado y proporcionando medidas de seguridad avanzadas para proteger tus documentos, como la encriptación, el acceso basado en roles y la auditoría de cambios
CONSEl costo de Dokmee DMS puede ser elevado y el aplicarlo en nuevos usuarios puede ser difícil debido a su complejidad.
Mike
Utilities, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Dokmee streamlined our Invoice Approval process
Before Dokmee, when an invoice arrived it had to be routed to specific managers for approval and depending on the invoice some went to multiple managers for approval. They would end up setting on the manager's desk for weeks and sometimes be overlooked. Now, with Dokmee's workflow abilities, we were able to create multiple custom workflows to route the invoices to the proper manager or managers for approval. If the manager had not approved the invoice within three days, they would receive an email reminder that they had invoices that needed approval. This has reduced the time it takes for invoice approval from weeks to just days. In addition, the ability to look invoices from previous years is much faster and efficient.
PROSEase of use, Workflow capabilities. They listen to customer's feedback and include customers requested features if possible
David
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed July 2014
Dokmee Capture Enterprise moves on from Diamond VIsion
As a Sales Engineer for Xerox Documate and Visioneer scanners, I support and use our bundled software offerings, both with end-users and our sales teams. From installation, training, and configuration/setup of workflows to suit process requirements. As such I use the products not only in lab test environments, but also in real-world scenarios. This latest offering in the Dokmee suite of products has had the user interface completely re-designed, and also had some nice upgrades on the functionality within the different modules, making them even more useable, that make this a great and relatively easy product to use. I say relatively, because as with all software we are not familiar with, it does take a little time to learn where everything is and to get the most out of it . The workflow set up compared to other similar offerings is relatively simple, allowing anyone with some basic knowledge of document capture workflows to easily configure Dokmee Capture to their requirements. Flexibility comes with being able to select which modules to include in the workflow: Scan; Index; QC Index; QC; Zonal/Barcode/OCR; Export. Once this is decided, the rest of the setup is a breeze. Each module has its own settings, and the interfaces are quite intuitive, almost guiding you through what is required to make it work for you. I particularly like the Auto-Module Progression feature. This simple yet powerful option can make even the most challenging workflows clean and seamless for the users, and also helps to train them on its use. The new UI is clean and fresh, and appears to have been modelled on the latest Microsoft Windows 8 scheme. However, the use of the colored boxes on the dashboard could have been given some more thought. It appears to be totally random, which I found that you needed to ignore the color and icons, and read the descriptions closely to access what was needed! Having related tasks/functions using the same color would make this great product even easier to use.
Justin
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
Reviewed July 2014
Dokmee by Office Gemini: A Fantastic Fit for the SMB Market
As a sales professional with an Office Gemini Affiliate, I can say that Dokmee is a refreshing solution that provides a familiar, easy-to-use Windows experience to DMS that requires only minimal training to begin utilizing. What I like most about the solution is its simplicity and user friendly nature. Additionally, it is important to note that Dokmee provides automatic retention enforcement ("out of the box") which allows an organization to choose to off-load content from the system when it has met its respective retention schedule. Other, more expensive solutions that I currently sell require a fairly large monetary investment each time a customer wishes to be able to perform this function. Although Dokmee is a strong system, it is not 100% perfect. I have noticed two areas where I think Dokmee could be improved. The first is that Dokmee does not offer an out-of-the-box integration with Quickbooks. From a Workflow standpoint, this would be extremely helpful to have since QB is used by a very large amount of the SMB market as their Accounting/Financial platform. Second, I would like to see a more robust integration with Outlook to enable more efficient filing of email messages into the system. Currently this is done through the Dokmee Virtual Printer but I think an integrated filing button inside of Outlook that can 'look' into Dokmee to enable rapid filing woud be extremely beneficial.
Vendor Response
We do have an Outlook Add-in for Dokmee. Please go to the Control Panel > Add-ins/Utilities > Install the Outlook Add-in. You will then have a toolbar to send emails into Dokmee from Outlook. You can even do auto email filing which works much like the rules section of Outlook. For more help, please email support@officegemini.com The QuickBooks integration is a great idea. Please email us more specific details on what you are looking for to support@officegemini.com.
Replied July 2014
Walid
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
The Great Archiving and Document Management System
It is a great experience and the sense of logic behind it is powerful too, makes DOKMEE a very good asset to any one using it.
PROSEasy to use, Friendly, and stability after installation and performance. The amount of option of integration is great too.
CONSDOKMEE has options in versions that suits the needs of different customers with reasonable prices.
Andrea
Legal Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2019
A Great Tool for Seamless Collaboration
So far, my experience using Dokmee Document Management Solution has been positive and a great business decision for the team overall.
PROSDokmee Document Management Solution helps the user complete collaborative tasks effortlessly with its ease of use and extensive features. This software centralizes the stored documents to a single location which makes file sharing more accessible to multiple users, even simultaneously. There are also many high quality security features, such as the ability to restrict files, card key access, battery backup, and its built-in activity recording system. All of these features create a more streamlined process for the user, which in my office, means more productivity and accuracy.
CONSThe cost is a bit high in comparison to other similar software available on the market.
Prina
Human Resources, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2016
Good Start!
Dokmee is a great tool for us to begin our electronic filing journey. It is simple to use and easy to teach to our employees that are utilizing it. Some of the features that we struggle with are the text search of scanned documents and in the set-up of the filing nomenclature because we were new to electronic filing. Overall we are placed with the simplicity and efficiency of the system and look forward to building upon our current file cabinets.
PROSEase of use
CONSCustomer support and text search of scanned documents
Oussama
Verified reviewer
Banking, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2018
Dokmee DMS
Easy to install and use, advanced search is good
CONSHandling MS office files, to review a file an additional application should be installed on the user's PC, concurrent user price is a bit high.
Thea
Outsourcing/Offshoring, 5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
A guide to performance for Dokmee
It is reliable and efficient and although still unpopular this platform helps a lot in creating your daily tasks such as file managements and data sharing at ease and accurate.
CONSIt needs an enhancement when it comes to reliability and easier navigation on it's dashboard. Although the current version is superb the platform can still maximize that through minimal bug fixes.
Vendor Response
Thank you for your kind words! We're glad you're happy with Dokmee ECM and that it's been helpful for your business. We strive to provide the best possible experience so you can be successful. Do you have any suggestions for improving our offering so you can make the most out of it? Share them at sales@dokmeee.com. We look forward to your feedback. Thanks for being such a great advocate for our product/service. P.S. If you ever need help, please don't hesitate to reach out; we're always here.
Replied January 2023
Wendy
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Great Software
Dokmee has greatly increased the ease of completing our client orders. We are able to store all of the necessary order documents in the same place so that they can be located quickly by our entire staff. Very pleased with the product, along with the customer service and IT support.
PROSI can store menus, special requests, order notes all in the client folder so that my staff can access from any location
Hartono
Consumer Electronics, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2019
Dokmee Review
Simple UI and user friendly, Unlimited scan
CONSStill several bug the software and template migration previous version need to define from begining
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2023
Revisión del software de gestión de documentos Dokmee DMS
El software Dokmee DMS es una herramienta muy útil para gestionar documentos de manera eficiente. Me ha gustado particularmente la facilidad con la que se pueden compartir y organizar los documentos con los usuarios, permitiendo que todos los usuarios tengan una fácil visualización de los documentos. Además, el software proporciona una variedad de herramientas como la compresión de documentos y la conversión a diferentes formatos que facilita la gestión de documentos
CONSAunque el software ofrece una gran cantidad de herramientas para la gestión de documentos, algunas cosas debería mejorar. Por ejemplo, la interfaz de usuario no es la más intuitiva, lo que a veces puede ser confuso para los usuarios principiantes que desean utilizar el software. Además, no hay ninguna herramienta para la búsqueda de documentos, que es una necesidad para los usuarios avanzados.`
Aurelio
Information Technology and Services, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
ECM for everyone
In a few words, its very easy to implement, use and escalate, the capacity of integration with our products (Kodak Alaris Portfolio) its outstanding.
PROSAbout a year ago i have the opportunity to meet the commercial team of Dokmee in Mexico, it was very interesting and, in my experience, the ECM Solution had solid elements to fulfill all the requirements in the organizations who are pursuing the best way to optimize, manage and control all the content and metadata related to the back office and even in some core activities.
CONSThe cloud solution should have the Workflow, no just the on premise version.
Erik
Used free trial
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed September 2014
Excellent document tool
The functionality of Dokmee is pretty impressive, specifically if you consider it's price level compared to competitive products. It's a great tool that offers all the basics you need for data capture from scanned documents but also for managing existing digital archives including functions like version control. When scanning paper documents into Dokmee it acts like a full data capture tool with automated file separation, barcode recognition, OCR etc., without having to pay per 'click' as other applications require. That combined functionality is what I really like, a powerful capture solution and a professional document management tool in a single application.
Nicole
Used free trial
OVERALL RATING:
4
Reviewed July 2014
Dokmee Cloud - Perfect for a on the go Mother
Being a mother of 3, I am always on the go. Not only am I the team mom, but I also hold a position with the school PTO. Dokmee Cloud has been awesome for me, because I can organize all of the kids sports information and have it available if needed. I also keep all of the materials for the school PTO in it own folder with its sub-folders. This is great. I know there are other products that might claim to be better, but when I compare it to Dokmee Cloud, those other products are no different than my boy socks drawer. It is unorganized. Dokmee Cloud - Thank you for keeping my information organized with the on the go life that I live.