All EisenVault Reviews
1-25 of 112 Reviews
Sort by
Vinod Kumar
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
Best Cloud based document saver
Simply super..! I like it.
PROSI like the timely manner of incremental backup. And the way it saves and is able to download anywhere.
CONSStorage should be more to save multiple user data. A bit more costly than other products.
Reason for choosing EisenVault
I feel it as safe and I get the support.
Reasons for switching to EisenVault
In the previous service. I don't have the support.
Aman
Mechanical or Industrial Engineering, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2022
Review & feedback for improvements in Eisen Vault
Overall experience with the Eisen vault is quite good but still a lot of area for improvement.
PROSVery easy to access on the system & user friendly. Drag & drop feature is very helpful for file uploading. One tap download feature id good.
CONSProcessing & searching of files in the folder id very slow. When we close a document in the folder automatically page get refresh & goes to top & we have to scroll again for top to desired document.
Pooja
Machinery, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2019
Improvement aspects
Easy to get the data anywhere.Records Management.
CONSSearch of data is tough. Edit is not easy if we have to edit any file.
Vendor Response
Dear Pooja - thanks for your valuable feedback. Your concerns have been noted and will work on improving the experience.
Replied December 2019
Gaurav
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
DMS for the Enterprose
Easy document storage and smart retrieval
PROSEasy and minimalist interface. Responsive sales and customer service team. Regular training and user videos. Customization request taken and features built. Outlook & Gmail plugins
CONSNot available for individual users only suitable for businesses and enterprises. Wish was possible to subscribe for individual needs too.
Soubhik
Commercial Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Very helpful for work flow and document management
We are using EisenVault as a document warehouse where we could literally dump any documents and retrieve it back whenever we want.
PROSWe used to manually manage our documents before we adapted EisenVault. It was such a hassle to remember where to look for a document when we needed it. EisenVault to the rescue. All we now do is upload a document, tag it appropriately and forget about it. Their powerful search engine quickly finds our document in a jiffy. I am glad we switched to EisenVault.
CONSJust the user interface is not too friendly. I wish they could improve their frontend and make it more user friendly.
ARUP
Civil Engineering, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Very Nice Software for Document MAnagement
Ease of use and Admin Panel. Uploading files and downloading is very easy
CONSOCR Search need to be better. Sometimes it is not giving results.
Vendor Response
Dear Arup - thanks for your feedback. We have taken your comment about OCR search on board.
Replied December 2019
Giriraj
Building Materials, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
Continues to be very useful
We have been using EisenVault for more than 3 years now. It is easy to use and good features.
CONSNo offline client for Mac - team is promising this
Tanuj Kumar
Real Estate, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
excellent
easy to serch any documet
PROSwe store our all document with folder structure and any user can access only own department document.
CONSthis software easy to search any word contain in your files,If you want to search and document you can segregate in folder wise /year wise/location wise
Kiran
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed November 2022
Must use...
It is very effective and efficient software for Document Management. It makes your life easy in terms of recording your Documents at one place.
CONSNothing as of now. everything going on smoothly.
Rohit
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2017
Wonderful solution to manage documents!
Saves a lot of time in retrieving documents and manage them professionally.
PROSStoring and retrieving documents quickly is now possible. Best for a small and medium sized business. Excellent service.
CONSAdding up some more features like Digital signatures and Chat options would be great and appreciated.
Vijay
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
it works fine, no issues so far
Data placement & management. search is also very fast.
CONSit can be made more interesting for the user. currently looks little boring. library icons can also be more beautiful.
Vendor Response
Dear Vijay - thanks for your feedback and thanks for being a long term user of EisenVault. Your suggestions have been noted for inclusion in our product pipeline.
Replied December 2019
Deepak
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
Good softwares
Eisanvault is very good system. I use daily for accounting documents. Team does nice support and it is nice to use.
CONSDoes not work with our internal SAP installation. Want it should work with HRMS also. Team has promised this integration soon.
Rajat
Accounting, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed December 2019
Review for Eisenvault
Easy to upload the documents, easy to navigate and control over other users' activities.
CONSNo index available as a ready reckoner for the documents uploaded.
Vendor Response
Dear Rajat - thanks for your feedback. We have noted your suggestion about a ready reckoner.
Replied December 2019
Manish
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
3
Reviewed April 2016
made my life easy with digital repository and deploying quick retrieval process
We have large IT infrastructure in place which is able to manage all documents in a decent manner with some nice flowery capabilities but the challenge came up when we needed older docs and that too sometimes frequently. We experimented with EisenVault DMS for 15 days trial and experienced the ease of retrieval and honestly' it was really quick with some very impressive features like workflow system and OCR which gives a feel like searching on Google. It's real easy, quick and secure. We signed up for 3 years.
sunil
Real Estate, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2016
No more papers. All documents are in your fingertips
Its very easy to access any document in a minute. This software helps very much in retrieving documents.
PROSIt's easily accessible It's look like highly secured
CONSI didn't look any disadvantages
Sanjay
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed April 2016
EisenVault : DMS
EisenVault document management software combines scanning, storage and organizational tools into a single streamlined solution. Overall a comprehensive set of tools designed to help you to create and manage a paperless office. Few exceptional features are : - Multiple Security Levels - Multi-user Access - Scalable Document Workflows - Version Control - PDF Conversion - OCR Capabilities - PDF Merge / Split etc
Milan
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2016
Fantastic software
5 stars to the software. great place to store your documents. so far this is the best software i have come across in the dms category. it is very convenient to use. it comes with a user friendly interface and has a number of great features which other such solutions usually don't. comes at an affordable price and would recommend it to anyone looking for an efficient dms solution.
Nitin
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed May 2016
No more sifting through those dusty files . All your data is retrievable at the click of a button.
Being a chartered accountant , I know the importance of Preserving the old records and hassle of retrieving those at the time of tax assessments & audits. With this innovative idea I do not need to mantain those dingy and dusty record rooms . Moreove all the records are in soft copy and retrievable at the click of a button.
Saurabh
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2016
Best Vault to keep my records....help like a parter to keep eye on every record any time anywhere
We are into food industry and we want to keep our customer name, records, recipe and available the time when needed.....Eisen Vault given me such a special tool helps me to take care of all needs....thanks the energetic team of Eisen vault....cheers
Nitheen
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2016
Excellent Service
Excellent..... EisenVault has literally saved time in search old documents from Hardcopy to the Electronic Form . Searching becomes so much easier and accessing it while handling customer queries makes us and our customers happy.
ANAND
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2016
FEEDBACK
Great product and service by Eisen Vault. Rahul & Nittin have provided excellent customer service. Speed is good and easy to use.
Vendor Response
Thank you for taking time to share your views on EisenVault. Regards EisenVault Team
Replied April 2016
Sachchidanand
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2016
Outstanding...
EisenVault is an excellent cloud based documents management company. Very agile tram of people with iterative approach. I think they know their job, proficient in digital doc management and cost effective too.
Tribidha
Utilities, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Very Efficient and user friendly software
Very nice
PROSVery Efficient and user friendly software
CONSLimited range of application, Security and data concern
Vendor Response
Dear Tribidha - thanks for your feedback and thanks for being a long term user of EisenVault. Your suggestions have been noted for inclusion in our product pipeline.
Replied December 2019
Nimesh
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2016
Excellent solution to manage documents
Eisenvault document management is a great solution for a small or a medium sized business. Here we can store and retrieve documents quickly.Thanks to the great team.
NIDHI
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2016
Wonderful experience
pros: user friendly; customised to suit my needs and saves a lot of my productive time; friendly representatives cons: representatives are pushy for execution