All Filestack Reviews
1-25 of 32 Reviews
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Chris
Verified reviewer
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Not just a file uploader but a very easy way to add some cool uploading capabilities to your app
Time to market without having to build our own file uploader. Also, the full thought out file uploader features that were available from Filestack were a big benefit it allowing us again to go fast and get the features we wanted and needed and not have to spend our resources building it. Plus the opensource code out there is never as good or have as many features.
PROSLike that it is very flexible in that you can use their storage or your own AWS bucket or another service to store your uploaded files. They offer CD and file transformation. The fun part about the uploader is the control you have over it and the integration with 3rd party providers like Google, Instagram, Facebook, and others. It will also allow you to upload more than one file at a time. It's a very easy service to integrate with any app. We use it on mobile and web and Filestack is always quick and easy for customers to use.
CONSThe CDN and Transformation can get expensive if you have a highly trafficked site so you really have to think about how you use them. The reporting is fine for our company but some might find it lacking.
Joel
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed October 2022
Great but Watch Out for Fees!
The product has been great minus down time and stability issues. They will also tell you to upgrade to a higher service level if you have clients outside of the USA using the service.
PROSGreat for managing uploads and simplifying the process or transforms and multi-file uploads.
CONSNo way to delete files easily. Currently we have 500k files we need deleted and are being billed an extra $500/mo for files we don't want. Good luck getting help. They will give you an excel document to say go delete them with. A simple fix in the UI but they won't since it probably makes them money.
Bruno
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2020
Good functionality, but disorganized business
We used FileStack for our file conversions, and the service quality is good. But the lack of an insights dashboard made us switch.
PROSFileStack got us started quikcly with our file conversions. It was pretty straightforward to integrate with their APIs, and their conversion quality was good.
CONSThey don't have a dashboard for the file conversions. As a result, you need to 'trust' them about how many conversions you made with them, and on which files. We had several issues where they overcharged us for conversions we did not make, and after review they realized they'd had a problem on their end.
Reason for choosing Filestack
Video conversions
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
Great all-in-one file management
We use Filestack as a file uploader in our web and iOS apps. It works as promised. It's reliable and easy for our users to manage.
CONSIt feels expensive for what it is, but I haven't found a less expensive solution. It is certainly less expensive than building/maintaining the same features ourselves.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
The Best Way to Share and Improve Files
This product was great for sharing and improving files quickly and effectively. We were able to share big files as well as receive small ones and improve them to make them better. No other product was able to share and improve files like Filestack and it improved our workflow greatly.
CONSThis product was tricky to navigate at first, but is easy to understand and the finished product is worth figuring out the program.
Yaakov
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Great service
All APIs should be as simple and seamless as Filestack's. We spent less than 20 minutes integrating their service, and things have been humming along nicely ever since.
PROSIt's simplicity. We've spent almost no effort on integration.
CONSTheir script download used to fail on occasion. We haven't had this problem in a while.
Jeremy
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Our company loves filestack
We actually recently found Filestack and it seems we will be keeping this one! Our company prefers this to some of the other free alternatives. The support staff is great and they've made it simple for a company to quickly implement this product. Great work guys!
PROS- multiple devices are supported - convenience of the cloud - great prices - training and support is offered - easy to use
CONS- i think we found a winner with this one, no cons come to mind
Chris
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2017
Very happy with Filestack, going on three+ years now...
We're very happy with the usage of file stack, and have been using it for well over three years now without any significant issues and a very high reliability rate. This is one of those cloud services that we have really appreciated having access to.
PROSEase-of-use
CONSFile limitations
Jason
Internet, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Excellent Web Developer Tool
If you upload files, Use FileStack. That's really all there is to say! It's just a no-brainer that removes a bunch of future headaches. It's easy to setup, gives users the options they need.
PROSEasy Setup
CONSPotential cost for large upload volume
Christian
Verified reviewer
Computer Software, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
1
FUNCTIONALITY
5
Reviewed July 2022
Comparable to the competition
I’ve used Filestack in the past for different web development projects upload storage. I have a few still using them, but have mostly moved away from them since they removed the free tier.
PROSSuper easy to use API and SDK for developers as well as admins setting up the product.
CONSThe cost is always there - removing the free tier option a few years back wasn’t a great move for entry-level customers.
Jared
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed May 2017
Very easy to adopt. Helped us quickly get file uploading added to our product
The out of the box integrations are terrific. The product is quick to implement. Out of the box it just worked.
CONSCustomer service: To date I have not received a response to any support ticket I have ever opened. It took us 2 years to run into an issue with the product, which is positive. Yet now that we have hit some issues we have been unable to get help with any of our questions.
Ben
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
amazing functionality effortlessly delivered
The integration is a breeze and the functionality is amazing. We originally implemented our own file uploader for images and it worked, but as our needs expanded the development effort to support new requirements took on a life of its own. As a development manager, this was a huge red flag because uploading files were becoming a distraction and was sapping time away from other objectives. When we found Filestack, we completely replaced our image uploading in a day. We then replaced our document uploading a day later. Finally, we replaced our image tags with the responsive image rendering feature. With hindsight being 20/20, we should have never bothered to implement even the most simple file uploader. By using Filestack, we are accelerating development of new features involving media files because Filestack puts the functionality we need within immediate reach.
PROSthe integration with simple javascript includes and hands-off approach to file storage.
Steve
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Out of sight, out of mind.
The software works flawlessly. We utilize it to store images customers upload to put on our custom-made products. A lot of software I've dealt with has downtime and is buggy, but filestack has been easy to implement, easy to use, and hassle-free.
PROSEase of use and implementation
CONSQuantity limits
Nicholas
Verified reviewer
Automotive, 2-10 employees
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed September 2018
Promising product, poor customer service
The javascript plugin is easy to integrate, and makes it very simple to add uploads to your website. It is also nice that the upload is stored on Filestack's CDN so you do not have to copy it.
CONSThere have been issues, and the customer service team has been completely unresponsive. I do not get the sense I am dealing with a company that cares about it's customers and I cannot in good conscience recommend them.
Joseph
Internet, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Filestack review
You guys have a really good product. I was a paying member for a while. I used your product mainly on my node js websites because I was new to node js at the time. Currently, I'm working with the PHP coding language. I know how to properly store the photos locally using PHP. That's the reason that I'm no longer a paying member, but that could change in the future if I go back to node js.
PROSI like that it's easy to get started.
CONSThe bad thing about this product is that this product is mainly for developers and a developer will eventually figure out how to store images for free online.
jayadev
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2017
Offer good quality
We were using file stack for more than a year and it has been good experience. Never had any major issues.
PROSMultiple Gateways Ease of use
CONSBit on the costly side
Refael
Information Technology and Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Eliminated my need for file handling code in web-apps
I run a small software shop, and we build small to medium web-apps. Every each one of those require some sort of ad-hoc file uploading. By using Filestack, we were able to remove 1500 lines of code, and 3 dependency modules. We got the crop and other image manipulation for free (which we could add as billable features ;)
PROS0 backend code. 1 line client side.
CONSNeed for proxy behind enterprise firewalls. Cost.
Tim
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2017
We love FileStack
FileStack has made providing connection to cloud sources for uploads very quick and easy. We were tasked with developing something similar which would have taken a ton of time and money, and wouldn't have turned out nearly as good. We are excited to experiment more with that FileStack has to offer.
PROSEase of use
CONSSometimes gets blocked by firewalls
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Reseña filestack
Experiencia muy satisfactoria, lo recomiendo totalmente
PROSLo que más me gusta es la seguridad de mis datos
CONSNada, lo uso porque no hay nada que no me guste
Gordon
Used free trial
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Honestly, this is a great tool.
I've used filestack in a handful of products over the last few years and it's always been the perfect fit for media management. I recently had an issue with our billing and support not only resolved the issue immediately, they also hooked us up with a free month to cover the billing mishap. Looking forward to giving the video recording tools a try in an upcoming project.
PROS- Easy to use - Quick to integrate
CONS- Would be awesome if you added support for video on safari - Sometimes doesn't recognize my webcam
Andreas
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2016
Overall good
The experience is good. Sometimes your popup renders very slow, at the customers think that it is our fault. Don't know if it is because of your CDN or something. It seems like it is the first time one downloads the script, without browser cache.
PROSworks good
CONSsometimes loads slowly
Chris
Internet, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2019
File sharing at its best
This software is a great tool for those who wish to bring all of their business documents and files to one, central place.
PROSAs a whole, this software enables you to share files from a variety of places, including DropBox. This is great news for businesses with differing methods of file sharing and uploading as it brings everything you and colleagues want to share to one place.
CONSI have not had any problems with the software so far.
Ayushi
Used free trial
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2017
An easy to use tool
I have been using it for over 6 months now. I integrated it into my website and it makes the user super easy to upload and download stuff. Users have been pretty satisfied with the product. The best thing about it is the ease of use for a naïve user and good customer support. Would definitely recommend.
Chad
11-50 employees
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
They Make My Life Easier
I'm so thankful for this service. It's so easy to use for our customers and me (the developer). If you like stuff that makes your life easier, and you enjoy extra time then you should check these guys out.
PROSEase of use for the customer and the developer.
Tom
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Can only say good things!
We had quite specific requirements and customer support representative was able to put together a custom plan for us which was really appreciated. Overall the service is a massive time saver vs rolling your own and is super flexible. Would definitely recommend!