All FotoWare DAM Reviews
1-11 of 11 Reviews
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Stephen
Photography, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Fantastic Fotoware
Having been using FotoWare DAM products for almost 14 years its an integral part of our daily workflow. I couldn't recommend it enough and their customer support is second to none.
PROSThe ease of yes and how each element is customized to suit our company's workflow.
CONSThe price! When assets and how they are captured change it sometimes take a little too long for the software to catch up with elements of the new file types.
Reason for choosing FotoWare DAM
The sales pitch and customer support felt more personal.
Vendor Response
Thank you so much for your review, Stephen! We're delighted to hear that FotoWare is an integral part of your daily workflow and that you think our customer support is second to none!
Replied October 2021
Denise
Publishing, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed March 2022
20 years working with Fotostation/Fotoweb and still going on!
I work with Fotostation/Fotoweb since 20 years ago and really like this software. In my last experience, I had to produce a huge book collection from the scratch during the coronavirus pandemic in a brand new company. There wasn't a physical office, staff, or platform. In 3 or 4 weeks we put everybody on board: picture researchers, graphic designers, illustrators, text editors, cartographers and book reviewers. The workflow was efficiently designed thus helping us in reaching our goal.
PROSI really like the possibility of customizing the editors, actions and collections from each client in an independent way, with an easy transition among them. I appreciate the clarity of knowing which IPTC fields we are dealing with and how to manage them. It's also pleasant to know that Fotoware is bringing to Fotoweb all the functionalities from the complete Fotostation.
CONSI dream about a platform that captures the html information (such as an image description) and automatically brings them to the IPTC fields. I imagine it should be an API to do it however I'm not certain. That´s not a trivial feature.
Vendor Response
Thank you for such a lovely review, Denise. It gives us so much joy to know that you have been using FotoWare products for more than 20 years and still love it!
Replied April 2022
Jørgen
Maritime, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2021
The most used software during the working day
To a significant degree, only positively
PROSI have used the programs from fotoware for more than 15 years. Being able to search and find files in seconds has been amazing.
CONSThere has been a somewhat high threshold for making changes or especially upgrades to server software. This has gotten worse after we lost our local dealer network.
Vendor Response
Thank you for your review, Jørgen we really appreciate it! It's great to hear that you are a long term user and that FotoWare helps you to find what you need so quickly!
Replied October 2021
Trystan
Government Administration, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Extremely useful, even when using only a fraction of what it's capable of
Extremely positive, we managed to combine an older database on an outdated operating system with what we had set up already. It meant creating a small bespoke part ffor the software but it does exactly what we need to do.
PROSWe utilise only a very small fraction of what is possible from the software. But the development team have helped find bespoke ways to incorporate what we needed the software to do. It's been easy for a variety of experiences to get to grips with and has controls in place to lock certain features down for admins to manage.
CONSThere really isn't much I don't like or would say needs improving. Tiny little bits of customization in terms of different columns viewable on different pages/databases, instead of the same ones throughout each would be a nice to have. But other than that the ability to customise the vast majority is excellent.
Reason for choosing FotoWare DAM
Time and cost to create a system from scratch was must greater than figuring out a way to integrate an old system into this software.
Vendor Response
Thank you for your review, Trystan! It's great to hear that FotoWare is such a useful tool for your organization
Replied October 2021
Andrea
Hospital & Health Care, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Using FotoWare in a hospital setting
The governance around image access and audit trails reports of downloaded images. Searchability of patient conditions that is essential in a teaching hospital setting. The addition of the Clinical Uploader App that allows clinicians to take their own images at the point of care 24/7.
CONSMore audit functionality for reporting, linked to activity of specialty within a hospital setting.
Vendor Response
Thank you so much for your review, Andrea! We are so proud to hear how FotoWare helps you and your team in the hospital to access and upload important images
Replied October 2021
Donna
Museums and Institutions, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
FotoWare DAMS
We get great customer service from our FotoWare vendor (Pivotal). The FotoWare product itself feels like it is regularly being developed to align with contemporary needs. It has a contemporary feel more than some other database DAMS.
CONSFotoWare don't always feel 'global'. Their webinars, collaboration and customer interactions don't feel like they aim to reach Australian customers.
Vendor Response
Thank you for this review, Donna. We hope that we will feel more global as we continue to grow, and be able to provide live webinars and activities in more time zones.
Replied April 2022
Turgay
Security and Investigations, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2023
Easy for users
Easy to use for our employees was the most important feature
CONSPrinting and screenshot from videos is poor
Reason for choosing FotoWare DAM
Ease of use for out users
Alexandre
Oil & Energy, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed October 2021
The complete solution for you asset management needs
It solved once and for all the asset management that made the company spend a lot of workforce hours in the past.
CONSThe crop issue and the Pro interface annual cost are a point of frustration for end users and administrators.
Vendor Response
Thank you for your review, Alexandre! We're delighted to hear FotoWare has solved your asset management problems and is helping to save so much time!
Replied October 2021
Klaus
Publishing, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2021
Finding images
as good as we are still clients ...
PROSVery stabile / easy to use (fotoweb interface) / metadata handling
CONSlimited rights of main users / more individual design adaptions would be good
Vendor Response
Hi Klaus, thank you for your review. It's much appreciated and we're happy to see you find FotoWare to be helpful tool!
Replied November 2021
Mads
Photography, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed December 2021
Fotostation Pro (local install): Great overview, fast tool, relevant functions
All relevant metadata-fields is in one screen (no scroll, no tabs). Pleasant thumbnail-interface. Very fast search. Great AND-NOT search. Great Add-text-to-multiple-photos-feature. Great Find-and-replace-feature.
CONSIf I manually choose two similar photos and want to enrich metadata in both: No automatic comparison of metadata. Configuration is sometimes for nerds - i.e. the text editor. Not many new functions in Fotostation Pro the recent years.
Reason for choosing FotoWare DAM
Metadata in Lightroom: I simply hate the scrollbar.
Vendor Response
Thank you for your review Mads, great to hear that you enjoy using FotoStation!
Replied April 2022
Taufit
Broadcast Media, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Importance of DAM in media publishing
Fotoware DAM is very easy to use and user like the feature
PROSEasy to setup and use integrated seamlessly with other software such as office
CONSA quite expensive for small medium company
Reason for choosing FotoWare DAM
Experience with Fotoware applications
Vendor Response
Hi Taufit, great to hear you found FotoWare easy to set up and integrate with other software. Thank you for your review - it is much appreciated!
Replied October 2021