All HIVO Reviews
1-11 of 11 Reviews
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Bhumi
Verified reviewer
Internet, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Ease of use and simple user experience.
It was a great experience, good and quick support.
PROSHe's good at making assets easy to find and share.
CONSWe would like to have a few more integrations now that we are operational, although the API is good and we can simply build our own.
Katelyn
Design, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Strategic productivity
The implementation of HIVO has meant we have a single platform for all our digital assets and has been a game changer for our business. It's an outstanding piece of software with customisation specific to our needs and a super helpful support team. Highly recommend!
PROSThe ease with which we are able to locate digital assets and images of specific nature reducing the time is takes to form portfolios and marketing documents. Sharing images and assets with clients and collaborating with other firms is easy and has significantly streamlined the way our organisation deals with digital files.
CONSThe setup with my team was a challenge as they aren't very tech-savvy, but the UX is really intuitive and the support staff were super helpful to get them up to speed.
Reasons for switching to HIVO
Every other product did not address our specific business needs or deliver the support that our progressive business requires.
Vendor Response
Thank you for the review Katelyn!
Replied September 2022
Kara
Sports, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2023
HIVO - the time saver
The HIVO customer support is top tier. They were able to set us up with a folder structure unique to our business needs. Whenever we have needed help they have been quick to respond and very hands on in solving our problems for us.
PROSHIVO allows us to grant our stakeholders access to our IP in a centralised location. It has saved us time on email back and forth with stakeholders and allows us to control what IP is available to them. The flexibility of the platform and the team at HIVO helping us trouble shoot and find solutions has been excellent. For example; applying watermarks automatically to web sized imagery has saved our team hours, if not days, of work.
CONSSome of the functionality can be fiddly and not always super user friendly. The ability to receive notifications when new assets are loaded to collections would be helpful. At the moment, we need to contact users direct when folders are updated.
Vendor Response
Hi Kara, thank you for your review. We are so glad that HIVO has been able to save Paralympics Australia a significant amount of time and resources. Thank you for letting us know that you would like the ability receive notifications when new assets are loaded to collections is in the roadmap and we will update you once it is released. We will pass on the kind words about our top tier customer support to the team! It is a major focus for the business and glad that it is appreciated. Thanks again. Will HIVO
Replied April 2023
Elizabeth
Legal Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
A huge time saving tool
Using HIVO has been fantastic and the support team is lightning quick. This makes a big difference when using enterprise software.
PROSHIVO makes the repetitive tasks such as downloading, sharing, creating versions, watermarking and editing really easy and super quick.
CONSWe are still waiting to roll it out the rest of the business, so I have to use shared links to non HIVO users, until those people get their own HIVO account which will mean I can 'nudge' them assets.
Reason for choosing HIVO
The self servicing editing and design features for both photos, videos and creating an asset from scratch. HIVO has replaced using Canva for our business.
Vendor Response
Thank you for the review Elizabeth!
Replied September 2022
Ratnesh
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Easy to use and simple user experience
Experience has been great. Good and Fast support.
PROSIt does it's job well of making assets easy to find and share.
CONSWould like a few more integrations now we are up and running, although the API is good so we may just build our own.
Reason for choosing HIVO
Was significantly cheaper than other options.
Vendor Response
Thank you for the review Ratnesh!
Replied January 2023
Sophie
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Very happy with product
Asset management is not something that other companies have really nailed, but HIVO has made storing, accessing and sharing images so much easier for us. We work in the tourism space, where we need images for social media, corporate partners, and advertising - as visual storytelling is a huge part of tourism marketing. HIVO has been such an asset to us. Would wholeheartedly recommend to anyone in all matter of industries.
CONSNothing.. all great. No complaints. Sometimes it can take a while to upload images but that is standard for all platforms.
Reasons for switching to HIVO
Was very hard to find images when stored in dropbox. The AI features in HIVO are amazing. And being able to make different collections is really useful.
Vendor Response
Thank you Sophie! Working with you and your team is a pleasure!
Replied June 2023
Anna
Non-Profit Organization Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
HIVO makes the day-to-day easier
HIVO's been a great software and the team behind it is extremely helpful and knowledgeable. They're very attentive to our needs and are happy to tailor features to our needs, which I think is quite rare. The overall experience with HIVO has been great.
PROSThe Search/Filter and Image/Asset Library, no doubt. I use this multiple times throughout my workday, and it makes my day-to-day very efficient as I can easily and quickly find what I'm looking for - rather than manually wading through an ocean of assets.
CONSIt would be great to have some self-learning/self-paced introduction videos with the basic features and how to navigate them. I sometimes find that there are so many great features that can be used, I just didn't know about them.
Vendor Response
Thank you Anna, your support and feedback goes a long way to helping our team continually improve the HIVO platform!
Replied June 2023
Sarah
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
HIVO is a game changer!
Huge time and cost savings, would recommend to anyone and everyone!
PROSHaving been convinced of the value of implementing a DAM, I continue to be impressed but the intuitive interface and ease of use. My team even are constantly telling me they love the openness and proximity of the workflow and asset management. The review features, auto-versioning, facial recognition and collection features are my favourite.
CONSCan't wait for the self service features to develop even further, life changing!
Reason for choosing HIVO
The user friendly interface and HIVO has more features.
Vendor Response
Thank you for the review Sarah!
Replied September 2022
Nishant
Information Technology and Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Game Changer!!
One of the standout advantages of this platform is its ability to streamline collaboration and asset review processes, allowing us to work seamlessly with clients internationally. Another feature that sets HIVO apart is its outstanding software and the ability to customise it to suit our specific needs. The platform serves as a hub for all our digital assets, enabling us to locate files quickly and effortlessly. The time saved in forming portfolios and creating marketing documents is truly remarkable. We can now focus more on the creative aspects of our work, knowing that HIVO has streamlined our asset management processes.
CONSNothing at all. Really happy with the product and the support team.
Vendor Response
Thank you Nishant, we are so glad that HIVO is helping you with gaining feedback from your clients!
Replied June 2023
Athena
Government Relations, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2023
Great digital asset management system
How easy is it to find the asset you're looking for with their tagging feature
CONSIt would be good to have more on-going training or learn about asset database maintenance
Vendor Response
Hello Athena, thank you for taking the time to leave us a review. We are so glad that you are able to make use of HIVO's tagging features. We have a number of different training offerings (one-off, or ongoing support) that our team can talk through with you. Thanks again, Will HIVO
Replied April 2023
Natasja
Hospital & Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Perfect for content teams and beyond
Simple, effective and streamlined.
PROSGreat for agencies and businesses alike. Excellent for asset management, content sharing, collaborative revisions and much more.
CONSOption for quicker link sharing generation
Reasons for switching to HIVO
Required a more comprehensive solution
Vendor Response
Thank you Natasja, we are glad that you are finding HIVO valuable for your content creation and collaboration needs in a healthcare setting!
Replied September 2022