All HIVO Reviews

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User Profile

Bhumi

Verified reviewer

Internet, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Ease of use and simple user experience.

It was a great experience, good and quick support.

PROS

He's good at making assets easy to find and share.

CONS

We would like to have a few more integrations now that we are operational, although the API is good and we can simply build our own.

Katelyn

Design, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Strategic productivity

The implementation of HIVO has meant we have a single platform for all our digital assets and has been a game changer for our business. It's an outstanding piece of software with customisation specific to our needs and a super helpful support team. Highly recommend!

PROS

The ease with which we are able to locate digital assets and images of specific nature reducing the time is takes to form portfolios and marketing documents. Sharing images and assets with clients and collaborating with other firms is easy and has significantly streamlined the way our organisation deals with digital files.

CONS

The setup with my team was a challenge as they aren't very tech-savvy, but the UX is really intuitive and the support staff were super helpful to get them up to speed.

Reasons for switching to HIVO

Every other product did not address our specific business needs or deliver the support that our progressive business requires.

Vendor Response

Thank you for the review Katelyn!

Replied September 2022

Kara

Sports, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2023

HIVO - the time saver

The HIVO customer support is top tier. They were able to set us up with a folder structure unique to our business needs. Whenever we have needed help they have been quick to respond and very hands on in solving our problems for us.

PROS

HIVO allows us to grant our stakeholders access to our IP in a centralised location. It has saved us time on email back and forth with stakeholders and allows us to control what IP is available to them. The flexibility of the platform and the team at HIVO helping us trouble shoot and find solutions has been excellent. For example; applying watermarks automatically to web sized imagery has saved our team hours, if not days, of work. 

CONS

Some of the functionality can be fiddly and not always super user friendly. The ability to receive notifications when new assets are loaded to collections would be helpful. At the moment, we need to contact users direct when folders are updated. 

Vendor Response

Hi Kara, thank you for your review. We are so glad that HIVO has been able to save Paralympics Australia a significant amount of time and resources. Thank you for letting us know that you would like the ability receive notifications when new assets are loaded to collections is in the roadmap and we will update you once it is released. We will pass on the kind words about our top tier customer support to the team! It is a major focus for the business and glad that it is appreciated. Thanks again. Will HIVO

Replied April 2023

Elizabeth

Legal Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

A huge time saving tool

Using HIVO has been fantastic and the support team is lightning quick. This makes a big difference when using enterprise software.

PROS

HIVO makes the repetitive tasks such as downloading, sharing, creating versions, watermarking and editing really easy and super quick.

CONS

We are still waiting to roll it out the rest of the business, so I have to use shared links to non HIVO users, until those people get their own HIVO account which will mean I can 'nudge' them assets.

Reason for choosing HIVO

The self servicing editing and design features for both photos, videos and creating an asset from scratch. HIVO has replaced using Canva for our business.

Vendor Response

Thank you for the review Elizabeth!

Replied September 2022

Ratnesh

Information Technology and Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Easy to use and simple user experience

Experience has been great. Good and Fast support.

PROS

It does it's job well of making assets easy to find and share.

CONS

Would like a few more integrations now we are up and running, although the API is good so we may just build our own.

Reason for choosing HIVO

Was significantly cheaper than other options.

Vendor Response

Thank you for the review Ratnesh!

Replied January 2023

Sophie

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Very happy with product

PROS

Asset management is not something that other companies have really nailed, but HIVO has made storing, accessing and sharing images so much easier for us. We work in the tourism space, where we need images for social media, corporate partners, and advertising - as visual storytelling is a huge part of tourism marketing. HIVO has been such an asset to us. Would wholeheartedly recommend to anyone in all matter of industries.

CONS

Nothing.. all great. No complaints. Sometimes it can take a while to upload images but that is standard for all platforms.

Reasons for switching to HIVO

Was very hard to find images when stored in dropbox. The AI features in HIVO are amazing. And being able to make different collections is really useful.

Vendor Response

Thank you Sophie! Working with you and your team is a pleasure!

Replied June 2023

Anna

Non-Profit Organization Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

HIVO makes the day-to-day easier

HIVO's been a great software and the team behind it is extremely helpful and knowledgeable. They're very attentive to our needs and are happy to tailor features to our needs, which I think is quite rare. The overall experience with HIVO has been great.

PROS

The Search/Filter and Image/Asset Library, no doubt. I use this multiple times throughout my workday, and it makes my day-to-day very efficient as I can easily and quickly find what I'm looking for - rather than manually wading through an ocean of assets.

CONS

It would be great to have some self-learning/self-paced introduction videos with the basic features and how to navigate them. I sometimes find that there are so many great features that can be used, I just didn't know about them.

Vendor Response

Thank you Anna, your support and feedback goes a long way to helping our team continually improve the HIVO platform!

Replied June 2023

Sarah

Financial Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

HIVO is a game changer!

Huge time and cost savings, would recommend to anyone and everyone!

PROS

Having been convinced of the value of implementing a DAM, I continue to be impressed but the intuitive interface and ease of use. My team even are constantly telling me they love the openness and proximity of the workflow and asset management. The review features, auto-versioning, facial recognition and collection features are my favourite.

CONS

Can't wait for the self service features to develop even further, life changing!

Reason for choosing HIVO

The user friendly interface and HIVO has more features.

Vendor Response

Thank you for the review Sarah!

Replied September 2022

Nishant

Information Technology and Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Game Changer!!

PROS

One of the standout advantages of this platform is its ability to streamline collaboration and asset review processes, allowing us to work seamlessly with clients internationally. Another feature that sets HIVO apart is its outstanding software and the ability to customise it to suit our specific needs. The platform serves as a hub for all our digital assets, enabling us to locate files quickly and effortlessly. The time saved in forming portfolios and creating marketing documents is truly remarkable. We can now focus more on the creative aspects of our work, knowing that HIVO has streamlined our asset management processes.

CONS

Nothing at all. Really happy with the product and the support team.

Vendor Response

Thank you Nishant, we are so glad that HIVO is helping you with gaining feedback from your clients!

Replied June 2023

Athena

Government Relations, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2023

Great digital asset management system

PROS

How easy is it to find the asset you're looking for with their tagging feature

CONS

It would be good to have more on-going training or learn about asset database maintenance

Vendor Response

Hello Athena, thank you for taking the time to leave us a review. We are so glad that you are able to make use of HIVO's tagging features. We have a number of different training offerings (one-off, or ongoing support) that our team can talk through with you. Thanks again, Will HIVO

Replied April 2023

Natasja

Hospital & Health Care, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Perfect for content teams and beyond

Simple, effective and streamlined.

PROS

Great for agencies and businesses alike. Excellent for asset management, content sharing, collaborative revisions and much more.

CONS

Option for quicker link sharing generation

Reasons for switching to HIVO

Required a more comprehensive solution

Vendor Response

Thank you Natasja, we are glad that you are finding HIVO valuable for your content creation and collaboration needs in a healthcare setting!

Replied September 2022

Showing 1 - 11 of 11 Reviews