All LogicalDOC Reviews
1-25 of 91 Reviews
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John
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed June 2022
LogicalDOC in Greece
The integration and the expansion with scripting (velocity) was one of the most important features, as system integrators we see then "unlimited" possibilities that we have with automation module.
CONSOne of the features that we miss related to the other DMS systems is the fact that logicaldoc can not have multiple documents (files) per metadata record of course there is the link functionality but still needs expansion , for example to create links from the document it self and not with copy , paste as link.
Reasons for switching to LogicalDOC
There was no support
Resa
Information Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Manage and Automate Document Workflows with LogicalDOC
Overall, we had a good experience with LogicalDOC. It is a powerful document management system that provides all the features we need to store, manage and share documents. The search and sorting functions are great, and the document versioning feature is a real plus. The lack of customization options is the only drawback we found.
PROSLogicalDOC is a powerful document management system that has been a great help to our team. We have been using it for a while now and have found it to be intuitive to use, with an easy to navigate UI and a host of features that make it easy to store, manage and share documents. The search and sorting functions are very useful and it makes it easy to find the documents we need. The document versioning feature is also great for tracking changes over time.
CONSOne downside of LogicalDOC is the lack of customization options. Often we find that the default settings do not quite fit our needs and there is no easy way to change them.
Baasandorj
Mining & Metals, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed June 2022
Not really satisfied with the customer support level
Have not been able to fully utilize the system. Not really satisfied with the customer support.
PROSElectronic archive with meta-data registry
CONSCustomer support is almost close to none. For deploying updates, we were required by the support team to pay a specific support fee. For a user that has a valid subscription, this is a bit outrageous.
Vendor Response
Hi Baasandor, sorry for your experience but the support service extents are quite clear and well described here: https://www.logicaldoc.us/en-us/software-maintenance-terms-and-conditions Basically, the support service can be engaged for error correction only. Update packages are available for free of course and automatically installed. Assistance to apply them and fine tune your system after each update to ensure everything is working properly is offered as professional service.
Replied June 2022
Armando
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed December 2021
Scalable and highly collaborative DMS solution.
With Logical DOC I was able to share documents with my co-workers, document modifications, annotate references, verify versioning, and ensure company regulatory compliance safely and perpetually.
PROSLogical DOC brings together the essential functionalities to comply with the regulations required by ISOs and ensure efficient document management. Collaboration, management, security and integration. The graphical interface allows to quickly intuit the tools and take advantage of the integrations between them.
CONSAssembling and maintaining the different technologies integrated into the solutions can be a problem. It is based on 3rd party solutions that require, in some cases to validate the operation with updates
Carl
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2018
Enterprise Document System at an Affordable Cost
This is a very strong Enterprise document management solution that you can get at an affordable cost. The GUI is very easy to use and understand, the integration with Outlook and other Office products makes using the system quick and easy. From an IT standpoint, it uses minimal resources and has a small foot print.
CONSI least like that the support team is based in Italy, it makes working out issues some what challenging however - the hours that they are available they are quick to respond and very knowledgeable.
Ibrahim
Electrical/Electronic Manufacturing, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed June 2022
My experience with Logicaldoc
I'm happy with the ability of Logicaldoc, currently I use it daily in my company, and our team use it in periodic document creation and archive.
PROSHigh ability of documents control, as well as record document versions.
CONSIt may not considered cons, but I would like to go depth in additional tools like dashboard, and work flow routes. At that opportunity I will be grateful if you can support us with materials describe different Logicaldoc features and tools.
Kevin
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2017
LogicalDOC
We reviewed several competing Document Management Systems and decided to implement LogicalDOC. Their pricing fit into out budget great as we are a non-profit. The flexibility of LogicalDOC allowed us to utilize LogicalDOC as an enhancement to other system capabilities. From meta-data fields, calendar scheduling, workflow, stability, to many updates and improvements regularly, this product is well worth our investment.
PROSCost per user very reasonable, stable web platform, access security features, extensive file extension recognition.
CONSBuilt-in Preview needs some improvement
Erika
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2018
Affordable Enterprise Document Solution
The interface for this product is easy to use with minimal training. The security functions behind the product make it easy to segregate documents between roles in our company. The Microsoft Office add-ins make editing documents a breeze.
CONSNo major complaints at this time, if I had to pick one thing - it would be that the support team is located in Italy which can make troubleshooting issues a bit of a challenge with the time differences.
Fabian
E-Learning, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great value and support
Lots of integration paths, very fast and helpful support, dockerized usage for local development
CONSThe UI is hard to grasp and navigate without traning
Gary
Information Technology and Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2017
LogicalDoc Document Management
For a very reasonable price, this product does a good job with document management. Although many of the integrations are not polished, they do work well. I've been using LD for several years. One downside is their support is over seas. Emails are typically answered by the time I arrive the next morning. They are there for most of the morning EST. They are very helpful and in a few instances where we had major problems, they remoted in and help out. I've made feature suggestions several times. Some have been implemented. We've installed it for a few clients too - they like it - especially when the consider the price as compared to other "full featured" expensive products.
Juan José
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2022
Using Logical Doc
Logical Doc help us solving our problems with data management.
PROSWorking with LogicalDoc is very useful. It allows us to keep all our documents well organized and the use of them in our daily basis is efficient.
CONSWe found very complex and difficult to use the option of sharing documents with our clients. Allowing them access is not easy. Having simpler ways to do it would be a great improve.
Michael
Oil & Energy, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed June 2022
Nice Document Management System
The product is user friendly. Most of the features are necessary for a document management system
CONSIt could be better if the viewing of CAD files is available for baseline features.
Grga
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
DOMUS plus
Fit to our needs and usage
PROSWeb interface acceble from any device, DMS
CONSGUI could be more modern, pricing could be more moderate (consireding Sharepoint)
Charlie
Insurance, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Top Notch DMS Solution
We were looking for a solution to replace our FAP server with a solution which can manage, version, audit our data in a stricter method. Since using the product we have utilised the APIs for a couple of our inbuilt products with ease thanks to LogicalDOC's support team.
PROSFeatures, APIs, support
CONSNo mirroring of the DMS is officially supported (File and DB mirroring).
Matteo
Hospital & Health Care, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Easy to use and reliable documental repository
I've been using LogicalDOC (PC and Synology NAS versions) for over 4 year now. Beeing able to find, share and print sensitive documents instead of leaving them in the office is priceless: saves a lot of time and there are very little (or none) security risks,
CONSThe backup engine should have a user interface to be more user friendly and should be included for free in the software.
María Teresa
Computer Software, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
LogicalDOC
We have been using logicaldoc as a document manager for 8 years. All this time we have worked without problems. Plus, support is instantly active for any issues.
PROSIt is easy to use software and you have very good version control
CONSNothing, everything has good features, it is fast and intuitive for users
Elsa Pansilvania
Education Management, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2022
I have been using the software for more that
Easy to use and create personalized searching system
CONSIs expensive, and difficult to create backup files and migrate the software.
ITAMAR
Utilities, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
A GOOD TOOL
IT IS A PROGRAM THAT HAS HELPED ORGANIZE OUR MUCH AS ADMINISTRATIVE TECHNICAL INFORMATION EASY ACCESS, AND VERY FLEXIBLE, ROBUST SOFTWARE LOOKS
PROSFLEXIBILITY TO SUIT YOUR NEEDS OUR
CONSNOTHING
Don
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
LogicalDoc - The Logical Choice for Document Management
We like LogicalDoc and will be using it in other upcoming projects once we get a handle on the API.
PROSImport from zip file and auto index, as well as ease of use and a low learning curve
CONSThere was nothing I would consider to be a Con.
Muhammad
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Love this document management system
As a businessman I need to store all the data about my ideas and my laptop was not a great place to store it because space is a serious issue. I was unable to manage my documents. Sometimes, I deleted my important documents just to free some space and sometimes I didn't know the exact location of my documents. It takes the time to find the documents. Then I started to use this document management software. Its user-friendly interface and attracting features made my life very easy. I don't need the laptop to access my documents. Whenever I need any document, I open my account and search the documents by their names and Logicaldoc DMS shows the requested results. That's why Logicaldoc is the best document management system in current times.
Michael
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed January 2015
Top Notch Document Management System
My company decided that we were going to start making all company documents digital and we needed an application to help us organize this move. After testing multiple vendors LogicalDOC was by far the best product for the price. The other vendors who had a comparable application wanted more than two times the cost of LogicalDOC per user license. MIM Software has been using LogicalDOC for three years now and we are very satisfied with the product and how it performs. There has been times when the software was not working properly, but the LogcalDOC support team is always quick to respond and come up with a solution. I would recommend LogicalDOC to other companies looking to move all their documents into a digital platform.
Peter
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed August 2014
LogicalDOC 6.8
LogicalDOC EE conviced us with the simple handling of the user interface and the modern design. The continuous advancement of the development and the compliance of our security aspects finalized the profile of requirements. ROBEL greatly appreciates the ability to define workflows for the documents. In fact the number of documents held by the company is growing and it is necessary that LogicalDOC allows to define responsibilities and activities to be assigned to users in order to work collaboratively on documents. ROBEL is able to track exactly all the documents so they can reconstruct the activities carried out by a user on a document during its entire lifetime with LogicalDOC.
Carl
Computer Software, 11-50 employees
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed June 2022
LogicalDoc
Functionality, ease of use, access control, API for interfacing with other software
CONSonline help, some functionalities are not evident. An online help will facilitate the use
Maria
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed March 2015
LogicalDOC is a wonderful program
The support of LogicalDOC is very serious, as well as very fast and efficient. Also, they provide us with solutions for improve on the uso of LogicalDOC and getting the best performance. LogicalDOC support is always available and you can speak them. When there are problems, they resolve it as rapidly as possible with the certainty of which already it doesn't return to happen. We are a company called COJALI S.L with LogicalDOC. We have many documents and LogicalDOC was the solution to manage them and archive them correctly.
Faith
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed July 2014
LogicalDOC for law firms
We transitioned from a standard windows share to LogicalDOC just over 2 years ago. Since it's inception it has proved to be a critical business application of all our solicitors and support staff. Having version control and powerful search makes our day far less frustrating as it used to be. Folder templates quickly allow us to create Matter workspaces with our structure and get down to work quickly. I would recommend logicalDOC to organisations seeking reliable document management.