Excellent reporting.

Ease of data entry, reporting. filtering, and quick access to information.

Still have not incorporated project management as it's not as user friendly.

Difficult adjustment from my prior experience

Works well for project cost accounting. The reports are good and have lots of options to drill down...

I don't like the posting necessity of transactions, making adjustments through journal entries is too time consuming and makes the financials hard to follow for a non-accountant...

Don't waste your money or time. This software is too cumbersome for users. The accounting records and reports are unreliable.

There is nothing to like about this software. The whole implementation process was a clumsily mess.

Everything you need to do with the software takes twice as long to accomplish compared with the older Maxwell software package. Reports are terrible and talk about killing trees, this software wastes more paper than I've ever seen. The implementation support is awful. My predecessor botched the first attempt at installation with purchased help from Viewpoint. When she could not get it working correctly she was fired. The company I was working for (yes, I'm gone too) was assigned another implementation specialist. She took off a third of the way through trying to implement a company again. Her suggestion was to split a rental company into 14 different companies. When she returned from a trip Viewpoint terminated her employment for some unknown reason. They said another implementation specialist would be contacting us but no one did. The owner of my company hired her on a consulting basis. As for year-end approached, she came to our office and manipulated the books to the point where any accountant would no longer be able to rely on the information in the accounting records. When I became convinced the software was a waste of time and money, the implementation consultant claimed I was not competent in accounting. When I confronted her about accounts not being reconciled and incorrect information being sent for tax preparation she told me I was in trouble. She, without any sort of accounting degree knows better than a CPA. Go figure.. I guess the only ones who can work with Viewpoint products are former Viewpoint employees. I come to the conclusion that the software was written by programmers without knowledge of Generally Accepted Accounting Principles. To the best of my knowledge the company is now a year into implementing ProContractor software, has turned over the accountant twice, has spent thousands of dollars, and the implementation has not been completed. This whole process has dragged the company down financially. No one who works with the software likes it.

Overall, ProContractor is my favorite Viewpoint software. I have used American Contractors and Vista. If American Contractors and ProContractor had a baby, I'd be happy to pay.

Easy to use, helpful report parameters, awesome vertical layout

The product is too expensive per license. Also, lack of support from sales account manager when I asked to be reimbursed for the cost of an IT company having to install 2 additional licenses twice because Viewpoint initially sent us a corrupted file. No one ever responded.

It's like a 5 out of 10. It took too much of our time and money to move over to this program. Once we knew how to use it and paid for a number of fixes it was nice but it was a lot for what we are getting. Also we moved over from American Contractor to this "new program" but honestly this feels out of date too. The fact that the whole thing is a virtual desktop is also super annoying.

Once you know how to use it it is pretty straight forward and easy to use.

The pre migration training is a total waste of time and money. We spent $1000s to learn how to use the program before the migration when really they should have done that after migration. Also they need training videos. The migration process took too long and there were a number of mistakes. You have to learn everything from a consultant and that is not cheap. The way that they invoice isn't transparent at all, especially for a company that works with contractors. There are a lot of fixes that you have to pay for - for example we had to add an area to include the owner in the Lien Release which is ridiculous considering this is required in the State of CA.

The General ledger reports are easy to use and I like that I can just drill down to see the detail in the accounts.

Software is not user friendly and the help desk is to vague in their responses. The AP adjustment process is so confusing. We've had so many issues with payroll that I have to use an outside accrual system.

This would be considered both a positive and a negative attribute of ProCon: This is the only construction management software that I have ever used. So I can 't compare it to any other software, which could be good or bad depending on how you want to spin it.

Oh boy, well yeah...there have been a few features that I would like to have. Like automatically sending an email to an subcontractors when their GL or Worker's Comp insurance has either expired or is about to expire.Maybe a few other things that would be nice but I can't think of them currently and have probably figured out a work-around to get what I need out of it.I would think for $10k per year whenever a new person is hired into our company and starts using ProCon you would have someone from ProCon at least video chat with the new employee and show them around the software, or have a built in guide (with video) to get someone acquainted with the system. I got a crash course from people who got a crash course, but basically everything I've learned has been from me being curious and trying things out.

Good

We have been using ProContractor for over 10 years now. The integration from using our old software (Sage) to ProContractor went very smooth and training was very helpful.

Using the estimating side of ProContractor. There are too many steps according to our estimator. From job set and entering alternates to making change orders.

Still waiting for a response days later!!!

The program is set up to cover the entire process from Estimating through Invoicing.

I have worked, previous to migrating to the cloud, with multiple sectors of ProContractor. During the process of deciding to migrate to the cloud, I learned of a lot that we were not utilizing. Several of us were excited about starting each project off right and the ease of the project moving through each sector of the program. Once we migrated, I discovered that the support for both training and technical issues is not a priority to Trimble. We have experienced signing up for training that never happens, zero response to requests and over seven hours for tech support to respond to your ticket.

Main benefit is a one stop shop for all the data for each project.

I do like the ability to track costs to each project number. I do like the 'one stop shop' for everything being in one place.

I do not like the lack of customization on reports. I do not like the fact that the use cannot be tailored for what we actually do on a daily basis. I do not like the fact that even after 2 years my team spends a large amount of time 'working' on/in the system trying to figure things out. I personally feel it has cost our company revenue, because people who should be out generating revenue, are busy in Viewpoint/PC. I do not like the ease of transfer of date from PC to VP.

First, it should be noted that ProContractor is an entity owned and maintained by Viewpoint Construction Software. If anything, my experience has improved since VCS' acquisition of Maxwell Systems. ProContractor does a magnificent job for medium-sized contractors who require some costing rigor in addition to an integrated software package (i.e., including accounting, project management, and estimation in one piece). However, despite the seductiveness of the product's marketing, a considerable amount of thought needs to be invested in determining, analyzing, and comparing your present internal processes from estimation to project closeout with what ProContractor offers. In other words, do not let the marketing materials do the thinking on such a crucial decision for you. ProContractor was designed with industry best practices regarding workflow as well as internal controls in mind, not necessarily simplicity (as with QuickBooks). Many complaints pertinent to supposed extraneous steps actually tie back to how the software, through an impressive yet simple permissions infrastructure, can control who (for example, in accounts payable) enters invoices, approves them, selects them for payment, prints (i.e., has access to) the checks, and posts the transactions. Shortcuts are inexpensive until you realize how expensive fraud and lost trust can become.

I do not dislike this software or the vendor, but this is an excellent opportunity to address points made by others who are dissatisfied with the product, for their disappointment deserves attention from even the most satisfied customer. When my firm adopted ProContractor and dumped QuickBooks Enterprise three years ago (just prior to my hiring, actually), we chose something that was decidedly less impressive upon implementation than presented to the directors during a trade show in Las Vegas. No thought had been given as to how our processes would align with ProContractor's intuition of proper workflow, because we were primarily concerned about fully integrating the firm's processes and procedures within the software ecosystem. We went live in three months flat after intense scrutiny of our costing, project management, and estimation procedures, humbling ourselves along the way through reconciling what we thought we knew with ProContractor's processes architecture and internal controls logic. Granted, we had suggestions (and lots of them) that were heard. Many of them, such as the lien management feature and many of the improvements in iPad integration, can be tied directly to our recommendations. Ultimately, we were satisfied, but that was because our expectations were not to invest in a system that would cater to ourselves without acceptance of potentially radical change, but rather to develop a relationship with the software and vendor that was founded on a trust of the system's logic. From there, we could use the system as a mirror to check our understanding of our business versus how it can function even more efficiently.

If you are switching systems you will always be a little frustrated in the learning process. Be patient and willing to learn and this software will pay for itself in short time.

I like how the system is integrated together through estimating, accounting, and project management. And all modules work great for the most part. The estimating module with the digital takeoff has saved us so much time and increased our bid accuracy and number of awarded bids. We moved our data into the cloud service and this was the best move I have made to date with this software. I love being able to be access my desktop where ever I go and our need for IT has almost vanished along with the worry of ever losing data. All the latest updates are done automatically after business hours so there is no down time and we never have to worry that we are not using the latest versions and updates. This has given me so much freedom to be away from the office and still be connected to day to day operations and our current projects.

The mobile time card app could use some help and development. I really like this addition and it works great most of the time but does need some work. We still use it and I know they are constantly working on making it better so I'm confident one day it will run smooth. All of my other complaints about the system in whole are so minor I won't even list them.

I invested more time and monet that i would liek to think about without getting the end results

The estimating project management and accounting is integrated.

The training is expensive and inadequate

Terrible, wish I did more research and read more reviews before investing so much money into such a terrible program

Absolutely nothing, the entire program has so many issues

We pay extra for ProContractor mobile and everything about the two modules are awful. My payroll is 100x harder because nothing ever fully or correctly imports over. The app constantly glitches and has to be deleted and reinstalled. Unable to open plans in the field that are supposed to be viewable. ProContractor itself is not user friendly at all and the reports are generally not helpful.

I have been using the Software as ProContractor for 4 years but used the predecessor to this program (The Contractor by Maxwell) for over 17 years. I have always been pleased with the service and support by both the sales and technical support teams. They are there when you need them!

Flexible Product. Open database allows you the flexibility to add your own fields, customize reports and drop any report or data to excel making endless possibilities for analysis of your data. Comprehensive program that links all of your data and gives accurate analysis of your construction projects.

When your employees make mistake it leaves an audit trail of their mistake. Many employees wish they could just correct their mistake and cover it up. This may be a con for some but as a manager, I like being able to see the adjustments. Procontractor gives an audit trail of everything that is done but this increases the steps that it takes to correct a mistake.

The product has potential and seems to be recently picking up steam. For immediate users, you may not see momentum without a perspective of where it has been. As of current, the cloud offering shows both potential and momentum for development as well as recent additions of drill downs for reports. Reports may not be easily customizeable without some knowledge and expertise.

- Great PM accounting solution (allowing for easy Contract Billing or Time and Material Billing) - Basic accounting functions - AP, AR, payroll are all functional - The new chat feature for support (makes quick questions much easier than waiting for a drawn out response)

- The user interface could be updated (can be confusing and complex) - Can't integrate through API - Some design aspects and the speed of development could improve - Would benefit from some more company accounting specific improvements (like fixed asset module)

The product is fairly easy to use after you get to know the program.

I cannot search by an invoice number or an amount. You cannot open a transaction from the check register and adjust if needed instead it takes 3 steps.

Journal entries are easy. software generates a WIP.

Reports are either too little information or too much info. I find myself looking at several reports to make sure I have the correct info. Also tracking errors in order to fix them is very hard. This is not a simple/user friendly software. There are many other items we should have been trained on but did not think to ask about at that time - for example month & year end journal entries.

Looking for an all-in-one software solution to increase company productivity and integration from estimating through accounting to management? After 8 months of use, we are too. While Viewpoint may intrigue their potential victims with swanky vendor booths and ornate product demos - consider yourself warned. Similar to the caution on your truck side mirror indicates, product in use is much worse than it appears. Does your firm rely on custom forms that have been specifically tailored to suite your specific needs over the years? Unless your team of "builders", as opposed to "programmers", is familiar with coding in SQL databases, you can either (a) kiss them goodbye or (b) be prepared to spend a fair amount to have Viewpoint's coders build them for you. And don't get me started on this platform's user interface. Platform is as intuitive as a NYC subway map written in Mandarin. Need assistance? Of course you will, so be prepared to spend an exorbitant amount of overhead viewing "webinars" as in-person training is not part of the subscription. Estimating module - maddeningly slow. Stick with Excel, unless your estimators need practice turning in bids late. In summary, terrible product. I'm embarrassed to have been sold on, then later introduced, such a convoluted platform to an otherwise well-organized machine. Look elsewhere.

Not enough to justify the cost and frustration

Once you get everything setup correctly its fairly streamline. It's got some weird quirks but all and all not bad.

Customer Service and training are terrible! Trainers do not understand the construction industry and do not listen to the clients needs. We ended up with huge mistakes and wasted training time directly due to the lack of knowledge of the trainers. It took 7 months to finalize and go live, I was told it would only take 6 weeks. Our trainer made two mistakes in our bookkeeping module and we are told we must pay for more training time! We don't need more training, we need support to reverse the mistakes THEY made. This has gone on for 16 months. We are ready to cut our losses and go to another construction software.

It's good for the price and when I can read the plans I can complete a take-off very quickly.

It's easy to use and easy to teach new employees how to use it.

I'm never informed on when an update is released. Most of the plans are very hard to read when imported into the software. Plans with photographs are impossible to read when imported.

the same benefits we got from out last (and preferred) software: American Contractor

I like the certified payroll reports and that you can reprint invoices. Using widgets is helpful. I like that is has direct deposit for payroll.

It is not easy to use. There are 'hidden' elements of the software that you have to click boxes to reveal. The program is too malleable. A program more standardized would fit our needs better.

It's good enough for what we do.

The outside source we used to educate us in setting it all up was AMAZING!! If it were not for her we would not be using it.

Too many glitches that never get solved. We just find a way ourselves to work around them. Asking Viewpoint to dive into the coding part of things for a solution is never an option. The programmers honestly believe they have an elite product and altering anything would be a blow to their ego.

Don't waste your time or your money. Definitely better software on the market. This company does not uphold the brand they sell.

Fully integrated construction software for estimating, project management and accounting. Cloud based with mobile.

System is not sold as described. Transitioning from old system to new is a complete nightmare and takes over a year. 75% of all company information has to be hand entered. Training is very limited. We had to pay our Accounting firm an additional to get the system correct, because Viewpoint could not. Support is horrible. Takes days to weeks before you are contacted. Currently on day 25 of waiting for this company to figure out how to fix work in progress in the system. You cannot close out your months, or even get correct financial numbers such as P&L. Viewpoint has a fix, but does not have a target date to fix because its not top priority.

FAIRLY EASY TO LEARN TO ENTER INVOICES. SUPPORT HAS BEEN GREAT HELPING WITH ANY PROBLEMS WE HAVE HAD.

IT'S A LITTLE DIFFICULT TO FIGURE OUT ALL THE REPORTS. THE SOFTWARE HAS SO MANY OPTIONS. UNLESS YOU SPEND MANY HOURS GOING THROUGH EVERYTHING, IT'S DIFFICULT TO KNOW WHICH REPORT PULLS UP THE INFORMATION YOU NEED.