Third Light
About Third Light
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Most Helpful Reviews for Third Light
1 - 5 of 27 Reviews
Mercy
Verified reviewer
Libraries, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2018
The light is the Third Light IMS
An outstanding feature that invigorates me all way is the Third Light IMS' Digital Asset Management Features where I am able to perform Asset Categorization, Asset Library, Asset Sharing , Search and filter plus Metadata Management. It really makes my work easier in the library especially when it comes to digital asset management. I am able to integrate, manage, share and search for media in a twinkle of an eye. The fact that their cost is one-time purchase and affordable, makes it cost-effective plus I don't want to forget the online support that I get endlessly upon request.
CONSI have not seen any cons yet but its a good software for digital media management.
Amber
Environmental Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
A fond farewell
Our rep [SENSITIVE CONTENT HIDDEN] was phenomenal. He was always a pleasure to work with. He was kind and very caring. We enjoyed working with him and will miss him terribly
PROSThe software was a great tool and we were grateful to have it.
CONSEnd users seem to have trouble navigating the site.
Reasons for switching to Third Light
To cut costs and improve efficiency. Too many people found it too complicated.
Vendor Response
Dear Amber, Thank you for such a positive 5 star review! We appreciate you recognising the personal support provided by our Customer Success team too. Best wishes, The Third Light Team
Replied November 2020
Barb
Used free trial
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
4
Reviewed March 2015
Third Light Keeps Us Organized
In the four years we have been using the Third Light asset management system, it has been very helpful in both keeping us organized and allowing users to view and access files needed to complete daily tasks. The ease of searching for files allows us to work more efficiently on projects of any size. We have also been very pleased with the customer service provided to us. Technical issues have been handled professionally and in a timely fashion. While we still would like to see a few additional features, Third Light has been an incredibly useful addition to our workflow.
Vendor Response
Thanks, Barb! We look forward to getting you those features in IMS v7 this year - your feedback is part of the design and I am confident you will like it! Best wishes Michael (Founder of Third Light)
Replied March 2015
Kieran
Food & Beverages, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Chorus from Thirdlight
Friendly support team and intuitive software.
PROSI like the updated user interface, the robust search function and the "create derivative" function.
CONSThere were some small issues migrating across keywords and metadata, but this was resolved.
Reason for choosing Third Light
Moved across from an older thirdlight product, familiar account manager and competitive price with powerful functionality.
Vendor Response
Thank you so much for your 5star review, we really appreciate your positive feedback. It's great to receive recognition for our competitive pricing and powerful functionality too. We'll continue working hard to ensure we excel in these areas! Best wishes, The Third Light Team
Replied January 2022
Anonymous
10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Great tool and value for money, super customer support
Easy set up and deployment, great value for money and superb customer support. It has great functionalities in terms of assets management and media editing.
CONSNot too many integrations available on the store. It could work even better when connected with other corporate systems
Reason for choosing Third Light
Better value for money, easier and quicker set up
Vendor Response
Thank you for your review, we really appreciate your positive feedback. We're so grateful for your kind words about our customer support, and the value for money Chorus provides too. Best wishes, The Third Light Team
Replied January 2022