ViciECM

RATING:

4.4

(14)

About ViciECM

ViciECM is a complete document management and business process management system integrated with core DMs and workflow functionality. ViceECM includes an integrated OCR engine, full text search, workflow with annotations and comments, and zone OCR/ICR for form processing. With document capture features document scanning module, automatic documentation compression, and electronic file upload. Document classification has configurable folder hierarchies, import of standard folder lists, barcode based auto-classification, and more. Multi-channel access from web browser based access with standard browsers and Windows client application for scanning. There's user and user group management with multi-tiered access permissions. Version control and notifications allow for chec...

ViciECM Pricing

Contact Vicisoft Technologies at info@vicisoft.com

Free trial: 

Not Available

Free version: 

Not Available

folder dashboard
Slide 1 of 2

ViciECM Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ViciECM

1 - 5 of 14 Reviews

Anonymous

201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2023

ViciECM experience review

PROS

What I like about ViciECM is it's easy to configure and setup your workflow. It is also easy to customize. Very good security for your data

CONS

Needs some improvement on their dashboard. It can be minor or major improvement, as long as it helps its stability.

Mathew J

Financial Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

VICIECM as an EDMS Solution

Overall It's a wonderful Software for Small & medium scale operations. Could be useful for large Enterprises too provided their expectations are limited to EDMS. The software has served our purpose of digitazing all our customer documents including PDC's.

PROS

I've found VICIECM to be a straight forward product that works on established core Software principles. It delivers exactly what the Software is meant to do with mostly easy to use GUI & options. The product doesn't complicate itself with too many unnecessary options & do not venture into areas that's outside its core framework & customer expectations.

CONS

The software needs to improve a bit on the security assignment policies & management where I've found it to drag a bit once you have accumulated data. The company can also think of integrating an efficient, cost effective OCR into their product.

raja

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2022

Business Workflow Automation Paperless office

Its very user friendly system. With in one you can learn the system how to operate.

PROS

Workflow & product capable to integrate with any software

CONS

Report need to improve dashboard need to stabilise

Reason for choosing ViciECM

Manual

Evan

Financial Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2022

ViciECM Experience for Social Security Institutions

We use ViciECM to archive old payments using RMS, manage new payment workflows and also replace all physical movement of files using DMS, especially during the COVID 19 period.

PROS

The most usable piece of this software is the ability to depict the physical flow of any job into a system-managed workflow. It doesn't end there, it actually gives your a way to edit and manage these workflows.

CONS

It takes more time to have the technicians trained. Above all, you cannot manage the workflows without the software managers/owners getting involved.

Arun Kumar

Mechanical or Industrial Engineering, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

DMS & Workflow

value for money , Ease in use and training , most recommended

PROS

workflows , ease of signature , security in DMS , hyperlinks , reports and excel conversion , ease of customization , support from team , Vicidocs and patch in all office applications

CONS

Call Logging and tracking Forms based workflow Authorized and globally known digital signature principles Integration with Orion ERP Option for OCR

Reason for choosing ViciECM

value for money , Ease in use and training , support from team