What I like about ViciECM is it's easy to configure and setup your workflow. It is also easy to customize. Very good security for your data

Needs some improvement on their dashboard. It can be minor or major improvement, as long as it helps its stability.

Overall It's a wonderful Software for Small & medium scale operations. Could be useful for large Enterprises too provided their expectations are limited to EDMS. The software has served our purpose of digitazing all our customer documents including PDC's.

I've found VICIECM to be a straight forward product that works on established core Software principles. It delivers exactly what the Software is meant to do with mostly easy to use GUI & options. The product doesn't complicate itself with too many unnecessary options & do not venture into areas that's outside its core framework & customer expectations.

The software needs to improve a bit on the security assignment policies & management where I've found it to drag a bit once you have accumulated data. The company can also think of integrating an efficient, cost effective OCR into their product.

Its very user friendly system. With in one you can learn the system how to operate.

Workflow & product capable to integrate with any software

Report need to improve dashboard need to stabilise

We use ViciECM to archive old payments using RMS, manage new payment workflows and also replace all physical movement of files using DMS, especially during the COVID 19 period.

The most usable piece of this software is the ability to depict the physical flow of any job into a system-managed workflow. It doesn't end there, it actually gives your a way to edit and manage these workflows.

It takes more time to have the technicians trained. Above all, you cannot manage the workflows without the software managers/owners getting involved.

value for money , Ease in use and training , most recommended

workflows , ease of signature , security in DMS , hyperlinks , reports and excel conversion , ease of customization , support from team , Vicidocs and patch in all office applications

Call Logging and tracking Forms based workflow Authorized and globally known digital signature principles Integration with Orion ERP Option for OCR

my over all experience is good and some times puzzle in problem like append not done and files not saving, and some other issue.

Scanning and files Compression viewing etc.

you should improve the client software look and feel and dash board and some software option and make all scanner compatible with this software.

We are using this product from more than last 8+ years now and so far it is running smoothly as designed. No major issues faced and support team is quickly helps in case of any minor issues. Very much happy with the product.

It is easy to implement and user friendly.

No cons so far. Software is working as expected.

Extremely very good software

Folder hierarchy indexing, search and retrieval, Auto creation of folder given range, Scanning of documents

Share documents to external users who are not the user of DMS application but present in different dept.

we are using this product more than 12 years now and its a very much matured product

search and retrieval good feature of ViciECM. scanning of documents is also good feature

sharing it external users is not present

Excellent!

It is cost effective tool for Document Management.

In our use case we have not find any cons.

Excellent support services. and ownership of the support team.

Ability to have a traceability of the records , and a procedural approach. Quick retrieval of the records.

Need more reporting, and more flexibility on the administration behalf.

Easy and safe to use, Data security and integrity

If provided with multiple document categories for indexing and reports to be available with some required or flexible fields.

Patient Document Upload in DMS and viewing that in patient EMR.Supporting other staffs for viewing these documents

Some errors like some time documents can't upload because of size.

So far its a stable product

Ease of use Easy to integrate with existing ERP

No other issues reported or identified so far.