All Zoom Workplace Reviews

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Barry

Information Technology and Services, 2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed August 2021

Zoom Meetings - Cheap and Easy Solution for online collaboration

User Profile

Jennifer

Verified reviewer

Retail, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2020

Zoom has allowed us to continue holding our meetings

I've been utilizing Zoom to talk and meet with my collaborators while we're isolated gathering. With the current pandemic, Zoom has become a practically day by day program that I abuse for both work gatherings and virtual meetups with companions. I truly like how you'll have various clients on straightforwardly. I'm prepared to speak with various video calls. I abuse them for chapel meeting week by week and that they are incredible.

PROS

I am exceptionally happy with this product so far. I abuse it for a course that I'm taking, additionally on meeting with clients. The experience is magnificent. I'm hearing impeded and that I am marking to everyone on Zoom video meetings. With Zoom, we will video visit with them likewise as screen share, it's helped us continue pushing ahead through the franticness.

CONS

It can get mistaking for some clients legitimately with talking and commotion. Regularly need to have clients quiet for better solid quality. fixing a substitution meeting on the iPad took a touch you-tubing, yet after we made sense of it, it had been simple.

Reason for choosing Zoom Workplace

I found it a simpler alternative to use than several others we had in mind. Our team can use it without the need for a long learning process.

User Profile

shivani

Verified reviewer

Biotechnology, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

Ease of organizing and conducting meetings with zoom

My overall experience has been great. I have used other apps with the same functionalities but they are nowhere close to as user friendly as zoom is.

PROS

Zoom is very intuitive and user friendly. They have made their features so obvious to the user that I never had to use any tutorials to understand different things. Their feature to use different filters is very convenient and using a custom filter makes it all the more appealing. It is also easy to sync and integrated other apps like gmail calendar with zoom.

CONS

The feature of saving chats or the fact that every chat is saved by default for the host to access later, this can be an issue for multiple reasons. This borderline is a privacy issue specially when a teaching session is conducted over zoom with several hundreds students. Not many people know that this exists and might involve in discussions that are private but they actually are not since a copy will be saved by default and sent to the host. There can be more transparency around this.

Marcius

Verified reviewer

Marketing and Advertising, 1 employee

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed July 2021

After the pandemic, everyone in the field knows about Zoom, but many 'normal' people still don't...

It gets the job done, it has many features, and has a generous Free plan for one-on-one meetings. It has a general use type of service. It's like a reliable hammer - good for most things, but not good for many specific things. So if you need something more specific for your use-case, then there are other things out there that might be better suited for you. Of course, if you just need something to throw a presentation every few months, or every now and then, then it's pretty good for that. Although the price then doesn't justify the low use case for the presentation side. And if you're just in it for the one-on-one side, then you have better options if you're willing to invest and if the cost is justified for you. But at the same time, if you only need it a few times a year, then Zoom or Skype can get the job done in a reliable way. So I would say, don't dismiss Zoom, but don't fall in love with it either, if you're doing frequent presentations.

PROS

The free plan is pretty generous with up to 100 participants for 40 minutes. It's great for many small-purpose presentations, but don't get extended with Q&A. Mostly the free plan is great for one-on-one since it's not time-limited. It integrates great with WordPress through many plugins, or Book Like a Boss, CalendarHero and some other scheduling tools. The quality of audio is good most of the time. Same as for the video, good most of the time. The added advantage is that now, with the pandemic, it got more press and more people learned how to use it as well.

CONS

I don't like the fact that software needs to be installed. It does have a web version, but even then it's less reliable. It requires a learning period to get on how to use it. If you have a co-host who isn't familiar, it becomes an embarrassing trip to start teaching them in the middle of the presentation. Many times, when I was a participant, not a host, I could see the hosts struggling with settings and getting things to work. Some hosts don't even know how to mute participants so it gets very distracting. It often glitches due to either the internet connection or some other reason, but I have a very fast internet speed that doesn't present me any problems in other tools. Some things about the tool aren't intuitive, and they haven't fixed them or changed them at all, in all this time, and I'd imagine, a huge amount of feedback. Since it's mainly software-based, people with Windows 10 S will not be able to use it, and you'd have to instruct participants how to "Join from browser". If it just you, one-on-one it's no big deal, but when there are more participants, each having their own problems, then you've got a problem.

Niki

Health, Wellness and Fitness, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Easy to use a must have for any coach, teacher or online business

It’s been pretty good so far… 20.00 something a month and have most of the features. Webinar was too expensive to keep though so got rid of it.

PROS

Easy to use. Can steam into Facebook or YouTube. Good to use to record lessons. Great for online appts and coaching calls. Like to record to cloud

CONS

Expensive for webinar feature. Sometimes would crash during mercury retrograde. Zoom sometimes gets fuzzy.

Reason for choosing Zoom Workplace

Because it was easy to use and a lot of other people were using it for meetings

Reasons for switching to Zoom Workplace

I dunno just stopped using it and found zoom was easier to use… and a lot of people were using it.

Darren

Consumer Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

Easy to use, great integration with Microsoft Outlook and Slack

PROS

I like the ease with which to use Zoom. It has great annotation tools to be able to draw on the screen to show what I'm talking about, has a nice integration with Outlook to be able to automatically add a zoom meeting link to a meeting that I'm scheduling, and then Slack reminds me and sends me that link when it's time for it.

CONS

I can't think of any cons. Seems to be the standard in remote meets. I prefer it over some of the competitor meeting spaces that some clients prefer to use.

Anonymous

1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

Daily Sales Person Uses Zoom

Overall I like it. I like the clean UI on the app on my computer. It is easy set up (on an end user side). I love the draw feature.

PROS

- As someone who gives product demos/onboarding, the ability to draw on the other persons screen is a must. - Easy screen share options - Private messaging in calls

CONS

- It can be prone to crashing a bit. This week it "unexpectedly" quit 3 times. This is annoying when I am suppose to be giving live product demos to potential customers.

User Profile

Sabrina

Verified reviewer

Media Production, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

The #1 meeting app

It has been great, easy to use for online classes and for meetings as well.

PROS

I like that if my son needs to have online class he can use zoom without any issue, you can add quite a few people to the room without any glitch or concern. You have the option for whiteboard so the teacher can write and teach at the same time.

CONS

Sometimes when it go past 35 minutes it tends to logs off.

Dara

Marketing and Advertising, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

Great as long as you have excellent internet

Overall, Zoom is great, as long as you have a very steady and reliable internet connection. Our offices are in a rural area so we have some issues occassionally.

PROS

Zoom has a ton of awesome features that other similar tools do not, such as the simplicity of break out rooms and the ability for government employees to use it.

CONS

The only downfall with Zoom is that even hard wired into our internet connection, sometimes I will lose connection if someone is sharing a video. It's really frustrating.

VEDANT

Accounting, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

Usefull as well as convenient

PROS

Easy to use as well as easy to schedule No need to invest long time for setting any meeting. Features are also use easily in one tip.

CONS

Overall it is good not any cons from my point

Nicky

Verified reviewer

Textiles, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

3

Reviewed March 2024

Zoom is amazing for remote meetings

I've only had to use Zoom a handful of times recently but it was helpful so that I didn't have to miss work to attend a school conference or meeting.

PROS

I like that I do not have to be in person to have a meeting or conference. I am not missing important meetings.

CONS

Not being able to sign on until the admin is logged in.

User Profile

Jeremy

Verified reviewer

Financial Services, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2019

Virtual meetings with lots of features

As a coach, I did not want to limit my clients to driving distance, nor do I want to keep a dedicated office that I can bring "strangers" into, outside of my home. Zoom not only allows me to meet seamlessly but allows my clients to meet comfortably in their own home (and not have to worry about baby sitters, etc). The ease of use and multi-platform support removes any compatibility worries when setting meetings.

PROS

This software is easy for my clients to set up for a meeting with me virtually. I love that I can share my whole desktop, one window on it, a selected part, or even share the screen of my phone. I've used this to meet on a Mac, PC, iPhone, and iPad. This has options for recording meetings, setting defaults for audio/video, etc. You can do group meetings and allow client(s) to share or control my desktop. One thing I've only used occasionally is assigning a unique meeting ID for each meeting. I just use my standard ID so I can incorporate it into form emails and my scheduling software.

CONS

The free version limits group meetings to 40 min (but it's the free version; I do meet with others who have the paid version and it's great)

Reason for choosing Zoom Workplace

The free version (which I am currently using, but colleges use paid) has lots of features and a higher quality experience than other free platforms. And since my business isn't huge yet, having a quality free version I can later upgrade is great.

Reasons for switching to Zoom Workplace

I used to use Google Hangouts, but it didn't have the same video quality or professional feel. Since Hangouts is browser-based, it opened the doors for incompatibility and restriction of devices for my clients.

Ben

Management Consulting, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Zoom is the Industry Standard for Me

We have used Zoom for a little over a year and it has been an amazing experience. We moved to Zoom from Webex, after people constantly having issues with that platform. Zoom has been a night and day difference with user satisfaction sitting at a much higher rate than it was before.

PROS

What I like most about this software is that it is reliable and provides a much better user experience than the competition. One of the features I love is that it will automatically detect and connect to a zoom meeting when you are in a zoom room.

CONS

The only negative that I can think of is that their support could have been a little better / faster responding to issues. They aren't as bad as some companies, but they weren't the best that I have experienced.

Reason for choosing Zoom Workplace

Ease of use, integration with other products, and the positive results we saw from our trial with them.

Reasons for switching to Zoom Workplace

Poor performance and complaints about Webex.

Robert

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2019

Zoom

We have two department using this exclusively for meetings, and event conferencing.

PROS

This software is very easy to use. You are able to send multiple invitations for meetings, and have access to all standard meeting tools. You can also view recorded meetings.

CONS

I do not like the subscription schedule, and renewal process. It has been very hard to get them to line up the accounts to coincide with the fiscal year. Other than that, the product is great.

Reason for choosing Zoom Workplace

We only use this for our home office programs. Organizationally, the majority of our users use Adobe Connect and Webex.

Reasons for switching to Zoom Workplace

a few departments were using this with a pilot program and were happier with this than the Adobe connect we already had. The cost was a little cheaper, but Adobe did offer some additional features.

Dima

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2021

Let's Zoom!

Remember the time when everyone was saying "Go google this"? Well, there is a new word in English these days - let's Zoom )) An incredible alternative to Skype, this software allows you to easily connect with others across the globe via your phone or PC. The others don't even need to have Zoom installed - they just need the invitation link!

PROS

Firstly, you can have quite a few participants - and if you are the meeting leader, you can turn off all their cameras and mics. Very useful for those colleagues who are not very self-aware. Secondly, the amazing screen sharing feature - where I can also give control to another participant over one of my open programs or my whole desktop, while conversing all the time. Talking about TeamViewer on steroids! Another massive plus is that in the free version you get your own free meeting with a unique link and you can reuse it again and again. In this way, people eventually know your "zoom address" )) and can contact you easier! Or they can just add you to their chat/contact list and zoom you whenever they need your assistance.

CONS

The one thing that is very annoying is the Waiting room... Often I would invite people to my Zoom call, only to find them stuck in the waiting room and unable to join. I myself had often been stuck in others' waiting rooms as well. Trying to turn off the feature in the account settings has no effect - apparently this is mandatory. If Zoom devs would reconsider this and allow us to turn off waiting rooms, Zoom would be much better.

Reason for choosing Zoom Workplace

Zoom is more feature rich and I prefer it over Google Meet.

Reasons for switching to Zoom Workplace

Skype is much less intuitive and is slower than Zoom

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed April 2020

Do You Zoom?

The software has been essential to our business. We use the video and audio connection, the screen sharing, the white board, and the chat functions.

PROS

Who does not Zoom these days? Since COVID-19 quarantining and social distancing has kicked in, Zoom has been indispensable. I like the ease of use, the screen share functions, the quality, and the recent upgrade. UPGRADE: Being able to hold a zoom meeting or class for more that 40 minutes is essential for flow and productivity.

CONS

I have been less than impressed with the customer service. I know they must be overloaded since COVID-19 entered the scene, but I am frustrated with the loose ends of the customer service department. The wait time for a service rep to get back to you is upwards of two to three days. As a paying customer who has NO access to her zoom room, I believe I am being beyond patient with Zoom. I presently use my business partner's Zoom room unless she is in there first. Then I use a "free room" and deal with the 40 minute time limit for 3 or more students in my classroom.

Reason for choosing Zoom Workplace

I was most familiar with Zoom. I own a tutoring center and I am a trainer for an International Health and Wellness Company. I have used the Zoom platform for years in my capacity as a trainer. When I needed to make the decision for an online classroom for my tutoring center, I naturally gravitated towards Zoom. I had many parents and friends who offered advice (unsolicited). In spite of contrary advice, I went with Zoom. Now, if they would just call me back and resolve my account issue, I would be much happier!

Anonymous

2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2021

Reliable product for online meetings

Having been hit by the pandemic, zoom meetings was our rescue. The ministry of health had given a directive that we maintain social distance and also avoid crowded places. To ensure we observed this directive we resolved to work from home. We were able to meet online and carry out our usual meetings with no problem with the help of zoom meetings. Some of our customers also preferred online meetings since it had cut transportation costs to our offices and saved their travel time. The ability to share screens is so fantastic since everybody in the meeting is able to follow what is being presented. One is able to choose between using audio and video when joining meetings.

PROS

Zoom meetings is easy to use. Integrating zoom meetings in our business was not that problematic to us as users in our organization. Some of the features that we found helpful include: 1. Screen sharing. 2. Recording of meeting proceedings for future reference. 3. Ability of the host to mute all meeting attendees to avoid interruptions during the meeting. 4. Chat section for questions and answers.

CONS

We experienced droppings from the meeting especially when our network connectivity was down and when one has limited storage. Sometimes when one drops from the meeting and maybe there were questions and issues raised in the chat section, when he/she joins back he/she cannot retrieve them.

Reason for choosing Zoom Workplace

Zoom is relatively cheap and easy to use.

Reasons for switching to Zoom Workplace

Zoom has features that our organization needs.

James

Media Production, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed March 2021

Solid product for online meetings, events and training. Poor customer service

The UI and functions are right on the mark for use. Adoption rate was high over all, with the exception of very young users and ones over 60.

PROS

Functions, server speed, adoption rate was hight and required less technical support for users. It's popularity aided in the decision to use it. Already had experence with it pre-pandemic.

CONS

Custoemr service is often non existant. I submitted two technical questions. After 6 months there was still no answer. When there finally was, it was a 'sorry it's been hectice,' and a 'we're going to close this ticket' reply. Keeping people up to date with release is an issue, but most keep up.

Reason for choosing Zoom Workplace

Lower cost. Also Microsoft Teams has a very low adoptoin rate because of it's complete UI and reuirements for other memberships.

Reasons for switching to Zoom Workplace

See next answer

JOSE

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2021

Moving to Zoom

My experience with Zoom Meeting is excellent. It meets virtually all the requirements I need for my online meetings and classes. In the area where I live the Internet connection is not very good, but I still have no problems using Zoom.

PROS

For my work, the most important thing about a videoconferencing platform is simplicity and reliability. I found both in Zoom. Moreover, it became a very popular platform and nowadays it is known to most people. That simplifies the organization of meetings and classes quite a lot. It also has permanent updates and improvements. One of the features that I liked the most from the beginning is that it works very well on virtually any device, both mobile and desktop.

CONS

I would like to further customize the welcome screen that is displayed to participants before the meeting starts. Also the window to join a meeting could be improved, at least in Spanish language (I use Zoom in Spanish). The messages are not totally clear and some people get confused, especially when using the platform for the first time.

Reason for choosing Zoom Workplace

I chose Zoom because I found it more reliable and better suited to my needs.

Reasons for switching to Zoom Workplace

I switched platforms because Zoom offered me a much better service, in every way, for practically the same price.

Christine

Health, Wellness and Fitness, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Zoom Meetings - The Best Virtual Classroom

We have been looking for a software that will allow us to carry out our virtual classes and Zoom meetings just fit the description. So far twice a week we have interactive classes that carry over 100 students. Through this app, students can join via computers, tablets or even phones which makes it a flexible mode of learning. Through this, we have been able to even cater for the needs of the hearing impaired through spotlighting of sign language interpreters which was not possible via Microsoft Teams.

PROS

I have been using zoom Meetings for my classes and webinars. I like it that I can raise my hand to object, ask a question or give feedback. Through the chat session, I have been able to connect with my classmates. Clarifications on class assignments have also been made via chats. I am also able to give my contribution in class through both audio and video which gives the real classroom feel. Through screen sharing the lecturer can be able to bring various issues to our attention. Break out rooms, help in intimate group discussions. With host being in control of the audience, they are able to mute and remove those who seem to contravene the rules. Given that we had classmates who were hearing impaired, spotlighting of sign language interpreters helps in making it easier for them to understand the class proceedings.

CONS

It is very sensitive with internet connection, a slow internet connection leads to interruptions with audio and video. The basic subscription, which allows for 40 minutes is barely enough for a meeting. It reaches a time, when the app freezes, which makes it difficult to know if its the connectivity has issues or its the app. If at all screen sharing is happening, it leads to the audience lagging behind and missing out on important information.

Reason for choosing Zoom Workplace

The pricing was appropriate as well as interactivity.

Reasons for switching to Zoom Workplace

We needed the Spotlight Feature to enable us incorporate the hearing impaired as well.

John

Computer Software, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

The industry leader in my opinion!

In a post COVID-19 world, Zoom has enabled our business to maintain is epic culture and stay connected with our teams, vendors and friends. Zoom is an indispensable tool for our business!

PROS

Zoom's ease of use, coupled with its excellent video quality and features make it the leading product in the video collaboration space and the one to beat!

CONS

Lack of branding support, occasional choppy video and audio, lack of a true MDM offering for device management are the main drawbacks with Zoom. But the sky is the limit and i'm sure Zoom will continue to improve on the product.

Reason for choosing Zoom Workplace

Lifesize was overpriced and under performing. the support structure was lacking as well. We weren't as impressed with the video and audio quality of the product either.

Reasons for switching to Zoom Workplace

Google didn't offer the robust management and support that Zoom offered. additionally, we received numerous feedbacks regarding the clunkiness and usability issues associated with Meet. Zoom was the logical choice to fill the gaps and provide a better end-user experience.

Benetta

Accounting, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2021

ZOOM my Preferred Meeting Application

ZOOM is an every day part of my life. ZOOM is used at my workplace and in my personal life and in my spiritual life.

PROS

ZOOM is easy to use. It is easy to join. It is great to see and hear, as long as everyone is on a strong network system. ZOOM is easy to setup. ZOOM video toggle is easy to use and a much needed function. The chat feature is very good.

CONS

You have to look to hard to find the sharable zoom full information. It is not located in an obvious place on the screen. I do not like the chat box to pop up on my screen every time someone enters information into the chat.

Reason for choosing Zoom Workplace

ZOOM was a better fit for our needs and was the most user friendly and the most popular that people had heard of or actually used.

Reasons for switching to Zoom Workplace

ZOOM had more functions and features.

Pranjal

Media Production, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Best tool for remote work

I have been using zoom meetings since last 3 years now and use it frequently for remote work, online meetings and conferences. The fact that everyone knows about zoom and has the app installed makes it the goto choice for video conferencing and webinars. The fact that it allows sharing system audio makes it unique and very useful for remote work in areas such as video editing etc. You can for eg share your fcp x screen and not just share your video but also fcp x audio.

PROS

The ability to share system audio makes this platform the goto choice for remote work and for online meetings. No other application allows you to share system audio and others only allow sharing browser audio.

CONS

The free version is limited and it simply ends the meeting after 40 mins. Also there is no way to get remote access as allowed in anydesk etc.

Reason for choosing Zoom Workplace

Ease of use, ability to share system audio and clear voice clarity along with real time screen sharing makes zoom a clear winner.

Reasons for switching to Zoom Workplace

Google meet does not let you share your system audio and hence it is not conducive for remote work and remote meetings.

Irene

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Zoom meetings will continue even after COVID

Zoom meetings have changed the way we do business. And will continue to do business. I don't think we will ever go back to in person meetings in the future, we may do a hybrid of IN person and Zoom, but the majority of our attendees want to stay with Zoom for ever.

PROS

With the start of COVID, our business was forced to cancel all in person meetings. We now use Zoom for all our committee meetings, 5 per month, and Board of Directors meetings, once a month. It has been a game changer for us. no more , " I got stuck at the office or in traffic and could not make the meeting" no more rushing around to get to the meeting location on time,. No more delayed meeting start times because we don't have all the necessary participants. Everyone can join from where ever they are , on what ever device they have. Phone, tablet, lap top or desk top. The "waiting room " is a must have feature for us as we need to verify the user before they join. We also move users to and from the waiting room during the meeting to have discussions about sensitive issues that not everyone should be hearing. The screen sharing is also a must have feature for us,.no more printing out a packet of documents for every meeting.

CONS

it would be nice to have a feature that "forces" the participant to enter more information than just a name. We get people putting in slang names and then we have a hard time identifying them. If there was a feature to turn on for "address" it would help us tremendously. We currently have to look up each user in the waiting room in our database to verify they can have access to the meeting.

Reason for choosing Zoom Workplace

Zoom is much easier for all the participants to use. nothing to download, just log in with the meeting number and passcode. We have users of every age and demographics. Zoom suits everyone

Reasons for switching to Zoom Workplace

Zoom is much easier for all the participants to use. nothing to download, just log in with the meeting number and passcode. We have users of every age and demographics. Zoom suits everyone

Akshay

Mechanical or Industrial Engineering, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

Zoom my lifeline since 2+ years.

I highly recommend this software to educational institutions and organizations who need to connect with multiple persons in different locations without any doubt.

PROS

As I am well aware of its capabilities and flexibility of this inexpensive software which could me used in windows as well as in mobiles.The things which specially points out is that your meeting datas will be more secure here.User friendly interface, and it gets better day by day.The waiting room feature is awesome.Easy sharing of meeting ID's is possible.Specially charms and entertains with filtered provided.Hiding the participants who don't want to show up is available here.Recording facility is a pointed out one, really thanks for that.And you are provided with essential key board shortcuts.

CONS

Zoom free version initially used to suspend after continuous 40 min usage.

Reason for choosing Zoom Workplace

User friendly and highly rated and used product.

Reasons for switching to Zoom Workplace

Zoom felt more capable and flexible for my work.

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