Forumbee
About Forumbee
Forumbee Pricing
For detailed pricing, including all subscription plans and services, please see https://forumbee.com/pricing
Starting price:
$250.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Forumbee
1 - 5 of 18 Reviews
Grigory
Verified reviewer
Research, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Only compliments
We were able to set up a site that had a customised digital library, forum, member profiles, and built-in live event broadcasting within just a few weeks. Thanks a lot Forumbee!
PROSThoughtful, simple and well designed, Forumbee's software is easy to use and simple to set-up and customise. Our team and the platform's users find it very intuitive. All the essential security and reporting features are also available. Many thanks to [SENSITIVE CONTENT HIDDEN] who helped with the design, account set-up, support, training and everything else for the project.
CONSThere could be one or two additional features (e.g. Zoom integration) but it's better to have a simpler well-built product than some of the complex services available in the market.
Reason for choosing Forumbee
Better design, better support, faster installation.
Reasons for switching to Forumbee
Forum functionality was lacking on Moodle.
Vendor Response
Hi Grigory, thank you very much for the review! We are happy to hear that you have been extremely satisfied with your experience! Your feedback on additional features you would like is very helpful and we are considering these for future product updates. We look forward to continuing to support you in the growth of your community!
Replied May 2021
Lina
Verified reviewer
Education Management, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Easy to Use Community and Knowledge Base
Overall a great experience with implementing the tool. Our Forumbee instance looks exactly like our own site and it blends in seamlessly.
PROSThe Support I received from Forumbee was great! Our Account Manager was with us for the whole journey and I appreciated their willingness to help and answer any questions we had.
CONSThere's little things here and there like we wish we could make events recurring.
Reason for choosing Forumbee
The price and the low amount of dev resources needed for implementation.
Vendor Response
Hi Lina, thank you so much for your review and sharing your experience! We are thrilled that your journey with Forumbee has been positive! We appreciate your feedback on events and will share that with our product team. Looking forward to continuing to work with you and your team! Cheers!
Replied May 2021
Daniel
Computer Software, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2021
Thoughts on Forumbee
This has been a very good tool for Incorta and got us a really great community site with almost no build effort on our own.
PROSThe product is really easy to use and administer. The customer support is world class, consultative, and creative when it comes to problem solving.
CONSThere certainly are areas of the product I wish were a bit more configurable, like showing information about posters to others, allowing for posters to carry badges or show accomplishments.
Vendor Response
Hi Daniel, thank you so much for your review and sharing your thoughts! We are thrilled to hear that Forumbee has been a good tool for your community! Thanks also for your suggestions for improvements and will share that with our product team. If there is anything else we can do to assist, please let us know. Thanks again!
Replied May 2021
Christine
Marketing and Advertising, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
The most intuitive SAAS product in our tech stack
We’ve had an amazing experience with Forumbee - from the demo stage in learning about their product to the launch of this service across our entire company. [SENSITIVE CONTENT HIDDEN] is fantastic to work with - I appreciate we’ve had the same contact the entire time making the onboarding process seamless. The service is intuitive, highly customizable and was an incredibly smooth experience to get adoption quickly across the entire company. As someone who tested multiple knowledge management systems over the course of a year and could never find something that met all our needs, Forumbee solved so many of our problems. We’ve had no issues whatsoever after deciding to move forward with them. I could not recommend them enough.
PROSAfter a year long search, we settled on Forumbee and couldn’t be happier with this decision. Whether you’re a user or admin, the user experience is incredibly intuitive. In addition to this, the service we receive is fantastic, especially from our dedicated rep [SENSITIVE CONTENT HIDDEN]. She responds to every question within a matter of hours. We are a very process heavy organization and this service has been a game changer in having a central hub of documentation, giving our people the answers they need in the quickest and easiest route.
CONSWhile the customization in matching our website is great, there’s limitations in how much we can customize within an actual article like easily embedding videos.
Vendor Response
Hi Christine, we are thrilled to hear you have had a great experience with Forumbee! Thank you very much for your feedback and your kind words! We look forward to continuing to support you and your team. Thanks also for the feedback on article customization! We will follow up to assist with that.
Replied May 2021
Apryl
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Forumbee is amazing--and it's the customer-centric focus that makes it so!
Exceptional. Forumbee has been responsive to each and every one of our queries and concerns.
PROSForumbee staff members consistently go above and beyond to address our concerns and try to meet our unique needs. They have built so many customizable features for us that I'm positive other customers are not requesting. In addition to the stellar service, this software is easy to use, beautifully designed, and thoughtfully created. Loving the software you (and 400+ others) use on a regular basis is important!
CONSThere are some text formatting challenges in the use of this product. For example, text formatting transferred from another document is not always retained. Additionally, the more our community/posts grow, the more difficult it becomes to search with accuracy. Forumbee has made improvements in these areas and continues to do so.
Reasons for switching to Forumbee
It was too operationally costly to continue to support these systems in-house, especially given these systems were not in our realm of expertise.
Vendor Response
Hi Apryl, thank you so much for your amazing review, we are truly grateful! Our team has enjoyed working with you and the Kiva team over the years and are thrilled that Forumbee has been a valuable solution for your organization. We look forward to bringing continued improvements to text formatting and search functions. Thank you for your insights and feedback!
Replied May 2021