Service desk is always very responsive and helpful which has been important for us as our software usage changed time to time.

The software is very customizable and the developers and support team are very knowlegable about how the product can be configured for your organizations direct needs.

I enjoy the ability to customize areas that are useful to our facilities.

Cost Effective solution thats was easy to support.

Great company that is always moving forward. Fun to work with, innovative and true partners.

There are other aspects of this software that I don't access as they are difficult to navigate and not intuitive.

We have been using the Perspective system since the summer of 2008 and have been very happy with it.

The product is affordable, and easy to use and track incidents. It also provides a great ROI and helps prove a security department's worth.

The customer support is very helpful and will return requests in a timely manner.

The only complaint I have is that sometimes the program runs slowly.

There i have find multiple user friendly options and easy to access the and accurate results in the reports.

I like the feature of the chimes when someone else makes an entry so you know it has been entered. It seems like a small thing but is very helpful when busy and working on other duties.

Its parent company has changed and longtime users may perhaps be unaware of the company's future relative to the product.

Excellent products and an even better team to support the products.

Apart from all the features, the following are a few notable mentions: the application is easy to use, the graphical user interface is simple and intuitive.

My staff complain that they cannot get what they need using onboard tools and are dissatisfied that they have to purchase other software to run the reports and analytics that they need.

Excellent tool for documenting incidents; and subsequent report generation.

Upgrading from version to version is quite disruptive to our operations and we have typically found a fatal error the past few times we have upgraded.

An excellent tool to build your audit world, plan, mandates and reporting based on your needs.

Very good tool to generate quick and accurate reports, to be able to carry a documentation of the incidents is great.

Lagging is a huge problem when several people are calling out checks at the same time and I cannot keep up because the program is running so slowly.

I greatly enjoy working in the system, the Resolver team in fantastic and very responsive. Any issues that may come up (rare though they are) are handled quickly.

Best of all, they not only took our suggestions to customize our product, but rather took those suggestions and customized the base product which gets rolled out in an update to all users.

Working with Resolver has been a great experience, the application as well as the service delivery.

Some of the key information is not easily searchable, which means for long waiting periods. Moving files into the program is limiting.

I like the ability to have multiple users work on the same file at the same time. The ease of creating reports frees up my time to do other tasks.

On a monthly basis, we take in more than 1,200 incidents. The Perspective product is the vital backbone to our investigations unit.

Having previously submitted evidence from prior audits is very helpful during audits in progress. While the product is great, the support team is what makes the overall experience the exceptional.

What a relief to join an organisation with good clear processes for me to follow. Over the years we have loved the updates and improvements which make it easy to use.

Inducting and training new staff simpler and more time-efficient. A useful tool for refining and simplifying business processes.

The software is so easy to use, intuitive, logical & quick. Customer service was fantastic & very friendly to new users, and the short training videos and free webinars are insightful.

Good place to find how to do tasks - relies on staff to enter their procedures. Used mostly for entering complaints and compliments.

Inability to copy and paste or reuse individual activities. Inability to turn hovering display off.

Ease of set up, use and management (Improvements).

Of course you need to map out the process in the format of activities, tasks, notes and attachments first - that's the hardest part. Entering it is quick and easy.

Processes are easy to map and new users can be quickly integrated into the new system.

Inability to format procedures to visualize what changed from the previous revision. Not able to match up training records with the procedures.

I think that the best thing about Promapp is its simplicity.

However, the speed and bugs in each upgrade for a client hosted version is very frustrating.

More advanced things as process timeframe and costing is possible and made easy.

Hard to write up IF statements. Hard to use the editor - will not allow you to cut and paste tasks.

There is very little I can criticise about this software; the value comes from its content and configuration.

Its exceptionally easy to use, has streamlined our QMS and audits, and is helping identify process gaps and opportunities for improvement.

Promapp is really easy to use and customer friendly. Promapp dashboard is really clear and help all staff to know in just one look what are the items that need their attention.

Really like the interface when you're building a process, it was logical and intuitive.

Linking a process with other processes does not work all the time depending on where the link is placed. Entering Inputs/Outputs is not easy understandable for a user.

That's why most successful programs and software don't require login access when simply sharing something.

I have only used the free trial but thus far it seems like an excellent product though I cannot comment on what the price would be for the full version.

US Dollar

Resolver’s risk management software is a cloud-based solution for midsize to larger enterprises that serves customers across a variety of industries and business needs. These industries include banking and financial services, healthcare and hospitals, insurance, academic institutions, critical infrastructure organizations, airports, oil and gas, utilities, manufacturers, pharmaceuticals, hospitality, high tech, government, retail, real estate, and more.


The software enables users to manage their risk aversion and mitigation plans, budgets, and forecasts all from a single solution. It assists in connecting risks to incidents, so that assessments of what could happen are linked to what did happen. With this connection, you can quantify the impact of your risk mitigation plans, identify where your risk register has gaps, and where risk assessments were overly confident. Users can create customized reports and make data-driven decisions with full visibility into their organization.


Resolver’s software is cloud-based and is supported on desktop, tablet, and mobile devices. Key features include automated risk processes, custom trigger alerts, risk scoring, real-time continuous risk assessments, configurable drag-and-drop dashboards, ISO management, response management, internal controls management, ERM, and ORM. It can be integrated with incident management, compliance, IT risk and compliance, vendor risk, and internal audit applications.



LongDescription

Case Management

Enterprise Risk Management

Safety Incident Management

User Management

Exceptions Management

Sarbanes-Oxley Compliance

Status Tracking

Operational Risk Management

Mobile Alerts

Security Management

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Alarm Management

Real-Time Monitoring

KRI (Key Risk Indicator) Monitoring

Contract/License Management

Legal Risk Management

Task Scheduling

Active Directory Integration

SSL Security

Change Management

Policy Management

ISO Compliance

Single Sign On

Secure Login

Risk Assessment

Project Management

Approval Process Control

Risk Analysis

Event Tracking

Customizable Fields

Collaboration Tools

Assignment Management

Data Import/Export

Risk Management

Process/Workflow Automation

Assessment Management

Event Logs

Multi-Location

Self Service Portal

Risk Reporting

Contact Management

Audit Trail

Subject Profiles

Version Control

Internal Controls Management

Reputational Risk Management

Configurable Workflow

User Profiles

Mobile Access

Risk Scoring

Compliance Management

Real Time Data

Performance Metrics

Historical Reporting

Vendor Management

Issue Management

Risk Alerts

Controls Audit

Role-Based Permissions

Client Portal

Real-Time Notifications

Forms Management

Workflow Management

Visual Analytics

Asset Tracking

PCI Assessment

Inspection Management

Alerts/Notifications

Employee Database

Reporting & Statistics

IT Risk Management

Data Visualization

Reminders

Event Management

Customizable Templates

Response Management

Incident Reporting

Dashboard

Multi-Language

Audit Management

IT Incident Management

Alerts/Escalation

Real Time Reporting

Sourcing Management

Compliance Tracking

Reporting/Analytics

Monitoring

Customizable Forms

Incident Management

Records Management

Summary Reports

Business Process Control

Investigation Management

Corrective and Preventive Actions (CAPA)

Secure Data Storage

Contact Resolver for detailed pricing information.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Resolver

In Person

Live Online

Webinars

Documentation

Nintex is a workflow management solution that caters to a variety of industries including energy, health and life sciences, financial services and government. It is suitable for departments such as customer services, human resources (HR) and information technology (IT). The solution can be deployed both on-premises and in the cloud.


Nintex provides features such as document generation, process mapping, a mobile app builder, custom form creation and process automation. API connectors allow the integration of data with third-party business applications such as HR, IT and customer relationship management solutions.


Nintex also allows users to extract and analyze information from unstructured data, as well as predictive analytics and content management tools. The solution supports integration with solutions including Sharepoint, Office 365, Box, Salesforce and ServiceMax. Nintex provides its services on a monthly subscription basis. It is available on iOS and Android devices and provides support through online user communities and customer portals.



Resolver vs Nintex Promapp

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