All Wired Relations Reviews
1-16 of 16 Reviews
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Annfinn
Verified reviewer
Wholesale, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Great GDPR-Software
We have never had as good an overview of our suppliers, it-systems and processes as we have with Wired Relations. The automated GDPR reporting is brilliant. Wired Relations software and the great support has increased our understanding of how to handle GDPR and national privacy rules.
PROSThe automated GDPR reporting. Before we got Wired Relations, we did all the work manually in Excel.
CONSI don´t have anything bad to say about the product.
Reasons for switching to Wired Relations
To get it automated.
Peter
Information Technology and Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Easy and understandable GDPR - online (no Excel)
Wired Relations has helped us get a complete overview and most importantly control of all our GDPR tasks. We started out, like so many others, with excel sheets, but quickly ran into the realization that it is way to heavy to maintain. With Wired Relations now we can boast ourselves from having a great online platform with lot of features but still easy and simple to maintain. We can present the connections between different systems, which at the same time easily and simply update our systems, added new as needed.
PROSI am particularly happy about the Article 30 report that Wired generated for us.
CONSHmm... that i did'n find it before starting out with the Excel, i guess..
Reasons for switching to Wired Relations
To much manual work, not easy to manage, and did'n "give" us any help in our processes.
Vendor Response
Hi Peter, we are very glad to hear that you benefit greatly from Wired Relations. Thank you very much for the review!
Replied April 2020
Jógvan
Computer Software, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Great customer service
Great customer service! Probably the best I've experienced with any software purchase last 15 years.
PROSThe product made it relatively easy to implement necessary internal procedures for personal data.
CONSThere are a few UX issues that could be optimized and extra functions added.
Reason for choosing Wired Relations
Pricing included onboarding of the software. Most alternatives we looked at charged extra for onboarding and support.
Søren
Gambling & Casinos, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Wired Relations Review
Wired Relations has elevated our compliance in regards to GDPR legislation. We also use Wired Relations for other non-GDPR related areas such as general vendor management and regulatory obligation. The workflow in Wired Relations is very logical and we have integrated it to several other business areas.
PROSFirst of all we liked the good overview we got from mapping out systems and vendors. We now know what type of data is in which systems and what vendors they are related to. This made the GDPR artikel 30 report much easier to create and with higher maturity. We are also very fond of the task manager, that ensures maintenance of our compliance and many other recurring tasks and compliance obligation throughout the organization.
CONSWe find the Risk module too simple at the moment. We use a different tool for most risk assessment because of that. We are looking forward to seeing the new updates on risk assessments and DPIA.
Reason for choosing Wired Relations
We found the sales and implementation people at Wired Relations to be very professional and hands on in regards to the product. They didn't tell us what was the right thing to do, rather showed us a tool that gave us the flexibility to do what we think was right for us, but at the same time with a high level of compliance. They have also responded very well to the feedback and needs we had.
Sabrina
Translation and Localization, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
A rigorous framework, that allows to fit your company's needs
Wired Relation's approach from system mapping, vendor, and customer mapping to defining processing activities and implementing control activities allowed us to build a rigorous compliance environment step by step without ever having the feeling of being overwhelmed. Wired is flexible enough to adjust to our own company's needs (that is being simultaneously a data controller and data processor), even though the system initially appears to only allow a clear controller/processor divide. Apart from the easy and intuitive usability of the system, I would like to highlight the great onboarding support we received throughout.
CONSThe integration is very is to use and flexible enough to adjust to our own company's processes. The only critique I have on Wired Relations is that we encountered bugs during the set-up which led to double work. However, my impression is that they have a knowledgable development team at hand that immediately looked into the issue and assisted in solving the problem.
Louise
Construction, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2021
Structured data
Wired Relation has outstanding customer service, and this is where they win. The system is not perfect, but everytime a problem is discussed the team are always eager to try and find a solution or at least a work around.
PROSAn easy way of structuring the GDPR required documentation of data mapping, flow, data processing and data processing agreements. It's user friendly and makes it easy to pull out reports.
CONSCould use better folder structure in order to have one system for all documentation, however being a larger organisation folders are required to keep the structure easy to navigate in. We have been hoping to upload all documentation to the system, which is a large amount of data. The system yet have some developing to do in order to meet this expectation.
Reason for choosing Wired Relations
First of all since the system was available in both Danish and English. Second of all since the system have potential to become really great and hopefully our only place of GPDR documentation.
Jens
Real Estate, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Easy and effective compliance tool
We use Wired Relations for GDPR documentation and the system has matured our compliance quite a bit. Both in regards to getting a better overview and increasing the quality of our records of processing activities.
PROSThe tool is intuitive to work with and it gives a great overview of the different GDPR related elements. It was also easy to get started because of the intuitive interface and a good onboarding process.
CONSWe were an early adopter to Wired Relations, so there were some missing features when we started. But they have been quick to respond to customer feedback.
Marianne
Legal Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
GDPR Compliance and Governance
Wired Relation is a very easy way to establish the needed structure to ensure compliance with GDPR
PROSThe overview and simplicity Changes need only to be updated in one place
CONSIn some categories the detail level is too high - after my opinion
Reasons for switching to Wired Relations
The software I use to support GDPR compliance is up to my customers to decide
Mine
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Making compliance easy to manage
Wired relations covers our need for automation of our ISAE and GDPR compliance work with our existing set-up, and there are still a lot of features making it possible to further develop our compliance work which we are looking forward to exploit.
PROSA very easy system to manage with the possibility to meet company needs and reflects compliance as-is. All comes with a great customer service.
CONSA lot of new features we need is already in the pipeline, so nothing to come after.
Reasons for switching to Wired Relations
Time consuming manual work, made it difficult to manage.
Jan Ólavsson
Verified reviewer
Mechanical or Industrial Engineering, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
User friendly software with great support!
The software from Wired Relations makes it easy and straightforward to map and keep track of all the procedures and tasks in connection with GDPR and data protection overall.
PROSA great thing about the software is how Wired Relations have included a lot of helpful features, and still manage to keep it simple and easy to use. The support and guidance has been outstanding right from the start.
CONSThe product is very complete for what it is intended.
Sigurð Marner
Hospital & Health Care, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Good software, great customer-support
Integrating GDPR for a small company, wit no IT-, nor legal- department, can be daunting and time consuming. We do not have the resources to hire outside legal help to implement our GDPR. The combination of an, easy to use software, and Customer-support, helped us to manage our GDPR.
PROSWhat I like the most about this software is the set-up, combined with IT-Support. We are a relatively small company, providing care for the elderly. We do not have an IT-department, nor a legal department. Yet with an, easy to use platform, and regular contact with IT-support, we sorted out our GDPR.
CONSWe are currently not missing any features. Once you get past the learning-curve, the aspects of the product are not difficult to use. Integrating the software with our existing business process was not difficult, nor is adjusting or adding additional information to the software.
Carsten
Insurance, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
An easy switch from Word and Excel
We previously used Word and Excel for our GDPR documentation, and needed electronic support for updates and execution of tasks. Wired Relations has ensured this through a smooth migration from Word and Excel.
CONSNo problem. An easy and intuitive system
Oliver
Online Media, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Review of Wired Relations
Really really good customerservice and onboarding.
PROSWe use alle the features such as "Task", "Systems" and use it for tracking
CONSWe would like if the "task" function could be like a yearly kalender.
Vendor Response
Thank you very much for taking the time to review our software. Jacob H. Larsen
Replied October 2021
Beinta
Accounting, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
my opinion
We have managed to gather everything GDPR related in one place, which gives peace of mind. For example being able to attach the right document to the relevant process or systems and to get an auto generated article 30 report.
PROSWired Relations is a very manageable tool. It's easy to work with and easy to navigate in and the processing activities are very intuitive to fill out.
CONSWe have not yet had any problems with Wired Relations. If we have any questions or issues, we use the support chat and they are very quick to assist.
Rebekka
Oil & Energy, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Easy to use
It was very good to get Wired Relations support during the process. They are able to answer all your questions and they give very good guidelines. They know exactly what our next steps are and are pushing us towards the goal.
PROSThe products is very easy to use, you have a clear overview. It is very easy to implement.
CONSIt is flawless. I can recommend it to everyone.
Jakob
Maritime, 501-1,000 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Molslinjen acknowlegde Wired Relations
Very hepful, kept their promises and fast reacting
PROSThe software forces the user to take a position on various data which leads to ensuring GDPR compliance
CONS? I have not enough experience so far to evaluate this