All MakeShift Reviews
1-25 of 113 Reviews
Sort by
Don
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2021
Makeshift review
I really like the software because of it's ease of use, particularly with the mobile app and really don't have any issues with it.
PROSThe mobile app is every easy to use and allows our associates to see their schedules and changes plus it allows them to contact other associates for shift changes. It is also very easy to create our weekly schedules.
CONSThe only issue I have with the software (which might be on our IT's side) is when an associate asks for vacation time in Makeshift it does not integrate into ADP like the schedule does.
Vendor Response
Hi Don, thank you for your feedback! We are glad to hear your team has found value in our mobile apps. ADP does not allow us to input time off into their system, however we do offer the ability to sync time off from ADP into MakeShift for scheduling purposes. If you'd like to learn more, please reach out to us at support@makeshift.ca and we would be happy to assist!
Replied October 2021
Susan
Health, Wellness and Fitness, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2022
Makeshift in Strathmore
Overall experience is very good from the product itself, to the online support.
PROSIntegration was fairy easy, we had lot's of support. Features are easy to use and customize to what our company needs.
CONSOne of the features I would like to see changed is when an employee puts in their availability it shows up on their schedule but if a shift is requested on this day it does not reflect their availability and hours outside of the availability are still scheduled in. I have also found shifts have been put into the wrong schedule from that employee that requested and was granted the shift.
Vendor Response
Thank you so much for your feedback Susan! If you have any difficulties with your schedule, please feel free to reach out to our support team at support@makeshift.ca so we can investigate and correct the issue!
Replied September 2022
Rhon
Health, Wellness and Fitness, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed September 2022
Difficult communication for overtime
Overall good, except with above
PROSIt's easy to see what shifts are open and who's working them
CONSWhen you bid on a shift, you should be able to leave a note with it if there's a special circumstance like only available partial shift or if it would be overtime. This inability is beyond annoying when you have to email a scheduler first before bidding in special circumstances
Vendor Response
Hi Rhon, thank you for your feedback. We will be sure to pass along your comments to our product team for future enhancements to our product! If you have any other comments, please feel free to reach out to support@makeshift.ca.
Replied September 2022
Jennifer
Recreational Facilities and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
5 stars!
I've had a great experience using MakeShift. The program is very easy to use and any technical issues are dealt with very quickly.
PROSVery easy to use. Employees love the flexibility of being able to request days off and to switch/pick up shifts with their co-workers. The system has saved our Managers hours of work put in to scheduling and rectifying scheduling conflicts.
CONSAs an admin on the account, I don't have the ability to view the posted/dropped shifts in the same way a regular user on the app has. Having this ability would allow me to anticipate shortages.
Vendor Response
Hi Jennifer, thank you so much for your review. We're glad to hear that you've had a great experience and that your managers have been able to save hours of work! We appreciate your feedback regarding our shift exchange functionality and will let our product team know!
Replied October 2021
Christy
Recreational Facilities and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed September 2022
From a Recreation Perspective
Great overall and easy to use.
PROSEasy to schedule staff, love that you can copy schedules to other weeks, payroll download is clear and easy to understand, on site clock in and out feature as we have various work sites, can have different sites, jobs, shift templates.
CONSWould like that is the staff clock in early or out late that there was a quick way to have it match the shift time for hours worked/payroll. Say the shift is 9 to 1 and they clock in at 8:45 and out at 1:05 the timesheet shows 4.25 hours instead of the 4 they were scheduled for.
Vendor Response
Hi Christy, thank you for your comments! We do allow you to round clock in and outs to the scheduled start and end time. If you would like instructions on how to do so, please reach out to support@makeshift.ca!
Replied September 2022
Diane
Health, Wellness and Fitness, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Makeshift Empolyee Scheduling
Easy to update employee schedule, and keep track of daily requirements for staff
CONSnone that I can mention or think of at this point in time
Reason for choosing MakeShift
Ease of use by administration and staff
Vendor Response
Hi Diane, thank you for your comments and review!
Replied September 2022
Joanne
Health, Wellness and Fitness, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Health care worker Alberta review of Makeshift
Love this tool, use it daily.
PROSVery easy to use. I love using the 'dashboard' feature for a snap shot of exactly who is scheduled to come in for any given shift and what our needs are.
CONSWhen using dashboard - I would like a quicker way to forward to a date that is further out than a week or two. It would be nice to be able to advance without clicking for each day in between. Also, it would be nice to be able to see highlighted when we are over or under our baseline.
Reasons for switching to MakeShift
We were directed to as all rural sites were moving to makeshift.
Vendor Response
Hi Joanne, thank you for your review! That is a great idea for our dashboard, and we will be sure to pass along your comments to our product team!
Replied September 2022
stacey
Medical Practice, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed September 2022
Makeshift review
The most impactful part of makeshift for our hospital is that employees can see there schedule and request without calling the staffing office or contacting the unit. they are able to switch shifts and request trades in the app. we are also able to send announcements and individual messages if need be.
CONSI would really like to be able to see the history or shifts that have been removed from employee's schedule and also be able to re enable a trade if you accidently decline and forgot the dates
Vendor Response
Thank you for your detailed comments Stacey! Shift audits and histories are available - if you would like more information, please feel free to reach out at support@makeshift.ca!
Replied September 2022
Ashley
Health, Wellness and Fitness, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
MakeShift saves so much time
We love working with MakeShift. The customer support is super helpful and incredibly responsive.
PROSOur company switched to MakeShift a year ago and I wouldn't go back if you paid me a million dollars. Makeshift has made scheduling so much easier and quick! You can build out templates and schedule people out for months or even years. Employees love having their schedules at their fingertips and the ease of trading shifts makes life easy.
CONSI wish we could drag and drop schedules for several people at one time.
Reason for choosing MakeShift
I was not part of the decision process.
Reasons for switching to MakeShift
The former program was not user friendly.
Vendor Response
Hi Ashley, thank you so much for your kind words! We are so happy to hear that you find so much value in MakeShift!
Replied October 2021
Peeka
Entertainment, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2022
Makes working from home easier!
Makeshift has been great in helping me transition to a "work from home" world. I love that I can clock in and out of work with the ease of tapping a screen. Brilliant.
PROSSo easy to clock in and clock out of work from anywhere. I can see all the hours I have worked whether it be in the past, or same day. So easy to use this software!
CONSI wish the app would automatically load in the classic view when I log in from my phone.
Vendor Response
Thank you for your review Peeka! We are glad to hear that MakeShift has helped make transitioning to work from home easier!
Replied September 2022
Matt
Retail, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2021
Great Product
I have enjoyed the product, and it is the best software I have used for scheduling to date.
PROSI like the ease of schedule making and the seamless mobile integration.
CONSI feel that the availability feature could be changed to reflect suggested or soft requests.
Reasons for switching to MakeShift
Change in ownership.
Michelle
Entertainment, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2022
Easy Peazy
You are able to clock in from your phone with ease. As a user, I can keep up with my hours, see what my paycheck will be before it is direct deposited. I'm able to see my checkstubs and download or email them. I get my W2's very quickly and can print or share them. This app is fairly user friendly as well.
PROSClocking in by either opening the app or quick clock
CONSBefore the update, it was not so user friendly. Since the update, it is better.
Vendor Response
Thank you for your comments Michelle! We hope that we can continue to improve with each update!
Replied September 2022
anne
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Best Program.
Quick, easy, and accurate
PROSI am very impressed with this program. It let's me know ahead of time what I am doing, say, next month. I can plan better that way.
CONSThe switch feature is not very good if you need to know right away.
Vendor Response
Hi Anne, we appreciate your feedback and review! Thank you!
Replied September 2022
Ryan
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Makes Scheduling a Breeze
The integration with ADP is a huge upside. Simple to import employees to the correct locations/departments.
CONSPast and new employees with the same email will delay an import, but it's easily taken care of by our rep.
Reasons for switching to MakeShift
The integration with ADP.
Vendor Response
Hi Ryan, thank you for your review!
Replied September 2022
Taylore
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
My Review
Its just an easy app to keep track of my shifts and easy to schedule people in
CONSNot much to say here. There is not much that I dont like. Overall a good app
Vendor Response
Thank you for your review Taylor! We are glad to hear that MakeShift is meeting your needs!
Replied September 2022
Lorne
Retail, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
I love using MakeShift!
Its easy to use and easy to train our store managers on how to use the software.
CONSI would like to see a different layout on the schedule view. I believe there are ways to make the scheduling even easier by allowing your templates to already have a designation attached to it.
Vendor Response
Hi Lorne, thank you for your feedback and review! We also offer the ability to view your schedule by position requirements. To learn more, please contact us at support@makeshift.ca and we would be happy to assist.
Replied November 2021
Marlee
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Vista Care
It’s easy to install and it is user friendly to staff. This updates on the spot and staff are able to access 24/7
CONSWhat we utilize this for I have no complaints
Vendor Response
Thank you for your review Marlee!
Replied September 2022
claire
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2021
Great for checking schedule
great for checking schedule and posting open shifts.
CONSIt is good for scheduling purposes, checking on schedule, posting available shift. Notification is fast. Easy to use.
Vendor Response
Hi Claire, thank you for your review!
Replied October 2021
Tiffany
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Overall Good App
It's been great
PROSEase of use for even the most un techy staff memebers
CONSThat there is no color coding available for the shift templates.
Vendor Response
Hi Tiffany, thank you for your review!
Replied September 2022
Marianne
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Survey Review
No complain, easy to use esp for an older person like this
PROSEasy to use. It shows exactly the work schedule and everything about the schedule
CONSNo comment. Its user friendly for me so its perfect to me
Vendor Response
Hi Marianne, thank you for your review! We are so glad to hear that MakeShift is working well for you!
Replied September 2022
Seta
Airlines/Aviation, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Makeshift review
Easy to use and to understand and convenient on the phones.
CONSWhen publishing a schedule I think it should have more options to publish (not only Publish all and publish range).
Vendor Response
Hi Seta, thank you for your feedback! We appreciate your review and will pass along your comments about publishing to our product team!
Replied October 2021
olivia
Airlines/Aviation, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Makeshift review
I was scared in the beginning but I adept very fast because it is so easy to use
PROSEasy to use fast service it really great
CONSI like everything it is easy to use and fast not complited
Reason for choosing MakeShift
N/a
Reasons for switching to MakeShift
My company did
Vendor Response
Hi Olivia! Thank you for your kind review, we are glad to hear you were able to adapt easily!
Replied November 2021
Naomi
Medical Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great Service
Easy and functional use, extremely easy access!
CONSI didn't have any cons, functional use, great service!
Vendor Response
Hi Naomi, thank you so much for your review!
Replied September 2022
Justin
Entertainment, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2021
Great
Great!
PROSIt’s easy to use and never has too many issues
CONSSometimes it can be tricky on a phone or iPad
Vendor Response
Hi Justin, thank you for your review!
Replied October 2021
Matt
Retail, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2022
Matt McKibben Store Manager
The software is easy to use to create schedules and see on my mobile device who is working each day.
CONSIt is not easy to schedule split shifts when needed or account for special needs, such as physical inventory.
Vendor Response
Hi Matt, we appreciate your review! We will take your feedback and comments to our product team!
Replied September 2022