I have used MYOB for years, it's perfect for getting the job done, and easy to use.

Sometimes the ability to change or delete transactions is a little bit dangerous.

Valiant went through a 3rd party Kilimanjaro Consulting Pty Ltd for our set up and integration. They were excellent and their customer service is great.

Due to the complexities of our business MYOB XO was the standout choice.

No real downsides to the system. As we were using Viberent as a custom software piece there were some glitches with the API integration but this is to be expected.

The features of this accounting system are incredible. MYOB Business is so amazing.

MYOB Business has brilliant features. No issues about MYOB Business.

On the website version I am completely frustrated. Why is it that I can not open in the app version when the file has been shared with me via the website version??

Bank Feeds, Date Lock, Balance Sheet, GST Report

Lack of functionality on website, can't use the find transaction feature.

Application layout makes it easy to navigate

The upgrade feature needs to run in the background.

It worked well as a start package for the small business and didn't cost anything for the first year so was a great starting option. However it was difficult to learn and take further with lots of niggly issues.

Good app availability to easily capture expenses and receipts. Simple to get started and underway with and often free with certain banks etc for the first year.

Beyond some basic functionality it was difficult to understand how best to do many things. In addition it was very difficult to reconcile amounts where a bank fee had altered the incoming amount. Often resulting in adjusting the original invoice rather than simply applying a fee during reconciliation.

I enjoy using MYOB simply because it does everything you need for a small business - sometimes needs more explanation with accounting though for new people.

glitches with POS machines is really the only thing I ever came across with this program, so not alot from a small business perspective.

Good software with lots of useful functionality, but too pricey for my needs and too cumbersome compared to other options

MYOB will polished with lots of mine integrations and options.

There are a number of different portals with different purposes and I would get lost sometimes navigating the various sites.

This is one of the mainstream products available around and has a lot of users all over the globe. There is a great chance that your accountant is familiar with this and will be able to make great recommendations

Updates can be cumbersome and provided they work well they are easy to apply. I have had a couple of instances where we needed support and it has been very lacking. General technical support is poor with cancelled webinars and staff which appear not to know more than the most basic for troubleshooting.

We have been stuck on it - and are currently planning our migration away from it.

Commonly used across small business which makes it easier to find bookkeepers who have experience in it

Needs to have a major overview from a features, functionality and user experience perspective. Nearly no new features in 15 years. An upgrade in technology, but delivering using out-dated tech stacks and restrictive implementation. Not a wonder people are moving in droves to other products.

Great accounting, and always updating with new features. Our accountant could just log in and do our end of years immediately.

-Highly customisable for invoicing and parts inventories. -Has great reports. We found if you knew what you wanted to keep an eye on in the business, then you could design a report for it. Not all accounting programs or workshop software can do that so easily. -once it was set up for our workshop, it worked amazingly. Very intuitive

-We were new to this software, and it took a long time to set it up, (6 mnths), specifically for how we needed it to work. (automotive workshop), You almost needed to be a trained accountant i felt. -Support used to take at least 1 day if not 2 to get back to you.

We have been using MYOB accounting plus for over 10 years and recently upgraded to the new Accountright 2013. The new version is very similar to the old and this makes it relatively easy to adjust to. There was a bit of dancing converting 10 years of accounting data to the new format and eventually we got that done and away we went. The first thing that struck us was how slow it seems in comparison to the previous software. (MYOB Accounting plus v14). Data entry is not fluid and constant delays in processing. We contacted MYOB support regarding this and "they are working on the problem" so it appears it is a common problem. It is updated with the latest reports and payroll taxes and supposedly compliant with the ATO. There is a greater range of reports available but still the customisation options are limited. What you see is what yo get, give or take a field or two. The "cloud" idea is novel, but due to the speed restrictions it is of little real benefit. Payroll is the biggest change complying with the new regulations, and taxes, but unfortunately MYOB doesn't allow upgrading of the tax tables without paying for an endless subscription which equates to approximately $800 per year. Overall if you like the early MYOB and can handle the speed reduction then its an okay upgrade. If it wasn't for the reliance on MYOB data for the previous 10+ years and the swift talking sales rep that convinced management to upgrade, I would personally be looking at alternatives.

Compatible with earlier versions. Interface is very similar to previous versions.

Expensive for what it is! Slow!!!!! For small or casual use it MAY be okay, but for any real data volume, its just too slow. (Even on the latest PC) Relies heavily on the internet (could be cause of part of the speed problem) Limited customisation

Very happy with the software and introduction of new features.

It’s been around for over 20 years. Fully functional and developed software. Easy to use.

Multi currency can be improved but it’s not used often.

Overall it is not my first preference and I prefer to use a competitor.

I stated my career using MYOB which was my favorite software. It couldn't be beat. But that was over a decade as ago. Since then other contenders have surpassed the software in both useability and practicality. MYOB is still good at the core, especially for accountants and people with an accounting background. However for business owners I think it could be a bit confusing and slightly intimidating.

One of my biggest pet peeves for MYOB is the rigid structure and inflexible ways to treat transactions. For example, if a bank transaction doesn't match to the cent, there is no quick way of recognizing the rounding error and processing the transaction. Instead a series of clicks into the transacting to edit the amount is required, disrupting your workflow.

This software is easy to use and organize. This software allows me to track and update information easily and in a timely manner

I like the dashboards that show the flow of information from beginning to end. Reconciling the bank is very easy to do as well as enter in new sales and purchases. It's also very easy to export data into excel if additional analysis is needed outside of MYOB.

Generating sales reports, P&Ls, and BS is a bit cumbersome. It would also be nice if it had a 'dashoboard' feature, like xero, that shows all the relevant information on one page. Having one spot to go to for most of the day's relevant information would be very helpful

you wait for hours to receive help then get cut off as the wait time is so long

Not much, the old version worked perfectly, we were given an ultimatum

Undeposited funds should not be automatic, you cannot delete

I like that it has been around for many many years, and the functionality has NEVER changed or been improved

The lack of development and modernisation of the product

I have been using this software for over 10 years it is a bit expensive but works well Especially after it went to cloud based

And I like if anything goes missing my computer gets Stolen or burns or virus then I don't lose everything because it's on the clouds

The cons are that it is too expensive for what it is

Process was easy to set up, had some good features that were used frequently

Needed more features added to make good use of the accounting,invoices were limited

Ese of use, accessibility, features are simple, seamless integration, reporting functions, governance

None, it is clear and easy to use daily.

Ease of use. Pricing Easy interface Online storage

Limited reporting and search functions Limited customs report

Was a very user-friendly option.

It was a cost-effective solution for the number of features available and the quality of product.

For us the only con was at the time it did not have reoccurring invoicing.

I had little to do with the software save reading my payslips and annual payment summary. These werre accurate and easy to read.

I received my payslips from the office and they were done on MYOB. They were easy to read and showed everything necessary

There was no app for my to use at the time to record timesheet activities. I had to make a google spreadsheet and email it. If I had an app then my pays would be uploaded and so less mistakes would have occurred.

Positive

The easy to use features help me keep track of my accounts when I have so much going on

There’s not much I don’t like, I’m pro MYOB Business

Good for accounting & Book-keeping offline.

Its functioning is good. You can easily get your Accounting data customized by preparing P&L account & Balance sheet

1. You have to take backup by your self no self backup facility. 2. Difficult to understand the reporting process.