All Neo Intelligence Reviews
1-21 of 21 Reviews
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Spiro
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Changed my business dramatically!
Increased productivity. Organisation, recording , and onsite management is so much easier.
PROSI was a stressed out overworked business owner, once i got NEO intel everything changed. I was skeptical at first, but once i made the decision to change i have so much more time and my business is running 100% more efficiently.
Julian
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Policrete Neo Intelligence Review.
we've solved numerous problems with this sofware. - with over 25 staff the Automated SMS has aved us from messaging 30 employees every day. - GPS time sheets have taken the pressure of admin which would spend hours every week tracking down and cross referencing hours. - day rate forms with pictures and signature have given us a leg to stand on when there are questions asked. - the calendar has transformed our business which planned 2 weeks ahead to a business that can see and visualize months in advance. - the custom form builder has given us the tools we need to implement systems in our business and keep it localized on the one app.
PROSwe like absolutely every function of neo intelligence. its taken our business to the next level, the ease and fuctionality of this program is second to none. the main features that have helped us the most are the GPS time sheets which link back to our payroll, Automated SMS's, Daily log sheets which we use to get approval from clients & builders with a signature feauture. The calendar is user friendly and isn't a problem. every aspect of the software is customizable which we also value highly compared to similar programs which lock you into using systems that don't suite your business. also chris is a legend
CONSthe system itself is great. if you've got problems with it try discussing it with the boys and customize it into anything you like.
Reason for choosing Neo Intelligence
the main reason was it was designed by people in a similar industry and it took they're business to the next level. also the customizable feautres and forms was a must have.
Travers
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
FUNCTIONALITY
1
Reviewed July 2022
Not very user friendly
Disappointing
PROSI can’t think of anything as it is clunky
CONSVery difficult or expensive to get seemingly easy changes implemented such as moving buttons on the screen. No option to save password and login.
Vendor Response
Hi Travers, We appreciate you taking the time to share your review. We are sorry that Neo has not been a positive experience for you. We make it a priority to provide all our customers the best customer service, feature requests and experiences as possible. Our team is always available to receive your feedback on how we can improve. Quick tip for saving your log in details on the iPad: - Open the Settings app. - Swipe down and choose Passwords. - Tap AutoFill Passwords at the top. - If not already turned on, tap the toggle next to AutoFill Passwords. - Tap on the + icon and enter your details and tap Done. - Now when you log in to the Neo app, and tap on the username text field, on your keyboard it should display a key. Tap that and all your saved log-ins will appear. Please feel free to reach out to your Neo Intelligence Customer Success Manager with further comments, concerns or suggestions. We welcome your feedback. Yours sincerely, Neo Intelligence
Replied July 2022
Dave
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Exceed concrete Pros and Cons
Resource management HSEQ documents that can be added to each project on the drawing field company specific form development
CONSIf there is lack of reception, the whole system is down. If the client or Health and safety inspector cant see our documents, then we are not adhering to regulations and could be fine or prosecuted Timesheet are not part of the client approval or daily log.
Vendor Response
Hi David, Thank you so much for your review. We appreciate your time and business and are very happy to know that you are satisfied with our product!! We endeavour to keep improving our product to satisfy our customers and provide a seamless experience. With our new mobile app, we will have "Offline Mode", which will eliminate the lack of reception with data still able to be recorded. Regards, Neo Intelligence
Replied July 2022
Carol
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Neo Intelligence Review
Reporting very useful for accounting staff. Communication with onsite workers positive. Integration to our payroll software saves hours each week.
CONSOnce an employee is inactive it remove the employee from reports (historically required). Not all features for on site users can be seen by admin.
Vendor Response
Hi Carol, Thank you so much for your positive review. We appreciate your time and business and are very happy to know that you are satisfied with our product!! We endeavour to keep improving our product to satisfy our customers and provide a seamless experience. Regards, Neo Intelligence
Replied July 2022
David
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed July 2022
?
Easy to use and evidence ,photos to look back on etc
CONSOnce you submit a log sheet you can’t fix a mistake and save it
Vendor Response
Hi David, Thank you for taking the time to review our system. We are glad that it is helping you in your day-to-day processes and providing you and your company a safety net with the data retention. A cheeky tip regarding the editing of a log sheet. Once a log sheet has been submitted by yourself, you can contact admin to re-open it for you. This will allow you to make any amendments needed to re-submit. Thanks, Neo Intelligence
Replied August 2022
scott
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2020
Neo Experience
Having a team to work with that understand trade business has been extremely helpful and comforting in the stressful process of changing the way your business runs!!
PROSInitially it was the staff drag and drop that made it easy to plan my daily business operations and the group text message which saved me a-lot of time a texts!!
CONSI think this software is more tailored for a concrete company but with that said it has been able to be adapted into or operations without to much hassle.
Lucas
Construction, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Neo Intelligence- Superior
To say Neo Intelligence is a fantastic system is an understatement. From the very first demo you can immediately see the power this has to enhance your business. Scheduling our labour and completing timesheets was such a long process for us, it was simply taking to long via excel. Neo has now enabled us to become extremely efficient with our resource planning. [SENSITIVE CONTENT] are always there to help and guide with whatever queries arise, you can definitely see their passion into making your business succeed!
Vendor Response
Hi Lucas, Thank you so much for your positive review. We are glad to hear how Neo is helping you with your existing pain points! Thanks, Neo Intelligence
Replied August 2022
Michelle
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Changed our business for the best
Increased productivity, organisation, and onsite management. we spend more time chasing jobs we were very stressed not knowing our numbers but since we have had neointel everything has changed, we can go about our day stress free and spend more time building our business.
CONSThe system it self is great, if there are any problems [SENSITIVE CONTENT HIDDEN] is the man with the plan!
America
Verified reviewer
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Very good, excellent
Very good, excellent Neo Intel way of working, as it turns out its customers and its wide versatility makes one want to return again and again, without a doubt one of the best companies with which I have worked with a magnificent quality in their services and a wide variety of them, which please any client.
CONSI'm really leaving with no complaints, eagerly waiting to work with them again, since this is all that this company leaves you with, wanting to continue with them, 100% recommended
Pat
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2022
Not really my field
Good transparency on all levels, for ordering material plant and labour
CONSAdding and editing on the day sheet for the approval review , you can't add further information on the day sheet tab or add variations if missed I have issues with
Vendor Response
Hi Pat, Thank you for taking the time to review our product, we appreciate your feedback. I will make sure to pass on your comments to our dev team to work on. Making your life easier and work more efficient, is what we pride ourselves on! If there is anything we can help with, please contact support at support@neointelligence.com.au. Sincerely, Neo Intelligence
Replied July 2022
Cameron
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed July 2022
.
a lot better than our previous paper system but still has faults that aren't really being solved since implementation.
PROSAllocation via computer platform. mobile platform for android needs work
CONSthe amount of current and past reporting that is generated from the information you enter. A lot of input by our staff with little to no reporting features
Vendor Response
Hi David, Thank you for taking the time to review our product. We endeavour to keep improving our systems to satisfy our customers, and we will work towards making it a better experience for you in the future. Regards, Neo Intelligence
Replied July 2022
Neil
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Neo Intelligence Review
Easy to use, stores all information well, with it being a live app it easy to see changes made
CONSSeems to take a long time loading on days.
Vendor Response
Hi Neil, Thank you so much for your positive review. We appreciate your time and business and are very happy to know that you are satisfied with our product!! We endeavour to keep improving our product to satisfy our customers and provide a seamless experience. Regards, Neo Intelligence
Replied July 2022
David
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2022
David
Pleased with it
PROSIt’s saved on my iPad and I can easily access it
CONSTakes long to load and occasionally crashes
Vendor Response
Hi David, Thank you so much for your positive review. We appreciate your time and business and are very happy to know that you are satisfied with our product!! We endeavour to keep improving our product to satisfy our customers and provide a seamless experience. Regards, Neo Intelligence
Replied July 2022
Heath
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
General Beton - Neo Intelligence Review
Very good
PROSStraight forward interface with a large amount of reporting, documentation and administration capabilities
CONSSome features could be enhanced but mostly all good
MAtthew
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Great software that is easy to use and highly adaptable
Very easy to learn and use. Great for our medium sized business to manage staffing and documentation. Customer service always easy to deal with
CONSSome minor issues in scheduling staff that were since resolved by very helpful customer service.
Vendor Response
Hi Matthew, Thank you so much for your positive review. We appreciate your time and business and are very happy to know that you are satisfied with our product!! We endeavour to keep improving our product to satisfy our customers. Regards, Neo Intelligence
Replied July 2022
Alf
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
SDCGroup
Having an electronic journal to keep track records, forms can be filled,signed and sent on the spot, eleminates he said she said, day to day progress can be sent to PC to inform them of whats really happening out there.
PROSEasy to use, allows to be mobile, can pass on information in real time.
CONSSlight adjustments needed to make it streamline with the direction SDCGroup is heading.
Reason for choosing Neo Intelligence
NIL
Peter
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
Very good
A lot of the times you need to spend time updating the program. Sometimes you have to update the program two times a week
CONSI dont like it when you submit your work in to the system you cant change it if you make a mistake
Bill
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Very easy to start off with and helpful customer support that makes it easy to understand
Allows me to concentrate on my works without the hours lost previously allocating labour & reporting log shhets to builders, QA's etc.
PROSI can now see where my labourer is at all times and easily allocate them to a new project without double booking them. The reporting feature is fantastic and been very beneficial to my busy and helpful to my builders.
CONSNot much but it needs to be expanded to cover all areas of our daily business activities which is happening weekly with new updates to the program
bill
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
system has improved our business.
allocating my staff and knowing what is going on with all my job sites. Looking at timesheet every week of my staff.
Frank
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
It is all there and easy to use, from time sheets to site diary with photos.
Time sheets, daily deliveries and variations lodged instantly to our office. QA forms issued instantly with photos, no photocopies required and an accurate account of day works can be kept with photos.
CONSOnce you have submitted the days account you cannot get back in and amended any errors, this can only be done by the administrator.