CallMaker

RATING:

4.8

(10)
Overview

About CallMaker

CallMaker is a cloud-based sales dialer that helps users make more calls with less waiting time for customers and increases their sales. Businesses with increased traffic need an efficient phone system that can handle sales calls and customer service inquiries. With this, they can more sales calls with fewer missed calls. It will also help make wait shorter by allowing agents to set appointments or manage a queue automatically.

CallMaker Pricing

Starting price: 

€30.00 per month

Free trial: 

Available

Free version: 

Available

Admin startscreen, you see your projects and campaigns, and get a good overview. From here you can go deeper into a project or listen to you agents or new statistics.
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CallMaker Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for CallMaker

10 Reviews

User Profile

Tobias

Verified reviewer

Staffing and Recruiting, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Happy that many of my copetitives dont use Callmaker yet...

I told 4 friends about Callmaker that works with simalar work. I would never done that if it wasent so good. The best part is that it made my work much funnier and easier. 40-50% more meetings in less time then before.

PROS

If you are a sales person that needs to call customers this is by far the best tool i know about. And i have worked in many diffrent Sales CRM. My time to make an booking/cold call that results in a meeting is now less then half. I dont need to type in the phone nr and it so simple to use that i can learn a new hired in 5 min how to use it and go to work.

CONS

I havent found any thing yet but maybe i dont need all the settings tools. But i dont really know yet. Im not a very technical person...

Reason for choosing CallMaker

Its easy. it works. superb support.

Reasons for switching to CallMaker

All the CRM sales systems dont have the most importent thing= easy dialing to customers. I make 40 calls easy in one hour.

Magnus

Telecommunications, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

The best and most brilliant software avaliable for any callcenter/telemarketing company

We needed a great, fast and reliable software for our telemarketing company. Tried out Callmaker and from that day on there was no need to even contemplate another product. Everything you need done daily at an callcenter/telemarketing office, Callmaker does with a breeze. Very thought out design thats a pleasure to handle regardless of the level you are at, very easy to understand and to work with and an very reliable product. Also fantastic support (should you need them which you most likely rarely will due to the reliablility and ease of the product). I honestly cannot recommend it more wholeheartedly, give it a try!

PROS

Ease of interaction. Ease of switching between different projects, the display, ease of importing data, ease of use overall. Brilliant design which makes any work you need your software to perform daily at and callcenter/telemarketing office a complete breeze. Absolutely love everything about it to be honest.

CONS

Again ,to be honest i am having a hard time thinking about something i like least. When i have come across something i would like to have implemented, the excellent Callmaker support jumps on it right away. Thats not saying there is anything negative about callmaker, just small things to tune it to what we need. So, to answer the question there is nothing i like least. Brilliant product.

Reason for choosing CallMaker

No need to try anything else. Callmaker does everything and more we need. We tried Callmaker first, after that we didnt even check out the competition.

Simon

Real Estate, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Callmaker 2.0

PROS

The software is userfriendly with a lot of customization options to make it fit our specific needs. Our company works with several clients within the real estate market, and callmaker has made it very easy for us to setup a customer centric workflow to satisfy both our needs and our own clients. When the newest version launched, we were expecting some trial and error, but something that weighed up for it has been the exceptional customer support, without a doubt the best support we have had when comparing to any other system we have used.

CONS

The software was launched with a new version, so some of the features we've been looking for has been released over time. When it comes to overall extractions of different KPI:s, it has been lacking in some aspects, but it has also been something that has gotten better over time.

Vedran

Marketing and Advertising, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2023

SG - Call Maker

Telemarketing

PROS

The best parts are the open concept where most functions are manageable by the user. Predicitive dailer is the best I have tested. The lists are used to the max and the tempo is constant during the whole time.

CONS

The system is old and reliable but the layout is outdated. The front end looks like windows 95. Far more the list management has a big improvement area. It is very restricted to the individual campaign and not to the whole system.Reports are functional but not dynamic enough to cover all customers or telemarketing needs.

Reason for choosing CallMaker

Overall most stable dailer. Best predicitive dailing that is very effective. That is very cost effective in the long run. Support is very good and included in the license price.

Simon

Marketing and Advertising, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

A complete system for callcenter

Higher efficiency . All in one system - Wages, statistics, dialing etc.

PROS

The predictive dialer is extremle effective. We have tested several systems but callmaker is superior.There is no question what customer service cannot help with.

CONS

We use an older version of Callmaker that is in some parts a little bit slow.

Reason for choosing CallMaker

It performed best on all counts

Reasons for switching to CallMaker

Loxysoft was a bit difficult to deal with. Not effective. Has no system for wages.

Johan

Consumer Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

CM Software

PROS

It is easy to work with and its affordable for the needs we have.

CONS

that you should be able to print all salary documents at the same time.

Reason for choosing CallMaker

We have worked with it before and were familiar with the system and knew that we would be efficient again.

Reasons for switching to CallMaker

Because the system was expensive and it was expensive and there were too many problems affecting our production.

Miki

Banking, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great for Contact Centers small and large

My overall experience can be summed up in ”sales records broken, by multiples"

PROS

It is easily the most visually appealing software in the CC world and we were up and running without problems straight away. The dialer sings like a nightingale which has helped us to absolutely crush our previous sales records.

CONS

It is software that is under constant, heavy development so initially there were a few small things I missed, but that has speedily been adressed.

Reasons for switching to CallMaker

The dialer of the LeadDesk was not able to forfill our needs

Rebecka

Telecommunications, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Rebecka Högstedt

GREAT! I love IT!

PROS

Everything. It's simple and everyone can understand it.

CONS

Sometimes it can be a bit slow. But over all it's great! :)

Reasons for switching to CallMaker

Callmaker is better

Adrian

Market Research, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Adrian's Experience

All my business goes through Callmaker, It's a vital part of my workday.

PROS

User friendly, great support and good graphics.

CONS

Slightly hard to connect Email addresses.

Reason for choosing CallMaker

better payment structure

Reasons for switching to CallMaker

something more economical

Mikael

Marketing and Advertising, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Easy to start

It is the best way to use it if you want a quick start.

PROS

Simple to set up and easy to use. I was up and running in a few minutes.

CONS

Would like more support videos. Like good support videos.

10 Reviews