inConcert Conversational Bot

inConcert Conversational Bot: Chat & Voicebot. Support your customers through AI on any communication channel Scale your customer service during peak times with inConcert Conversational Bot. Automate transactional and simple processes and eliminate waiting times. Our bot has long-term memory so you don't lose the conversation history. It can also refer the most complex queries to agents to optimize their time. And, when the most complex issues are solved, the bot can return to finish the query. In addition, our bot is easy to integrate with CRM systems or backoffice applications, which allows us to develop 360º solutions for companies in BPO, Banking, Insurance, Telecommunications, Retail or Utilities industries. Self-manage your content as often as you like by apply...