IP Contact Suite

IP Contact from Teleprom is a cloud-based tool that offers call blending/recording, predictive dialing, progressive dialing, and assisted dialing. The software allows agents to automate outbound calls, access a contact database see historical data and more via a unified portal. IP Contact has a built-in call recording feature that allows agents to record calls and store them in their accounts. This is useful for training purposes and legal compliance. A contact database is also available to view historical data such as call activity, notes and more.