Nixxis Digital

Nixxis Digital and our AI technology allow your organization to serve customers 24/7 via self-service mode without much human interaction thus lessening your operations costs. Algorithms merged with external mechanisms enable pattern reading, and data analysis thus helping management take the best decision in regard to workforce and resource management. Agents will know the customers preferred language, preferred social media, and the most common user questions. This creates customer proximity and customer satisfaction. Chatbots enable your organization to automate processes while pushing agents to handle more complex issues, boosting their productivity. An unlimited amount of embedded robots, AI-based intent detection coupled with co-filling and cosigning of e-docu...