RapportCMS
About RapportCMS
RapportCMS Pricing
Please contact Unity4 for pricing details.
Free trial:
Available
Free version:
Available
Most Helpful Reviews for RapportCMS
2 Reviews
Matias
Law Practice, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Teleworker Contact Centre Platform
I believe RapportCMS is a great platform, it simplify administration, increased security and allow us to take control over the client's calls. I would strongly recommend RapportCMS as a contact centre solution.
PROSI really like the fact that we don't need to host infrastructure onsite, besides it helped us to leverage internal reporting and monitoring over all client calls.
CONSThe scripts in Teleworker might be limited in some aspects to have customs layouts, but other that than it is a great product.
Reason for choosing RapportCMS
I was able to satisfy all our requirements in terms of security, training, compatibility and call QA.
Reasons for switching to RapportCMS
Limited reporting, features and integrations with third party solutions.
Martin
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Tedirex - Rapport Review
We are able to report on our clients campaigns in real time without relying on third party reports. It means we can monitor the performance of the campaigns indepently allowing us to see and deal with any campaign issues before they become a problem.
PROSEase of use, the reporting capabilities. Ability to cut and dice information. Speed of reports.
CONSWe don't integrate the software into any other platform, the functunality is fine for our use.