About StringeeX

StringeeX is a call center software that helps businesses connect with customers via voice calls, live chat, email, and more. The platform enables managers to centralize customer data to provide personalized customer support. Additionally, with real-time monitoring and evaluation, managers can gain insights into agent performance, identify areas for improvement, and optimize resource allocation.

StringeeX Pricing

Starting price:

$11.00 per month

Free trial:

Available

Free version:

Not Available

Slide 1 of 3

StringeeX Reviews

Overall Rating

5.0

Ratings Breakdown

(1)

(0)

Secondary Ratings

Ease-of-use

Customer Support

Value for money

Functionality

Most Helpful Reviews for StringeeX

1 Review

Write a Review

Thịnh

Verified reviewer

Hospital & Health Care, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

FUNCTIONALITY

Reviewed June 2020

A really useful tool for daily tasks

Support ticket system is very great. StringeeX helps us collect all customer support request from various channel (Hotline, Video Call, Live-chat, social, email) and manage them from one place with omni-channel tickets. Our agents always have a complete view of their customer and support quickly no matter what channel customer chooses to contact us. Especially, StringeeX is available on website and mobile app (both iOS and Android), agents can use at any time.

PROS

The ticketing system is very great and convenient. We can easily transfer tickets to resolve all customer's requirement. The support staff of StringeeX is very good.

CONS

There is nothing I dislike. With the competitive price, StringeeX provides enough features we need for our business communication.