We mostly use Zoho for international calls.

Calling information can be recorded when you are talking to customers then record information can be used for reference and reporting.

Easy to upload contacts in the database for zoho voice and work effectively when using online calls.

The customer service agents are easy to reach and ready to assist

The price was good for our budget and the features were overall what we were looking for

At this time they are not able to send out mass SMS or receive MMS texts

Terrible system; terrible support; not ready for prime time. Good concept; very poor execution.

Nothing, it is just not competitive with Ring Central, Ooma, Twilio, etc.

Very undependable; dropped calls; SMS feature is very primitive; very poor integration with desk phones; the softphone settings in Z-dialer have to be reset everytime you use it; very poor system

Para hacer llamadas desde el PC es muy cómoda

Se integra muy bien con Zoho CRM, te permite tener un número comercial y hacer llamadas con él allí donde estés. Puedes grabar llamadas, ponerlas en espera, hacer transferencias... para lo que lo estoy utilizando me es muy útil.

De momento, la he usado para cosas básicas, pero es bastante intuitiva y sencilla. Sé que tiene más funcionalidades y, para usarlas todas, creo que lo más recomendable sería que alguien te la implementara.

I feel ZOHO is all the more honest people in INDIA, but they are still married to the people who do the phone scams, so they are all super shady, only a few good techs there, and when you met them you know it because they are different.

no pros, they will tell you it can do everything you want and it won't be very hard to do what you would like out of a VOIP service.

they will steal your money and your phone number and hold them and not refund your money