All Qualifio Reviews
1-25 of 42 Reviews
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Maxime
Verified reviewer
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
I knew Qualifio when they started. What a path since those first steps !
Community activation, mail and contact adresses, fun, games
PROSQualifio offers you a lot of possibilities to engage your communities on the social networks and the websites. You can do different games, surveys, auctions,... and get a lot of email adresses.
CONSPerhaps the direct client service was better and easier with a direct mail touch. Some new games and featurs would be great to get too :-)
Sam
Newspapers, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
A trusty service
For the last few years of using Qualifio, I have found their clear statistics and reliability have really helped with my day-to-day job. I trust them with thousands of users data and I have full confidence in the team .
PROSMy first project I used the Qualifio was to create an advent calendar marketing campaign. The team were very helpful in guiding my through all of the logistics and how to make things work. The fast service is one of the top qualities of Qualifio. It integrated with my website easily and we have never had any issues with crashing
CONSI feel that the customisation could be clearer for the very basic user. We did manage to build templates for my team of reporters to use, but I fear they would not be able to create campaigns without the help of the services team.
Vendor Response
Thank you for your kind words, Sam, our teams and Helpdesk are always there to assist you!
Replied February 2021
Robert
Media Production, 5,001-10,000 employees
Used less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed February 2021
Simple in both ways
I also tried to give som feedback on what to fix going forward and I do appreciate that other users could vote for new feature requests. But I find it improbable that other users will, since I have not done it my self.
PROSThe functionality that I find the most likable is how simple it is to use.
CONSHowever the simpleness of the application is also its worst part. Being able to turn of certain screens sounds like an easy fix but that does not seem to be part of the plan.
Vendor Response
Thank you for your feedback, Robert. Do not hesitate to continue sharing your ideas for improvement and voting via our dedicated website, as explained in this article: http://bit.ly/3jvBFAC
Replied February 2021
Suan
Verified reviewer
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
A variety of contests setup by our marketeers. Collected data directly enter our CRM system.
Contests are more fun, are in line with rest of the campaign and the amount of users grows in the database.
PROSQualifio is used by our marketeers in 5 countries and is directly linked to our CRM system. All the participant's data enter automatically our CRM database. The helpdesk is very very responsive. The product and IT teams always actively search for a solution together with us when we have specific needs.
CONSIt would be nice to offer a video contest format in Qualifio. Having 1 main identity form per country and being able to use lighter versions of the main form in wich less data fields are shown according to the need of the contest would be handy.
Peter
Newspapers, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2021
Data collection at its best
We introduced Qualifio as a centralised tool to gather data for editorial teams, marketing and sales. It made it easier to set standards (eg forms, newsletter gathering) withing our organisation.
PROSQualifio is a powerful tool to collect and process user data and user generated content.
CONSAlong the way Qualifio diversified to polls, mini-games etc. There are easier to use tools in the market, for editorial teams who are pressured to publish articles. For marketing purposes though Qualifio is a solid solution which allows skinning, is proven to be secure and perfect for gathering all sorts of data.
Vendor Response
Thank you for your review, Peter!
Replied February 2021
Tim
Online Media, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Great tool to create online campaigns the easy way!
The tool is very easy to create engaging online campaigns with no knowledge of HTML or CSS. You can make your design more advanced when writing your own CSS styles. That way we don't always need developers to create contests or surveys. The support is great! 99% of the times the problem is solved within the hour! They respond really quick.
CONSNo really cons actually. Always looking forward to new features they add in the tool!
Vendor Response
Thank you so much, Tim!
Replied February 2021
Frédéric
Verified reviewer
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
We use it on a daily basis, 10-15 operations a week, it is of great help to us editors
The use of campaign templates and more for our users who find it easily and this allows us to obetenir more data qualified
PROSthe software is easy to use, we love the creation of custom templates and forms. The helpdesk is really responsive to handling requests
CONSThere are many screens to fill when creating a campaign, which is nromal because the software is rich but for simple campaign it should be faster
Jérôme
Verified reviewer
Food & Beverages
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
We've been using Qualifio since 2016, and it has transformed the way we interact with our Consumers.
Easy to use, great service, very good support from the studio, tool in constant evolution, reporting easy to use,...
CONSVery few things and probably corrected rapidly I guess. Especially for result extraction and multi branching campaigns.
ADAM
Warehousing, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Proactive Management
I would like to thank the Management team at Qualifio for being so responsive to my feedback and doing their best to deal with the issues i encountered, there support enhances the software genuinely very good people who care immensely about their product... thank you
CONSthe team at Qualifio have been great at resolving the issue of the Unique ID. 5 star service and support
Youva
Verified reviewer
Broadcast Media, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Qualifio is the best answer for our interactivity challenge
PROS
Easy to use, easy onboarding, nice customer support, multiplicity of features and could be used in multiple languages
CONSCould have better integration within CMS, Collect more data from social networks for better reposrting
Robin
Internet, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Expérience client très satisfaisante
ça nous permet de collecter des adresses emails sur notre site web et mobile en toute simplicité
PROSFacilité d'implémentation, bonne expérience client sur dekstop et mobile, nombreuses fonctionnalités et très bon niveau d'accompagnement
CONSux sur certaines questions et l'obligation de remplir certains champs pour le client. ce sont des détails
Reasons for switching to Qualifio
Expérience mobile non satisfaisante
Vendor Response
Thank you so much for your review, Robin!
Replied February 2021
Marco
Information Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Un must en cualquier medio de comunicación digital
Captación de registros y cualificación de cookie anónima, además de aportar juegos y quiz relevantes para nuestra audiencia que ayudan a fidelizar.
PROSFacilidad de uso y resolución de problemas.
CONSLas campañas son demasiado cerradas, tienen poco flexibilidad a la hora de configurarse.
Reason for choosing Qualifio
Por que Qualifio permite integrarse con nuestro distintos sistemas (CRM, Krux, etc)
Vendor Response
Thanks for your review, Marco!
Replied February 2021
valérie
Online Media, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Service & qualité
La rapidité et le professionnalisme des équipes, helpdesk efficace et très réactif Les webinars ils sont à l'écoute et cherchent des solutions quand nous demandons des formules hors du cadre
CONSParfois des lenteurs sur la plate forme
Vendor Response
Thank you for your great review, Valerie!
Replied February 2021
Jojanneke
Consumer Services, 11-50 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Nice marketingtool
Nice range of possibilities to engage with our customers. Great customer service, they help us with every small or big question. Good quality.
PROSEasy to use. Customer service helped us set up our own branded page in which questionnaires are shown. Has all sorts of possibilities to engage with your customer. And handy results dashboard.
CONSIt's nice if you have at least one person in your team who dives in this marketingtool, then it's easy to set up the next questionnaire, and the next prize draw etc. If you don't use it a lot, or if you don't take a bit of time to look at all the possibilities, it can feel a bit overwhelming after which someone may simply choose for a google form.. Which is not that professional towards your consumer as your own branded Qualifio-set up if you ask me.
Reason for choosing Qualifio
More fun/games options to engage with your customer.
Marcos
Newspapers, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2021
Fácil e intuitivo
Aporta una experiencia de usuario interesante y divertida para nuestros lectores y nos permite conocerles un poco mejor.
PROSCreo que las principales cualidades de Qualifio son la facilidad de uso, que lo hacen una plataforma bastante intuitiva. Además, tiene una amplia variedad de formatos para usar y una gran capacidad de personalización de las encuestas y cuestionarios, con lo que es fácil ajustarla a la identidad de nuestra página web y evita que se note mucho que es un servicio externo.
CONSApenas puedo decir nada en contra, pero puestos a mejorar algo, quizás señalaría dos factores. El mayor tiempo de carga en la web que supone cualquier servicio de terceros y que puede penalizar algo los Core Keys de cara a Google. Y el precio, que aunque me parece muy asequible, siempre tendrá en contra la competencia de otros productos gratuitos aunque, eso sí, mucho peor resueltos.
Reason for choosing Qualifio
Por su mejor identidad visual y su gran abanico de personalización.
Vendor Response
Thank you so much for your feedback Marcos!
Replied February 2021
Andreas
Transportation/Trucking/Railroad, 5,001-10,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
A surprising overall great experience
I wasn't expecting much from Qualifio to be honest... and that's what makes my experience even more enjoyable. I was really surprised by the large scale of tools at my disposal to create gamification content. Granted, there are some which require an additional fee, but the “basic” package I'm entitled to is already GREAT. Another thing which is of paramount importance to me as a customer is the actual customer support. Often, companies hook you on their software and the customer support is really bad. I'm really happy to write that Qualifio's support team is among the bests I have interacted with. They're helpful and quick to respond.
CONSWhat I like the least about the software were the many steps. I understand that it helps to build in a comprehensive way the contest/quizz etc. but it makes things time-consuming and I sometimes forget about sub-items in specific steps. The other thing I'm a bit disappointed is the lack of WYSIWYG editing tools on the mini website. Yes you can edit things but not as extensively as I was hoping for.
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Herramienta útil y muy práctica
En nuestro caso al ser una herramienta de fácil uso, la utilizamos mucho para interactuar con nuestro público objetivo mediante encuestas, concursos, sorteos... ¡nos encanta! y el soporte técnico responde en poco tiempo y soluciona todas las dudas.
PROSEs un software muy útil a la hora de gestionar campañas de contenido interactivo. Además, destaco su apartado de estadísticas, que te ayuda a conocer las métricas y ayudar al seguimiento de objetivos.
CONSEcho en falta una app para poder estar pendiente de las campañas en todo momento mediante el teléfono móvil. Sería un avance muy útil.
Vendor Response
Thank you so much for this review!
Replied February 2021
Marc
Gambling & Casinos, 11-50 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Un bon rapport qualité prix et une équipe à l'écoute !
Utilisateurs relativement "jeunes" sur ce produit, il permet d'avoir une palette importante de fonctionnalités et jeux à proposer à nos utilisateurs, afin de varier les offres et la communication.
PROSL'intégration a été très facile, l'équipe de Qualifio propose une démonstration de départ complète et claire. Au niveau du suivi ils sont très réactifs et disponibles pour répondre à nos questions et nous aider à lancer les premières campagnes dans de bonnes conditions. En termes de nouveautés c'est aussi très satisfaisant avec des nouvelles fonctionnalités et mini-jeux. Enfin toujours dans la catégorie nouveauté, ils prennent toujours en compte les demandes que nous avons pour les proposer dans un futur proche.
CONSSeul point qui a été difficile à appréhender pour nous a été la mise en place des codes promotionnels et l'export des résultats de certains jeux.
Reason for choosing Qualifio
Séduit par les nombreuses fonctionnalités, le suivi par l'équipe Qualifio et nous connaissions une autre entreprise qui utilise cette solution également.
Reasons for switching to Qualifio
Le produit de So Buzz était trop cher pour un produit qui ne nous paraissait pas être de meilleure qualité.
Vendor Response
Thank you Marc, happy to hear such good feedback!
Replied February 2021
Ysabelle
Online Media, 201-500 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2021
Facile et rapide
Qualifio permet de créer des jeux et des tests pouvant s'intégrer facilement sur nos sites. L'équipe Qualifio est très réactive en cas de petits soucis techniques ou de demandes plus spécifiques selon les projets.
PROSJe trouve que les templates proposés permettent de mettre en place un jeu rapidement. Il est relativement facile de personnaliser le design d'un questionnaire
CONSCertaines fonctionnalités peuvent être plus difficile à trouver pour un questionnaire plus complexe (réponses multiples avec profil différents)
Vendor Response
Thank you for the great review Ysabelle!
Replied February 2021
Aurélien
Renewables & Environment, 1,001-5,000 employees
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Une aide précieuse pour la qualification de données
Grâce à Qualifio, nous ajoutons quelques points dans des objectifs tels que la sympathie, la durabilité, etc
PROSGrâce à une utilisation simple et fexible, Qualifio nous permet de créer concours et formulaires rapidement.
CONSLa fonction multi-langue est un gros point manquant notamment dans un pays bilingue comme la Belgique. Elle permettrait, notamment pour les concours, de mieux gérer les exports de données mais aussi la qualité du concours d'une langue à l'autre.
Vendor Response
Thank you for your feedback, Aurelien! Do not hesitate to share your ideas with us via our dedicated website, as explained in this article: http://bit.ly/3jvBFAC
Replied February 2021
Marielle
Textiles, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Un super outil pour collecter des données et pour l'engagement client
Qualifio nous a permis d'engager la cliente durant la période covid : donner un peu de fun à nos clientes durant cette période difficile. Nous l'utilisons aussi pour réactiver des clientes inactives. Il s'agit de proposer quelque chose de différent.
PROSLe produit est très intuitif et la palette de jeux étendue. Le support est aussi génial dans la mesure où le Help desk répond parfois dans les 10 minutes.
CONSBien qu'on puisse customiser la plupart des jeux, dès qu'on sort de la zone par défaut, avec les spécificités du secteur, ce n'est pas possible.
Marie
Food Production, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Plateforme de génie
Ce que j'apprécie le plus, c'est l'étendue des possibles avec Qualifio. Je commence à peine à le découvrir et il me tarde de déployer des campagnes créatives. Les possibilités sont nombreuses (jeux concours, quizz...) et servent beaucoup de leviers marketing (engagement de la communauté, lead génération, ciblage client). Je recommande vraiment cette plateforme.
CONSJ'ai parfois besoin d'un accompagnement pour l'utilisation de fonctionnalités.
Vendor Response
Thank you for your kind words Marie. Don't hesitate to reach our Helpdesk (https://support.qualifio.com/hc/en-us?) if you need help to use our features!
Replied February 2021
Franck
Newspapers, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Meilleur outil marketing
Lorsqu'on a eu un problème / suggestion, l'équipe a été très réactive pour nous aider
PROSQualifio est un outil intuitif qui permet de créer des campagne originale et dynamique. Facile d'utilisation
CONSPour faire de magnifique campagne, nous devons faire appel à un designer
Vendor Response
Thank you Franck, happy to hear such good feedback!
Replied February 2021
Camille
Consumer Goods, 10,000+ employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Ideal partner to create your contest websites
Very easy to use, quick and easy to develop and perfect contact in case of issues/questions
CONSWe were limited in amount of features to add
Reason for choosing Qualifio
Better value for price, Belgian company and great service
Vendor Response
Thank you for your review, Camille, it's a pleasure working with you!
Replied February 2021
Jonathan
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Easy actions tool to increase interactions
An user-friendly interface, that easily drive users in creating interactive and beautiful campains. A beautiful dashboard, where we can find datas and statistics in a couple of seconds. And most of all, a great team always ready to answer and help customers.
CONSWe can't export reporting graphics as a pdf or images, but datas can be downloaded in .csv that can be used to build our own graphics.