About ContractZen

ContractZen is a cloud-based solution that offers metadata-driven contract and meeting management, e-signature and virtual data rooms (VDR).

Users can upload and store contracts and other documents by emailing attached documents to the system or using a drag-and-drop feature. Metadata can be added to documents using visual tagging. Custom hashtags can be used to categorize contracts. Full-text search and OCR powered by Microsoft AI platform are also available. Users can set contract due dates and automated email reminders can be sent to team members. Documents are available on all connected devices.

Users can schedule meetings and digitally sign minutes. Tools for secure document distribution and meeting management are offered. Virtual data rooms (VDR...


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Supported Operating System(s):

Web browser (OS agnostic)

17 Reviews of ContractZen

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(2)

2

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

May 2017

Petri from Codento Oy

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Contract management software made simple

ContractZen is a great SME/team contract management SaaS tool with no upfront installation and a very very fast ROI. The system supports typical alerts, comes with a reasonable data model and is easy to teach to the team. The eSigning support is very helpful for those, who work in a field, where you originate a lot of contracts: sales, legal etc.

Pros

Easy to use, rapid installation, data model and support for e-signing. The roll out was straight forward: the user interface was easy to understand and did not require long sessions on usage. The biggest benefits for us are the alerts on contracts requiring review or activity and the speed of e-signing once agreement has been reached.

Cons

The iOS client is not as good as the mobile web version is. We tend to use ContractZen from mobile browser instead.

February 2020

Chirag from Risk Administration Services

Verified Reviewer

Company Size: 51-200 employees

Industry: Insurance

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Affordable, quick and efficient contract management system

ContractZen was a joy since the beginning. The barrier to entry was very low; I could just create an account and test out the features. It's intuitive. It took less than 20 minutes to become productive. I could generate value immediately. Doing single sign on was very easy. Account manager was exceptionally easy to work with and very knowledgeable about the product. ContractZen didn't even appear to compare themselves with anyone. They were clear about the value they offered and asked me to just try it out if I had interest. Loading contracts was super easy. ContractZen was able to OCR information and make PDFs and well as metadata searchable. In a matter of days we had moved many contracts to ContractZen.

Pros

ContractZen was exceptionally easy to start with. There were no barriers to entry. I tried it out for a few days and signed up even before the trial ended. Our needs were simple - manage contracts, get reminders of expiration, search contracts and attach documents. We got all of that and more.

Cons

Nothing comes to mind. From a product design standpoint, ContractZen could create tools for users to troubleshoot single sign on (SSO). In absence of that, I found customer service to be exceptional.

Reasons for Choosing ContractZen

Based on cost-benefit to us, ContractZen was unbeatable. Our main goal was to get the company introduced to contract management in a system built for that purpose. Prior to that, we stored contracts in a folder and tracked expiration using an Excel sheet. That method was not scalable. We began talking with various vendors. Each of them had an elaborate system with varying degree of capabilities. They weren't bad systems; they were all good in their own ways. However, the barrier of entry was very high - either price-wise or the number of documents I had to sign to even start testing or time to install/configure was high, or the process was elaborate etc. While other systems had workflow, redaction and additional features, they were not of concern to us immediately. We just needed fast onboarding, SaaS software with SSO capabilities, ease of use, ability to attach and search for information swiftly, emails of expiring contracts etc. For the kind of value we were seeking, ContractZen beat competition hands down. There was absolutely no barrier to entry and the representative was exceptional. We didn't wait for the trial to expire. We became a paid customer soon and loaded our contracts within minutes. ContractZen's low barrier to entry, ease of use, reasonable price and value beat out competition.

Response from ContractZen

Replied March 2020

Dear Chirag, thank you for leaving us such a wonderful review! We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

February 2020

Christian from KoruLab Oy

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

February 2020

Documents collected

I now have all our document of importance in one place, easily accessible.

Pros

I needed a simple storage systems for company official document. Setting up and adding stuff is easy. Finding stuff is also easy. Ability to create datarooms is a good feature.

Cons

I think seeing a clear overview of which documents are where, understanding the difference between tags and keywords is not obvious. The visual design is quite rudimentary.

Reasons for Choosing ContractZen

The concept of a filing cabinet in the cloud is appealing. It is different from Google Drive or Dropbox, which I use. Iike that it is conceptially not a generic harddisk in the cloud. The structure provides a dsicipline on usage, only stor things that one might want to retrive later. Harddisk is full of stuff ,one never looks at.

Response from ContractZen

Replied March 2020

Dear Christian, thank you for your review. It is nice to hear you have enjoyed using our service. Also, we are sorry that our service did not match your expectations fully, and we appreciate you bringing this issue to our attention. We have already contacted you directly to investigate your feedback further and to resolve the issues as quickly as possible.

February 2020

Aydan from GetYourGuide Deutschland GmbH

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Entertainment

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

February 2020

Helpful tool for Contract Management!

Pros

Super quick and helpful team when needed. Being able to create custom tags. Being able to export the list of contacts to Excel sheet.

Cons

E-signature tool is not well-integrated. (DocuSign - gives error messages constantly in the CZ dashboard) The Search function does not work properly, not very efficient.

Response from ContractZen

Replied March 2020

Dear Aydan, thank you for your review. It is nice to hear you have enjoyed using our service. Also, we are sorry that our service did not match your expectations fully, and we appreciate you bringing this issue to our attention. We have already contacted you directly to investigate your feedback further and to resolve the issues as quickly as possible.

February 2020

Jonas from Total Denmark A/S

Verified Reviewer

Company Size: 11-50 employees

Industry: Oil & Energy

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

great tool for an affordable price

We had problems finding a tool that could gather all contracts , supplier as well as customer contracts and that at the same time fulfill almost all of our internal requirements.

Pros

Tick almost all our boxes.!

Cons

lack of payment methods.

Reasons for Choosing ContractZen

as said above - ticked almost all of our boxes.

Response from ContractZen

Replied March 2020

Dear Jonas, thank you for leaving us such a wonderful review! We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Also, we are planning to add more payment methods in the next coming months.