All Legalesign Reviews
1-25 of 36 Reviews
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Stuart
Verified reviewer
Internet
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Easy to use and backed by a helpful, responsive team
Legalesign had a well documented API that made it easy to integrate with our app. Their team was helpful, knowledgable and responsive throughout the sales and implementation process.
CONSOur use case was slightly unusual which meant we bumped up against a few API issues early on. However, Legalesign were helpful in resolving them quickly.
Matt
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Amazing product and service
Legalesign saves me time and money when i need to get contracts signed. Adding an extra layer of security to my business meaning me and my customers are on the same page with project direction. Using the template document i uploaded its super convenient to send the document over and super easy for my clients to sign.
PROSLegalesign is a fantastic platform saving me time and money, with its quick and easy to use interface its my go to for getting contracts signed.
CONSAs of yet there has been nothing i have come across that i would class a con.
Eulises
Verified reviewer
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2018
Another option to expand e-signatures
Personally I tested the app to compare it to Acrobat and Docusign and I must say you need to give it a try yourself or watch the videos to get an overview of the layout and interface so you come to your own conclusion but the experience allow me to know that I have an alternate option for my electronic signatures. Overall the tracking of the document is really a plus.
CONSThe layout allow the import of documents but the creation of the fields could be improve It felt like I was creating a form on PDF not a worthy experience why not use acrobat forms and summit them for e-signature? well the tracking of the document is really a plus.
rick
Human Resources, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Our response rate has more then doubled since using legalesign.
having the forms and T&Cs all online, using legalesign our response rate has now doubled, we are so happy with this. it was hard work before, by using a online portal it helps to increase the response rate. It also brings them back faster then before as well.
PROSReally easy to use and set up, you can use it for a range of forms, not just T&Cs. We have noticed over a 18 month period that the response rate every month is more then doubled the old response rate.
CONShard to add pictures but the great accounts team are willing to do it for you. Apart from this everything else is great and the accounts team are so fast at dealing with things.
Teresa
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Excellent Business Software
Legalesign has saved our business money by having a legal contract signed so the customer is aware exactly what the are signing for which has reduced chargeback and also administration time and postage fees.
PROSReally easy to use for both the business and end user. Quick to set up and the customer service has been great.
CONSEverything about this software has been good so far.
Jake
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Easy to use and great product!
Both us and our customers find the software extremely easy to use and have had great feedback in the ease of use.
CONSThere are no downsides to the software its simply to use yet extremely effective.
Vatsala
Medical Devices, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
Review: Streamlining Document Management and E-Signatures for Seamless Legal Processes
Efficient E-Signature Workflow, Security and Compliance,User-Friendly Interface
CONSHave not encountered any downsides.Have not encountered any downsides.
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Great Service - Low Price
We saved hundred of pounds on postage and employee time straight away.
PROSThe service offers options and features (eg. bulk send, csv extract) on its standard account which are 'premium' or 'enterprise' features on other services, such as Adobe or DocuSign.
CONSThe 'teams' structures can be a little unwieldy - but the support guys are lightening fast if you have any issues.
Karla
Verified reviewer
Legal Services
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
Reviewed September 2015
Make Life Easier
Our standard document that requires signature by each and every client is easily sent, signed and returned in a matter of hours. We do not have major delays waiting for documents to be returned which therefore means our files can be worked on so much quicker than waiting on Royal Mail. The system is very user friendly which means even those clients that are not computer literate can use this site.
PROSFrom my point of view the search options make life really easy if I am just looking for one particular signed document.
CONSIts not always in alphabetical order but this doesn't cause too much of an issue.
Anonymous
51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2016
Easy-to-use, full featured yet lightweight, web-based, digital signature app
Experience: I found Legalesign in 2014 when I was looking for a lightweight digital signature solution for my buy-to-let properties. I manage my properties myself without an agency and having ditched my printer I wanted an easy-to-use online system. Having recently signed on 2 new tenants and seen further improvements since the last time I used Legalesign I feel compelled to post this review as it's such great value: the online app is solid, fast and easy-to-use; I was able to send an agreement with a deed supplement that required witnesses and got it signed by 6 separate people in sequence - it was magic! And for a very reasonable monthly fee too.
Yvonne
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
brilliant software
Brilliant
PROSIt allows us to get legal documents signed with no paperwork
CONSThere are no negatives to this software it absolutely brilliant
Karen
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Excellent software which is very easy to use
It is readily accessible and easy to use and tracks the signing and viewing of documents. The support is fast and very helpful.
D
Used free trial
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed September 2015
Reduced admin time by at least 50% and Increased tracking efficiency by 75% with this software.
Our use for document signing is a bulk send once a year in the Fall and sporadic throughout the rest of the year. We must have all docs completed and signed. Pros: Upload of PDFs easy/ fast, ability to copy fields from one document to another is invaluable, input of doc fields easy once you get the hang of it, ability to "require" or "not require" each field in the document, upload of csv files for one signer docs easy/fast, designing your own reminder schedule(s), tracking/documentation of docs in ALL stages up through completion is also invaluable to our business, archiving of docs, customer service has been wonderful and responsive to our questions/needs, so far the cost is working for our small but growing business . Cons: Bulk upload of 2 Signer docs not functioning properly, must send one at a time instead of using this great feature - know this is going to be corrected; would like a reminder that "you have received an email but have not opened it" or if possible to add a DAILY reminder to the schedule list of choices, a help link for simple/basic input questions would be nice even though the Support questions are answered within 24 hrs, would like to fully DELETE a document not just ARCHIVE.
Blaine
Consumer Goods, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
Handy and quick to use ideal for the business we are in.
benefits getting applications in for fuel cards that have no access to a computer but can use a smart phone to sign it.
PROSthat its ideal for users that don't have access to a computer.
CONSsometimes people find it hard to sign the actually app by clicking 3 boxes for t&cs and clicking submit. Maybe change to one box
Debbie
Consumer Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Great asset and easy to use
Commitment from our clients
PROSvery easy to use, never lets us down! We use it several times a day and even our clients agree it is very simple to follow.
CONSlike it all! Whats not to like, .
Khurram
Financial Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Been using this service from over 6 months, very easy and fast service, best suits your needs and has everything business requires.
Authority to act documents, Keys facts, this service is very quick and easy to sign up new customers and gaining their authority to deal with the new case instantly.
PROSUpdates me with every step customer is going through and helps me to guide them if they are struggling with signing documents or finding the correct page.
Elizabeth
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
I have used the service for a while and find it incredibly easy to use. The system is very quick
I like how we can talk through the process and see what stages the clients are upto. The system is also quick and easy.
CONSThe worst part of the system is not being able to search for a client unless the documents have been signed and archived.
sharon-ann
Law Practice, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Quick and convenient
cost effective
PROSReceive signed documents back from clients quickly, convenient for both clients and us. Very cost effective no need for postage or sae.
CONSNothing that I do not like about the product
Bill
Verified reviewer
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Very Good for Workflow for Our Clients. Getting Jobs Started and Keeping Them on Track.
We work on a contract basis only. This app is great to get quick responses and approvals from our clients for contracts, proposals, change orders, "works in progress approvals" and "status up-dates". Lealesign is easy to use and does exactly what we need...tracking documents that need to be signed before we proceed on projects.
CONSOnly con is that some new clients need a "talk though" and assurance of security. This is not so much a "con" but the reality of business done online with clients not use to doing things online. Once they get over whatever is holding them back, they love it.
Ed
Real Estate, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2016
Easy-to-use, full featured yet lightweight, web-based, digital signature app
I found Legalesign in 2014 when I was looking for a lightweight digital signature solution for my buy-to-let properties. I manage my properties myself without an agency and having ditched my printer I wanted an easy-to-use online system. Having recently signed on 2 new tenants and seen further improvements since the last time I used Legalesign I feel compelled to post this review as it's such great value: the online app is solid, fast and easy-to-use; I was able to send an agreement with a deed supplement that required witnesses and got it signed by 6 separate people in sequence - it was magic! And for a very reasonable monthly fee too.
Tom
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2015
Easy and affordable, with great customer service
We've been using Legalesign for three years now, and have found it to be the easiest and most affordable way for us to sign contracts for bespoke features with our customers online. We still sign some contracts offline where the customer requests it, but most are now signed through Legalesign. We love being able to create template documents and edit them online with each customers' specific details, and we also like the way in which the email reminders prompt both parties to read and sign. Whenever we've made suggestions for improvements to Ben and his team, they have responded instantly and in one case recently they pushed an update within fifteen minutes. I don't think I've come across a Software as a Service application with better service than that! We are happy to recommend Legalesign to our customers and to anyone else who needs to sign documents online.
Nick
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Legal eSignature software - So easy to setup and use
As a startup business, we needed something quick and responsive but most of all simple to get going with. The software made it really easy to get contracts created and any changes that were required took seconds. Thoroughly recommend this to businesses of all sizes. Really helpful team too, not that they are really needed because it just works.
PROSSimple to use
CONSI can't fault it to be honest.
Ruth
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Very good system and easy to use for our customers
It has helped my team to increase their volume of sales due to being able to sign customers up on the day. Customer like this product as well as they find it is easy to use.
CONSSometimes the customers find it difficult to get to the link because the email that pops up from us but they have to by pass the T&C's first. But overall not many complaints very good.
Sandra
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed August 2015
Does exactly what I need it to, quickly and efficiently
I needed an esign product that would be easy and simple to use, only a few documents but going out regularly, individually and in batches. Legalesign is absolutely great. The tracking is ideal as I can instantly spot all those people who haven't actioned )(or those that say they have and they really haven't). Sending documents takes seconds, and the batch process is really fabulous, today sending 60 contracts out took me less than 30 seconds - it makes a big difference. Support is great too, and always on hand. Would thoroughly recommend.
Jason
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2015
Helping to improve the efficiency of our business
The tool is incredibly easy to use being intuitive and has resulted in us receiving signed documentation much faster than our previous "archaic" process. We have been able to track prospects behaviours, with regards to viewing and opening the proposals. We have also had great feedback from prospects, who find the tool really easy to use and have found the tool greatly reduces the initial barrier of working with us. The support team are also great if you do have any random questions. Would highly recommend the platform.