MarketDirect StoreFront
About MarketDirect StoreFront
MarketDirect StoreFront Pricing
Contact EFI for more information.
Starting price:
$550.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for MarketDirect StoreFront
1 - 5 of 102 Reviews
Tony
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Great storefront on it's own
Overall the building process can be quite easy after using the software for a while and learning what works with our product management system (PrintSmith). SmartCanvas has been quite hard to figure out with little guidance from EFI but is very promising. In general by its self MarketDirect Storefront is strong, but could use a lot of tweaking when talking to other modules. After a few years we have grown our ticket templates to a few hundred and have grown our products to a few thousand. Planning out your categories up front will be crucial for customers to be able to find what they are looking for.
PROSI like all the different type of options when it comes to products, I appreciate the level of customization across the entire backend such as printing services, papers, products, design, etc.
CONSSome services and specs, filled out by the customer, don't come across to our PrintSmith depending how you have that setup. We had to rebuild all ticket templates in PrintSmith (yes a second time) in order to link products up to ticket templates from our storefront. This was our workaround, some things still don't come across until recently, SIZE wouldn't come over from the storefront into PrintSmith, so I think there is room for improvement here. I like the idea of product overrides, but in the new version it is not working. This could also use some updating keeping ticket templeting to a minimum. Can't copy products that have overrides. Because of this alone, I typically have to create a new ticket template for every product, usually due to the paper. SmartCanvas is very promising, but comes with a large learning curve and even then I feel that a well thought-out guide would be very helpful. Fonts don't show up correctly in certain views and makes paragraph styled text boxes extremely hard to see how type will flow from the customer side. I will say the level of control with SmartCanvas is very nice locking fonts, colors, sizing or allowing the buyer to fully customize the product in anyway.
Reason for choosing MarketDirect StoreFront
Compared to alternative products, MarketDirect StoreFront proofing won us over. We wanted a product that our clients could easily proof their jobs knowing little to nothing about printing. A great example of this would be in booklet proofing. Saddlestitched booklets paginated uploaded files into printer spreads then showed the proof in reader spreads how the finished product would look in animated pages. It even showed the staple placement in the center spread. Coil bond books included the punched holes on the side along with what ever color coil the customer chooses. This is helpful if the customer doesn't include enough margin for the punch for the coil. This level of detail won us over making proofing for our customers effortless showing exactly how the finished product will look.
Amy
Printing, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Great functionality but alot of work up front
With the new system we are utilizing some of the features like business card templates where the client fills in their information and proofs it themselves before we even see it. Then its direct to print from there. Do no real work on our part is needed. We are able to do less work on the backend of things from an administrative standpoint and that takes a huge work load away from very few staff.
PROSI love that the software integrates well with PrintSmith our printing and accounting software. The easy of using the different template options is a very simple process. Clients seem to find the navigation of the new site very user friendly and easy to use. The integration however was a very difficult item to over come. It was a very time consumer task to accomplish.
CONSThere are certainly features in the old system that would be nice to have in the new system - such as being able to drag and drop line items from one to reorganize things. It would also be very helpful if you were able to have more than 1 invoice open at a time to be able to create new orders based off multiple invoices by dragging and dropping into a new one. The integration with PrintSmith was not an easy thing - you basically had to recreate everything you had on PrintSmith again in MarketDirect StoreFront. We have spent years creating templates in PrintSmith and now having to basically recreate them again is crazy when before it was seamless. It’s also difficult that the pricing isn’t exactly the same from one platform to the other. Now we are forced to round up or down in MarketDirect instead of PrintSmiths pricing just automatically transferring.
Reasons for switching to MarketDirect StoreFront
We were forces to switch since the shelf life had expired on the option we were using.
Kenzie
Printing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2020
MDSF is Easy to Use! Improvements can be made but an overall nice product!
My experience has been positive. While there are many improvements I think could be made, it's functional for my company and easy to know your way around it!
PROSI like MDSF because it's easy to use. I believe anyone can easily work within it to create basic offerings for their company!
CONSThere are a lot of missing features that in today's day, I believe should be a part of the software. It is very hard to collect information from a client ordering products. The only way to do so is through accounting codes. This should be a priority to implement.
Reasons for switching to MarketDirect StoreFront
OPS was missing important features MDSF offered.
David
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Big positives and small negatives for us
It has definitely impacted our workflow and efficiency in a very positive way. We are a large healthcare system with lots of form inour storefront. The ability of our users to see and interact with documents when ordering is a HUGE improvement over our old "blind" ordering system. Now that jobs flow autmatically into our PrintSmith Vision system, we no longer have to do the massive amount of data entry for billing that our old system required. This saves 10-15 hours per week on the admin side of things.
PROSFairly easy customization of look and feel. Plenty of built in UI templates for those that can't/won't play with code. Good user management controls. We haven't any any load handling issues even with almost 2000 products and 900 users. EFI support has been responsive and proficient. Good user support forums. It has integrated well with our PrintSmith Vision install.
CONSRedundancy of some settings. The admin interface has lots of redundacy and is cluttered and inefficient. Batch product import or creation needs a LOT more work. No ability to batch publish items to categories. No ability to create snapshots or backups of settings to revert to in case of user error. Occasional random little glitches/changes (like sort order settings or other fine detail) that pop up occasional or following an upgrade. The inability to create a job template "on the fly" when creating a product that doesn't fit an existing template.
Scott
Printing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2020
Long time user, and still happy.
I've been working with MDSF for over 10 years and have seen quite a bit of improvements over the years. Now it really does seem to be an exciting time to be working with it, as they have made some changes to the administration interface that will drastically improve the usability. Somethings I have been wishing for, for a long time. There might be other products that do one of the things that MDSF does well, and maybe even better, but not all of the things that MDSF does combined. We are talking about one off items, variable items, finished goods, shipping, kits and integration with different MIS.
PROSThere is quite a bit of customization and security that can be done with the interface, even with multiple storefronts. I really like some of the new changes to the administration pages, which makes it much easier to manage all of the data we have in MDSF currently. Seems like EFI sees that their customers are using it for more products than they originally had planed. We started our over 10 years ago with maybe 50 products, and now we have almost 8,000 products being offered to about 120 different storefronts.
CONSTech support is hard to reach at times. Especially by phone. But at least when you do, the techs are quite knowledgeable. Calculating taxes is a problem if you are selling outside of your state. But there are add-on options for that.