Tacton CPQ
About Tacton CPQ
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Most Helpful Reviews for Tacton CPQ
1 - 5 of 13 Reviews
Brett
Verified reviewer
Industrial Automation, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
A Powerful Sales Tool
My company is not using CPQ yet, mostly because of budget and resource issues. We are also waiting for all company divisions to be ready for the switch, and we are planning to link Tacton to Salesforce and SAP. All of this means that the project is quite slow, so it is still in the planning stages. That being said, Tacton has provides us with a test environment, and some structures and processes are already implemented there. The new interface looks sleek and modern, and it looks like CPQ will deliver all of our complicated requirements. We are eagerly awaiting the day that we can go live with the new system. It will be one of the first IT systems used across the entire company.
PROSI like the straightforward and open programming of the tool. It means that administrators need to do lots of planning and documentation upfront, but it makes the system extremely customizable and tailored to the company's individual needs without having to pay external programmers for every change.
CONSThe open programming means that the administrators have to know what they are doing, even more so than with "standard" database administration. This isn't a fault of the Tacton team, it's just a result of the Tacon CPQ administration strategy.
Vendor Response
Brett, Thanks for taking the time to review Tacton CPQ and sorry for delayed response. I was curious to know how your implementation project of Tacton CPQ evolved and how administrators and end users currently experience our software. Looking forward to see an updated review! If you want to track how Tacton CPQ improves, I recommend subscribing to our popular weekly product update videos here: https://www.tacton.com/services/product-updates/?wchannelid=5dmw8g4g7i /Per Rohdin Senior Product Marketing Manager
Replied November 2021
Elie
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Good Software and Adminstration platform
The administration for the software is nice to use and easy to load tickets into production. The front end of the system where users are using has saved lots of time for users, and the flow is nice. Sometimes there are too many options but we have to break them down
CONSSometimes 2 people can work on the same ticket, without knowing or being checked out. There needs to be tight control on which elements are being working on
Reason for choosing Tacton CPQ
The overall software package met the business needs and the ease of use on putting the data onto the system has helped define the business processes
Peter
Verified reviewer
Mechanical or Industrial Engineering, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
4
Reviewed January 2020
FLSmidth programmer review
Overall i think CPQ is good, and have many good functionalities such as pricing models, automatic proposal generation and paramteric 3D view inside the configuration. However the UI needs to be changed. I would recommend that you find a group of people, that have never used the software before, and let them tell you about the experience.
PROSI like the way that the prices are shown after you make the configuration. Also that you can control which pricing features that is visible for the user.
CONSI think the UI is very confusing. We have many complains about it from our users. Also that you can't modify it to fit specific UI needs is bad.
Reasons for switching to Tacton CPQ
The old could not handle CTO
Vendor Response
Peter, Thanks for taking the time to review Tacton CPQ and sorry for delayed response. Instant pricing after every configuration selection is one of our differentiating features and I am happy you appreciate it. UI: we have listened to our customer's feedback on our configurator UI and during 2021 we have continuously improved the flexibility and look-and-feel. To mention a few: - Config sidebars can be hidden/shown depending on task -More layout options in View Designer regarding how fields and groups are shown on page -Rich text for long description fields -Better navigation across steps -Save & Finish configuration from any step (no need to go to results) ... If you do not see these improvements in your Tacton CPQ, please reach out to your CPQ responsible in FLSmidth to activate/enable them. You can subscribe to our popular weekly product update videos here: https://www.tacton.com/services/product-updates/?wchannelid=5dmw8g4g7i /Per Rohdin Senior Product Marketing Manager
Replied November 2021
Arnoud
Machinery, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Tacton CPQ day to day
We are calculating our complex pricing with Tacton CPQ, coming from Tacton Modelling, and this works very well and simplified many things without simplifying our pricing structure too much.
PROSIt is clear, you have a good search function, lot's of customization possible. It is quick to use, easy to deploy new versions and release changes. The handling of our complex pricing works rather well and the amount of data is no problem.
CONSWe use it combined with salesforce, and this works, but is an integration, and not really part of salesforce (yet). And we cannot use the same ticket for releasing to production and test. I like Excel, but I have to get used to the idea of using excel as part of core software. Multi user and excel is not the best.
Reason for choosing Tacton CPQ
We deal with different suppliers of complex products, and every supplier has its own set of rules for ordering a product. Experlogix had no problem with these rules, and Tacton Modelling also not, for example Salesforce CPQ could not handle that. Tacton CPQ is needed to use Tacton Modelling with Salesforce and is used to calculate the cost and sales prices.
Reasons for switching to Tacton CPQ
To implement Salesforce and have a better connection with salesforce, expected was that connecting the existing Experlogix to Salesforce would be troublesome since our setup was designed to work with Dynamics CRM.
Vendor Response
Thanks for taking the time to review Tacton CPQ and sorry for delayed response. Ticketing: As of now, any ticket created in Tacton Administration can be released to any of your Connected Environments. Excel: Tacton Administration tries to combine the best of Excel's data manipulation capabilities with a collaborative SaaS environment. I strongly recommend trying out our Desktop Connector which allows you to use Excel to manipulate data directly to the database in your ticket. To learn more, enter your Tacton Administration and go to Help center and search for "Desktop Connector". Looking forward to see more reviews from you. If you want to track how Tacton CPQ improves, I recommend subscribing to our popular weekly product update videos here: https://www.tacton.com/services/product-updates/?wchannelid=5dmw8g4g7i /Per Rohdin Senior Product Marketing Manager
Replied November 2021
VIVEK
Mechanical or Industrial Engineering, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
It is a powerful rules based configurator for solving, simple to complex problems
Initially we started using this configurator for Proposal purposes, later we have expanded the configurator for doing the order work as well (complete supply chain activities incl. ERP integration). Now we are using the complete end to end solution to support the CTO (configure to order) process. It really helped us in saving lot of lead time in proposal generation and in order processing.
PROSThis configurator is a very user friendly configurator. We need not to learn any special coding/language to write the programs in Tacton. It is very helpful for solving the rule based problems very quickly. It is also very easy to integrate with external calculation programs like MathCAD, STAAD, Fortran, etc, It mainly supports the end to end supply chain activities.
CONSThe configurator can be improved in iterative calculations like goal seek function and loop calculations. Even though we can do this in the current version using JavaScript, it would be nice to have this feature in Tacton function itself. Few improvements can be done on the User Interface, to make it more user friendly for the end user.