All Akruto Sync Reviews
1-25 of 90 Reviews
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Karl
Verified reviewer
Computer Software, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Keeping data in house
Have used Akruto since 2014 and will continue to do so.
PROSImportant for us to be able to sync contacts and calendar events on the phone with Outlook without data leaving our internal network. Outlook data is kept in house on our own server as well.
CONSOutlook sometimes acts up strangely if you need to add additional accounts - particularly if those additional accounts are based on outlook.office.com. However, that problem rests in Outlook. There is nothing Akruto can do to fix this.
Reason for choosing Akruto Sync
Ability to sync data in house without using cloud storage.
Adrian
Writing and Editing, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Operates seamlessly in the background
Once set up (which can be a little fiddly) the system runs seamlessly in the background without need for intervention. Very rarely when I have had an issue, the response from Akruto Support has been almost immediate and has always resolved the issue. Most recently they were able to pin-point the issue to a corrupted Microsoft PST file (therefore not a failing of Akruto Sync itself). They pointed me to the required remedy which resolved the issue and Akruto is flying again.
CONSSlightly tricky to set up but once done, the system is stable and reliable.
Bob
Defense & Space, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2017
Worked for two weeks and then stopped
In the end, none
PROSWhen it worked it was very good and easy to use. Synching was automatic and happened every time I added a new appointment in Outlook. Installation was also very quick.
CONSSync suddenly stopped working. After 9 hrs of emails to Akruto they decided that "it was my network and nothing to do with their software". I have not changed my router, changed anything on my network, added any other software to my pc or changed by security software. So I have now completely wasted $39. Of course they did not even offer a refund either. Very disappointed.
Bob
Financial Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2023
Can't get Akruto to work on new PC
On my new PC, I have not been able to get Akruto to work. I am a software engineer and extensively used chat support, but have not been able to set up a new Exchange account on my Android.
PROSHave used it for many years and it does a great job of syncing
CONSOn my new PC, I have not been able to get Akruto to work. I am a software engineer and extensively used chat support, but have not been able to set up a new Exchange account on my Android.
Reason for choosing Akruto Sync
Akruto syncs with native Android contact and calendar apps.
Joey
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Aktruto Sync
Akruto Sync allows me to keep all of my contacts, calendars, emails, and tasks completely and timely synced between my computer and cell phone, even through multiple VPN accounts. Customer support makes this application my preferred alternative, at minimal cost.
PROSThe ease of use, and accuracy, once initially setup.
CONSThe initial setup was challenging on my own. The quality of customer support really took the pain out of the setup process.
John
Writing and Editing, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Product Support
When I do have problems, I like the email back and forth with product support. It gives me time to respond and steps are documented for reference.
PROSVery reliable however, occasionally, it seems an iPhone update causes it to lose its connectivity. But then I contact product support.
CONSIt works fine. As long as it reliably syncs Outlook desktop, iPhone and iPad I am happy.
Beth
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Grateful for the amazing tech support
I am very pleased with this product and highly recommend to anyone.
PROSThis is the only product that I could find to sync my calendar to my phone and is very reasonably priced
CONSI am limited in my tech skills to sometimes this is a challenge but I can always get very timely assistance for my needs.
Reason for choosing Akruto Sync
Recommended by a friend
Paul
Financial Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Akruto Sync Value
Nothing short of exceptional - from the software performance to the Technical Assistance - all very very good
PROSSimply the integration of Outlook Contact Information from the Desktop to the IPhone.For me, it is invaluable
CONSThere is nothing that I do not like - it performs as advertised and does it reliably
Tim
Food & Beverages, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Personal Experience
Personal management
PROSKeeps contacts, calendar and tasks up to date on phone
CONSSyncing issues at times. Cust Service responses have been prompt and useful. After numerous attempts, finally resolved my issue. Appreciate keeping after it seeking a solution which they did!
Darin
Hospitality, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Great Product for Sync from Desktop/Laptop/Tablet Outlook to Android
Easy to set up, and automatic sync makes everything seamless.
CONSIt seems after updating Windows a glitch may require a re-configuration at times. However, support is always at the ready and the problem is always fixed.
Stephen
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Great product with even Better Tech Support
When working well, Akruto Sync has great two way syncing features; I especially like using for recording appointments and having it appear relatively quickly on phone or on my PC.Tech support is great! The are good with their support, communication and diligence communicating to solve problems... and that is a significant reason to purchase Akruto Sync (you'll have great support if you have any technical issues).
CONSSometimes there are issues syncing... which is annoying because oy may require time to resolve the problem and that is time, people could use to focus on the objectives or more importance.
Dwellion
Automotive, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Great support!
AkrutoSync Support has been excellent, especially considering that all support is done via email, at least from my experience. The Support team responds fairly quickly, usually in just a few hours. From my experience they are very knowledgeable and on point. Of course, it would be nice to speak with a person or communicate via web chat. They have a web chat feature on the support page of their web site but I've never seen it operational. Overall, I love the app and the support.
PROSEase of use. Once installed, it is very easy to use AkrutoSync.
CONSThere is nothing to dislike about the AkrutoSync app.
Ross
Chemicals, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Sometimes balky
Most of the time this works very well to sync my calendars. Occasionally it gets bogged down and gives me fits until I get it restarted. Upon getting a new phone and when something changed in my phone, it took a couple weeks to figure out what I needed to do to get it working again. The customer support team is quick to respond, even if their suggestions don't always work on the first or second suggestions.
PROSMost of the time this works very well to sync my calendars. Occasionally it gets bogged down and gives me fits until I get it restarted. Upon getting a new phone and when something changed in my phone, it took a couple weeks to figure out what I needed to do to get it working again. The customer support team is quick to respond, even if their suggestions don't always work on the first or second suggestions.
CONSHard to get it working again when it gets bogged down.
Colleen
Legal Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Can't imagine life without it!
It's only when I've done something stupid (like not realising wi-fi connections have been disrupted on one of the phones connected) that I have problems. The support staff at Akruto are fantastic. Whenever I've had occasion to contact them, they respond almost immediately, and invariably solve my problem.
PROSThe fact that phones and tablets (and therefore the people who use them) are all on the same page is fantastic. It's astonishing how easy it makes things.
CONSThe fact that I occasionally make it crash!
Michael
Executive Office, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Can live without it!
Apart from its use, the helpfulness and speed of support
CONSI did have problems syncing PC to mobile, but I think that was due to problems with the PC which has just been replaced...and the syncing is working well.
Jonny
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
easy to use and works perfectly
just perfect!
PROSAn existing problem with my PC was solved by the support people quickly and very informative in shortest time
CONSsorry, nothing to mention here :-). I am just happy with the product
Eric
Sporting Goods, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
I like it a lot!
Good!
PROSThe fact that it runs fluidly and efficiently under everything else I do.
CONSForcing an update from my laptop is not possible.(As far as I know.)
David
Religious Institutions, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great product, service and price.
The team has always been available and responsive whenever I have a question or need support. Highly satisfied with everything.
PROSI love that it works, it's easy to use and the service is outstanding.
CONSNothing, I'm satisfied with everything. Five stars for your service!
Reasons for switching to Akruto Sync
This software is more intuitive with less moving parts. Easier to use.
Jim
Government Administration, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
It just works well
Support to get around hardware and software configuration issues has been prompt and successful
PROSAfter trailing a few products this was easyest to setup and use with little or no pongoing problems
CONSNone for me really just needed a bit of tech support initially and following a major OS fault caused by a OS update update
Holger
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
easy to use, great support
I'm synchronising my contacts and schedules, so that they're available on th ephone all the time.
PROSeasyto install, works in the background, contacts and dates are always synchronised Great support in cases of problems, fast reply and solution providing
CONSnothing at all, it just works
Philip
Writing and Editing, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Accurate information is vital
It is essential to alwys have accurate details to hand whereever I am. Akruto provides this.
PROSSharing contacts, calendar and notes across my PC, tablet and mobile device.
CONSA little time consuming to set upbut well woth the effort.
Reason for choosing Akruto Sync
It did what I wanted it to do at a reasonable cost.
Beverly
Accounting, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Love akruto Sync
Software is easy to use. When a problem crops up, I get an extremely quick response from the support team.
CONSSeveral times I have discovered that not all of my entries are synching. Have to shut down eerythng and come back in to get it working again.
David
Photography, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Akruto Sync
Once setup, all changes to contacts and calendar are synced across a range of devices
CONSOnly issue has been the vagaries of the Android OS - and the technical support has been brilliant.
William
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Safely Sync Your Android with Your Desktop Running Outlook
It works. The support is amazing when you need it, which is rarely.
CONSNothing. But if they ever can find a way to have these things be self-configuring, that would be useful.
Deb
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Great Customer Support
Excellent. Would thoroughly recommend
PROSQuick response time and multiple suggestions while we work through a sync issue
CONSNo issues at all with this product - I am happy