All Akruto Sync Reviews

1-25 of 90 Reviews

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User Profile

Karl

Verified reviewer

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Keeping data in house

Have used Akruto since 2014 and will continue to do so.

PROS

Important for us to be able to sync contacts and calendar events on the phone with Outlook without data leaving our internal network. Outlook data is kept in house on our own server as well.

CONS

Outlook sometimes acts up strangely if you need to add additional accounts - particularly if those additional accounts are based on outlook.office.com. However, that problem rests in Outlook. There is nothing Akruto can do to fix this.

Reason for choosing Akruto Sync

Ability to sync data in house without using cloud storage.

Adrian

Writing and Editing, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Operates seamlessly in the background

PROS

Once set up (which can be a little fiddly) the system runs seamlessly in the background without need for intervention. Very rarely when I have had an issue, the response from Akruto Support has been almost immediate and has always resolved the issue. Most recently they were able to pin-point the issue to a corrupted Microsoft PST file (therefore not a failing of Akruto Sync itself). They pointed me to the required remedy which resolved the issue and Akruto is flying again.

CONS

Slightly tricky to set up but once done, the system is stable and reliable.

Bob

Defense & Space, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2017

Worked for two weeks and then stopped

In the end, none

PROS

When it worked it was very good and easy to use. Synching was automatic and happened every time I added a new appointment in Outlook. Installation was also very quick.

CONS

Sync suddenly stopped working. After 9 hrs of emails to Akruto they decided that "it was my network and nothing to do with their software". I have not changed my router, changed anything on my network, added any other software to my pc or changed by security software. So I have now completely wasted $39. Of course they did not even offer a refund either. Very disappointed.

Bob

Financial Services, 1 employee

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2023

Can't get Akruto to work on new PC

On my new PC, I have not been able to get Akruto to work. I am a software engineer and extensively used chat support, but have not been able to set up a new Exchange account on my Android.

PROS

Have used it for many years and it does a great job of syncing

CONS

On my new PC, I have not been able to get Akruto to work. I am a software engineer and extensively used chat support, but have not been able to set up a new Exchange account on my Android.

Reason for choosing Akruto Sync

Akruto syncs with native Android contact and calendar apps.

Joey

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Aktruto Sync

Akruto Sync allows me to keep all of my contacts, calendars, emails, and tasks completely and timely synced between my computer and cell phone, even through multiple VPN accounts. Customer support makes this application my preferred alternative, at minimal cost.

PROS

The ease of use, and accuracy, once initially setup.

CONS

The initial setup was challenging on my own. The quality of customer support really took the pain out of the setup process.

John

Writing and Editing, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Product Support

When I do have problems, I like the email back and forth with product support. It gives me time to respond and steps are documented for reference.

PROS

Very reliable however, occasionally, it seems an iPhone update causes it to lose its connectivity. But then I contact product support.

CONS

It works fine. As long as it reliably syncs Outlook desktop, iPhone and iPad I am happy.

Beth

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Grateful for the amazing tech support

I am very pleased with this product and highly recommend to anyone.

PROS

This is the only product that I could find to sync my calendar to my phone and is very reasonably priced

CONS

I am limited in my tech skills to sometimes this is a challenge but I can always get very timely assistance for my needs.

Reason for choosing Akruto Sync

Recommended by a friend

Paul

Financial Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Akruto Sync Value

Nothing short of exceptional - from the software performance to the Technical Assistance - all very very good

PROS

Simply the integration of Outlook Contact Information from the Desktop to the IPhone.For me, it is invaluable

CONS

There is nothing that I do not like - it performs as advertised and does it reliably

Tim

Food & Beverages, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Personal Experience

Personal management

PROS

Keeps contacts, calendar and tasks up to date on phone

CONS

Syncing issues at times. Cust Service responses have been prompt and useful. After numerous attempts, finally resolved my issue. Appreciate keeping after it seeking a solution which they did!

Darin

Hospitality, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Great Product for Sync from Desktop/Laptop/Tablet Outlook to Android

PROS

Easy to set up, and automatic sync makes everything seamless.

CONS

It seems after updating Windows a glitch may require a re-configuration at times. However, support is always at the ready and the problem is always fixed.

Stephen

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Great product with even Better Tech Support

PROS

When working well, Akruto Sync has great two way syncing features; I especially like using for recording appointments and having it appear relatively quickly on phone or on my PC.Tech support is great! The are good with their support, communication and diligence communicating to solve problems... and that is a significant reason to purchase Akruto Sync (you'll have great support if you have any technical issues).

CONS

Sometimes there are issues syncing... which is annoying because oy may require time to resolve the problem and that is time, people could use to focus on the objectives or more importance.

Dwellion

Automotive, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Great support!

AkrutoSync Support has been excellent, especially considering that all support is done via email, at least from my experience. The Support team responds fairly quickly, usually in just a few hours. From my experience they are very knowledgeable and on point. Of course, it would be nice to speak with a person or communicate via web chat. They have a web chat feature on the support page of their web site but I've never seen it operational. Overall, I love the app and the support.

PROS

Ease of use. Once installed, it is very easy to use AkrutoSync.

CONS

There is nothing to dislike about the AkrutoSync app.

Ross

Chemicals, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Sometimes balky

Most of the time this works very well to sync my calendars. Occasionally it gets bogged down and gives me fits until I get it restarted. Upon getting a new phone and when something changed in my phone, it took a couple weeks to figure out what I needed to do to get it working again. The customer support team is quick to respond, even if their suggestions don't always work on the first or second suggestions.

PROS

Most of the time this works very well to sync my calendars. Occasionally it gets bogged down and gives me fits until I get it restarted. Upon getting a new phone and when something changed in my phone, it took a couple weeks to figure out what I needed to do to get it working again. The customer support team is quick to respond, even if their suggestions don't always work on the first or second suggestions.

CONS

Hard to get it working again when it gets bogged down.

Colleen

Legal Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Can't imagine life without it!

It's only when I've done something stupid (like not realising wi-fi connections have been disrupted on one of the phones connected) that I have problems. The support staff at Akruto are fantastic. Whenever I've had occasion to contact them, they respond almost immediately, and invariably solve my problem.

PROS

The fact that phones and tablets (and therefore the people who use them) are all on the same page is fantastic. It's astonishing how easy it makes things.

CONS

The fact that I occasionally make it crash!

Michael

Executive Office, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Can live without it!

PROS

Apart from its use, the helpfulness and speed of support

CONS

I did have problems syncing PC to mobile, but I think that was due to problems with the PC which has just been replaced...and the syncing is working well.

Jonny

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

easy to use and works perfectly

just perfect!

PROS

An existing problem with my PC was solved by the support people quickly and very informative in shortest time

CONS

sorry, nothing to mention here :-). I am just happy with the product

Eric

Sporting Goods, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

I like it a lot!

Good!

PROS

The fact that it runs fluidly and efficiently under everything else I do.

CONS

Forcing an update from my laptop is not possible.(As far as I know.)

David

Religious Institutions, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Great product, service and price.

The team has always been available and responsive whenever I have a question or need support. Highly satisfied with everything.

PROS

I love that it works, it's easy to use and the service is outstanding.

CONS

Nothing, I'm satisfied with everything. Five stars for your service!

Reasons for switching to Akruto Sync

This software is more intuitive with less moving parts. Easier to use.

Jim

Government Administration, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

It just works well

Support to get around hardware and software configuration issues has been prompt and successful

PROS

After trailing a few products this was easyest to setup and use with little or no pongoing problems

CONS

None for me really just needed a bit of tech support initially and following a major OS fault caused by a OS update update

Holger

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

easy to use, great support

I'm synchronising my contacts and schedules, so that they're available on th ephone all the time.

PROS

easyto install, works in the background, contacts and dates are always synchronised Great support in cases of problems, fast reply and solution providing

CONS

nothing at all, it just works

Philip

Writing and Editing, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Accurate information is vital

It is essential to alwys have accurate details to hand whereever I am. Akruto provides this.

PROS

Sharing contacts, calendar and notes across my PC, tablet and mobile device.

CONS

A little time consuming to set upbut well woth the effort.

Reason for choosing Akruto Sync

It did what I wanted it to do at a reasonable cost.

Beverly

Accounting, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Love akruto Sync

PROS

Software is easy to use. When a problem crops up, I get an extremely quick response from the support team.

CONS

Several times I have discovered that not all of my entries are synching. Have to shut down eerythng and come back in to get it working again.

David

Photography, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Akruto Sync

PROS

Once setup, all changes to contacts and calendar are synced across a range of devices

CONS

Only issue has been the vagaries of the Android OS - and the technical support has been brilliant.

William

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Safely Sync Your Android with Your Desktop Running Outlook

PROS

It works. The support is amazing when you need it, which is rarely.

CONS

Nothing. But if they ever can find a way to have these things be self-configuring, that would be useful.

Deb

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Great Customer Support

Excellent. Would thoroughly recommend

PROS

Quick response time and multiple suggestions while we work through a sync issue

CONS

No issues at all with this product - I am happy

Showing 1 - 25 of 90 Reviews