BigContacts
About BigContacts
Awards and Recognition
BigContacts Pricing
Forever free plan for startups with 100 contacts. Paid starts at $9.99/user/month with a 15-day free trial. You won't find another system (with all the features we offer) at a lower price! Best of all, when you upgrade to a paid account, we will train your entire team - at NO charge! Go to this link to view more detailed pricing: https://www.bigcontacts.com/pricing/
Starting price:
$9.99 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for BigContacts
1 - 5 of 206 Reviews
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Great tool for managing leads
BIGContacts has simplified lead management for our business. We can easily track all previous touches, preferences, and upcoming tasks for our prospects and customers in one place. The tool has also made internal collaboration easier.
PROSThe customizable sales pipeline makes it easy to track opportunities. We also use BIGContacts to generate sales reports and track our business performance. The standard reporting templates a lot of our time. Furthermore, we can save custom report filters for later use, which is a great advantage as well.
CONSLooking forward to seeing more direct integrations for the tool.
Karen
Publishing, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
HUGE RELIEF
One of our sales team discovered BigContacts in Fall 2007 and recommended we try it. At the time we'd tried two other web-based CRM systems with frustrating results. As soon as I saw the clean, easy-to-understand layout of BigContacts, I was sold. We switched over immediately and the entire sales team (and me) felt a HUGE RELIEF. Since 2007, Big Contacts has gone through several major upgrades. I get frustrated at first with each major upgrade because it changes my routine, but I am confident I'll get it figured out quickly with customer service help. I contact customer service and I talk with someone IN THE U.S.A., who speaks perfect English, who is competent, and who is patient and solves my problem. That's it. Done. Again, huge relief. I like BigContacts so much that I've referred clients and friends to use it. All sold. All happy. So... that's my story. I do not exaggerate. Thank you!! -Karen
PROS1. clean, simple, intuitive, easy to use 2. customer service is prompt, competent, speaks perfect English, is based in the United States
CONSupgrades are a challenge, but they get solved thanks to the PROS listed above.
Kimberly
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed September 2016
Could be better
To us Big Contacts ended up being a glorified Rolodex. Information was time consuming to enter, cross referencing was not easy and needing to print reports to find information was complicated. Customer service however was always available to answer questions and guide us through an issue. In the end, Big Contacts was not what we were looking for.
PROSThe screen was very easy to read and all customer info was clearly displayed.
CONSCross referencing was not easy. Searching for certain info was not easy, entering info was time consuming. Didn't like having to print reports to find what I needed. The process to find info was very complicated. We couldn't easily figure out how to link our emails so they were added to the history.
Bill
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Excellent software
Very responsive group whenever I contact them with questions.
PROSEase of use. Cloud based. Great customer service support.
CONSThere is only one thing that I wish was available with this software. Right now whenever you want to move someone from one date to another date on the calendar it must be done individually. Sometimes I want to move multiple contacts at one time and there is no way to do it in a group.
Reason for choosing BigContacts
Pricing and ease of use.
Angela
Apparel & Fashion, 1 employee
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Just what I was looking for
I started out using Excel but that soon became overwhelming and I knew I needed something more flexible. I tried several CRMs, even one designed for MLM consultants, but Big Contacts had the features a was looking for. I can add custom fields to contacts like favorite product and even run a search by that field. The alerts are super helpful as I don't always go to the website everyday so I will know if I have a task if I get an email. I could opt in for marketing but I'm small enough I can do personal emails. The capture emails from my email isnt working because I have Outlook but I haven't talked to support about it yet to see if there is a work around. That would be awesome if it would capture and add incoming emails to the correct contact!
PROSSet up automatic task alerts Set up tasks with a series or preset tasks to be completed and get alerts when it's time to complete them Add notes and communication logs to contacts Add documents Custom fields
CONSMore fields than I need as MLM consultant (but I can hide them) Set up takes tim Need Bigger or Biggest plan for email alerts
Reason for choosing BigContacts
Beehyve was geared specifically for MLMs but didnt have as many features for the same price. Therewerern't email alerts or multistep tasks. Apptivo looked very adaptable but the learning curve was very high. You had to learn a code to set up any function. It might have been more powerful than Big Contacts but I don't have the time to do it all myself as a solo. Plus this is a part time second job business for me. It might be worth a look if you have more people with lots of free time.