The ease of access and usage is the best part of this CRM. Even interns with no experience with any CRM can easily use and manage this without fail.

There are some limitations for a startup in the long run. As in eventually as the company grows we would definitely need to move away to a more extensive CRM platform.

Zoho Begin is a fantastic starting point for small businesses and startups. It's easy to use, keeps your wallet happy, and has the essential tools to tame the email beast and nurture those leads. But, if you crave more advanced features, you might need to explore other options.

First things first, this thing is easy to use. No tech degree required, just point and click. Even my grandma (well, maybe not my grandma...) could probably figure it out. Plus, there's a free plan that's perfect for testing the waters before you dive in. The paid plans are budget-friendly too, which is a major win for a small business like us. And for the price, you get some cool features like automated emails (lifesaver!) and a system that helps you prioritize leads. Zoho Begin also plays nicely with other Zoho apps, which is a bonus if you're already part of the Zoho fam. Everything feels connected and streamlined. Not Quite Perfect

Now, don't get me wrong, it's not all sunshine and rainbows. Zoho Begin doesn't have all the bells and whistles of some other CRMs. If you're looking for fancy marketing automation or super detailed sales pipeline stuff, you might need to look elsewhere. Also, the integrations with other Zoho apps can be a bit tricky to set up. It wasn't exactly a walk in the park for our not-so-tech-savvy team.

great

pretty much all you need on a crm.

Having ajax in a tool like that does give an excellent impression at first glance, not having to pop-up to a different window each time you do a search the sad part is this search bar function fails more than often to the extent I have to delete and start over or even as bad as refreshing the screen. I never put reviews but i will appreciate the team looking into this or at least having a button to switch from ajax to normal opening another window to load data.

Bigin sales and integration team have been incredibly patient and helpful getting all our companies questioned answered making the decision to move to this new CRM a breeze.

Clean look and feel, easy to move data, setup and transferring from old system was painless.

The quote side of order management and deals is a separate cost

This integration not only optimizes our workflow but also enhances our capacity to assist patients effectively. Follow our journey as we continue to innovate in the medical tourism space.

We've launched our Agent Portal, a key development in Global Medical Trip's quest to streamline medical tourism. Our aim to recruit 100 agents demanded a cost-effective, efficient system for handling patient inquiries. Our platform of choice, Zoho, offered a solution that fit our needs perfectly: Zoho Bigin.

This tool seamlessly integrates with our CRM, providing a robust environment for agent operations. Within a day, we set up Zoho Bigin, enabling our first agents to connect to the platform and start processing patient requests. This quick setup underscores our commitment to providing fast, reliable medical tourism services.

It was good,easy to use and grouping was also better to include for users

Database visibility is better than any other CRM,exporting the data to particular fields was also better

Limited number of customisable fields is a drawback compared to other CRM.At a time bulkmails can be sent to 50 users is also has to be changed

Its a great price for the value, and great intergations

Its a little complex to get started and the team was a bit hard tp get ahold of

We use Bigin mainly to track how well our business is doing and its simple User Interface allows us to immediately see tasks and updates on new projects. We have been using Bigin for a few weeks now and the ease in workflow is immediately visible. The trial period also helped us get to know the inner workings of the CRM first to really see if it would fit our business.

Bigin is very easy to use and has a lot of features to choose from. You can customize your pipelines to better suit your business needs.

Bigin can be confusing at first, especially if you are new to any form of CRM.

If you are looking to simplify and automate your sales pipelines, Bigin is the perfect solution. Its ease of use is unparalleled, allowing for quick and hassle-free setup. The support team is exceptional, providing personalized attention to ensure you get the most out of the tool. With Bigin, we have been able to optimize our processes and improve our productivity in record time.

Can't find nothing i don't like yet. Experience was excellent so far.

With Bigin, we formalize the process of accounting for the delivered products: what stages need to be completed, what information needs to be recorded, and who is responsible.

User-friendly interface, application speed, ease of starting

The ability to create various products (sales) within CRM, integration with social platforms

So far I and my team have become very comfortable with bigin.

I have been using Zoho for 15 days and can claim it is the most user-friendly CRM/ sales management tool for startups, with a lot of productivity features like I-MAP for emails, and great templates. If I had a query in the first few days the team is very responsive and proactive in supporting you. Highly recommended product for sales teams.

It would be nice if onboarding can be done in the trial perios.

Awesome experience with Bigin CRM. Great reliable customer support provided by Bigin CRM Team. Bigin CCRM is a must use for all start up entrepreneurs and small business owners.

The deal pipeline feature is the best of all. Deal management is very essential for keeping an eagle eye on all the accounts so that we can maximize our sales closings month after month, so that no sales slips through the cracks. Kudos to Zoho.

Not much cons at these price points. Probably more number of pipelines in the pricing plans would have been a great sweetener.

When I found this CRM it was like " Thank God" finally I found a tool that I can connect with and be able to use with out much technical learning needed.

How user friendly it is and also how easy is to learn to use the software

There is really nothing I can say for now that I dislike

We have had a great experience with Bigin, it was a great alternative while lowering our costs. It offers a great value for the money we pay for it.

While trying to lower our costs derived from the health crisis, we searched for CRM alternatives and ultimately we choose Bigin, due to their clean interface and the functionality they offer, as well as their low price (but great value overall)

Limited number of custom fields, no email templates and difficult to create email templates on my own.

Briefly my total experience was great. In 3 months I tested at least CRM's for my company, which is small and Bigin was the most assertive of all. It helped me a lot the days I used it, and I intend to continue using it.

What I liked the most were the automations. They critically optimize my time and help me control my funnels of different prospecting strands.

I think the only two issues I miss the most are more integrations to the CRM and the slightly more laborious way of exporting lists to the system. Nothing too complicated either, but it makes a slight difference.

A sound quality cloud-based software with the flexibility and the most attractive is its pricing.

It's inexpensive and easy to use and a good buy for first-time users and non-technical companies.

The number of pipelines, inbuilt workflows are limited.

I benefited a lot from the experience of working with this program, it facilitated a lot of my work and saved a lot of time.

A program with good features for CRM management, suitable for small and large companies, offers a free trial and a free version, easy to operate, and facilitates the management of reports and data.

It is a good platform, but it needs to improve its work on mobile. Adding new options will make the program faster and more suitable for companies with a large number of employees.

Very satisfied.

The integration was super easy and self-explanatory. Bigin works well with our accounting and marketing systems and there are no data silos.

The data synchronization with Zoho Books sometimes stops working.

Helped a lot in handhold us in a journey to full fledged CRM.

Very easy to maintain the pipelines with basic features like tasks and reminder.

CRM is for your growing requirements, so bigin and CRM fits different business requirements. There is a detailed comparison, which can you help in selection. No cons as such.

Love it, my husband also uses this as the simpilicity is great and the options for doing everything is there. Great product for the tech guy and the not so tech guy.

We love the CRm for functionality and the fact that I can upload files to each contact and project within the CRM.

I haven't been able to figure out the tasks part but I am having a rep call me again to go through this, they are very good in the service end and helping you as the customer

It has been an awesome experience with the product as well as the support.

Simple easy to use UI. Navigation is awesome. Straight up pipeline focused with necessary workflows automation

Contact to account look up is available the vice versa isnt there hence there is difficulty while selecting a contact during deal creation

User-Friendly Interface: my team appreciates the intuitive and user-friendly interface of Bigin. They find it easy to navigate, allowing them to quickly adapt to the CRM system and start managing their contacts and leads effectively.Cost-Effective Solution: our purchasing department mentioned that Bigin offers excellent value for its price. It is an affordable CRM solution for small businesses and entrepreneurs with limited budgets.

I liked how Bigin makes it easy to manage and organize leads. The centralized database is a great feature, as Bigin allowed me to keep track of all my leads and their contact information in one place. I also appreciated the ability to capture leads from various sources and track where they came from. Additionally, segmenting leads based on different criteria was very helpful, allowing me to target my marketing efforts more effectively. Overall, Bigin is a valuable tool for lead management, and I would recommend it to others.

It needs more customization options and improvements to third-party integration and the mobile app.

Inexpensive simple platform that can be deployed in no time

The UI is still very old school - can be refreshed for the new design elements.

The most simplest and easiest CRM system for small business. the fact that it is focused enough to get small business starting is exactly what I love about the CRM. no cluster features to confused user off.

the pricing structure is a bit more expensive for the targeted users since its focus to small business owners