All Classe365 Reviews
1-25 of 136 Reviews
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Karin
Verified reviewer
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Very happy with Classe365
Easy to use, superb support with technical issues/bugs, prompt resolution by development team.
CONSSome bugs that were initially problematic and affected performance, but that was addressed and fixed when we raised this with the Classe365 team.
Reason for choosing Classe365
Number of features available plus professional service.
Reasons for switching to Classe365
We were looking for a more user-friendly system.
Vendor Response
We're thrilled you are satisfied with your experience with us! Thank you for your fantastic review.
Replied August 2023
Gabriela
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Classe365 User Since 2021 And Still Loving It
When we first set up with Classe365, the support team was fantastic in helping us getting everything set up. We had spent countless hours and live calls with them to ensure all the student data was imported, the CRM tool allowed to transfer new admission data to our student management database, and LMS was set up correctly. They understood that if we were set up for success from the beginning, then there would be less problems once we launched Classe365 to our students. Our teachers and students love Classe365 because they can access through their mobile (app) and teachers can communicate via social platform. All of the teaching notes, videos, discussions are also available for our students to reference. Since 2021 when we first started using this tool, it has made a tremendous difference in the entire process (in-take, admission, student management, LMS, reporting, payments) in how our school is operated.
PROSThe interface is easy to use, set up is straigthforward and dynamic, has many integration options (Zoom, Quickbooks, PandaDoc) that allows for a seamless transition, response time from the tech support team is quick and thorough, and they're constantly evolving to make sure they stay relevant in the industry.
CONSClasse365 has their general onboarding documents, and we have created our own onboarding documents that are specific to our school for our admininstrator, teachers, and students. The issue we run into is that there are new functionalities being introduced constantly (which is a good thing) but this requires us to constantly update our own onboarding documents to reflect the new changes. The administrator may be informed of the new changes but can be tricky to communicate these changes to the students/teachers. We are also a small business so we don't always have the time to review all of the new functionalities so would be great if we can speak to a representative once in awhile to review whether we can adapt these new tools/functionalities to our business model.
Reason for choosing Classe365
I chose Classe365 over alternative products because it is an affordable one-stop shop platform for a small business and this product is dynamic enough for large institutions as well. I was also able to speak with their team before we decided to go with this platform and they were able to answer and address all of the questions I had which reassured me that this tool would make our lives easier from administrators to teachers to students. This product is well thought out to capture all of the processes from in-take to student learning and management. They don't stay status quo and are always evolving to be better and stay updated to the latest learning tools. Highly recommend it.
Vendor Response
We appreciate your review and the feedback you've shared. We will use this valuable input to make enhancements moving forward.
Replied August 2023
Naoko
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2023
Quick and accurate support from helpdesk
I have been able to use the CRM-Enroll & Forms and student database on daily basis without too much problem. Some functions, I have had to take time to learn but the support desk has been very helpful in getting back to me with my questions.
PROSMost functions are easy to use, or learn to use. For functions I need to learn, the tech support is quick, accessible and helpful.
CONSThere are some functions that are fixed and there is no freedom to customise.
Vendor Response
We appreciate your review and the feedback you've shared. Your input will contribute to our ongoing efforts to enhance our services.
Replied August 2023
Yahya
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2024
Great Support. Great System.
Our college has greatly benefited from the features and functionality offered by the Class365 as a solid Learning Management System. I would like to extend a special thanks to [sensitive content hidden] for their exceptional support and dedication. They consistently go above and beyond to ensure that our college's needs are met and that our experience with Class365 is seamless. The support team at Class365 has truly made a positive impact on our college's learning environment. We are grateful for their expertise, responsiveness, and commitment to delivering a top-notch learning management system. Thank you once again to the entire support team at Class365 for providing such exceptional service and support. We look forward to continuing our successful partnership.
PROSvery compatible and covers all we need. All in one place
CONSmore integrations would be great and to offer stronger Sales CRM
Vendor Response
We're thrilled you are satisfied with your experience with us! Thank you for your fantastic review. Your input will contribute to our ongoing efforts to enhance our services.
Replied January 2024
Louise
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Great product at an accessible price
Pleasantly surprised. The service is first class and I´m looking forward to seeing this develop in response to customer needs.
PROSClasse365 is developing all the time and i´m sure will soon become one of the leading LMS on the market. I love the attendance management feature and virtual classroom management.
CONSCan be slow to navigate and some processes are overly complicated
Reason for choosing Classe365
Price, functionality, continuous development, support
Reasons for switching to Classe365
Not comprehensive enough for our needs, we needed a student management system
Vendor Response
We appreciate your review and the feedback you've shared. Our support team would be happy to help you with any queries or issues faced. Your input will contribute to our ongoing efforts to enhance our services.
Replied January 2024
Daniel
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2023
Inexpensive and modular system for small schools
My overall experience has been positive. Support is excellent. I never have to wait long for responses to my inquiries.
PROSClasse365 is easy to set up. It has many video and written tutorials that assist in setting the system up for my clients. With its modular implementation, it makes it inexpensive especially for small institutions.
CONSSome features are lacking especially in the forms section. It would be ideal to include conditional logic to make the forms more professional.
Reason for choosing Classe365
As compared to other similar products, Classe365 was selected due to its being inexpensive, modular, and excellent for small institutions.
Vendor Response
We appreciate your review and the feedback you've shared. Your input will contribute to our ongoing efforts to enhance our services.
Replied December 2023
Khaled
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Review from an every day user
Student administrative and academic management is streamlined and helps us save time and be more efficient.
PROSI like student management (core module), assessment and grading (core module), and admissions (add-on module).
CONSSome minor layout problems in the generated report cards.
Vendor Response
Thank you for your fantastic review. Your input will contribute to our ongoing efforts to enhance our services.
Replied August 2023
Ahmad Bin
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Classe365 Feedback
Whether it's resolving issues, providing guidance, or offering timely assistance, your team's dedication to ensuring our satisfaction has not gone unnoticed. The high standard of service you consistently deliver is truly commendable and greatly appreciated.
CONSDownload file needs to be more structured
Vendor Response
We're thrilled you are satisfied with your experience with us! Thank you for your fantastic review. Your input will contribute to our ongoing efforts to enhance our services.
Replied April 2024
Michael
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
Classe 365
Features and functionality, user interface.
CONSTime difference between customer responses.
Vendor Response
We appreciate your review and the feedback you've shared. Our support team strives hard to respond to all requests at the earliest and your input will contribute to our ongoing efforts to enhance our services.
Replied March 2024
Chiara
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Very good system
Very good system overall. I would recommend it.
PROSEasy to use and very good support from team
CONSInvoicing is not as easy to use as the rest
Vendor Response
Thank you for your fantastic review. Your input will contribute to our ongoing efforts to enhance our services.
Replied March 2024
Dionnis
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Great features, great solution, great value!
In our school we have been able to give the teachers, students and parents an efficient tool to communicate and work together. Also, our administrators have a way to successfully complete every process of the school. Educators, Psychologists, and almost every staff can make the best of Classe365
PROSClasse365 is the total solution for any school wanting to be efficient and effective in this new world. This multi-service platform offers a powerful SIS, a complete LMS, a very useful CRM, and the most important thing: it connects the whole educational community (parents, students, teachers and administrators). The fact that it is web-based, makes it very useful, always available and very affordable. The price beats any other competitor. Since it is modular, you can get what you need and you don’t have to pay extra money. We are using it in Latin America and it is incredible the way in which it adapts to almost every educational situation and need. No doubt it is a great tool for today’s schools.
CONSSpecific customization may not be very easy and may take time and money.
Vendor Response
Hi Dionnis, Thank you for your review. We thank you for your kind words, we have built a powerful SIS, LMS and a CRM at an affordable price for all types of organizations. Thank you Goutham
Replied March 2019
Louise
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
The Classe365 platform has been a great asset to our school administration
Our administration system has been much improved.
PROSWe chose Classe365 because of the online accessibility from any computer or device. This has made it possible for us as administration, teachers, and support staff to take control of roll marking, student information and online learning from anywhere at the school premises or outside of school. The support staff has been excellent. They have listened to our suggestions for improvements, and have helped us out where possible with any issues we encountered. The platform is easy to use, and intuitive.
CONSThere have been a few things that we have worked with support staff to resolve. Mainly to do with synchronising our existing practices with the features of Classe365. I have not yet had an opportunity to see the new and improved version, so cannot comment on whether or not these issues have all been solved.
Vendor Response
Thanks Louise. We can't wait for the new UI release and showcase this to you. We'll ensure that we work closely with your team to align our features with your work-flows. Thanks for your ongoing support. Regards Ashley
Replied May 2017
Maurille
Higher Education, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
More than a tool
Classe365 litterally allows that teachers, administrators and students are all on the same page. So far, any development suggestions that we made were transformed. Means that [sensitive content hidden] and his team are very reactive.
CONSThe calendar integration did not succeed for us, due to firewalls that we can't lift.
Reasons for switching to Classe365
We had several products and the wish was to have all procedures in one single software, from admission to alumni.
Vendor Response
We appreciate your review and the feedback you've shared. Your input will contribute to our ongoing efforts to enhance our services.
Replied August 2023
Carlos
Financial Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
GREAT ACADEMIC TOOL
The LMS module is a great tool for online classes and to interact with the students. Easy to use. Email and text communication are great. Overall it has improve our school academic processes.
CONSQuizzes module can definitely be upgrade . Also we suggest to have the option to create graduation certificate.
Vendor Response
Hi Carlos, Thank-you for the review. We just released our new quiz section in our LMS module, The new quiz section in Classe365's Learning management system (LMS) module is a comprehensive solution which allows the users to create multiple different types of examination/quiz formats for the students/learners. The user can create multiple choice, Fill in the blank, True or False, Match the answer, Essay, Checkbox, File uploads in PDF, Word and CSV format and other types of questions. Advanced settings for student/learner notification, grading structure including partial grading and negative grading, result notifications and much more. The new quiz section eliminates the need for paper-based examinations and saves precious time for the administration and the teaching staff. You will receive a newsletter with all the details. Thanks Sara
Replied April 2018
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
The system is easy to use and I especially appreciate the fast customer support if I have a question
Easy application and enrollment process, class overview and export options are very usable. No need to buy modules you don't need
CONSemail mask is a little bit clunky. No option to attach documents and difficult to include photos in an email.
Vendor Response
Hello, Thank-you for the review. Classe365 is not an exclusive email service provider and we cannot host an email server. Any attachments made would be rejected by the server, only exclusive email service providers can provide attachment services. To overcome this challenge, we have integration with MailChimp to send emails with attachments. Thanks! Sara
Replied May 2018
Kara
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Review
The thing we like the most is the variety of features it offers.
CONSIt's a bit too complicated for students to use.
Vendor Response
We appreciate your review and the feedback you've shared. Your input will contribute to our ongoing efforts to enhance our services.
Replied August 2023
Hubert
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
I begin with classe365 there is more than 3 years and i am now completey satisfy with it.
Automation of our day to day activities, this system offer to us a way to be always on track anytime and anywhere cause it's a cloud system.
PROSInterface, there's a lot of features and everytime there's upgrade for free that new things, for this time the last update was so important for our school.
Vendor Response
Hi Hubert, Thank you for the review. We constantly add new features & functionalities and most of the times these updates are free of cost. Thanks Ashley
Replied April 2018
Kushal
Verified reviewer
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Great work Team Classe365
We have been able to optimize our costs of managing academics in the school. It has helped create transparency & accountability.
PROSUser friendly , Customisable , comprehensive
CONSFew more options like uploading parent's photographs.
Vendor Response
Hi Kushal, Thank you for your review. We will be releasing the feature of uploading the parent's photographs in the portal. We will send you a newsletter with the updates. Thank you Sara
Replied March 2019
Robin "Montana"
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Best-in-class SMS & LMS--Most flexible and responsive customer service in the industry
Makes running a training organization easy
PROSIts flexibility to customer needs--integrates with most key supporting platforms. Does it all--Student Management System, CRM, Learning Management System, E-Commerce, Alumni Support, Parental Friendly, and provides all the necessary billing, accounting, and payment support. Most of all it is inexpensive, especially for those starting up.
CONSNo significant functionality problems. Class365 should upgrade the look of the site to make it a little more modern and high tech.
Vendor Response
Dear Montana, Thank you for the review. We are upgrading our platform on the web application as well as on our mobile app. We will keep you posted on this development. Thank you Goutham
Replied March 2018
Ms.Malini
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
The portal is very easy to access, have good features and provide very good online customer. support
Student's satisfaction and new enrollment
PROSI liked the customer support provided and they are very helpful. The portal is very straight forward and easy for understand for new users.
CONSPreviously students have faced system hang during their exam under the Old version. New version is released recently, and we looking forward to use this in our upcoming exam .Hope the previous issues would not repeated :)
Vendor Response
Hi Malini, Thank you for the review. Our old quiz section in our LMS Module had problems with Internet Explorer, we have now rectified this and the new quiz section in the LMS module works efficiently in Internet Explorer as well. Please contact the support team if you face any problems. Thanks! Ashley
Replied May 2018
Jackie
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2019
Many schools all on one database
The team are always willing to help us - they have worked very hard on tweaking the system to suit our needs.
PROSWe have the ability to custom build the software to work with our unique school system.
CONSThe invoices are too time consuming and could be much easier if more work was out into them.
Vendor Response
Hi Jackie, Thank you for your review. With the new UI, The UX has also changed. We have made changes to our invoicing module as well, you will now have fewer steps than the previous UI/UX. Thank you Goutham
Replied March 2019
David
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Modular Goodness
They have been very receptive to me and my wants. Ashleigh and his team are very good at getting back quickly to help out.
PROSSetting up was simple, customer support is very good and they have managed to make the majority of the changes or settings that we required. The interface is easy to use, the app works well and overall reception to it by all stakeholders has been positive.
CONSThe only thing that I really would like to change is being able to completely separate the school reports out into separate terms on different pages or sections, rather than one continuous report for the year.
Joseph
Accounting, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Inovative and Simple to Use!
Overall, this a great software for parents!
PROSThe most unique experience I have seen for a school portal. My daughter is attending a private school, K-12, here in Houston, Texas. It has given myself and my wife the access to see our daughters schedule and grades throughout the year, and overall have the ability to be involved in our child's academic life. Also, I have learned that when my daughter is needing additional help for a class there is a "Learning Module" within the system that her teachers have access to upload class discussions or even lectures within her class.
CONSAs of right now the software has been great and I have nothing to say against it. However, give me until the end of the semester and I'll make a new review possibly.
Vendor Response
Hi Joseph, Thank-you for your review. We will be coming up with new exciting features and modules which will add much more value to you and your children. Thank you Sara
Replied September 2018
Cara
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great Program
Although it took us a few months to really implement and find out the best ways to adapt classe365 to our business model, it has transformed the way we do business and has done wonders for the organization of our language school.
PROSWhat I like most about this software is how it keeps everyone organized from admin to teachers to even students.
CONSI think the quiz feature could be a little more user friendly.
Gavin
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2016
Easy to use with many innovative features. All in one
Platform is easy to use and the solution covers all aspects of running our administrative and learning activities. Support though not local to US has been exceptional. Their online chat are always there help when our staff need assistance.
PROSPricing is attractive with pick and choose modules Support is fantastic. The team are very helpful in migrating all our data Managing multiple campuses is been beneficial to get a in depth view of all campuses from single interface.
CONSMobile app limited features compared to the web version.