All DealHub Reviews
1-25 of 48 Reviews
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Jamie
1 employee
Used less than 6 months
OVERALL RATING:
5
Reviewed April 2023
Great Sales Tool
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
DealHub - a product and team that simply delivers
We needed a unified proposal process that synced data to our CRM system, which then helped kick off an automated order-to-cash process to NetSuite. All of this starts with DealHub.
PROSThe team across the board is fantastic. From the initial sales process to onboarding, to continued support, everyone at DealHub has been a pleasure to work with. They are by far my favorite tool and company we work with.
CONSIt can sometimes be fairly technical to set up behind the scenes.
Reason for choosing DealHub
Best on G2 and at a great price.
Reasons for switching to DealHub
PandaDoc wasn't a real CPQ. We needed to integrate contract and line item data in our CRM to kick off our order-to-cash process.
Spencer
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Capable product at a great value.
The implementation team is great to work with.
PROSIt's capable like other enterprise-grade systems, but is a much better value.
CONSI can't do anything, so there are some limitations we've run into.
Reason for choosing DealHub
HubSpot's quoting tool is not flexible at all.
Reasons for switching to DealHub
Moved off of Salesforce to HubSpot.
Chris
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
DealHub has it all
Great team and customer support - they are proactive at getting you the help you need to get yourself up and running - and most importantly you can self maintenance.
PROSEasy flexible tool that allows us to build our business into a CPQ tool with minimal difficulty. There hasn't been a situation where i wasn't able to build what was required into the tool. New improvements coming every month making things better and faster.
CONSAccount Management does require a bit more investment in preparation and configuring the back end if you use external tools for finance
Reason for choosing DealHub
Could deliver everything required, put their money where their mouth was and was confident that that could deliver
Anonymous
201-500 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2018
Valooto is easy to use inside Salesforce.
Valooto is seamless when creating a quote or order form with multiple drop down options and different formats.
CONSValooto is very tricky to change quotes that have already expired or sent out, sometimes the limits for discounting can make it hard to use.
frenzel
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Reviewing [sensitive content hidden]
The employees are well trained and able to understand the system that makes our life easier when it comes to configuration and support
PROSDealhub is a straightforward application for quoting and opportunity. The application and linking to our CRM is not quite complicated though there are areas that still need to discuss with Support Group but overall we are able to successfully linked our system to Dealhub
CONSMy only issue is that because of the time zone difference , we can only contact the Head Office after business hours here in Australia but the good thing is that Dealhub has a good customer service that can help us except of course if we need some configuration
Reason for choosing DealHub
We are impressed by Dealhub presentation (e.g. quoting template for approval, etc) and the value of money.
Reasons for switching to DealHub
Its a company decision and based on my experience, when we raise a ticket, it takes a week before they response to it unlike Dealhub, they responded after a few minutes.
Julie
Computer Software, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Excited to Go Live!
Our Success Management team has been stellar to work with. Support is unbelievably responsive/fast and helpful. Once we understood the rule-based logic and became comfortable, it's easy to use.
CONSRule-based logic, remembering 'order of operations' can be challenging at first. Also knowing where to look for troubleshooting is difficult at first.
Reasons for switching to DealHub
We needed guided selling/CPQ for our Sales Team because of all our nuances and business rules. We didn't want our Sales Team to spend too much time figuring out what they can quote and for what price.
Aman Preet
Verified reviewer
Retail, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Pros and cons of DealHub
Overall experience is 8/10 as the main thing which we ask for it is delivering the same with quality so someone who has to maintain the client proposal can go with DealHub.
PROSThe most our team personally liked about DealHub Is there quality of proposal management as well as the quality proposal templates that they provide which not only saves lot of the time but also provide quality proposal document.
CONSThe workflow management of the software is something which we as a team is looking forward in terms of more improvement as when the data seems to be more it start lagging a bit which sometimes feels a bit irritating at our end.
Reasons for switching to DealHub
The content management and templates were not upto the mark along with that the pricing seems to be quite high compatively to Dealhub.
Eli
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Fantastic piece of software with awesome support
Their team. Naama has been fantastic in helping us setup and maintain our quoting tool. We have one of the most complex quoting use cases in the world. Salesforce CPQ alongside consultants failed. DealHub saved the day. They are fantastic. The software is INCREDIBLY customizable. They are super in-tune with their customers and implement feedback quickly. Highly recommend.
CONSNot much! It really is fantastic software. Usually when I have something I don't like, they're already aware of it and have a fix for it within the month.
Tal
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great platform
Very good, great support and customer success teams.
PROSDealhub can handle complexities that are difficult to integrate between Salesforce and DH. Once set up, it works very well.
CONSThe admin interface could be easier to use.
Aishwarya
Information Technology and Services, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Admin Review
Good and easy to get a hang of. Nisan has been really helpful by answering any questions we have during customizations.
PROSEasy development and easy customization. Deal room is a very good feature with deal talk. The solution experts are very helpful.
CONSThe overall setup with products and pricing is a little complex.
Anonymous
5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Scalable and flexible CPQ System (with an excellent Support team!)
Our ability to build playbooks that lead the sales reps through the standard creation of sales orders is a huge win. The tool has also been extremely scalable as our products and team have changed. Best features have been approval workflows, integrated redlining, and Dealroom functionality. Lastly, I managed half a dozen tools and Dealhub has one of the best support teams (CSM/general support) I've worked sith. Highly reccomend!
CONSNuanced tracking of the changes you make on the different versions can be difficult. Also, there is very limited reporting functionality.
Christina
Marketing and Advertising, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2023
DealHub Administrator
I like the ease of use of the tool, and the ability to customize it to our specific needs. Also, the people who work there are great. Everyone we have interacted with from implementation to support has been truly dedicated to our success with using DealHub, and it shows.
CONSAreas for improvement are in reporting and audit trail. Right now there aren't very robust dashboards available, and no sort of activity or audit trail tracking available for administrators. These features would be very helpful to have.
Reason for choosing DealHub
We chose DealHub because of the ability to customize it to meet the needs of our business. Pricing was also a factor.
Cindy
Computer Software, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Admin perspective
I have a good overall experience with Dealhub - once i explain how it works to the sales people they understand it. For some reason our product offerings make some elements of Dealhub challenging to program, and quote but I think I do a good job considering the complexities of our products & services.
PROSAble to generate quick, accurate proposals that have a professional and consistent appearance. The quotes and contracts help our back end order entry team place accurate and timely orders.The support team is always able to help me when I get stuck with a programming difficulty. I really appreciate this!
CONSI am not the person who can best answer this since my interaction is from an Amin perspective, but going by what the sales people say, they don't like way the redlining feature works currently. I think there is a new version that is out, so that will be better.
Reason for choosing DealHub
same as above
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2023
Good soulution even though we are a small team
I dont have time to learn new software of to go thru complex setups - deal hub was quick and painless to get up and running quickly. The price was good for the features provided. The flexibility enabled us to set up complex pricing rules for different types of customers and projects. My sales teams had to spend less time doing paperwork and were able to focus on selling. We saw a 25% boost in performance metrics in calls and meetings since we have implemented it. The team likes the redline feature and the fact we can work with digital features and cut out a lot of the back and forth.
CONSWhile the setup was fairly easy, I wish they had some video tutorials so the team doesn’t have to teach new people (which takes their time). If I could just point new hires to the videos this would be a plus. The software itself looks a bit dated, even though it works well. IMHO they need a facelift to make it more modern.
Reason for choosing DealHub
Good team, saleperson was very responsive and helpfull. He even helped us after the sale (not sure he was "supposed" to - but it gave us a good feeling post purchase. Good value.
Sanah
Events Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Excellent CPQ Tool
Dealhub is extremely flexible with all the requirements of a constantly changing startup. If I ever run into any complications the support and customer success team are incredibly responsive and helpful. They have one of the best customer support teams I've worked with.
CONSOne feature we're looking for is a more automated generation of quotes but this is on the product roadmap I believe. Otherwise, Dealhub has filled all our (sometimes complicated) needs or been creative in finding solutions for us.
Tal
Computer Hardware, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Dealhub is great app for cpq
I am satisfied with the app. very useful to our sales reps. we can pull data from our saleforce-like assets for renewal and any info about our sold products that is useful for users and they don't need to leave delahub to search for serial numbers anymore. great service experience. I have CSM who assists me . one of the advantages of this product is that you are not alone even after the onboarding we are customers for many years
PROScpq configurator, easy quote templates, innovate all the time, amazing service support, easy to use and configure - made my brain sharper and smarter:)
CONSI am very satisfied with the app. feature that is very missing to us is the ability to add a gross margin percent field to the approver dashboard. all the quotes are for approval. we are a hardware and software company but I believe one day they will develop also this feature. they often listen to clients' needs
Reason for choosing DealHub
I started to work at Infinidat a year ago with the exciting deal hub. but I know that if I had SF CPQ I would be alone and stuck with SF support....
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Quick implementation with great results
Went from MS Office docs to CPQ integration with CRM and ERP.
PROSWorks great right off the shelf. Very easy to implement complex structures and relationships. Super quick to implement.
CONSWould be great if bi-directional quoting was available (i.e. create quote from CRM). This might be covered in the new billing and subscription management products that were recently added to DealHub.
Reason for choosing DealHub
Cost, ease of implementation, overall value
Andreea
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
DealHub rocks!
Amazing experience overall, from their implementation/ customer success team to they super fast and responsive support team. Shout out to [sensitive content hidden] who are fantastic!
PROSI enjoy everything about DealHub (even the most complex features).
CONSThey are continuously working with us as clients to develop functionality that can cater to our needs, so I won't mention any cons due to this awesome approach that they have.
Lucy
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Easy to configure & use. Great customer service!
Straight forward configuration, guided playbook and easy-to-use DealRooms. When having issues / difficulties, they are very quick to respond and thorough in their answers.
CONSSome features that we would like are still being built (being able to change expire date after publishing for example).
Carlos Javier
Information Technology and Services, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Fantastic experience so far
DealHub is very easy to configure in most scenarios. The Customer Success Manager and Customer Support services are fantastic and always willing to help. The UI is very intuitive and it is easy to onboarding colleagues with not technical background. Features like Deal Room, collaboration tools, the slack integration and document generation are fantastic. The DealHub team updates the product several time a year to add new features and to address shortcomings.
CONSIt can get complex when trying to address very specific or complex scenarios. There are some limitations when it comes to price book management for different products in different currencies and it is not possible to have a different price book per currency. The audit trail could be improve as it is difficult to track what has been changed.
James
Verified reviewer
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Admin Review
Very good
PROSThe customer support and customer success aspects of Dealhub are very good, and the end users find it simple to use, especially with the salesforce integration
CONSThe backend/admin management of Dealhub can be a bit confusing at times, however I feel this will be the same with any CPQ type software
James
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2023
Faster Better and More Time to Sell
It saves time and eliminates many bureaucratic hoops you must jump through in the sales process. Fewer steps, less paperwork, and more time to be f2f with clients or pitching them remotely. I used it at my last company, and am trying to get the new one to implement it so I don't have to waste as much time.
CONSIt looks old. But it works well. It would help if they could sell it to my new workplace ;-)
Reasons for switching to DealHub
Cause this works better and eliminates steps in the process.
Alex
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Great platform to automate our quoting process!!
We have reduced our sales-cycle significantly... specifically at the deal proposal and closing stages of our funnel. We also had an issue with forecast accuracy, but the engagement tracking insights have helped give us a better picture of deal maturity and expectation.
PROSThe fact that Dealhub is a complete Sales Engagement Platform, with all the tools we need to create, deliver, track, and excute each deal proposal process, is saving us a lot of time through this connected journey. And the ability to automtically sync all data and the signed contracts directly to Opportunties has been a tremendous value for us..
CONSWe are very pleased with DealHub. Their support team is great and the implementation was really quick and easy.
Andy
Industrial Automation, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Great product
We replaced an old bespoke system and have built the logic into DealHub meaning we have less user errors when quoting our customers.
PROSThe low code nature of the solution made it easy to get started with and it has developed into a very comprehensive tool used by our entire sales organisation.
CONSOur pricing model is complex so the generic setup of managing prices in DealHub don't satisfy everything we need to deal with. We have worked around it though.
Reasons for switching to DealHub
Our old product was becoming obsolete.