eZee Centrix

RATING:

4.7

Overview

About eZee Centrix

eZee Centrix is a channel manager application for hotels. Through a single online dashboard, operators in the hospitality industry can manage 5 to 1000+ rooms and bookings from various sources. Motels, hotels and resort chains can use the platform to gain insights into their performance and improve customer experiences through modular pricing. The multilingual tool provides daily bookings and revenue overviews and tracks KPIs, including occupancy percentage, ADR and average LOS. eZee Centrix comes with yield management reports, a booking funnel and a visual display of looker to booker results. eZee Centrix provides daily statistics, lead time analysis and time-based comparisons. It connects with over 130 travel and booking sites, including metasearch engines, vacation...

eZee Centrix Pricing

Contact eZee Technosys for detailed pricing information.

Starting price:

$39.00 per month

Free trial:

Available

Free version:

Available

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eZee Centrix Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for eZee Centrix

1 - 5 of 242 Reviews

Read All 242 Reviews

graham

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed June 2018

Trend-setter!!

Effective and efficient servicing to our hotel clients and corporate companies.

PROS

eZee Technosys, one of the world's leading PMS software tech firms, defines any hotel's functionality needs with a user-friendly software interface and application to transcend one's inability to market and compete with 5-star establishments. Cloud-based applications and interfaces allows one on the go to update, sync all transactions with ease and effectiveness that at Airport View Hotel, an increased turnover & occupancy rates year in year out have been met with much appreciation.

CONS

Not to be insincere, i personally don't have a con to state and if i ever had, any other eZee user would state me wrong!!!

Vendor Response

Hello Graham, thank You for such an awesome feedback. We assure you to continue giving our best services ahead. Keep sharing your suggestions at cm@ezeetechnosys.com. Regards, Team eZee.

Replied June 2018

Kumaresan

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed March 2024

User friendly software with good support team

Completely satisfied with product and good cooperation from Sales, Integration and support team. But not happy with management as they change the policies very frequently and do not honor the given commitments.

PROS

It fits for the needs of vacation homes and tool is very easy to use.

CONS

Nothing specific, top management to be cooperative and honor their commitments. Avoid giving commitments if you could not able to stick with your words.

Pawan

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed November 2018

Not for a growing company

They promise a lot but you will never find delivery on promises. They advertise things on their website which is not even ready. One example is Airbnb two way connection. Its not yet ready but they have been advertising is on the website for a few months now. SMS gateway interaction is not yet ready, they have been advertising in website. DO NOT get caught. It is a big decision for hoteliers to choose right CRS as it is painful to keep moving from one to another. Save your time and stay away from this one.

PROS

CONS

Not flexible enough for growing companies. If you have a 4-5 room hotel, may be it work for you but all other claims are juts claims and have no connections with reality.

Vendor Response

Hello Pawan, we're so sorry for the inconvenience caused to you. We'd like to tell you that 2-way Airbnb integration has been made live around four months ago. While concerning with your other cons, we would like to assure you that we've already escalated your queries to the concerned team, and they're looking into it at the earliest. We request you to remain in touch with your account manager for any further updates. We promise you to give our best efforts in solving your problems to make sure you don't face them again. Regards, Team eZee.

Replied December 2018

Ashish

Hospitality, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2024

We have found the best HMS and channel manager for our hotel.

We have been utilizing eZee Optimus, Booking Engine, Channel Manager, and PMS for the last eight years, and we are content with the progress made thus far.

PROS

I was very happy with the customer service I received. The team was responsive, efficient, and resolved my issue quickly.

CONS

I am giving the service a rating of 4 out of 5 stars. The only area where I think there is room for improvement is in the call pick-up time. I would like to see calls answered within 2 rings.