IXACT Contact
About IXACT Contact
IXACT Contact Pricing
$55/month, billed monthly (Lite) or $90/month, billed monthly (Platinum)
Starting price:
$45.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for IXACT Contact
1 - 5 of 144 Reviews
Davis
1 employee
Used more than 2 years
OVERALL RATING:
4
Reviewed November 2020
Good CRM
Renee
Verified reviewer
Real Estate, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Better bang for your buck
Great for contact management and keep in touch
PROSEasy to use and customize. Mobile option is good for looking folks up.
CONSDoesn't easily export to Command, I love the website but the extra cost to tie it into the IDX means I don't use it.
Reason for choosing IXACT Contact
see above
Reasons for switching to IXACT Contact
I also tried Wise Agent, Top Producer, Realty Juggler, and Buffini's Referral Maker. IxactContact and Referral Maker are the best for usability and customer support. Referral Maker is a lot more money and a lot less customizable. IxactContact is easy to use and all of the EEdge and Buffini plans can be created in the software as well as use their own smart contact and activity plans. And IxactContact integrates really well with social media for posting.
Vendor Response
Hi Renee, Thanks for your review. We invite you to give our Customer Support team a call to further discuss your website and IDX.
Replied December 2020
Michael
Real Estate, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Keeps me on track
IXACT Contact has enabled me to keep in constant communication with my SOI and leads. It also reminds me of tasks and holds me accountable to keep in communication.
PROSI like the ease of use of the many features of IXACT Contact. This system has everything I need to stay on track with my leads, past clients and SOI. I can track my business and IXACT Contact holds me accountable. The monthly e-newsletters are very well written.
CONSFor me, there is some difficulty and confusion when working in the "properties" tab.
Reason for choosing IXACT Contact
Ease of use, more features, cost and I can stick with it as long as I want.
Reasons for switching to IXACT Contact
Ease of use, more features, cost
Vendor Response
Hi Michael, Thanks for your great review and we appreciate you using IXACT Contact! Please do not hesitate to reach out to our Customer Support team should you face any difficulties with the system! :)
Replied December 2020
Lori
Real Estate, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed June 2020
Horrible CRM
Not solving anything with Exact. Just acting as a 'place holder' of my contacts. Too much work and they make it complicated.
PROSThe support staff are helpful and friendly.
CONS1. They "updated" their system, now you must scroll down and open each section for each category main contact person, home address, work address, spouse instead of having a main profile page with all the info. Seriously, They can't have husband/ wife info in the same section? Then you must open a section for a place of employment one for the main contact and then spouse/partner. Unable to have more than 3 people as contacts i.e roommates. I convert a lot of leases into sales. 2. Can not search for a person by the full name you mist search either first or last name. 3. They have a pre-written monthly newsletter but I must re-write because their pre-written newsletter is so bad. Essentially the same gibberish; I am your agent, I know all about this I am so great, call me. Can not do a mass removal of the newsletter for either each client or entire data base. You must individually remove each month for each client - OMG. 4. Their online tutorials are limited and feeble. NOT a robust system.
Reasons for switching to IXACT Contact
Too dated, too many workarounds. After using IXACT CRM TP was a walk in the park.
Vendor Response
Hi Lori, We are sorry to hear that you didn't find quite what you were looking for in IXACT Contact and would like the opportunity to make it better. Customer feedback is what makes our system better for everyone, and we understand the system may not be the right CRM for for all realtors. If you would like to provide your contact information so we may have a representative contact you directly for any additional feedback we would be happy to connect. You can reach Shannon McGee, Sales Director of IXACT Contact at 1-866-665-0018 ext 223 | 416-256-5018.
Replied June 2020
Douglas
Real Estate, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
CRM for Realtors
I had an old CRM that wasn't designed specifically for real estate transactions. I spent a lot of time developing timelines and email templates. Now, I can enter a lead into Ixact Contact and have them assigned to a drip campaign or follow up in the matter of seconds instead of ten minutes. Things are streamlined and moving better now a days.
PROSThere are many features that are designed specifically for real estate; e-mail drip campaigns, transaction timelines, e-mail templates, etc. I don't have to spend time creating content as it is already at my fingertips.
CONSThe mobile app could be better. It is clunky to maneuver and could look more like the computer interface.
Reasons for switching to IXACT Contact
It was not based on my business, too generic for what I needed.
Vendor Response
Hi Douglas, Thanks for using IXACT Contact. We really appreciate your honest feedback and we will constantly be improving our features, including our mobile app to best suit the needs of all of our valued customers! :)
Replied December 2020
