All HouseJet Reviews
1-25 of 119 Reviews
Sort by
Thomas
Verified reviewer
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Managing Broker Builds Online Brand with HouseJet/Market Maker Technology!
As a Realtor for many years in the Greater Chicagoland area, I have found myself stuck using some old ways of doing business, and generating leads that, I must humbly admit, haven’t been as effective for me now as they had been in the past. I understand that the Real Estate marketplace has gravitated to the Internet, but I haven’t been able to get a handle on how to capitalize on the Internet as a major source of generating leads, and for building a successful Real Estate business. HouseJet may be the solution to the challenge of building a real on-line Brand for the first time in my Real Estate career. HouseJet offers me the opportunity and the tools I need to compete in today’s technology-driven Real Esatate industry. HouseJet provides a complete tool-kit of cutting edge technology to hit the ground running: a branded website, social-media advertising, Market Maker CRM along with an AI Virtual assistant [sensitive content hidden], an inside sales team to make me look like a big company, and dynamic time-tested training courses to help me improve my sales skills. HouseJet gives me a whole lot to work with. That’s for sure. I only hope I can master this system well enough to have my BEST YEAR EVER in 2024. I firmly believe, with the HouseJet system, that will happen!
CONSI have not found anything that I liked least about Market Maker.
Vendor Response
Glad to hear you're having a great experience and liking all the tools we have to offer. I think the ISA team is a game-changer too.
Replied January 2024
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Principal Broker
Lots of well put together marketing and we are just getting started. I am optimistic for a good working relationship.
PROSExcited and Impressed with the program so far. I always told lead marketers that if they split the risk with me, I’m in. So here I am trying to do my part as I feel that so far they have done theirs.
CONSThat it took me so long to find a marketer that would split the risk with me.
Vendor Response
We're thrilled to have you on board! It's great to hear that you appreciate the risk-sharing aspect and that you're optimistic about your partnership with HouseJet. We look forward to supporting your success in real estate marketing. If you have any questions or need assistance along the way, feel free to reach out. Here's to a productive and prosperous collaboration!
Replied September 2023
Marta
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
House Jet is true to it's word
Overall, whenever I have a question, customer support has always responded within a few hours and often on the same day. I'm getting leads, and working them. I like that.
PROSWhen I first joined, I did my due diligence and reviewed the features, outcomes, deliverable, google reviews. I must say that House Jet is true to its word, and things happened just like they said it would and in the order that they said it would.
CONSSometimes the quality of the leads is dubious, but like all lead generation capture, nothing is 100%
Vendor Response
Hello Marta, Thank you for sharing your positive experience with HouseJet. We're thrilled to hear that our services have lived up to your expectations and that the process has unfolded just as promised. Regarding your concern about the quality of some leads, we understand that not every lead can be a perfect fit. We continuously strive to enhance the quality of our lead generation process to better serve our clients like you. We appreciate your feedback as it helps us improve. Keep enjoying the leads and don't hesitate to reach out if you have any more questions or need further assistance!
Replied April 2024
Josie
Real Estate, 1 employee
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
Never use it lead are not lead
Very disappointed to be victims of a fraud
PROSAt the beginning they looked organized , the first video looked nice but then they tell you to watch the video again and it is different here you see something it is not right
CONSThey lie all the time , they promised they send lead but they send phone number of people who not want be called
Vendor Response
Dear Josie, It has come to our attention that you initiated a chargeback dispute on your account and we understand that you wished to reinstate your account. We take matters relating to chargebacks very seriously, as it undermines the integrity of our partnership. The Chargeback Policy is extensively referenced within our terms and conditions. We do make updates to our university videos to stay up to date and provide more engaging videos to our partnered agents. We would not lie to our agents as it would undermine our integrity as a company.
Replied March 2024
Tiffany
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
I was apprehensive at first
So far, this has been a positive experience! I appreciate the transparency and awesome support!
PROSI was apprehensive when I initially scheduled my call with House Jet. I have been burned in the past by high monthly fee lead gen companies. However, [sensitive content hidden] explained everything clearly, so that I felt very comfortable. I still wasn’t ready to pull the trigger because a financial season I’m in right now. I continued asking questions and it become very clear this was a NO BRAINER. They had my desired zip code available and as long as I have ONE closing the initial investment will take care of it’s self. I will absolutely close ONE! I committed on the spot. Soon as I received my welcome email I realized this is different! I’m so excited about the support, fail proof scripts and community of successful agents. I have no doubt at all if this will boost my annual closed transactions. I feel so excited about my decision even though this is only my 3rd day with House Jet. I will update this review once I have my first contract! I know it’s very close. Tiffany Farrell “Atlanta’s Home Girl”
CONSNone so far. I am in my first week. I'm very impressed so far!
Vendor Response
Super pumped for that first contract to come in for you, looking forward to your success with HouseJet!
Replied March 2024
Nico
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
My HouseJet Experience
I look forward to returning months from now and either supplementing this review or writing a new one that communicates just how positively I feel about this company…I know it will help agents that may be sitting on the fence. I took a leap of faith because I liked everything I heard and what I read. I am excited at the possibility of building my business back up. This isn’t a short term relationship for me – I’m looking to have something long-term and beneficial to both sides. Thank you for taking a chance on me, too.
PROSI've appreciated their simple onboarding, their easy to use program, and the training thusfar.
CONSI haven't had enough experience with the company to opine
Vendor Response
Hi Nico, Thank you for sharing your initial impressions with HouseJet! It’s great to hear that you've found the onboarding process straightforward and the training helpful. We are just as excited about your journey to build your business with us and are fully committed to supporting you every step of the way. We look forward to your future updates and are confident that your long-term partnership with us will be fruitful. Remember, we're here to help you succeed!
Replied April 2024
Dennis
Real Estate, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2024
Still evaluating
So far frustrating. I am ending up using two CRM tools to assure texts or emails are able to respond directly, and I really need a lead respond as interested to make me feel better about this investment
PROSThe ability to have leads provided mixed with managing our own prospects and clients
CONSSo far the quality of leads, mostly due to them entering bad phone numbers and emails makes about 3/4 of the leads unable to be contacted. So far I have actually only made contact with one out of 11 and theywere not interested. Also it appears that texts sent from within system have a HouseJet return number so not sure how I would recieve an attempted respons.
Vendor Response
Hello Dennis, Thank you for sharing your feedback with us. It's concerning to hear about the challenges you've experienced with the quality of leads and communication features in our system. We are actively looking into the issues you've mentioned regarding the accuracy of contact details and the setup of our messaging system. Ensuring our clients can efficiently manage and engage with their leads is crucial to us. We value your patience and commitment as we work to enhance your experience with HouseJet. Your success is important to us, and we are here to support you every step of the way.
Replied April 2024
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2023
Do not use....Leads are fake product is poor
ATENTION: THE 5 STAR REVIEW ON HERE FROM [sensitive content hidden] IS A FAKE REVIEW. HE IS A RECRUITER FOR THE COMPANY AND HE SCHEDULED A MEETING WITH ME PERSONALLY!!This company is a SCAM. Save your money. First of all they offered a package with a start-up cost of $2000, and I told them that was out of my budget. Then they offered to change the price to $995, if I paid for the monthly website of $97 per month. And they also told me that I could cancel the website within 30 days.When I went to cancel the website, that's when things went left. They locked my account, kept my money and I had to dispute it with my bank and credit card companies.When I called them about being locked out of my account, they said that they had to lock me out because I canceled the entire package, but I only canceled the monthly website. Anyway, they restarted my account the same day. The next day a received a bogus lead. And two days after that my account was locked again and I have not been able to access it since.They are disputing my bank disputes and telling the bank that I signed a contract, which I did not, so my banks and credit card company had to reverse the charges.It is very unfair and crooked to cancel my account AND not give me refund. They should either reinstate my account or refund all of my money.I will continue to dispute these charges. No matter how long it takes!!Date of experience: November 15, 2022
PROSNothing. Leads are fake. Product is Poor. Scam tactics used to get realtors to sign up for bogus leads. Fake facebook ads, non-existent inside sales agents. Entire package is a lie. And I have other customers to support this claim.
CONSPoor communication. Scam tactics used during sign ups. Leads are bogus. Rude and unprofessional groupNothing. Leads are fake. Product is Poor. Scam tactics used to get realtors to sign up for bogus leads.
Vendor Response
We're deeply sorry to hear about your negative experience. We want to address your concerns and rectify any issues you've encountered. Customer satisfaction is a top priority for us, and we take your feedback seriously. Regarding your concerns about the leads, we assure you that our intention is to provide high-quality leads to our clients. We understand the importance of reliable and genuine leads in the real estate industry. We apologize if you've encountered any issues with the leads you received, and we are committed to reviewing and improving our lead generation processes. We cannot control who submits their data to our ads but we are targeting the most optimized audience for the leads you're looking for. Regarding the communication and account locking issues, your ads will only run if you keep the current leads we provide up to date. We apologize for any inconvenience you've experienced during your interactions with us. We are committed to resolving your concerns and ensuring you have a positive experience with us. Please contact our customer support team at support@housejet.com to discuss your specific situation, and we will work to find a suitable resolution. Thank you for bringing these issues to our attention. Your feedback helps us improve our services, and we hope to have the opportunity to make things right. Sincerely, HouseJet
Replied September 2023
Shirley
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Real Estate Leads
It’s been a good experience, everyone I talk to at HouseJet has been very helpful and nice. I joined first of the month and had my first showing today. I feel if u put time into it and work ur leads u can be successful.
PROSI liked the way the program is set up , the crm is easy to use and they guarantee you leads. I like that they offer training, there customer support great.
CONSI have only been with this company almost a month now. I’m not sure what I least like about HouseJet at this time, but I will let y’all know as time goes on.
Vendor Response
Hi Shirley, Thanks for sharing your positive experience with HouseJet! It's great to hear that you're finding our CRM easy to use and the lead generation effective. We're thrilled to know that our training and customer support are meeting your expectations and that you've already had your first showing! Keep up the great work, and remember, our team is always here to support your continued success in the real estate market. We look forward to hearing more about your journey with us.
Replied April 2024
Richard
Real Estate, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Awesome Program
Customer care is prompt and very patient and insightful.
PROSI normally do not buy into lead services for “new” or “not mets.” However, this system is a complete “no brainer.” I love the training and the easy to use resources of a website, social media, etc. Also I am looking forward to the leveraging myself for greater impact. Excited about our future… Peace, Richard
CONSI'd like to write a review after I've seen results.
Vendor Response
Hello Richard, Thank you for sharing your positive experience with HouseJet! We're thrilled to hear how our training resources and comprehensive tools are providing value to you and your team at Starfish Mission Realty Group. We look forward to seeing how you leverage it for even greater impact in your business. Your enthusiasm for the future excites us too! If there’s anything more we can do to support your journey, please let us know.
Replied April 2024
Bonnie
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
A great tool for more clients
Very good. If you need help the folks are more than willing to help you and explain things to you.
PROSThe anonymity we have with it. No one knows that it's us just by looking at the ad.
CONSOnly being able to capture one out of every 50 leads.
Lori Lynn
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Just starting out
Just got the program. Haven’t really started anything other than watching the videos. However, it seems very informative, very straight forward and I’m looking forward to seeing where it goes.
PROSHaven't experienced anything other than the fast start and the videos are interesting and helpful.
CONSI wasn't informed that it would cost a monthly fee for the website but seems reasonably priced.
Vendor Response
Lori Lynn, thank you for your feedback and for choosing HouseJet! We're glad to hear that the fast start and videos have been helpful and interesting. Our goal is to provide resources that support you in your real estate journey, and we hope you find the platform valuable as you continue exploring its features. If there's anything more you need or have any concerns, feel free to reach out. We're here to support you every step of the way. Thanks again for sharing your experience!
Replied May 2024
Caleb
Real Estate, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Simple and Intuitive
The training thus far has ben very simple, yet informative. The website and marketing is easy to set up, and everything looks custom and different from other websites in the market. I am excited to see how this platform can help me elevate my business.
CONSI have not been using this program long enough to determine any cons at this moment.
Reasons for switching to HouseJet
Poor quality of leads with previous platform.
Vendor Response
We appreciate your positive feedback on the simplicity and customizability of the platform. We hope that HouseJet helps you achieve your business goals with high-quality leads. If you have any questions or need further assistance, please feel free to reach out.
Replied September 2023
Michael
Real Estate, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Do Your Home
The sales staff lied to me when they said there was only one person in the territory we signed up. You need to call every three days or you will not receive a lead. but the customer service is excellent and they make you feel good. The leads we have received are terrible and if I can get my money back I would. Might see legal advise on this company.
PROSThe CRM and Training are very good and it is easy to learn how to use, they have great customer support to train you plus videos.
CONSAfter over a month of working with House Jet, our experience has been far from satisfactory. Despite being promised exclusivity in the Prescott, Arizona area with the assurance that we'd be the only agents on their program, we were dismayed to discover otherwise. It came to our attention that another agent from our own team had been enrolled since August 2023, contradicting their initial claim. Out of the ten leads provided, only two were actionable, with the rest leading nowhere. The quality of leads was another point of contention, as many appeared to be recycled—identical to those we received through different programs. This lack of originality and effectiveness has been disheartening. To add insult to injury, the sales representative who initially guided us through the signup process has become unresponsive, leaving us in the dark. This has resulted in not just a significant financial loss of $2,500 but also a feeling of betrayal. The promises made by House Jet have fallen flat, leaving us to question the integrity of their service. It's hard not to feel scammed and lied to, given the discrepancy between what was promised and what was delivered.
Reason for choosing HouseJet
I talked to several brokerages that have used them and gave them good reviews. But it sure not what they told me.
Vendor Response
Hello Michael, We do reserve zip codes only, not full cities. Once you have started working with us your main point of contact is support/customer service as our business advisor just makes sure you are qualified to work with us. All of your leads are generated hot and fresh from our site, marketing, and retargeting. If you see these leads on other platforms it's most likely that these are interested home buyers. We are taking your feedback into account with the team.
Replied February 2024
Shane
Real Estate, 1 employee
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2021
Not Worth it in my Market
I liked the features, the "assistants" who call your appointments. The concept is great.
CONSI wasted nearly $20k with this company to not get a single lead that was viable over the course of a year. Upon setup, it was pulling teeth to make my landing page functional/aesthetically pleasing; I gave them multiple photos of my properties in my market and for some reason I got one uploaded, and highly pixelated. They didn't reserve the URL I requested, so I had to front that as well. I went through several success managers to have nothing come of any requests; they love to give lip service to make you feel acknowledged. They never could itemize the monthly ad spend, which is $500.00 in addition to the $1,000 monthly fee (that was a nice surprise as well). When I would finally get appointments, the clients were checked out because the ads they post on your behalf are completely misleading. Every time I called customer support, they assured me things would change in a month, or the engineers would fix the issues. Did I get a cent back? Absolutely not. I had to stop payment on my card to stop them. Real estate is a relationship building business, products like this by roping clients in by deceit both jeopardizes an agent's reputation as well as your account balance.
Vendor Response
We're truly sorry to hear about your negative experience with our services, and we understand your frustration. We appreciate your feedback and take it seriously as we continually work to improve our offerings. Your experience does not meet the high standards we aim to uphold, and we sincerely apologize for any inconvenience or disappointment you've encountered. We're committed to resolving any outstanding issues and addressing your concerns. As for as a monthly fee we do not have anything like this, nor do we have this high of a cost for our platform. We would like to work with you to understand the specific problems you faced during your time with us and explore potential solutions. Please contact our customer support team at support@housejet.com so we can discuss your situation in more detail and work towards a resolution. Your feedback is invaluable to us as we strive to provide a better experience for all our clients, and we hope to have the opportunity to make things right for you. Sincerely, HouseJet
Replied September 2023
Jessica
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2021
HORRIBLE EXPERIENCE
Horrible ... worst in my life. They never send T&C to email to new clients and nothing to sign. I worked in custmer service for a major airline industry, we sent all those emails so everyone on same page. The company already delated my 1 star review and 3 agents thinking of buy this program thanked me for me honesty in review. They refuse to give me back my $1k for the fact you need to pay for 1 more month no matter what. Well, if they kept up their end this would be a problem. My acct manager said on our first meeting I'm sorry we have nothing to talk about b/c normally agent have more appointments or leads. 30 min meeting was only 15 mins. Worst Real Estate lead company ever!!! spend $1k somewhere else!
PROSNothing! I wish I could say something pros but It not cracked up like other software to be
CONSCompany will not cancel asap and have to make me keep it another month when I want nothing to do with them. My leads should be coming from a 20 mile Radis of my town on long island new york ..... getting 3 international leads? nj, IL, ct, Florida, up state new york. Ridiculous PLUS, SALES REP lied!!! I asked 2x and asked and he said I can get out anytime no issues. Only reason why I gave my CC. Now, fighting to get my $1k back ... I'm a new mom and don't have this kind of $ ... if they did get me appoinments on LI and I signed I never would have a problem but the fact I got an appointment for a Florida lead, they don't question they the sales rep said they do. Stay away!
Vendor Response
We apologize for the frustration you've experienced with our services, and we understand your concerns. Your feedback is important to us, and we take it seriously as we strive to provide the best possible service to our clients. We'd like to address your concerns and work towards a resolution. Our team is committed to ensuring that our clients have a positive experience, and we'd like to investigate the issues you've raised regarding lead quality, appointments, and the cancellation process. Please reach out to our customer support team at support@housejet.com to discuss your concerns in detail. We value your business and want to find a solution that addresses your specific needs and concerns. Thank you for sharing your feedback, and we hope to have the opportunity to resolve these issues to your satisfaction. Sincerely, HouseJet
Replied September 2023
Scott
Real Estate, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2024
Do Not Use for Laad Generation
The Support Staff Laughed at my concerns. They do not take their company or business seriously. The sales staff does a superior job of over-promising. The support staff does a superior job of underdelivering.
PROSI did not like anything about HouseJet. If I can tell everyone enough to stay away. I will every chance I get. They go under the name House Jet, Market Maker, and Pay per Closing.
CONSTheir Ad Lead images are still not fixed in my Market. The Lead form photos are of Home designs and styles in numerous different markets. I have had numerous conversations to correct the issues. They do not listen to me about the lead form images. They never finalized my marketing package until I asked about it. The leads are extremely unresponsive. The ISA's barely called the leads as promised in the training videos. Bad Phone Numbers and emails. Their Ad copy is outdated. You don't know if it is a buyer or a seller lead. It is probably the worst lead Ad copy I have ever seen.
Vendor Response
Hello Scott, we are taking your feedback in to improve certain areas of our product. However, I would like to clarify a few things for you. We pick out stock photos for you but we do request that you send over your own listings for your area as they perform better in your marketing. Our ad copy performs and is always being A/B tested. Our leads do not just come from social platforms but also HouseJet.com where you can see what homes they looked at for what price and bed/bath range. They also come from users who go directly to your housejet.com website since we have a single domain strategy to drive traffic to your site when people google homes in your area. We like to believe that there are no bad leads, there is just bad follow-up. They are handing over their data to you, and we have many other agents closing these leads. We can see from your inactive profile there is no follow-up happening, this may be why you're unhappy with the results.
Replied February 2024
Jared
Real Estate, 1 employee
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2021
Not worth it
They made one huge promise they didn't deliver on. If they were not producing quality leads, they would increase ad spend out of their pocket to help. They didn't! Additionally, they had employee turnover issues.
PROSIt was a great idea, but not ideal for a seller's market. The lead quality was super low, and this one size fits all approach didn't work. The clients in this market are more tech savvy, and and saturated. I would rather spend the money on Zillow, which is what I was trying to avoid.
CONSTheir product has no flexibility to adapt to markets. They had no answers, or couldn't adapt to my market.
Vendor Response
We appreciate your feedback and are sorry to hear that our service did not meet your expectations in your seller's market. We understand the importance of adapting to market conditions and providing quality leads to our clients. We did in fact increase your ad spend to help you close more deals. The biggest issue was that you did not keep your leads up to date and your ads would turn off due to this. We're continuously working to improve our services and adapt to various market dynamics. Your insights are valuable to us, and we apologize for any inconvenience you experienced due to employee turnover. We're committed to helping real estate professionals succeed, and we're sorry that we couldn't provide the level of service you were seeking for your specific market. If you ever reconsider using our services or have any further questions or concerns, please don't hesitate to reach out to us. Thank you for sharing your experience with us, and we wish you success in your real estate endeavors. Sincerely, HouseJet
Replied September 2023
Greg
Real Estate, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2024
Complete Garbage Product + No Ethics
Horrible company run by horrible people. They lie to get you to sign up, then lie to avoid refunding your money under their bogus "money back guarantee." AVOID at all costs!
PROSNot a thing to like. Complete crap and incompetence from their entire team.
CONSFailed to produce the leads promised in writing. They then did not stand behind their money-back guarantee despite me doing everything I was instructed to do. They are fraudsters.
Vendor Response
Hello Greg, we have an overwhelming amount of happy customers. From viewing your account it looks like there were periods of inactivity from you throughout your year. We absolutely do stand behind our money-back guarantee and have provided this for our agents. We are sorry you did not have success with us and did not like the program, we would love to hear your feedback on specifics we can improve upon to help improve our platform.
Replied March 2024
Rivers
Real Estate, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2021
Not worth the money
Will not recommend. They said they would give you your set up fees back if you don’t like the service but then you go and ask for it and they deny you and say you didn’t meet the criteria and they can’t find your contract. Completely worthless. I wasted around $3000 with these folks and didn’t make one single deal. I have another source for leads and have a great return of income.
PROSThey do get in contact with leads, but that is about it. 90% of the leads don’t show up for the phone call.
CONSThe leads are horrible and a waste of time. I had several meetings with them. These folks are not ready to buy, pretty sure all of them have credit issues.
Vendor Response
We're sorry to hear that your experience with our service did not meet your expectations. We aim to provide valuable leads to our clients, and we take your feedback seriously. We attempt to vet all leads you receive and will continue to call them for you to set an appointment for you. It's disappointing to hear that the leads did not meet your needs, and we understand the frustration you've experienced. Our goal is to assist real estate professionals in building their business, and we regret that we were unable to provide you with the quality of leads you were looking for, we do help you improve your ads by uploading custom photos and locations which you did not work with us on. Regarding the issue with setup fees and the contract, we apologize for any confusion or inconvenience you encountered. We'd like to resolve this matter and ensure you have the information you need. Please contact our customer support team at support@housejet.com, and they will be happy to assist you further. Thank you for taking the time to share your feedback with us, as it helps us improve our services for all our clients. We wish you success in your real estate endeavors. Sincerely, HouseJet
Replied September 2023
Trevor
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Skeptical ... but WORTH it
LEADS ... you live and die by LEADS ... if you're not wanting to spend $10k per month or more, this is the way to go
PROSOne of the VERY FEW companies that protect with you a full refund …. you close a deal, refund … you don’t close anything, refund. They back up what they advertise. That is massively important and the relationship building that they seek is extremely rare. Not just a number over here. There’s no risk and down downside. All you have to do is put the work in.
CONSNothing negative so far. It's been a great experience
Vendor Response
Thank you for sharing your thoughts on HouseJet. It's wonderful to hear that you appreciate the transparency and the commitment to refunding your investment. Indeed, leads are crucial in the real estate industry, and it's great that you see this as a valuable opportunity. Wishing you the best in your endeavors with HouseJet!
Replied September 2023
Brian
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
Pay Per Closing HouseJet scam
They are another smash and grab your money company. Stay clear
PROSUpfront Pay per close seems logical. At first during the honeymoon phase, they were responsive and seemed like they might be the real deal.
CONSThey tell you what you want to hear the first month and then abandoned you after they have your money
Vendor Response
Our support team is available to help you through anything you may need. Our ISA team will follow up with all your leads for you. We are always open to answering any questions for you and will continue to do so for any of our partners! Please reach out so we are able to help through phone calls, emails, or support tickets!
Replied March 2024
Kimberly
Real Estate, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2023
Fast and simple process to get started
You never know with these lead companies, but I feel confident. They have quickly helped me with all the things I have struggled with in the past. I feel like I now have a team to work with that compliments me between my strengths and weeknesses. So far so good.
PROSThey have made this process of getting started fast and easy.
CONSI am just getting started. So far I think it is has been a good experience. I am excited to see what other options and marketing material will be available.
Vendor Response
Thank you for sharing your positive experience with HouseJet. It's great to hear that you've found the process of getting started fast and easy, and you feel confident in the support and team you have with HouseJet. Best of luck as you explore more options and marketing materials with them!
Replied September 2023
Dino
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great tools & People
Attentive and pro active support that are eager to help
PROSGreat tools, Great peopleEverybody that I have spoke to at HouseJet have been fantastic. They know their products and present as such. Also, some of the most energetic, smart and engaging staff I have worked with!
CONSMore editing options for the websites needed
Reason for choosing HouseJet
Cost, account executives' approachability and knowlege
Vendor Response
Thank you for your kind words! We're delighted to hear that you've had such a positive experience with our team and found our tools valuable. We continually strive to provide the best support and resources to help you succeed in your real estate business. Your feedback is appreciated, and we're here to assist you every step of the way.
Replied September 2023
Laura
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Exceptional
My experience with HouseJet has been fantastic. The support staff is top-notch, providing prompt and courteous assistance. The setup process is informative and user-friendly, guiding users every step of the way. Looking ahead to 2024, I’m optimistic about the potential for success with HouseJet. With its robust support and promising prospects, I’m excited to see what the future holds. I highly recommend HouseJet for anyone seeking to grow their business.
CONSI am just getting started with housejet and have no complaints as of now.
Vendor Response
Thank you, Laura, I'll be sure to share this with the whole team to see! Glad you're loving the platform we've ben developing for over a decade!
Replied February 2024