All NiceJob Reviews
1-25 of 192 Reviews
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Joseph
Verified reviewer
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
AMAZING TOOL & WORTH THE INVESTMENT
The executive has helped us build our website, he knows what he's doing, super knowledgeable, professional, kind, and FAST! If there's a question you have or something you'd like to change on your website - they make it happen quick! We're used to waiting days - weeks for website changes to happen. OVERALL AMAZING STAFF AND INCREDIBLE SERVICE. 5 STARS ALL THE WAY! THANK YOU ALL FOR YOUR HELP.
PROS*Integrates seamlessly with our scheduling system - HouseCall Pro. *Automatically text & emails our clients asking if they would recommend our service after a job is clicked "finished." *When we first joined we started off with 41 reviews, we're now at 180 reviews total. That is a 340% increase!! *We've gotten more exposure on Google & Facebook because of the amount of reviews we've gotten through NiceJob *Our SEO has skyrocketed through the amazing website they built us at Convert.
CONSThe only con, is it doesn't integrate with Yelp for our customers to leave a review, but that is simply because Yelp has a strict policy.
Vendor Response
Wow thats awesome Joseph!! Great to see that kind of results generating reviews with NiceJob. And just wait till you see the new features we're rolling out soon!
Replied January 2019
MICHAEL
Verified reviewer
Facilities Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
The best reputation management platform for small businesses
Being one of the smallest companies in a competitive market, it was a struggle to show the public how much our clients loved us. This has made it easy for all of our clients to share their experience, for us to show the client outcomes and then it's a great platform to update our website and social media sites with all of it.
PROSIt has made it easy to maintain the online reputation of our small business while sharing everyone of our customer testimonials with the world.
CONSThe web app when interacting with the device on mobile has been slow/buggy.
Anonymous
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed July 2018
Growing Platform, Needs Improvement
NiceJob is easy to use out of the box. It's great for businesses that are starting out and getting their feet wet at collecting and managing reviews.
CONSNiceJob integrates with very few sites for leaving reviews. It does not integrate with sites for specialty businesses (e.g., legal, financial, real estate, etc.). Thus, it is limited for use by general, small businesses.
Vendor Response
Thanks for the review, we really appreciate feedback, and love hearing that you found it easy to use! We're integrating with several new specialty review channels in the medical and legal fields in the coming months, and just released an integration with Zillow! Please let us know if there are any specific sites that you'd love to see integrated and we'll do our best to have them added to our roadmap.
Replied July 2018
Waleed
Accounting, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
I liked my NiceJob experience
My experience with Nice Job was positive. I found the app easy to use and helpful in finding jobs.
PROSThe thing I liked most about Nice Job is the variety of jobs available. The app offers a wide range of jobs in various fields and sectors, making it a good choice for job seekers of all levels and experience. In addition, the application provides advanced features to help users find suitable jobs.
CONSThe thing I liked least about Nice Job is the accuracy of the information. Sometimes, information in job offers is inaccurate or out of date.
MICHAEL
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
From 20 to 130 reviews in just a few months! And our social media marketing had never looked better.
It has changed our SEM, SEO and reputation for the better. We're getting client and prospect engagement on social media through the automated posts and regularly get compliments on our high level of communication.
PROSThe software guides our clients thorough what some feel is the arduous task of leaving a positive review. It helps remind them if they wanted to leave a review and then shows then the review sites that they already use.
CONSSomeones the AI doesn't detect that a review had been left by a particular client and it continues to nudge them, much to their annoyance. These are few and far between, though.
Vendor Response
Love hearing results like that! It's been great working with you Michael, thanks for sharing!
Replied June 2018
Jennica
Verified reviewer
Individual & Family Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Beautiful, professional, custom website with integrated review software
I had a beautiful, professional looking website created that has done wonders for my business, as have the reviews I've received through their system.
PROSI submitted my custom requests and they built the website for my company in a very reasonable amount of time. I love that it's a monthly subscription instead of a huge upfront cost. The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well.
CONSI'd love it if there was a eCommerce option available that integrated with the website. Other than that, I've had no issues.
Jim
Verified reviewer
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2020
Well designed, effective, great product & service
Obtaining reviews from customers has always been a challenge. We would get them when the customer had the impulse to do so but otherwise we were not regularly getting this objective feedback from customers. This product has virtually eliminated that challenge.
PROSSetup quickly Integrated with my existing software (Housecall Pro)
CONSI look forward to more related products. This product is very targeted on a specific function and does an excellent job. I only wish they had even more tools to help my business , I have that much faith in their ability to execute.
Reason for choosing NiceJob
Features and effectiveness
Ben
Verified reviewer
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Great Software run by a Great Team!
I am overal very pleased with them. Even when there was a problem, their management team quickly took it upon themselves to correct it. They really stand behind their product and it clearly shows. I am so happy that I invested in their review management software and their website design product. (Nicejob Convert)
PROSAmazing review management software. Easy to use, very customizable, their convert website product brings results.
CONSTheir Zapier integrations can have faults.
Vendor Response
Thanks Ben! And such a pleasure working with you as well.
Replied August 2018
Mary
Verified reviewer
Individual & Family Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Effective - I've seen great results
The workflow is wonderful. Once contacts are uploaded, NiceJob takes it from there. I'm able to customize the messages that are sent to customers. I can hand-select customers I'd like to ask to review us. When sharing reviews on social media, I'm able to attach a relevant photo. Reviews over a certain number of stars (I choose how many) are shared automatically on social media accounts that I choose.
CONSIt doesn't work with Mindbody Online (yet). I need to upload a .csv file regularly, then click "invite" to get the ball rolling. When posting reviews on LinkedIn, the only option is to post to my personal profile rather than the company page. This may be a LinkedIn thing rather than a NiceJob thing.
Doug
Verified reviewer
Environmental Services
Used daily for free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Probably one of the easiest programs I've set up for business and that actually works.
The fact that this actually works and works well is huge. With so many tech companies out there, it's hard to choose. With NiceJob I've received about 10 reviews within a few days! This was only during the free trial. The paid version integrates with my dispatch software and will automatically work once jobs are complete! Saves time and makes money all at the same time! Excellent ROI!
Vendor Response
Thanks for the great review Doug! Love hearing feedback from our customers, and if you love how effective NIceJob is now, wait till you see what we have coming!
Replied February 2018
Joe
Consumer Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Doubled our 5-star reviews in 6 months, upped employee engagement!
We're a home services business and have been using NiceJob for about 9 months, and it's terrific. In the first 6 months, we more than doubled the number of Google reviews we'd received in the previous 15 years! And the reviews are overwhelmingly positive. NiceJob makes it so easy for customers to leave a public review. It turns out if you make it easy, customers are happy to share good things about your company. There are lead generation features that seem simple to use, but we haven't deployed them yet. NiceJob support is fantastic - responsive, accommodating and solution-focused. A great experience overall.
PROSThe automated campaigns are simple and easy to customize. It's a lightweight solution that packs a big punch.
CONSDefault settings can make customers feel "pestered," but you can modify to suit your customer culture/expectations.
James
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2020
Great added value
We have enjoyed much success with NiceJob and the time or two we have needed help the customer service is just as great. Thank You NiceJob!
PROSGreat idea that frees up the office from the chore of collecting reviews.Our reviews online have skyrocketed. We have as many reviews as the largest franchise plumbing company in our area. A online review presence is vital in today's market and NiceJob make sit easy and affordable to achieve.
CONSSome reviews only get posted via NiceJob only and not on Google.
Reason for choosing NiceJob
Better options
Terry
Consumer Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Take Your Business to the Next Level
Nicejob has made automating the review process so easy. Since joining Nicejob our reivews have jumped from 18 to over 400. The integration with our CRM made it an easy process.
PROSEase of use. Great customer service . Automation and time saving
CONSI have no complaints or Cons with Nicejob.
Nate
Individual & Family Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Best company period
Honestly the quickest and most diligent company I have yet to work with
PROSI haven’t worked with a better software company, they say will they will do them over deliver. Seo value - incredible Website - converting over 5x what it did previously Reviews - coming in almost 15x more frequently now. They are worth 10x what they charge, I will continue to be an advocate FOREVER!
CONSNothing, threw say what they will do and then over deliver
Vendor Response
Thanks Nate! Thats some pretty great results, so excited to hear that! And thanks again for taking the time to share your experience, its really appreciated.
Replied August 2018
Eric
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Very effective
I like how many reviews we’ve received since signing up
CONSThe dashboard is a little confusing but I really don’t spend much time in there
Jessel
Facilities Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Awesome honest company with great results
Great!!!!!!!!!!
PROSEasy to use ! Up to date technology ! Good customer service
CONSNone!!!!!!’ No complaints !!’
Todd
Facilities Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
One and Done
As owner of a small business I have a lot on my plate. Having a quality service like NiceJob takes this one job (that should not be ignored by any business) off my plate and does it much better while providing me with information on customer satisfaction.
PROSI don’t have to think about it and it gets done. Some folks have the best intentions to write a review, NiceJob gets many more. Reviews put you in a different category with less price resistance and bigger tickets. Reviews also let us know that our techs are maintaining quality work and great customer service.
CONSAt first, I thought it was a little pricey, but soon saw the benefits of having it on our team.
Reasons for switching to NiceJob
Because I have seen the value of great reviews and NiceJob promised to get at least 10% more.
Wayne
Alternative Medicine, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Amazing product
Very easy to use. I like how they ask for reviews. The customer support is next level. Even helped me get it all set up on my website.
CONSDoesn’t connect to my ehr. Not their fault, more my ehr’s fault.
Colby
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Best money spent each month
Great to work with.
PROSThis is by far the best money I spend each month. I went from 2 google reviews that I had to beg for to 50 in about 6 weeks. As a result my SEO has naturally ranked much higher and my phone rings nonstop all day. Plus my customers trust us before they even call us because all of the reviews have been so positive.
CONSMy only complaint is that they do not make it easy to call them. You have to communicate with them through a web portal. That can be annoying.
Vendor Response
Thanks for the great review Colby! Going from 2 to 50 in 6 weeks is pretty awesome, well done! Improving our phone support response times is something we're working on as well, we're implementing a cloud call center to help us handle that better. We're looking forward to getting you from 50 to 500 now!
Replied October 2018
Daniel
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Great platform for review automation
Great experience
PROSWe use it in sync with jobber the process is all automated
CONSAccurate lead tracking. I think the insights need a little bit more work
Reason for choosing NiceJob
The review and website integration
Jennifer
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Tried Others - This is Great!
They called me after setting up free trial. Customer service is great!
PROSCampaigns - Emails and Texting. Works with my CRM - Liondesk
CONSHow to add a single contact was not easily found.
Reasons for switching to NiceJob
Oggvo was overly expensive
Phillip
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Excellent response time!
NiceJob is synced with my CRM and makes asking for reviews a breeze! Being able to access everything via iPhone app is a plus as well.
CONSThis is only the second day using NiceJob. I did set up a test on myself and noticed the message that was text to my phone did not highlight my google link for easy 1 touch redirect to leave a review. I feel like this needs to be addressed to make it simple for my customers to leave a review.
Vendor Response
Thanks Phillip, thanks for the great review and excited to be working with you! We've also reached out to you via our support channel to get details on the Google experience you mentioned. NiceJob automatically detects if your customer is logged into Google, and if they are directs them straight there, essentially a 0 touch redirect!
Replied February 2018
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Reviews for our business
Pretty good for the money.
PROSIt was easy to get going and implemented
CONSWe are not getting as many reviews as we would have liked.
Vendor Response
Thanks for taking the time to review NiceJob! We'd love to help you get more reviews, reach out to our customer success team via the in app chat bubble or our 1800 line and we'll make sure you're getting the most out of NiceJob!
Replied January 2019
Lara
Utilities, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Excellent Review Request software
Excellent!!!! They are amazing to work with. [SENSITIVE CONTENT] and the entire team responds quickly to any questions or concerns that you have.
PROSIt is extremely easy to use. There is no learning curve and we are already seeing excellent results.
CONSNothing. I cannot think of a single thing that I don’t like.
Melinda
Consumer Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Nice job
Automating the review request
PROSIt automatically sends the reviews to the different sites of our choosing and we do not have to get them dine manually
CONSThere was no cons for us we loved it. If there is any cons the pros outweighs it