All OfficeClip Contact Management Reviews

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User Profile

Simran

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

A software with lots of functionality and affordable

OfficeClip is a useful software that has helped us organize and streamline our workflow. It has asimple interface and easy navigation.

PROS

The software suits our business needs well. It allows us to track contacts and employees’ timein one place, without having to switch between different apps. We also appreciate theintegration features that enable us to sync contacts and send bulk campaigns or newsletters toour customers.This helps us maintain regular communication with them and update them on various offers,promotions, or news.The software provides detailed information for each contact, including emails. It has also madeit easier to tag customers and follow up with leads. The support team is excellent andresponsive.

CONS

We would like to see some improvements in the software, such as a dashboard that shows usan overview of all the activities and a better mobile app.

Craig

Banking

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2016

Good Customization features

I use the CRM part of the software that includes Contacts, Accounts, Opportunities and Invoicing. We are pretty happy with the platform, features and customization capabilities with the software. Support is top notch!

PROS

- Not everyone likes subscription-based services and not everyone likes being stuck only in the cloud to work in software. OfficeClip has the forethought to offer a cloud-only subscription-based platform and a desktop only pay once version. - OfficeClip's customer service has thus far been an above par experience. Every query I have sent their customer service has been responded to promptly and in full detail. - I have tried many of the top-notch contact management platforms and this one is by far the easiest and most thought out platform I've used yet. - The customization level of OfficeClip, is in my opinion, superior to any of the other platforms I have used. - The layout is presented in an easy to use, non-confusing manner. - The learning curve on this platform is minimal. I had what I needed up and going in OfficClip and understood the layout and methods within minutes of first using OfficeClip. The competitors felt clunky and had a learning curve I simply don't have time for.

Alfreda

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2022

Officeclip

PROS

The price and the fact that I can reach out to someone and get help right away. I can speak with developers regarding issues I have.

CONS

The ability to get the types of reports I need to analyze my particular business.

Reason for choosing OfficeClip Contact Management

Price

Vendor Response

Thank you for the review please get in touch with us and let us know which reports you are looking for. We will try to accommodate your reports.

Replied August 2022

Todd

Machinery, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

Solid features at a great price

We used to use Act! and I was disappointed with it. The software was a processor hog and was not overly helpful in how it was laid out. Office Clip has allowed us to clean up our customer leads database, track it easily no matter where we are, share information with our whole team, and do it for a great price. We've had a few questions and minor issues over the years and tech support is very fast, friendly, and responsive.

PROS

Office Clip allows you to enter as much or as little as you want to and keeps it well organized. It has lots of custom features so you can add fields that are relevant to your process or business. We track our client activity, set deadlines, track samples, and generally keep our contact information in Office Clip. We can then all view it at our desk or on the go. Each user can share as much or as little as they want.

CONS

I wish the mobile version fit a little cleaner on my Samsung Note 9. It's still functional, but not as easy to use as the desktop version. I'm generally just getting names and numbers when I'm on the mobile version, so it's not critical.

Vendor Response

Thanks for your review. Please try the latest version 10.6.4 with the mobile. It has been redesigned to fit the mobile screen better. Please contact us for questions.

Replied October 2018

Parvez

Banking

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2016

A Contact Manager for CPA

OfficeClip CRM has suited our business very well. The sales process has become easy. Integration with emails and web forms enables us to improve the speed of responses to questions of potential customers. We are using the cloud version of the product.

PROS

I like the ease of use when it comes to reporting. OfficeClip reports has reduced time to produce the reports and has also increased the accuracy of reports. From discussions to installation and training, it was a pleasurable experience working with OfficeClip. The implementation was well planned by the OfficeClip team, the training delivered by Dutta was professional and when completed we were confident of using the system. For few things where we required support initially, they had their help manuals and videos available online which made the system easy to understand. For other support the OfficeClip team was very helpful and always made sure that our issues were dealt with quickly. The price was reasonable.

CONS

In calendar agenda needs a delete button where we can select events not required and this will delete the events faster otherwise it takes a lot to time to delete the events one by one.

Vendor Response

Thanks for the review

Replied October 2016

Greg

Verified reviewer

Banking, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

Pretty Long Time Uswer

The team has always been responsive to my needs . . basically they get right on it! Happy with staff and management!

PROS

I have seen improvements over the years with access and speed. The over all feel is good. It is better than other software companies. We have used in the Microsoft products and were pretty much disappointed in support and speed.

CONS

It needs the capabilities to attach email or docs to specific records. This would be a great enhancement but overall speed of refreshing to the next client. Also to have the save button in 'actions' and 'modify' in more than one place.

Vendor Response

Thank you for your review. In the new version we have the capabilities to attach emails and documents with entities like contacts, accounts etc. Please contact support and we will provide you with the information.

Replied October 2018

Steven

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2017

Software has a broad application to business needs with a little creativity it can handle a lot

PROS

Lots of functionality for the money. Many different modules to apply to many parts of a business. We use invoicing and online payments using Blue Pay, CRM for both marketing and existing customer service, we capture marketing info from web forms, store and share documents and drip marketing. Once you get to know the software you can do a lot.

CONS

Software can be confusing because of it's broad functionality. Sometimes there is not consistency between the same functions in different modules of the software. Now keep in we use it for everything it was intended for and some things the designers never intended.

Habibur

Management Consulting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2016

Contact and Account Management for Accounting Firm

We are an accounting firm specialize on personal and corporate tax returns. OfficeClip is installed on our private cloud for security reasons. We are using invoicing, document sharing and all other CRM features. All our contact notes are now accessed from the same place using desktop or mobile.

PROS

Integrated contacts, accounts, invoices, emails and scheduled appointments. Also a password protected portal to share limited information with customers (for example their tax returns). Ability to define multiple organization to isolate data.

CONS

We would like to see more integration with Google Drive and Dropbox.

Maribel

Law Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

This software is awesome

client management

PROS

It is very easy to use. You can customize the software to serve your office needs. The sofware also has different features like reminders, tasks and events.

CONS

There is not one thing that I do not like about this software. It is great and always coming with new updates.

Vendor Response

Thanks for the review. Appreciate it!

Replied May 2018

Gary

Consumer Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2016

Office clip a reasonable solution to customer contact.

I am not a power user of office clip. I use it principally to keep information on customer contacts. I am sure that it could be put to better use if I knew better how to use it.

Vendor Response

Gary, Thank you for the review. We appreciate it.

Replied August 2016

Blane

Alternative Dispute Resolution, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2024

Good product with great customer service

My highest praise has to be for OfficeClip's customer service. Over the 5+ years, I have needed some personalized help a few times, and have always been quite satisfied with the speed, courtesy, and sufficiency of that help.

PROS

I was looking for a sufficient contact management program - robust enough to meet my small business needs but not so robust as to be overwhelming or overkill. OfficeClip fit my sweet spot.

CONS

The visual appeal of OfficeClip is lacking, looking a bit like dot matrix in a laser printing world. But, that is a minor aspect in my evaluation, which is why I am pleased to remain a client.

Reasons for switching to OfficeClip Contact Management

It changed owners, changed directions, because more expensive and less on target with my needs.

Karim

Import and Export, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2016

An Useful Contact Manager

The ease of use, functionality and value of this product helps save us lots of time. We use it to track our prospects. It is easy to load new contacts and then sort them using tags. Assigning tasks to the team, adding events and updating information helps turning prospects into customers. It also facilitates integration with the social media and Google.

PROS

Their customer service is what sets them apart from other CRM's we tried in the past. They always go an extra mile to make sure that they give us their 100%. I mostly use it more on my mobile than my PC. It is good for people who need to handle their business while travelling a lot.

CONS

An auto save option would be great.

Vendor Response

Thanks for the review.

Replied September 2016

Jolie

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Great CRM

contact management and invoices, documentation management

PROS

easy to use CRM and documentation management

CONS

Invoicing sometimes does not work propertly

John

Industrial Automation, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Great Value

The software has been very reliable and the customer support when needed is 2nd to none!

PROS

It keeps track of the customers and information that I need.

CONS

In my case, this software does way more than I need but I recognize this could be of great value to someone else.

Reason for choosing OfficeClip Contact Management

Less cost and more simple for my limited needs.

Vendor Response

Thank you for the review

Replied September 2022

bruce

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2016

Office Clips Helps Me Manage My Business Contacts

Office Clips is Easy to use and maintain. All support and technical questions answered in a timely fashion. The product can be adjusted to meet most of the needs of a small business or non profit. I am happy to recommend the software to my friends and business associates. The product is affordably priced and user friendly. We have customized many of the field names and also added several to best meet our needs. Good Job Office Clips!!!!!

PROS

Meets all of my needs.

CONS

Printing one label at a time using Dymo. Need more printing options.

Vendor Response

Thank you for your review Bruce. We can print multiple labels using Avery ( goo.gl/43VST5). We will look into providing the same for Dymo

Replied August 2016

Andrea

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

very short wait time

PROS

it's free! perfect for a new non-profit organization that needs to have a contact manager. lets me review the activity of intern.

CONS

there really isn't too much that I don't like . I have used Salesforce in the past and although I like the product, the cost is too much for a new startup

Vendor Response

Thanks for the review

Replied May 2018

Jonathon

Pharmaceuticals, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed October 2018

Feedback

PROS

The best thing I like about this is the ease of use

CONS

Didn’t like that it locked me out sometimes

Vendor Response

Thank you for the review. Please contact the customer support with the details of the screen that gets locked sometimes.

Replied October 2018

Jhaneth

Hospital & Health Care, 2-10 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed October 2018

Keep your Contacts Organized

We use OfficeClip to manage our Community Partners contact information. OfficeClip allows us to keep the contacts organized and accesible. We like the ability to have multiple users.

PROS

- Free version - Contact form has all needed information - The ability to edit the fields to match organization's criteria - Excellent format to organize contacts

CONS

- Takes some training to understand use. - Limited customer service for free version.

Ian

Information Technology and Services, 2-10 employees

Used less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2016

Account Support

had lost account login information, Support was easy to access and provided secure and fast solution.

Vendor Response

Thanks for the review

Replied September 2016

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