Prospect CRM vs RocketReach

RATING:

4.8

(118)

Prospect CRM has 118 reviews and a rating of 4.81 / 5 stars vs RocketReach which has 129 reviews and a rating of 4.16 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (118)
4.2 (129)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 10, 2024
April 22, 2024
Pros/Cons
  • Pros

  • Very easy to use and navigates through the system. My favorite tool of the system is RFM Analysis, I find the customers by segment, which helps to identify the ones I need to prioritize my attention.
  • The ability to look at stock, previous price paid etc for our Sales guys on the road is invaluable.
  • Cons

  • We have had issues with all of these and as a small business, the amount of customisation that is possible is a bit overwhelming without support.
  • There is nothing that I can say is missing. We do not use the software's full features yet.
Read all user reviews
  • Pros

  • Extension built in makes is efficient to acquire contact info at that precise moment.
  • Ease of use & searching by Linkedin URL is Awesome. The internal search function is really good too.
  • Cons

  • Some emails that are marked as verified, still bounce indicating the account is no longer in use. This happens only abut 10% of the time.
  • Initially I found the interface to be somewhat confusing, but was able to quickly get the hang of it.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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5 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos